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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079975 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079975 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49834 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49834 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146228 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146228 Views
  • 4840 replies
  • 118 likes

Change Spotify's password via a login through Facebook

Hi Everyone! I would like to change my spotify's password, but when I created this account I did it through Facebook, so I don't remember if a password was asked... When I go on the password change form, it asks the current one that I don't have... I...

  • Casual Listener
  • Hi Everyone!   I would like to change my spotify's password, but when I created this account I did it through Facebook, so I don't remember if a password was asked... When I go on the password...
  • PrettyMuchSwiss
  • Composer
  • 509 Views
  • 3 replies
  • 0 likes
  • Account
  • 509 Views
  • 3 replies
  • 0 likes

Can't cancel my account

PlanFreeCountryItalyDevice Operating SystemWindows 10 My Question or IssueI want to cancel (definitively) my account on Spotify. I already followed the steps from the site (Assistance/Account/Cancel Account) that lead to a link for unsubscription sen...

  • Not applicable
  • Plan Free Country Italy Device   Operating System Windows 10   My Question or Issue I want to cancel (definitively) my account on Spotify. I already followed the steps from the si...
  • OneByBoo
  • Community Legend
  • 411 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 411 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me aparecen playlists que no son mías

PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHola.No uso mucho Spotify, aunque se mantiene abierto junto con el PC, pero de un tiempo a esta parte cada vez que lo uso observo que se han añadido playlists que yo no he cre...

  • Casual Listener
  • Plan Free Country Spain Device PC Operating System Windows 10   My Question or Issue Hola. No uso mucho Spotify, aunque se mantiene abierto junto con el PC, pero de un tiempo a esta p...
  • txokok
  • Casual Listener
  • 596 Views
  • 4 replies
  • 0 likes
  • Account
  • 596 Views
  • 4 replies
  • 0 likes

Transfer account data like likes, playlists etc to my other account

PlanFreeCountryIndiaDevice(Nokia 6.1, HP laptop)Operating System(Android 10, Windows 10) My Question or IssueWant to transfer account data like likes, playlists etc to my other account. Is it possible? Currently I am having spotify account created wi...

  • Casual Listener
  • Plan Free Country India Device (Nokia 6.1, HP laptop) Operating System (Android 10, Windows 10)   My Question or Issue Want to transfer account data like likes, playlists etc to m...
  • OneByBoo
  • Community Legend
  • 420 Views
  • 3 replies
  • 0 likes
  • Account
  • 420 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently played not mine

PlanPremiumCountryDenmarkOperating SystemWindows 10 + Android My Question or IssueHi,Yesterday something strange happened to my account while listening, my playlist suddendly stopped and a bunch of recently listened song appeared out of nowhere, I've...

  • Visitor
  • Plan Premium Country Denmark Operating System Windows 10 + Android   My Question or Issue Hi, Yesterday something strange happened to my account while listening, my playlist suddendly s...
  • Jeremy
  • Moderator
  • 7244 Views
  • 16 replies
  • 2 likes
  • Account
    Security
  • 7244 Views
  • 16 replies
  • 2 likes

Superuser Contribution Bills Payment

PlanPremium FamilyCountryPhilippinesDeviceWindows Laptop, iPhone 5Operating SystemWindows 10, Apple OS My Question or IssueMy bill is due today and I have not received any prompts or emails from Spotify. I have already registered my mastercard and I ...

  • Visitor
  • Plan Premium Family Country Philippines Device Windows Laptop, iPhone 5 Operating System Windows 10, Apple OS   My Question or Issue My bill is due today and I have not received any pr...
  • Ivan
  • Spotify Legend
  • 722 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 722 Views
  • 2 replies
  • 0 likes

My Accounts Hacked

So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd and looked at it thinking it must have been a joke ...

  • Not applicable
  • So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd ...
  • 引きこもり
  • Roadie
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Display name

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13, Windows 10, Android My Question or IssueIf I change my display name on android will it change on ios and desktop?

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 13, Windows 10, Android   My Question or Issue If I change my display name on android will it change on ios and desktop?
  • osvarsnakehdz
  • Casual Listener
  • 602 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 602 Views
  • 2 replies
  • 0 likes

Display name and profile picture

PlanFree/PremiumCountryUSDeviceiPhone 8 My Question or Issue:As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my email and password reset to my own. After they had successfully done that...

  • Visitor
  • Plan Free/Premium Country US Device iPhone 8   My Question or Issue: As of today my account has been hacked. I was talking to someone from customer support for the last hour getting my e...
  • PrettyMuchSwiss
  • Composer
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 185 Views
  • 1 replies
  • 0 likes

Need help cancelling old premium acount

I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm using (as far as I'm aware), so I had to make a whole ...

  • Casual Listener
  • I had Spotify Premium on an old account of mine for my phone. However, I forgot not only the password, but the email used for this account too. The mobile app has no way of showing what email I'm usi...
  • Emilia_8
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 281 Views
  • 3 replies
  • 0 likes

Being charged for free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am being charged for 4 months in a row when I never should have been charged at all. 2 time...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am be...
  • PrettyMuchSwiss
  • Composer
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Wechsel des Kontos

PlanFree/Premium PremiumCountry Deutschland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIch habe einen Account in einem Familiy Konto, bin aber nicht administrat...

  • Casual Listener
  • Plan Free/Premium Premium Country Deutschland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questi...
  • Emilia_8
  • Spotify Star
  • 507 Views
  • 4 replies
  • 0 likes
  • Account
  • 507 Views
  • 4 replies
  • 0 likes

No Devices (echo, IOS)

Hi,I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown.When I ask Alexa directly to play spotify it works and in the spotify app the (one) echo is there!

  • Casual Listener
  • Hi, I can‘t see my echo devices in the spotify app. With Amazon Music and in the Alexa App there are any Echos shown. When I ask Alexa directly to play spotify it works and in the spotify app the (...
  • calinn
  • Composer
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 286 Views
  • 2 replies
  • 0 likes

Spotify Keeps deleting my accounts!

I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new account and after a day it got the same issue! when i tri...

  • Casual Listener
  • I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new accoun...
  • LeonDied
  • Casual Listener
  • 776 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 776 Views
  • 2 replies
  • 0 likes

Somebody log in everytime that I don’t now

I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they say. And it happend again. It is somebody that comes...

  • Visitor
  • I have problem with something. There is somebody that log in every time that I have changed mij password and I did that several time. I have all ready ant this to the helpdesk I have done what they s...
  • OneByBoo
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Paid but set back to free account

I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 days ago is paid according to my spotify account. I w...

  • Casual Listener
  • I have a family plan subscription. Today I suddenly got ads between songs. Back home I found out that somehow my account was set back to a free account. I checked the invoices, the last one from 9 da...
  • PrettyMuchSwiss
  • Composer
  • 226 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 226 Views
  • 3 replies
  • 0 likes

Solved!! Commercial/ads on family premium account

PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueWhy am I getting ads in the desktop application for buying shirts and stuff when being on a premium account? To me it kind of contradicts the purpose of being on a family...

  • Casual Listener
  • Plan Premium Country Sweden   Device PC Operating System Windows 10   My Question or Issue Why am I getting ads in the desktop application for buying shirts and stuff when being ...
  • PrettyMuchSwiss
  • Composer
  • 581 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 581 Views
  • 4 replies
  • 0 likes

Account security

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFirst of all, all of these devices aren't even mine as I'm been using google pixel for the pa...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue First o...
  • PrettyMuchSwiss
  • Composer
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant' change my country

PlanFreeCountryFranceDevice(iPhone X)Operating System(iOS 13) My Question or IssueHello,i'm french, living in France, but my account show GB.When i want to change in the profil menu. I select country, but i have only one country : GB.could you help m...

  • Not applicable
  • Plan Free Country France Device (iPhone X) Operating System (iOS 13)   My Question or Issue Hello, i'm french, living in France, but my account show GB. When i want to change in the ...
  • Xenia
  • Moderator
  • 227 Views
  • 2 replies
  • 0 likes
  • Account
  • 227 Views
  • 2 replies
  • 0 likes

Close my Daughter's Account

My daughter has a Spotify Premium Account. She died 2 weeks ago, and we do not have passwords to access her computer nor her mobile phone. Her bank account is frozen - so Account Payments will not be made when the Direct Debit comes through.As you ca...

  • Casual Listener
  • My daughter has a Spotify Premium Account. She died 2 weeks ago, and we do not have passwords to access her computer nor her mobile phone. Her bank account is frozen - so Account Payments will not be...
  • Emilia_8
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 295 Views
  • 3 replies
  • 0 likes