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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 280072 Views
  • 822 replies
  • 84 likes
  • Account
  • 280072 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133311 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133311 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75644 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75644 Views
  • 63 replies
  • 8 likes

Superuser Contribution Incesed

Peace and good,I feel incensed since my Premium Account member of a Family Plan was canceled since "you could not verify my address" which it is curious since I am the owner of the account and this is a huge problem for me since it actually erased my...

  • Newbie
  • Peace and good, I feel incensed since my Premium Account member of a Family Plan was canceled since "you could not verify my address" which it is curious since I am the owner of the account and this...
  • FabianS_Bogota
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 spotify account issue

I can't login to my older account but once i pressed the forget password option it says that not associate with any account.and more, my family account can't connect to facebook says that tempory error. can someone help?

  • Newbie
  • I can't login to my older account but once i pressed the forget password option it says that not associate with any account. and more, my family account can't connect to facebook says that tempory e...
  • FabianS_Bogota
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inclui o nome errado ( Includes the wrong name)

Ola pessoal, é o seguinte, quando fui adicionado mebros da minha família por pacote premium família, sem perceber incluiu o nome errado, pois achei que era informação da pessoa que queria convidar para o plano família, só que depois disso apareceu pa...

  • Newbie
  • Ola pessoal, é o seguinte, quando fui adicionado mebros da minha família por pacote premium família, sem perceber incluiu o nome errado, pois achei que era informação da pessoa que queria convidar pa...
  • FabianS_Bogota
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Minha conta não está liberada

Paguei mas não ativaram meu premium, tem algum outro lugar que eu consiga uma posição? Efetuei dois pagamentos mas minha conta continua inativa.

  • Regular
  • Paguei mas não ativaram meu premium, tem algum outro lugar que eu consiga uma posição? Efetuei dois pagamentos mas minha conta continua inativa.
  • Bittencourt
  • Spotify Star
  • 643 Views
  • 14 replies
  • 0 likes
  • 643 Views
  • 14 replies
  • 0 likes

Superuser Contribution Confirmação de pagamento

Paguei o boleto já faz bastante tempo, foi antes das 14h já são 20:30, e ainda não obtive a confirmação de pagamento, por boleto demora quanto tempo pra receber a confirmação? Ou houve um erro no pagamento ?

  • Newbie
  • Paguei o boleto já faz bastante tempo, foi antes das 14h já são 20:30, e ainda não obtive a confirmação de pagamento, por boleto demora quanto tempo pra receber a confirmação? Ou houve um erro no pag...
  • FabianS_Bogota
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution downlaod

Ogni volta che spengo il cellulare o l'app di spotify subisce un aggiornamento i miei download vengono rimossi completamente. Essendo un numero abbastanza consistente è difficile e frustrante doverli rieffettuare ogni volta, (se può aiutare possiedo ...

  • Newbie
  • Ogni volta che spengo il cellulare o l'app di spotify subisce un aggiornamento i miei download vengono rimossi completamente. Essendo un numero abbastanza consistente è difficile e frustrante doverli...
  • FabianS_Bogota
  • Roadie
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bajar precio

Al mirar mi suscripcion pone que ne cobran 9,99 y en realidad me estan cobrando 12,99

  • Casual Listener
  • Al mirar mi suscripcion pone que ne cobran 9,99 y en realidad me estan cobrando 12,99
  • FabianS_Bogota
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution fui cobrado duas vezes no mesmo mês, mas no aplicativo só tem uma cobrança.

no meu cartão de credito veio duas cobranças do spotify, uma no dia 10/03/17 e outra no dia 13/03/17, mas no aplicativo do spotify so me mostra uma cobrança feita no mês de março e quero pedir o cancelamento desta outra cobrança

  • Newbie
  • no meu cartão de credito veio duas cobranças do spotify, uma no dia 10/03/17 e outra no dia 13/03/17, mas no aplicativo do spotify so me mostra uma cobrança feita no mês de março e quero pedir o canc...
  • FabianS_Bogota
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudei de país e não consigo acessar meu spotify

Boa noite,Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o mesmo formado país é de 14 dias, e agora ?

  • Newbie
  • Boa noite, Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o me...
  • FabianS_Bogota
  • Roadie
  • 667 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 667 Views
  • 1 replies
  • 1 likes

Change the county

Hey i am In Thailand for Holiday but i can't changen it to Thailand i am on Spotify freeAny Help?

  • Casual Listener
  • Hey i am In Thailand for Holiday but i can't changen it to Thailand i am on Spotify free Any Help?
  • Hubo
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 113 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access potify premium because I deleted the connected facebook account

Hi, I permanently deleted my facebook a few months ago. Correspondingly, I began using the free spotify as opposed to Spotify premium. However, I forgot that my Spotify Premium was connected to my deleted facebook account. I am still getting billed m...

  • Newbie
  • Hi,   I permanently deleted my facebook a few months ago. Correspondingly, I began using the free spotify as opposed to Spotify premium. However, I forgot that my Spotify Premium was connected...
  • Jacob
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abbuchung ohne Premium

Hallo,ich habe mir am 18.12.2016 für einen Monat das 1 Monatige Probe-Abo für Spotify Premium für 0,99€ gekauft und auch den ganzen Monat benutzt.Anschließend habe ich die Mitgliedschaft für spotify Premium gekündigt und bis zum heutigen Tage spotify...

  • Newbie
  • Hallo, ich habe mir am 18.12.2016 für einen Monat das 1 Monatige Probe-Abo für Spotify Premium für 0,99€ gekauft und auch den ganzen Monat benutzt. Anschließend habe ich die Mitgliedschaft für spot...
  • FabianS_Bogota
  • Roadie
  • 722 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 722 Views
  • 1 replies
  • 0 likes

Contact Spotify

Hi, I'm trying to reach Spotify, due to some questions I have, but I can't find anything to get in touch directly with Spotify.Is there anything I can do about that?Thanks.

  • Newbie
  • Hi, I'm trying to reach Spotify, due to some questions I have, but I can't find anything to get in touch directly with Spotify. Is there anything I can do about that? Thanks.
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 1 likes
  • Other
  • 184 Views
  • 1 replies
  • 1 likes

No Premium, but charged for it

On February 3rd, I was charged via my credit card for Spotify Premium. I have not had access to any spotify premium features this month and I want to cancel my subscription so I am not charged again - since I didn't get what I paid for anyway - but i...

  • Newbie
  • On February 3rd, I was charged via my credit card for Spotify Premium.  I have not had access to any spotify premium features this month and I want to cancel my subscription so I am not charged ...
  • apsouthpaw
  • Newbie
  • 6810 Views
  • 3 replies
  • 6 likes
  • 6810 Views
  • 3 replies
  • 6 likes

cancaled my subscription

I canceled my subscription and trying to get my money back and I haven't I canceled it 1 day after I had it and I didn't get my money back if I don't get my money back I will take legal matters!

  • Newbie
  • I canceled my subscription and trying to get my money back and I haven't I canceled it 1 day after I had it and I didn't get my money back if I don't get my money back I will take legal matters!
  • kitty53smith
  • Regular
  • 307 Views
  • 5 replies
  • 0 likes
  • 307 Views
  • 5 replies
  • 0 likes

Superuser Contribution Trying to pay but card expiry

Trying to pay but every time I enter my card it keeps telling me to enter my card expiry date....have entered it in every possible configuration and it keeps saying to enter expiry date??

  • Casual Listener
  • Trying to pay but every time I enter my card it keeps telling me to enter my card expiry date....have entered it in every possible configuration and it keeps saying to enter expiry date??
  • Tozaigah
  • Casual Listener
  • 141 Views
  • 2 replies
  • 0 likes
  • 141 Views
  • 2 replies
  • 0 likes

Premium problems

This morning my Spotify account was on premium,and now it suddenly says that I'm on Spotify free. the thing that really made me wonder was that I got an Ad come up and it said: Watch this advert for 30 minutes Ad free listening. But I couldn't figure...

  • Casual Listener
  • This morning my Spotify account was on premium,and now it suddenly says that I'm on Spotify free.  the thing that really made me wonder was that I got an Ad come up and it said: Watch this adve...
  • KatesHere
  • Community Legend
  • 905 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 905 Views
  • 3 replies
  • 0 likes

I don't have a premium account ,why i have to pay?

I don't have a premium account ,why i have to pay?how can i cancel it? i check all my account , they are all free and never have this payment bills ,i don't know where this payment come from . can i just cancel it or check which account is using my c...

  • Newbie
  • I don't have a premium account ,why i have to pay?how can i cancel it?  i check all my account , they are all free and never have this payment bills ,i don't know where this payment come from ....
  • KatesHere
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

Cant log in with Facebook

So... when i click the log in with facebook button a it comes up with a website that just keeps and keeps loading and never finishes so i dont get into it.. i can log into facebook on spotify on the web but cant on the program.. why wont the log in w...

  • Newbie
  • So... when i click the log in with facebook button a it comes up with a website that just keeps and keeps loading and never finishes so i dont get into it.. i can log into facebook on spotify on the ...
  • knockstar
  • Casual Listener
  • 161 Views
  • 2 replies
  • 0 likes
  • 161 Views
  • 2 replies
  • 0 likes

Register an account for sonos streaming without email?

I want to create a separate account so my family can stream to sonos without my playback beeing paused when i am away and also streaming. How do i go about doing that without an extra emailadress?

  • Newbie
  • I want to create a separate account so my family can stream to sonos without my playback beeing paused when i am away and also streaming. How do i go about doing that without an extra emailadress? &...
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes