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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222411 Views
  • 731 replies
  • 70 likes
  • Account
  • 222411 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111547 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111547 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58711 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58711 Views
  • 61 replies
  • 8 likes

Solved!!Superuser Contribution Can't Change Account Information

PlanFreeCountryUS I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be correct. Little did I know, when I entered '02 into the information for my b...

  • Casual Listener
  •   Plan Free Country US   I'm in the process of trying to transfer my account from Free to the Student Discount Plan, and in order to verify me as a student, my birthday needs to be co...
  • Caliope
  • Casual Listener
  • 500 Views
  • 4 replies
  • 0 likes
  • Account
  • 500 Views
  • 4 replies
  • 0 likes

I can't do anything on my Spotify for Artists account

I can't do anything on my Spotify for Artists account. please, help me!! as  you can see I can't add or remove any team

Screenshot_20200811-191943.jpg
  • Newbie
  • I can't do anything on my Spotify for Artists account. please, help me!!  as  you can see I can't add or remove any team 😞
  • Emilia_8
  • Spotify Star
  • 294 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 294 Views
  • 2 replies
  • 0 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • Leightonius
  • Casual Listener
  • 5283 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 5283 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constant Hacking

All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters.I can't keep my Spotify account secured for more than a month. In fact, I just changed my password two...

  • Visitor
  • All of my accounts (when possible) have 2-Factor Authentication and I regularly change passwords to random strings of symbols, numbers, and letters. I can't keep my Spotify account secured for more ...
  • Elena
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Error: “Login and Password do not match”

I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in this happened. When I ask for a password reset it tell...

  • Visitor
  • I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in thi...
  • Mihail
  • Spotify Legend
  • 1319 Views
  • 4 replies
  • 0 likes
  • Login
  • 1319 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryCzech republicDeviceSamsung DuosOperating SystemAndroid Oreo My Question or IssueI'm paying my subscription for premium, I can see the payments going thru correctly in my internet banking and yet when I log in to Spotify, I don't ac...

  • Visitor
  • Plan Premium Country Czech republic Device Samsung Duos Operating System Android Oreo   My Question or Issue I'm paying my subscription for premium, I can see the payments going t...
  • Mihail
  • Spotify Legend
  • 336 Views
  • 3 replies
  • 0 likes
  • Premium
  • 336 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change Username / Profile name

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible. Changing a username is literally the most trivial...

  • Casual Listener
  • As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible...
  • Ivan
  • Spotify Legend
  • 622 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 622 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit profil and no email associated to account

Hello,First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unlink it from my Spotify account but I think it created another ...

  • Casual Listener
  • Hello, First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post.   I created an account through Facebook. I deleted recently my Facebook account. I tried to unl...
  • TheFrenchOne
  • Casual Listener
  • 483 Views
  • 4 replies
  • 0 likes
  • Account
  • 483 Views
  • 4 replies
  • 0 likes

payment rejected bank

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 522 Views
  • 3 replies
  • 0 likes
  • Account
  • 522 Views
  • 3 replies
  • 0 likes

abonnement entreprise

Bonjour,Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tarifs préférentiels ou un système d'abonnement pour que ...

  • Visitor
  • Bonjour, Le Comité d'entreprise de mon organisation (environ 1000 salarié) souhaite offrir un service de Streaming musical à l'ensemble des salariés, je souhaiterai savoir si vous proposiez des tari...
  • Billy-J
  • Spotify Star
  • 737 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist : 2 accounts for the same name

Hey team ! Can someone explain to me how merge 2 artist account in one and only one ?I don't know why but I have 2 accounts : https://open.spotify.com/artist/5Oakj4vWIenWhtQSRLBJL0https://open.spotify.com/artist/74MiVZFE3A9lTH956EkVUn I want to keep ...

  • Casual Listener
  • Hey team !    Can someone explain to me how merge 2 artist account in one and only one ? I don't know why but I have 2 accounts :   https://open.spotify.com/artist/5Oakj4vWIenWhtQ...
  • Elena
  • Moderator
  • 588 Views
  • 3 replies
  • 0 likes
  • Account
  • 588 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't connect to my Apple ID

PlanPremiumCountryRussiaDevice(iPhone XR, MacBook Air 2019)Operating System(iOS 13.6, MacOS Catalina 10.15.5) My Question or IssueI downloaded an iOS app and registered using my Apple ID. Then I downloaded a desktop app and registered using the same ...

  • Casual Listener
  • Plan Premium Country Russia Device (iPhone XR, MacBook Air 2019) Operating System (iOS 13.6, MacOS Catalina 10.15.5)   My Question or Issue I downloaded an iOS app and registered using...
  • Elena
  • Moderator
  • 596 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 596 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where's everything...??? What happened...??? Why....???

After the new Windows install all my passwords are gone (thanks Windows!... really... thanks...) And now I try to log into Spotify, it tells me my password is wrong. I changed it but my previous Username (Vnc) doesn't exist. When going to Config, it ...

  • Visitor
  • After the new Windows install all my passwords are gone (thanks Windows!... really... thanks...)  And now I try to log into Spotify, it tells me my password is wrong. I changed it but my previo...
  • user-removed
  • Not applicable
  • 548 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 548 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't change password or email

I have a premium account and I log in via Facebooktoday I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have a registered addresswhen I try to put an email in the...

  • Visitor
  • I have a premium account and I log in via Facebook today I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have ...
  • Elena
  • Moderator
  • 977 Views
  • 3 replies
  • 0 likes
  • Account
  • 977 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify logging me out

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 10 My Question or Issue Today when I tried getting on Spotify I was randomly logged out of my account. I tried logging in with my email but it didn’t bring me to my correct account, or at least if...

  • Visitor
  • Plan Free Country USA Device (iPhone 8 Operating System (iOS 10   My Question or Issue   Today when I tried getting on Spotify I was randomly logged out of my account. I tried lo...
  • Ivan
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Help Account Email Related

I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longer exists ) I changed my primary Email on facebook b...

  • Visitor
  • I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longe...
  • Emilia_8
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Why subscription is so expensive in Kazakhstan?

PlanPremiumCountryKazakhstanDeviceAndroidOperating SystemAndroid My Question or IssueOur neighborhood Russia have premium subscription for 2 USD, we are poorer and we have 5 USD. Average salary in Kazakhstan is 200-230 USD. Please change. Or write th...

  • Visitor
  •   Plan Premium Country Kazakhstan Device Android Operating System Android   My Question or Issue Our neighborhood Russia have premium subscription for 2 USD, we are poorer a...
  • Maaky
  • Regular
  • 294 Views
  • 2 replies
  • 6 likes
  • Subscription
  • 294 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution Impossible to log-in even after reinstall Andoird app

PlanFreeCountryUS/FranceDevicePixel 2XLOperating SystemAndroid 10 My Question or IssueThis is the famous "you're offline" login issue, but none of the solutions posted here works. When I try login on android, I get the "you are offline, check your co...

  • Casual Listener
  •   Plan Free Country US/France Device Pixel 2XL Operating System Android 10   My Question or Issue This is the famous "you're offline" login issue, but none of the solutions poste...
  • EtienneFr
  • Casual Listener
  • 522 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 522 Views
  • 2 replies
  • 1 likes