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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168476 Views
  • 689 replies
  • 56 likes
  • Account
  • 168476 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089047 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089047 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51688 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51688 Views
  • 57 replies
  • 8 likes

Superuser Contribution Can't update payment options!!!

I can't update my payment options! I cancelled my old credit card on file and now it won't accept my new payment. This is really frustrating because I've tried to update my payment methods twice!!

  • Casual Listener
  • I can't update my payment options! I cancelled my old credit card on file and now it won't accept my new payment. This is really frustrating because I've tried to update my payment methods twice!!
  • MonicaM_Bogota
  • Roadie
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change your profile name if spelled wrong on Premium Account

I currently have a premium account but my profile name and email are different than my Facebook and I do have a free account synced to my Facebook. I essentially want to edit my profile name on my premium account and then cancel my free account so th...

  • Newbie
  • I currently have a premium account but my profile name and email are different than my Facebook and I do have a free account synced to my Facebook. I essentially want to edit my profile name on my pr...
  • MonicaM_Bogota
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Issue

Hello my friends! I a have an issue with my account!I have a familiar account and I have changed my account to Premium but I did not want to do it! How do I solve it??Thanks in advance!

  • Newbie
  • Hello my friends! I a have an issue with my account! I have a familiar account and I have changed my account to Premium but I did not want to do it! How do I solve it?? Thanks in advance!
  • MonicaM_Bogota
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Payed

Why is my premium not working when you have taken payment?

  • Newbie
  • Why is my premium not working when you have taken payment?
  • KatesHere
  • Community Legend
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes

Premium Problem

To make it quick: I paid Premium for the month of March, they charged the money from my bank. I decided to cancel the auto renew and now i don't have Premium anymore but still got charged for it.

  • Casual Listener
  • To make it quick: I paid Premium for the month of March, they charged the money from my bank. I decided to cancel the auto renew and now i don't have Premium anymore but still got charged for it.
  • KatesHere
  • Community Legend
  • 142 Views
  • 5 replies
  • 0 likes
  • Premium
  • 142 Views
  • 5 replies
  • 0 likes

Facebook SMS me after Spotify upgrade on iphone

Yesterday my Spotify app on my iPhone made me login again. Not sure why, probably because of an update.Now I get a text-sms fra Facebook everytime I use Spotify. Very anoying How can I avoid this? Tried "log out everywhere" and I have not connected S...

  • Newbie
  • Yesterday my Spotify app on my iPhone made me login again. Not sure why, probably because of an update. Now I get a text-sms fra Facebook everytime I use Spotify. Very anoying 🙂 How can I avoid ...
  • JanErik
  • Newbie
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
  • 237 Views
  • 2 replies
  • 0 likes

subcription

I forgot my password and email for my spotify account. I am able to log in with facebook but I need to cancel my subcription so that I am not charged....does anyone know how I can fix this problem?

  • Newbie
  • I forgot my password and email for my spotify account.  I am able to log in with facebook but I need to cancel my subcription so that I am not charged....does anyone know how I can fix this prob...
  • KatesHere
  • Community Legend
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes

Why can't i pay for family premium through my mobile billing like i do my premium

I have premium and pay it through my phone bill why can't i upgrade and pay the family premium the same way it only asks for card details when you go through the payment methods

  • Newbie
  • I have premium and pay it through my phone bill why can't i upgrade and pay the family premium the same way it only asks for card details when you go through the payment methods
  • Maxim
  • Spotify Star
  • 834 Views
  • 1 replies
  • 0 likes
  • 834 Views
  • 1 replies
  • 0 likes

Land aendern

Ich versuche mein Land von Frankreich auf Deutschland zu aendern. Jedoch laesst mich das Menue nicht das Laenderfeld bearbeiten.Die Zahlungsdetails habe ich von Frankreich auf Deutschland geaendert.Danke

  • Newbie
  • Ich versuche mein Land von Frankreich auf Deutschland zu aendern. Jedoch laesst mich das Menue nicht das Laenderfeld bearbeiten. Die Zahlungsdetails habe ich von Frankreich auf Deutschland geaendert...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Logging in

I couldn't log in to my account, through facebook or manually so I started another account. How do I retrieve my playlist?

  • Newbie
  • I couldn't log in to my account, through facebook or manually so I started another account. How do I retrieve my playlist?
  • dinomight
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Login
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account info not updating

My account name and email address are not updating. My account is linked to facebook and information is correct on fb but not up to date on Spotify.

  • Casual Listener
  • My account name and email address are not updating.  My account is linked to facebook and information is correct on fb but not up to date on Spotify.
  • 011011
  • Casual Listener
  • 163 Views
  • 2 replies
  • 0 likes
  • 163 Views
  • 2 replies
  • 0 likes

How do i start my free trial on iphone?

Im trying to start my free trial but i cant find how to do it? i went into my account but all it says is "subscription - free" and thats it! help!

  • Newbie
  • Im trying to start my free trial but i cant find how to do it? i went into my account but all it says is "subscription - free" and thats it! help!
  • Hubo
  • Spotify Star
  • 2713 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 2713 Views
  • 1 replies
  • 1 likes

Buying Spodify as a gift

Can I buy my friend who is in a foreign country a spodify premium account?Just want to share my music with him and the cool feature of daily mix. I woulndt mind paying one year payment. Beacuse the fairs are cheaper there

  • Newbie
  • Can I buy my friend who is in a foreign country a spodify premium account? Just want to share my music with him and the cool feature of daily mix. I woulndt mind paying one year payment. Beacus...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Double charged, billing period is only 20 days.

I signed up for a free month of premium on Feb 8th. I paid for a family membership on Mar 9th. Later that day, I saw the autopayment on my credit card for a month of single premium. I signed in to Spotify to make sure I had a family membership, and I...

  • Newbie
  • I signed up for a free month of premium on Feb 8th. I paid for a family membership on Mar 9th. Later that day, I saw the autopayment on my credit card for a month of single premium. I signed in to Sp...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Account has been hacked

When I woke up today I noticed that there was a lot of weird music in my Recently Played. At first I thought it was my roommate using the PlayStation, but then when I tried listening to my music, I kept getting interrupted by an unknown 'Niklas-PC'. ...

  • Newbie
  • When I woke up today I noticed that there was a lot of weird music in my Recently Played. At first I thought it was my roommate using the PlayStation, but then when I tried listening t...
  • user-removed
  • Not applicable
  • 94 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 94 Views
  • 3 replies
  • 0 likes

credit card dress mismatch

my credit card not going thru. credit card company says there is an address mismatch. how is this fixed by spotify? thx, cb

  • Newbie
  • my credit card not going thru.  credit card company says there is an address mismatch.   how is this fixed by spotify?   thx, cb
  • Maxim
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

My account has been hijacked

As the title says, I discovered this because I got an E-Mail into my Gmail account saying that said account was no longer the active account and that it has been successfully updated to another account. I contacted support right away and I'm still wa...

  • Casual Listener
  • As the title says, I discovered this because I got an E-Mail into my Gmail account saying that said account was no longer the active account and that it has been successfully updated to another accou...
  • user-removed
  • Not applicable
  • 91 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 91 Views
  • 1 replies
  • 0 likes

Help! Account hacked!

My account has been hacked and there are people changing my account type and using it on all devices! My Spotify is connected to my fb so I can't change the password! Please help!!!

  • Newbie
  • My account has been hacked and there are people changing my account type and using it on all devices! My Spotify is connected to my fb so I can't change the password! Please help!!!
  • Maxim
  • Spotify Star
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Over charge

Hello, Please can somebody from Spotify contact me. I have be charged twice for four month, and would like a a refund.

  • Newbie
  • Hello,   Please can somebody from Spotify contact me. I have be charged twice for four month, and would like a a refund.
  • Maxim
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Charged 10 reais on my credit card for nothing

They offered 60 free days, when i put my credit card info they said i already tried the free trial but charged 10 reais (brazils currency) on my credit card. I want them to cancel that charge!!! Are they mental? If i cant get the free 60 days why wou...

  • Casual Listener
  • They offered 60 free days, when i put my credit card info they said i already tried the free trial but charged 10 reais (brazils currency) on my credit card. I want them to cancel that charge!!! Are ...
  • Maxim
  • Spotify Star
  • 124 Views
  • 3 replies
  • 0 likes
  • 124 Views
  • 3 replies
  • 0 likes

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