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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83013 Views

29 replies

0 likes

  • 83013 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103798 Views

10 replies

3 likes

Account
Login
  • 103798 Views
  • 10 replies
  • 3 likes

No more skips Spotify free

Hi I've noticed over the last few days when I go back into Spotify I've no skips at all. I've a free account but normally after a period of time and especially after 24 hours they would reset but not so far?????

Newbie

Hi I've noticed over the last few days when I go back into Spotify I've no skips at all. I've a free account but normally after a period of time and especially after 24 hours they would reset but not...

annonymou5

Casual Listener

7756 Views

5 replies

4 likes

  • 7756 Views
  • 5 replies
  • 4 likes

Payment issue (Swedish)

I was paying My bills and realized that there was withdrawals from Spotify on both me and my partners joined bankaccount and my private bank account. I only have one Spotify profile - and i've had to change the card information One or two Times becau...

Visitor

I was paying My bills and realized that there was withdrawals from Spotify on both me and my partners joined bankaccount and my private bank account. I only have one Spotify profile - and i've had to...

osornios

Spotify Star

278 Views

1 replies

0 likes

Account
Subscription
  • 278 Views
  • 1 replies
  • 0 likes

Friend feed not showing please help

having an issue with the friends feed not showing, ive had this happen once in version 1.56 friends feed was not showing then it came back, for a week, and now its now showing again, now have latest verions 1.57..friends feed is not showing.. i used ...

Casual Listener

having an issue with the friends feed not showing, ive had this happen once in version 1.56 friends feed was not showing then it came back, for a week, and now its now showing again, now have latest ...

osornios

Spotify Star

302 Views

1 replies

0 likes

Account
Other
  • 302 Views
  • 1 replies
  • 0 likes

Create my account with the wrong email

What happens is that I forget my password and when checking the email account (it is open in a device); I realized that the mail was wrong and that I could not change the mail, nor the password

Newbie

What happens is that I forget my password and when checking the email account (it is open in a device); I realized that the mail was wrong and that I could not change the mail, nor the password

osornios

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

recovering previous accounts data (playlists etc...)

Guys,I have the following problem: I deleted my facebook account and I can't log in anymore in Spotify. I created a new account and I would like to know if it's possible to get the data of my previous account (playlists, saved songs and albums, etc.....

Newbie

Guys, I have the following problem: I deleted my facebook account and I can't log in anymore in Spotify. I created a new account and I would like to know if it's possible to get the data of my previ...

osornios

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Facebook blocked at work: Need to log in

Hi.I've searched everywhere trying to resolve this issue with no luck.I log in to spotify with my facebook account but facebook is blocked at my work, and can't log in.I've seen that using my "id" number and password i can log in without facebook, bu...

Newbie

Hi. I've searched everywhere trying to resolve this issue with no luck. I log in to spotify with my facebook account but facebook is blocked at my work, and can't log in. I've seen that using my "...

osornios

Spotify Star

588 Views

1 replies

0 likes

Account
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution After disconnecting Facebook...

I connected my account to Facebook and then disconnected from Facebook because I don't like my real name showing. Unfortunately now after disconnecting my FB to Spotify its still showing MY REAL NAME here on the windows app as well as android APP. I ...

Casual Listener

I connected my account to Facebook and then disconnected from Facebook because I don't like my real name showing. Unfortunately now after disconnecting my FB to Spotify its still showing MY REAL NAME...

yragha

Casual Listener

420 Views

2 replies

0 likes

Account
  • 420 Views
  • 2 replies
  • 0 likes

How do I cancel/delete an Spotify account!?

I have 2 accounts : account A and account B. On account A is the account that I pay and have everything that I need. But, the e-mail registered for this account does not exist anymore. By trying to change the e-mail, I mistakenly created a new accoun...

Newbie

I have 2 accounts : account A and account B.   On account A is the account that I pay and have everything that I need. But, the e-mail registered for this account does not exist anymore. &nbs...

osornios

Spotify Star

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Solved!! Spotify with PayPal

Hello everyone.I've had Spotify for a while now, but only a few days ago decided to purchase the 3 months for .99c offer. My mother (I am underage) used PayPal to purchase it, but it says I don't have premium. Are there any reasons why this might be ...

Casual Listener

Hello everyone. I've had Spotify for a while now, but only a few days ago decided to purchase the 3 months for .99c offer. My mother (I am underage) used PayPal to purchase it, but it says I don't h...

yoitzgully

Casual Listener

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Spotify Scammer needs to go...

Get rid of this BS. This man/group/'artist' is scamming your system and disrespecting all that is right in the music world. What he did to Biking by Frank and Kendrick's track is an outrage and unforgivable. Ban this 'thing' for life from even smelli...

Newbie

Get rid of this BS. This man/group/'artist' is scamming your system and disrespecting all that is right in the music world. What he did to Biking by Frank and Kendrick's track is an outrage and ...

Maxim

Spotify Star

516 Views

1 replies

0 likes

Account
  • 516 Views
  • 1 replies
  • 0 likes

Account hacked

Hi, i recently notice my account has been hacked, its linked to facebook so i can still connect to it but the email is changed, can u contact me on p.swedell@gmail.com or change it to that? Account name: Nutti , current email of the hacker xincimaapp...

Casual Listener

Hi, i recently notice my account has been hacked, its linked to facebook so i can still connect to it but the email is changed, can u contact me on p.swedell@gmail.com or change it to that? Account n...

Jacob

Community Legend

768 Views

5 replies

0 likes

Account
Login
  • 768 Views
  • 5 replies
  • 0 likes

Podcast Submissions

Hi guys! I was wondering if anyone happens to know how I can submit my podcast to Spotify to see if I can get it up or not?

Regular

Hi guys! I was wondering if anyone happens to know how I can submit my podcast to Spotify to see if I can get it up or not?

glaonvjear

Regular

499 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 499 Views
  • 1 replies
  • 0 likes

Premium Family

My accounts adress is true but I forgot my post code, it wasnt the real one I did just make it up. I have roomates and now I cant add their account to my premium family account as members coz of post code

Casual Listener

My accounts adress is true but I forgot my post code, it wasnt the real one I did just make it up. I have roomates and now I cant add their account to my premium family account as members coz of post...

Maxim

Spotify Star

314 Views

1 replies

0 likes

Account
Premium
  • 314 Views
  • 1 replies
  • 0 likes

Gestionar Plan Familiar

Hola, buen día. Tengo Problema al ingresar a mi Cuenta Que ya Otros Gestionar Mi Plan de Venta familiarizado ONU Mensaje " Ups, algo ha salido mal. Por favor, intenta de nuevo Más tarde". Este Problema No Se Que se debe Una y va Así Días y no puedo a...

Newbie

Hola, buen día. Tengo Problema al ingresar a mi Cuenta Que ya Otros Gestionar Mi Plan de Venta familiarizado ONU Mensaje " Ups, algo ha salido mal. Por favor, intenta de nuevo Más tarde". Este Proble...

woolf999

Newbie

1117 Views

5 replies

1 likes

Other
  • 1117 Views
  • 5 replies
  • 1 likes

kan geen contact met spotify krijgen

hoi, ik probeer spotify al 2 weken te bereiken via mail, twitter en facebook maar geen reactie. erg vervelend want mijn premium account is geblokkeerd en ik kan spotify ook niet bellen. help!

Newbie

hoi,   ik probeer spotify al 2 weken te bereiken via mail, twitter en facebook maar geen reactie. erg vervelend want mijn premium account is geblokkeerd en ik kan spotify ook niet be...

Hubo

Community Legend

608 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 608 Views
  • 1 replies
  • 0 likes

Solved!! Subscribed to Premium but only have access to Spotify Free

I subscribed to premium (with the family option) a few days ago and everything was working fine till this morning, I am now on Spotify Free both on my phone and computer. I have tried to log out and back in again- hasn't worked. I have used both my e...

Casual Listener

I subscribed to premium (with the family option) a few days ago and everything was working fine till this morning, I am now on Spotify Free both on my phone and computer. I have tried to log out and ...

Pluviophile

Casual Listener

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes

"You must be a premium Member" Login to Standalone Gear S3

Hey Guys,When I try to login to my Samsung Gear s3 watch 4G LTE - I get an error message "You must be a premium member to use this feature". Is free Spotify not supported in Standalone mode on Gear S3? Thanks

Casual Listener

Hey Guys, When I try to login to my Samsung Gear s3 watch 4G LTE - I get an error message "You must be a premium member to use this feature".   Is free Spotify not supported in Standalone mod...

Maxim

Spotify Star

1033 Views

4 replies

0 likes

  • 1033 Views
  • 4 replies
  • 0 likes

I can't open the members family account. The system Always show a error

Hi community!.When I try to enter the members family page, the system always return with error. thank you for you help.

Casual Listener

Hi community!. When I try to enter the members family page, the system always return with error.    thank you for you help.

Matthiyazid

Newbie

928 Views

5 replies

0 likes

Account
Premium
  • 928 Views
  • 5 replies
  • 0 likes

Logs into wrong account

It seems that I have two Spotify accounts and I can just login to the wrong one. My e-mail is roar@fuglz.no. The right account is an premium family account. What should I do?

Newbie

It seems that I have two Spotify accounts and I can just login to the wrong one. My e-mail is roar@fuglz.no. The right account is an premium family account. What should I do?

gryffyn

Roadie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

I have family premium but says i dont

i have purchased spotify premium family and i have added two family members and as i went back to add another it says i need to upgrade to spotify premium. even though my account is still premium and all the other accounts are premium. what do i do t...

Newbie

i have purchased spotify premium family and i have added two family members and as i went back to add another it says i need to upgrade to spotify premium. even though my account is still premium and...

joelasuero

Newbie

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes