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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jai_22
  • Casual Listener
  • 239582 Views
  • 388 replies
  • 23 likes
  • Account
    Free
  • 239582 Views
  • 388 replies
  • 23 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12653 Views
  • 6 replies
  • 11 likes
  • Security
  • 12653 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 527210 Views
  • 988 replies
  • 113 likes
  • Account
  • 527210 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127687 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127687 Views
  • 74 replies
  • 12 likes

Premium alamıyorum

Premium almak için Spotify hesabı açtım iki arkadaşım da rica etti onlar da kendi hesaplarını verdiler onlar için premium alacaktım. Önce arkadaşın hesabını yaptım ve başarıyla oldu. Elimde ekran görüntüsü mevcut. Telefonuma bankadan cekildigine dair...

  • Newbie
  • Premium almak için Spotify hesabı açtım iki arkadaşım da rica etti onlar da kendi hesaplarını verdiler onlar için premium alacaktım. Önce arkadaşın hesabını yaptım ve başarıyla oldu. Elimde ekran gör...
  • user-removed
  • Not applicable
  • 1084 Views
  • 1 replies
  • 0 likes
  • 1084 Views
  • 1 replies
  • 0 likes

Solved!! Not Getting Advertised Promotional Rate - 99 Cents for Three Months

When I logged in under my trial on the splash page it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How do I get this fixed? I was charged the normal $9.99...

  • Newbie
  • When I logged in under my trial on the splash page it showed a promotion for the first three months of premium at 99 cents per month. When I activated premium I did not get the promotional rate. How ...
  • steps4038
  • Newbie
  • 42238 Views
  • 142 replies
  • 17 likes
  • Account
    Premium
  • 42238 Views
  • 142 replies
  • 17 likes

Superuser Contribution Premium Family in Spanien

Habe einen Premium Family Account. Online wird dieser auch so angezeigt. Wenn ich mich aber in der App anmelde, erscheint nur free und ich kann auch keine Playlists Downloaden. Befinde mich zu Zeit in Spanien, liegt es daran?

  • Casual Listener
  • Habe einen Premium Family Account. Online wird dieser auch so angezeigt. Wenn ich mich aber in der App anmelde, erscheint nur free und ich kann auch keine Playlists Downloaden. Befinde mich zu Zeit i...
  • Scholz03
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • Premium
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family members kicked out

So my grandfather and cousin (living in the same house) were kicked out of spotify family. We are using it for months and now this? Reenter/Reinvite doesn't work because "spotify could check if the people live at the same address". What the **bleep**...

  • Visitor
  • So my grandfather and cousin (living in the same house) were kicked out of spotify family. We are using it for months and now this? Reenter/Reinvite doesn't work because "spotify could check if the p...
  • Melody
  • Spotify
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong email.

Someone registered an account with my email and I can't find how to report it.

  • Newbie
  • Someone registered an account with my email and I can't find how to report it.
  • Melody
  • Spotify
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta Hackeada

Olá, sou assinante premium e tive minha conta hackeada hoje. Trocaram minha assinatura premium pelo plano familiar e cadastraram novos devices com e-mails falsos. Já deletei os aparelhos, porém solicito retorno ao plano antigo com urgência. Não consi...

  • Newbie
  • Olá, sou assinante premium e tive minha conta hackeada hoje. Trocaram minha assinatura premium pelo plano familiar e cadastraram novos devices com e-mails falsos. Já deletei os aparelhos, porém solic...
  • Melody
  • Spotify
  • 3145 Views
  • 1 replies
  • 0 likes
  • 3145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists - Multiple Users?

Can I set up my Spotift for Artists account to have mutliple users with access? Kind of like how a band's page on Facebook can have multiple admins? If so, how? Thanks!

  • Music Fan
  • Can I set up my Spotift for Artists account to have mutliple users with access? Kind of like how a band's page on Facebook can have multiple admins?   If so, how?   Thanks!
  • Melody
  • Spotify
  • 5185 Views
  • 5 replies
  • 1 likes
  • Account
  • 5185 Views
  • 5 replies
  • 1 likes

Spotify won't recognize me as Family owner

Recently switched to Family Plan but spotify doesn't recognize me as the owner, so I can't invite people to the plan.

  • Newbie
  • Recently switched to Family Plan but spotify doesn't recognize me as the owner, so I can't invite people to the plan.
  • Crocodylia
  • Casual Listener
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

I have a password but I keep getting texts with passwords multiple times a day

I am currently not on facebook and I just signed up for Spotify using my email address. I set up a password but I keep getting text messages saying use a certain number as my password and I get multiple messages a day with different numbers. I respon...

  • Newbie
  • I am currently not on facebook and I just signed up for Spotify using my email address. I set up a password but I keep getting text messages saying use a certain number as my password and I get multi...
  • 1242079616
  • Newbie
  • 1368 Views
  • 2 replies
  • 1 likes
  • 1368 Views
  • 2 replies
  • 1 likes

Premium promo

Why spotify after i purchase for premium promo for three months i got one month only ?

  • Newbie
  • Why spotify after i purchase for premium promo for three months i got one month only ? 😞
  • Maxim
  • Spotify Star
  • 7095 Views
  • 1 replies
  • 0 likes
  • 7095 Views
  • 1 replies
  • 0 likes

Wann wird die Kündigung aktiv?

Servus, ich habe mir soeben Premium geholt, würde es aber gerne nach den 2 Freimonaten wieder abgeben. Kann ich dann jetzt schon kündigen? Klingt doof, ist mir aber tatsächlich nicht klar geworden. Also läuft Premium die vollen 3 Monate weiter, wenn ...

  • Newbie
  • Servus,   ich habe mir soeben Premium geholt, würde es aber gerne nach den 2 Freimonaten wieder abgeben. Kann ich dann jetzt schon kündigen? Klingt doof, ist mir aber tatsächlich nicht klar ...
  • Eumel17
  • Newbie
  • 1019 Views
  • 2 replies
  • 3 likes
  • Account
    Free
    Premium
  • 1019 Views
  • 2 replies
  • 3 likes

Subscribed to premium but not recognised by any devices

I have subscribed to Premium through a spotify partner, the subscription page confirms that i have premium however no devices (android phone and desktop) recognise the premium account they both say free account and i am refered to the subscription pa...

  • Casual Listener
  • I have subscribed to Premium through a spotify partner, the subscription page confirms that i have premium however no devices (android phone and desktop) recognise the premium account they both say f...
  • Zygt
  • Casual Listener
  • 287 Views
  • 4 replies
  • 0 likes
  • 287 Views
  • 4 replies
  • 0 likes

Connexion absolument impossible

Bonjour, je me suis abonnée à Spotify prémium mais je ne parviens absolument jamais me connecter... je connais parfaitement mon mot de passe et mon adresse mail , je ne passe pas par un compte Facebook, je reçois bien les mails de réinitialisation du...

  • Newbie
  • Bonjour, je me suis abonnée à Spotify prémium mais je ne parviens absolument jamais me connecter...  je connais parfaitement mon mot de passe et mon adresse mail , je ne passe pas par un compte...
  • Laurence5
  • Newbie
  • 1078 Views
  • 1 replies
  • 3 likes
  • 1078 Views
  • 1 replies
  • 3 likes

Forgotten login

I have just activated a resubscription offer. But I can't remember my password. I have clicked to reset it but no email has been sent. I have tried this several times.

  • Newbie
  • I have just activated a resubscription offer. But I can't remember my password. I have clicked to reset it but no email has been sent. I have tried this several times.
  • kejt_
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

HELP! someone is on my account and taking over all of my music!

pls...help. I have always logged into my Spotify account through my facebook account and lately, someone has been changing my music and adding songs to my own playlist. I changed the password to my own facebook account and logged back into my Spotify...

  • Casual Listener
  • pls...help.  I have always logged into my Spotify account through my facebook account and lately, someone has been changing my music and adding songs to my own playlist. I changed the pass...
  • 1216859117
  • Casual Listener
  • 774 Views
  • 2 replies
  • 0 likes
  • 774 Views
  • 2 replies
  • 0 likes

Solved!! Merging two Spotify accounts

Hello,I have two Facebook accounts (one I created long time ago for fun and another one is my real one). I have whole bunch of playlists in my old Spotify account that I would like to import into my new one (I had to create a new one because Spotify ...

  • Casual Listener
  • Hello, I have two Facebook accounts (one I created long time ago for fun and another one is my real one). I have whole bunch of playlists in my old Spotify account that I would like to import into...
  • Project_da
  • Casual Listener
  • 448 Views
  • 2 replies
  • 0 likes
  • Account
  • 448 Views
  • 2 replies
  • 0 likes

Can't redeem the $0.99 3 month trial

I used the 7 day free trial of spotify premium because i was not aware of the 3 month trial for $0.99 beforehand because it was not advertised to me. Once the 7 day trial wore out, I attempted to redeem the $0.99 trial and it would not allow me to be...

  • Visitor
  • I used the 7 day free trial of spotify premium because i was not aware of the 3 month trial for $0.99 beforehand because it was not advertised to me. Once the 7 day trial wore out, I attempted to red...
  • josephinemari
  • Newbie
  • 3685 Views
  • 10 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 3685 Views
  • 10 replies
  • 1 likes

Superuser Contribution I lost my premium on spotify.

Hi. I am a spotify premium user.I succesfully subscribed last june 15. And now my spotify premium disappeared after a week, but i registered for monthly premium.I googled some of the solutions.i restarded the app, deleted cache,logout and logim, and ...

  • Casual Listener
  • Hi. I am a spotify premium user. I succesfully subscribed last june 15. And now my spotify premium disappeared after a week, but i registered for monthly premium. I googled some of the solution...
  • lolemil
  • Casual Listener
  • 516 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 516 Views
  • 3 replies
  • 1 likes

Superuser Contribution Account gehackt

Hallo zusammen,seit einigen Tagen hört eine fremde Person über meinen Account Musik.Ich habe schon mein Passwort geändert, aber scheinbar wurde mein Konto gehackt.Was kann ich noch tun? Hat jemand noch eine Idee?Vielen Dank!

  • Newbie
  • Hallo zusammen, seit einigen Tagen hört eine fremde Person über meinen Account Musik. Ich habe schon mein Passwort geändert, aber scheinbar wurde mein Konto gehackt. Was kann ich noch tun? Hat jem...
  • JuanCamilo
  • Roadie
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Charged over 5 times

I have been having multiple problems since trying to receive your "3 months for $0.99" offer. I have tried to redeem it and the first time i have done so, it claimed that there has been an issue and it maybe was due to the money provider or company a...

  • Newbie
  • I have been having multiple problems since trying to receive your "3 months for $0.99" offer. I have tried to redeem it and the first time i have done so, it claimed that there has been an issue and ...
  • Yardboy98
  • Newbie
  • 558 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 558 Views
  • 6 replies
  • 0 likes