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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82060 Views

9 replies

2 likes

Account
Login
  • 82060 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657535 Views

13 replies

4 likes

Account
  • 657535 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738887 Views

18 replies

29 likes

  • 738887 Views
  • 18 replies
  • 29 likes

dont know email to change password

how do i change my password if i got logged off my email and i don't remember the password

Newbie

how do i change my password if i got logged off my email and i don't remember the password

MattSuda

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution willicarneiro

I can not play music on spotify web. I also can not use the spotify api for queries and add songs and create playlist. The web spotify says that it has an error and can not reproduce anything. Already when I try to use the api of spotify says that my...

Casual Listener

I can not play music on spotify web. I also can not use the spotify api for queries and add songs and create playlist. The web spotify says that it has an error and can not reproduce anything. Alread...

FabianS_Bogota

Roadie

301 Views

1 replies

0 likes

Other
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei minha conta, mas continua suspensa

Prezados,Minha conta é premium, e estava suspensa por falta de pagamento. Realizei o pagamento, veio normalmente incluso na minha fatura do cartão, porém continuo sem acesso a minha conta, como se eu não tivesse realizado o pagamento. Solicito a regu...

Newbie

Prezados, Minha conta é premium, e estava suspensa por falta de pagamento. Realizei o pagamento, veio normalmente incluso na minha fatura do cartão, porém continuo sem acesso a minha conta, como se ...

FabianS_Bogota

Roadie

337 Views

1 replies

0 likes

Premium
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de modifier le pays dans les paramètres

j'habite en Guadeloupe (Dom-Tom francaise) et je suis inscrit sur Spotify France , je me suis rendu 1 semaine au canadaet a mon retour je ne pouvais plus me connecté a Spotify car je suis resté "plus de 14 jours a l'étranger"et quand j'essaye de Modi...

Newbie

j'habite en Guadeloupe (Dom-Tom francaise) et je suis inscrit sur Spotify France , je me suis rendu 1 semaine au canada et a mon retour je ne pouvais plus me connecté a Spotify car je suis resté "pl...

FabianS_Bogota

Roadie

5132 Views

1 replies

2 likes

  • 5132 Views
  • 1 replies
  • 2 likes

Playlist exchange

I am having trouble submitting my playlist to the playlist Exchange. Once I enter all the information I don't see any button for post. I think I pressed something but got an error. Also don't see a category for the category I want to use, gospel and/...

Casual Listener

I am having trouble submitting my playlist to the playlist Exchange. Once I enter all the information I don't see any button for post. I think I pressed something but got an error. Also don't see a c...

MattSuda

Spotify Star

504 Views

6 replies

0 likes

  • 504 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution **bleep** Spotify customer support doesn't exists

Someone who I do not know is on my account and keeps playing my music from another device and doesn't allow me to play my music?!?!? Can't get anyone to help so then why the **bleep** am I paying for premium when I can't even get a darn representativ...

Newbie

Someone who I do not know is on my account and keeps playing my music from another device and doesn't allow me to play my music?!?!? Can't get anyone to help so then why the **bleep** am I paying for...

saryn2

Regular

493 Views

3 replies

0 likes

  • 493 Views
  • 3 replies
  • 0 likes

Being charged 2 times a month

Hi: I am being charged twice a month. How can I have this stopped. It would be a lot easier if there was any way to contact Spotify directly and just deal with the issue and not play message board!!! H

Newbie

Hi:   I am being charged twice a month.  How can I have this stopped.   It would be a lot easier if there was any way to contact Spotify directly and just deal with the issue and n...

MattSuda

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Dar de baja una cuenta

Hola, hace un tiempo mi padre dio de alta una cuenta en Spotify con un mail específico y hoy en día cuando quiere cambiar la contraseña de la misma, o mismo dar de baja la cuenta, no se por qué motivo Spotify le manda los mails a otro mail que habia ...

Casual Listener

Hola, hace un tiempo mi padre dio de alta una cuenta en Spotify con un mail específico y hoy en día cuando quiere cambiar la contraseña de la misma, o mismo dar de baja la cuenta, no se por qué motiv...

user-removed

Not applicable

814 Views

3 replies

0 likes

Account
  • 814 Views
  • 3 replies
  • 0 likes

I recently posted original songs and they are attached to different artist same name

I recently posted songs through an outside service and my songs are attached to a different artist with the same name! How can i remove from him and put them under my name?

Casual Listener

I recently posted songs through an outside service and my songs are attached to a different artist with the same name! How can i remove from him and put them under my name?

MattSuda

Spotify Star

247 Views

3 replies

0 likes

  • 247 Views
  • 3 replies
  • 0 likes

Spotify is linked to my Facebook but won't allow me to log in

Every time I try to log into Spotify it says my account is linked to my Facebook but when I try and log in it says unable to fulfill request. If I try and log in with my email it says incorrect credentials help!

Newbie

Every time I try to log into Spotify it says my account is linked to my Facebook but when I try and log in it says unable to fulfill request. If I try and log in with my email it says incorrect crede...

David_09

Roadie

303 Views

1 replies

0 likes

Login
  • 303 Views
  • 1 replies
  • 0 likes

spotify in UAE

Hi everyone! I'm italian and I arrived in Dubai the last july '16. Until at the last week I used Spotify witouth problem with my italian account; I don't know the reason but from the last three days I received one advise that tell that after 14 days ...

Casual Listener

Hi everyone! I'm italian and I arrived in Dubai the last july '16. Until at the last week I used Spotify witouth problem with my italian account; I don't know the reason but from the last three days ...

Maxim

Spotify Star

1845 Views

3 replies

0 likes

  • 1845 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing old account that I can't log into to change my email

My current account is linked to an old work email I no longer have access to and I want to change it to my personal email. My personal email is apparently taken. If I try to reset my password for my personal email account, it says it is linked to fac...

Newbie

My current account is linked to an old work email I no longer have access to and I want to change it to my personal email.   My personal email is apparently taken.   If I try to reset m...

Alejandro_C

Spotify Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown Device-bug still not fixed

Occasionally when listening to music, the music stops or changes to something completely different. When I then check the Spotify-Client, I notice that the music is playing on a different device (I've had IPhones, Samsung Galaxy S3, S5, S6s!). When t...

Visitor

Occasionally when listening to music, the music stops or changes to something completely different. When I then check the Spotify-Client, I notice that the music is playing on a different device...

user-removed

Not applicable

303 Views

2 replies

0 likes

Account
Security
  • 303 Views
  • 2 replies
  • 0 likes

Solved!! How to change my email?

My account says I'm registered under another email than my Facebook email. That e-mail isn't in use anymore and I would like to change it to my e-mail which is linked with my Facebook. Spotify says the e-mail is already in use, that's because it's li...

Casual Listener

My account says I'm registered under another email than my Facebook email. That e-mail isn't in use anymore and I would like to change it to my e-mail which is linked with my Facebook. Spotify says t...

KenjiBailly

Casual Listener

411 Views

2 replies

0 likes

Account
  • 411 Views
  • 2 replies
  • 0 likes

Solved!! Login Time Out

Hi. I am having trouble logging into Spotify on my iphone 7. I login through FB. I have uninstalled/ reinstalled the app on my phone and FB. I have changed my FB passoword. I am able to login on my computer, so I don't think that this is account rela...

Casual Listener

Hi. I am having trouble logging into Spotify on my iphone 7. I login through FB. I have uninstalled/ reinstalled the app on my phone and FB. I have changed my FB passoword. I am able to login on my c...

smwonders

Casual Listener

1698 Views

1 replies

0 likes

  • 1698 Views
  • 1 replies
  • 0 likes

Brukere på min konto P01E357D50

Jeg har Spotify konto P01E357D50, der skal jeg skal kunne ha 5 brukere.Må alle logge seg på som meg, eller må jeg opprett egne brukere for at vi skal kunne være pålogget samtidig alle sammen.Jeg og min datter Kaja Malmin hadde Spotify gjennom Netcom ...

Newbie

Jeg har Spotify konto P01E357D50, der skal jeg skal kunne ha 5 brukere. Må alle logge seg på som meg, eller må jeg opprett egne brukere for at vi skal kunne være pålogget samtidig alle sammen. ...

MattSuda

Spotify Star

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

Spotify Web Login

Hy,I'm using the Spotify Web Site for years now but starting last month (march 2017) i can't log in anymore. I always used the facebook login. And right now it just says login in with facebook for hours...And before anyone says to look through the fo...

Casual Listener

Hy, I'm using the Spotify Web Site for years now but starting last month (march 2017) i can't log in anymore. I always used the facebook login. And right now it just says login in with facebook for ...

MauriceMV

Spotify Star

1708 Views

3 replies

0 likes

  • 1708 Views
  • 3 replies
  • 0 likes

Q

How can I change my country? And when will your service work in Belarus? Thanks.

Newbie

How can I change my country? And when will your service work in Belarus? Thanks.

MattSuda

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Two different accounts, need to consolidate to one

Hello, Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that job and lost access to the email address linked with my pre...

Casual Listener

Hello,   Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that...

berry22

Casual Listener

353 Views

2 replies

0 likes

Login
Premium
  • 353 Views
  • 2 replies
  • 0 likes

Solved!! Can't log in

Hi all, I have some problems logging in Spotify.I signed up with my email (not through Facebook) and I'm using Spotify on my phone. I'm trying to log in on my iPad but I can't. It's the right email and password, but it says I can't because I already ...

Visitor

Hi all, I have some problems logging in Spotify. I signed up with my email (not through Facebook) and I'm using Spotify on my phone. I'm trying to log in on my iPad but I can't. It's the right email...

MattSuda

Spotify Star

949 Views

8 replies

0 likes

  • 949 Views
  • 8 replies
  • 0 likes