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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4498 Views
  • 0 replies
  • 9 likes
  • Security
  • 4498 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464111 Views
  • 975 replies
  • 110 likes
  • Account
  • 464111 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205298 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205298 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113009 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113009 Views
  • 72 replies
  • 12 likes

Gift Card for Existing User

My son is a current user. I want to send a gift card. He has already paid for a subscription but I'm not sure when it ends. If he redeems the card now will it just automatically extend out from the end of his current subscription?

  • Newbie
  • My son is a current user.  I want to send a gift card.  He has already paid for a subscription but I'm not sure when it ends.  If he redeems the card now will it just automatically ext...
  • wingnutjeff
  • Newbie
  • 1787 Views
  • 2 replies
  • 0 likes
  • 1787 Views
  • 2 replies
  • 0 likes

Can't purchase gift card

Hi, Have been trying to purchase a gift card to my daughter for two days now without success. As I have entered my credit card details I hit the "Confirm" button and shortly after that I see a page with the message "Error in request"? I have tried tw...

  • Newbie
  • Hi,   Have been trying to purchase a gift card to my daughter for two days now without success. As I have entered my credit card details I hit the "Confirm" button and shortly after that I s...
  • socialepidemic
  • Newbie
  • 2812 Views
  • 16 replies
  • 0 likes
  • 2812 Views
  • 16 replies
  • 0 likes

Solved!! Vodafone Spotify premium offer - Transferring onto existing premium account

Hi I am a Vodafone employee in the UK. I have been given the option to have Spotify as part of my tarrif. I was also a premium Spotify customer. As i cancelled my prmium spotify subscription to take up the Vodafone offer i now find my account details...

  • Newbie
  • Hi   I am a Vodafone employee in the UK.  I have been given the option to have Spotify as part of my tarrif.  I was also a premium Spotify customer.   As i cancelled my pr...
  • Swinehearder
  • Newbie
  • 5820 Views
  • 13 replies
  • 0 likes
  • 5820 Views
  • 13 replies
  • 0 likes

Solved!! Paying for 3 months at 0.99

I purchased Spotify premium a month ago, and I had purchased the 3 months for 0.99 package. I didn't have a credit card at the time, so I purchased it with a spotify $10 card. The transaction was complete and everything, but after a month, I don't ha...

  • Casual Listener
  • I purchased Spotify premium a month ago, and I had purchased the 3 months for 0.99 package. I didn't have a credit card at the time, so I purchased it with a spotify $10 card. The transaction was com...
  • Jread2433
  • Newbie
  • 1697 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1697 Views
  • 4 replies
  • 0 likes

Solved!! Switch from premium to family

I switched from Spotify Premium to a participant of a Family Premium.Would I have to cancel my payment from my Premium somewhere? Or will I not be charged for the music? (Since the person who closed the Family Premium is the one paying)

  • Newbie
  • I switched from Spotify Premium to a participant of a Family Premium. Would I have to cancel my payment from my Premium somewhere? Or will I not be charged for the music? (Since the person who close...
  • kejt_
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pay

Ödeme yapamıyorum. 2 karttan denedim ikisinde de kartık kötü gün geçiriyor hatası verdi bunu nasıl çözerim

  • Newbie
  • Ödeme yapamıyorum. 2 karttan denedim ikisinde de kartık kötü gün geçiriyor hatası verdi bunu nasıl çözerim
  • Sophia
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Signing up

My wife wanted the premium for 99 cents jer friend helping her signed jer up for the free trial so she could purchase the premium. When o got home i enterd all the information card etc and it wont let her have it. What do we do

  • Casual Listener
  • My wife wanted the premium for 99 cents jer friend helping her signed jer up for the free trial so she could purchase the premium. When o got home i enterd all the information card etc and it wont le...
  • JamesHelps
  • Roadie
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password ed email dimenticate AIUTO,HELP

Ho dimenticato password ed email del mio profilo Spotify,ed ho attivo la promozione premium 0,99€,come faccio a recuperare l'account aiutatemi vi prego.

  • Newbie
  • Ho dimenticato password ed email del mio profilo Spotify,ed ho attivo la promozione premium 0,99€,come faccio a recuperare l'account aiutatemi vi prego.
  • Sophia
  • Roadie
  • 1674 Views
  • 1 replies
  • 0 likes
  • 1674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in, think my account was hacked

Today i went to my spotify app and I was logged out, when i tried loggin back in it said the email/name and password were invalid. I clicked on forgot my password and got the email. When i followed the link to reset my password it said the link is no...

  • Newbie
  • Today i went to my spotify app and I was logged out, when i tried loggin back in it said the email/name and password were invalid. I clicked on forgot my password and got the email. When i followed t...
  • Melody
  • Spotify
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in hard to find

When logging into play.spotify.com, "Already have an accout? Log in here." is hard to find, in small text, and at the bottom of the page. Both Premium and free members have to jump over this hurdle just to use the site, which is not flattering first ...

  • Newbie
  • When logging into play.spotify.com, "Already have an accout? Log in here." is hard to find, in small text, and at the bottom of the page. Both Premium and free members have to jump over this hurdle j...
  • Melody
  • Spotify
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium doesn't work

Hi everyone!!!i subscribed for premium service 6 months ago, this month i paid regularly but my account has became free.I don't know what to do, i tried many times to contact Spotify, and know I'm little bit angry because it's the secondo time in 6 m...

  • Newbie
  • Hi everyone!!! i subscribed for premium service 6 months ago, this month i paid regularly but my account has became free. I don't know what to do, i tried many times to contact Spotify, and know I'...
  • Melody
  • Spotify
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

USER premium

I pay premium for 3 months and when I logg in my acount I see that the premium is not active.What happend?Thx

  • Newbie
  • I pay premium for 3 months and when I logg in my acount I see that the premium is not active.What happend?Thx
  • kejt_
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Roubo de conta

No dia 14/06/2017 as 10:44PM foi enviado um email dizendo que havia sido feito uma atualização do mesmo para um email que totalmente desconheço e a pessoa quem fez isso trocou também a senha da minha conta, me impossibilitando de cancelar a assinatur...

  • Newbie
  • No dia 14/06/2017 as 10:44PM foi enviado um email dizendo que havia sido feito uma atualização do mesmo para um email que totalmente desconheço e a pessoa quem fez isso trocou também a senha da minha...
  • Bittencourt
  • Spotify Star
  • 1301 Views
  • 1 replies
  • 0 likes
  • Account
  • 1301 Views
  • 1 replies
  • 0 likes

Someone else uses my account!!!

Hi, when i login to my spotify acc, there is a wrong name in the top right corner of the mac app. The name is Eliana Kerr.Someone else is using my account, because sometimes somebody changes the song im listening to. Also somebody creates playlists a...

  • Casual Listener
  • Hi,   when i login to my spotify acc, there is a wrong name in the top right corner of the mac app. The name is Eliana Kerr. Someone else is using my account, because sometimes somebody chang...
  • poeschie
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution please help wrong email

hi im new to these boards but i have been using spotify for a while now and i logged in today and checked my account settings and noticed that it had a wrong email address. the thing is i have only ever logged in through facebook and to change my ema...

  • Casual Listener
  • hi im new to these boards but i have been using spotify for a while now and i logged in today and checked my account settings and noticed that it had a wrong email address. the thing is i have only e...
  • Melody
  • Spotify
  • 14841 Views
  • 36 replies
  • 1 likes
  • 14841 Views
  • 36 replies
  • 1 likes

Solved!! I miss my home country songs

Hi, I am studying abroad. Half of the local music is filled with sexual slurs.This is starting to affect my life because I don't want to learn that sort of vulgar lexicon. I was a paying customer to Spotify, but I shifted to GPM for this exact reason...

  • Regular
  • Hi, I am studying abroad.   Half of the local music is filled with sexual slurs. This is starting to affect my life because I don't want to learn that sort of vulgar lexicon. &nb...
  • Maxim
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • Account
  • 398 Views
  • 3 replies
  • 0 likes

Changing username

Hey everyone,is it somehow possible to change one's username?thxD

  • Visitor
  • Hey everyone, is it somehow possible to change one's username? thx D
  • user-removed
  • Not applicable
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Receipts max 10 monts

HiI need to get all receipts for 2016, but I can only print the one from September 2016 to June 2017. How can I get more receipts?

  • Newbie
  • Hi I need to get all receipts for 2016, but I can only print the one from September 2016 to June 2017.   How can I get more receipts?
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

You have synchronized more than 3 devices.

Hello,I am using Spotify Premium and I know that it provides me with the possibility to sync 3 devices. So I go to my account page and use the offline devices tab to completely delete all devices that I had before. However, this does not make my Andr...

  • Casual Listener
  • Hello, I am using Spotify Premium and I know that it provides me with the possibility to sync 3 devices. So I go to my account page and use the offline devices tab to completely delete all devices t...
  • azakariay
  • Newbie
  • 1262 Views
  • 9 replies
  • 0 likes
  • 1262 Views
  • 9 replies
  • 0 likes