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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84661 Views

9 replies

2 likes

Account
Login
  • 84661 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661277 Views

13 replies

4 likes

Account
  • 661277 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743105 Views

18 replies

29 likes

  • 743105 Views
  • 18 replies
  • 29 likes

Spotify out of the country

I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account isn't recognizable, but then when I try creating a...

Newbie

I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account...

osornios

Spotify Star

301 Views

1 replies

0 likes

Account
Login
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem recognize new pw

Please Can help me? I Can be able to log in. Spotify sent me a new link by email, i put my username ivanalap ed new password everything seems to be Ok but when i try to log in again i cant...Don't recognize a new password.. I tryied It several times....

Newbie

Please Can help me? I Can be able to log in. Spotify sent me a new link by email, i put my username ivanalap ed new password everything seems to be Ok but when i try to log in again i cant...Don't re...

Alfredo

Roadie

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Hijacked account

HeySomeone hijacked my account while at work. My workplace offers free wifi to connect to, so I suppose someone in the hotel decided to change my password. They noticed I noticed and removed all my playlists. While I managed to save the account, I co...

Regular

Hey Someone hijacked my account while at work. My workplace offers free wifi to connect to, so I suppose someone in the hotel decided to change my password. They noticed I noticed and removed all ...

mischaz

Music Fan

696 Views

4 replies

0 likes

Account
  • 696 Views
  • 4 replies
  • 0 likes

Verificación cuenta familiar

Tengo desde el año pasado contratado un plan familiar y la semana pasada nos llegaron correos para verificar las cuentas de los diferentes usuarios que tengo ligados sin embargo al ir al proceso de verificación dice que no se ha podido verificar que ...

Newbie

Tengo desde el año pasado contratado un plan familiar y la semana pasada nos llegaron correos para verificar las cuentas de los diferentes usuarios que tengo ligados sin embargo al ir al proceso de v...

OviiiOne

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Editing my profile

I set up my account in the UK and now im in NZ i cant seem to change my post code and country in the profile settings.. does anyone know how i can do this please?

Newbie

I set up my account in the UK and now im in NZ i cant seem to change my post code and country in the profile settings.. does anyone know how i can do this please?

Jacob

Community Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Trouble at log in

I cant remember my mail adress and username what can I do?

Casual Listener

I cant remember my mail adress and username what can I do?

Jacob

Community Legend

275 Views

1 replies

0 likes

Premium
  • 275 Views
  • 1 replies
  • 0 likes

someone deleted my account and now I can not log back in

Every time I tried to log in it would not work. Someone deleted my account which had 8 hours of music in one playlist I made and I can not get back into my account. I put in my account info which I know is right and it logs in but not fully and then ...

Regular

Every time I tried to log in it would not work. Someone deleted my account which had 8 hours of music in one playlist I made and I can not get back into my account. I put in my account info which I k...

mrwawesome

Regular

889 Views

10 replies

0 likes

Login
  • 889 Views
  • 10 replies
  • 0 likes

Recover music that I had in NYC and cannot have at home :(

Hello there!!! I just moved back from NYC, where I had all my music in Spotify... and I m now in Bogota and cannot access my music!!! it doesnt appear any of the songs that I had saved!!... does anyone knows what to do??

Newbie

Hello there!!! I just moved back from NYC, where I had all my music in Spotify... and I m now in Bogota and cannot access my music!!! it doesnt appear any of the songs that I had saved!!... does anyo...

KatesHere

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

how do i chanche my mejladress?

I have an old mejladress for my account and now i want to update it but there is no way to do it.. i have forgotten my password and all u send to that mejladress i cant see.. I dont use it anylonger after it was hacked.. but i can not change to a new...

Newbie

I have an old mejladress for my account and now i want to update it but there is no way to do it.. i have forgotten my password and all u send to that mejladress i cant see.. I dont use it anylonger ...

Jacob

Community Legend

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Artist account

Hi everyone,I recently had a problem and it is that I release a single, but until now I realize that there is an artist with the same name as me and my song that has nothing to do with it, it was uploaded to his profile. And I'm sure there may be two...

Regular

Hi everyone,I recently had a problem and it is that I release a single, but until now I realize that there is an artist with the same name as me and my song that has nothing to do with it, it was upl...

Uriel10

Regular

548 Views

8 replies

0 likes

Account
Other
  • 548 Views
  • 8 replies
  • 0 likes

Recuperar mi cuenta vinculada con Facebook

Saludos.Cree una cuenta con correo y password y la vincule a mi FB pero previamente ya tenía una cuenta creada a través de Facebook y ahora no puedo ingresar con la cuenta creada a través de Facebook. Pero mi cuenta si existiendo en Spotify puedo ver...

Newbie

Saludos. Cree una cuenta con correo y password y la vincule a mi FB pero previamente ya tenía una cuenta creada a través de Facebook y ahora no puedo ingresar con la cuenta creada a través de Facebo...

Miaa13

Casual Listener

13713 Views

4 replies

0 likes

  • 13713 Views
  • 4 replies
  • 0 likes

Hacked Account!

Hi, I recently transferred my premium account onto a family payment and now I am unable to log into my account and apparently there are no spotify accounts associated with my email address. When I looked at who was in the family payment, an email add...

Newbie

Hi,   I recently transferred my premium account onto a family payment and now I am unable to log into my account and apparently there are no spotify accounts associated with my email address. ...

Jacob

Community Legend

255 Views

1 replies

0 likes

Account
Premium
Security
  • 255 Views
  • 1 replies
  • 0 likes

Problemen met account

Ik heb gisteren een spotify account aangemaakt welke ik als app heb gedownload op mijn i phone ik kon gelijk gebruik maken van spotify later toen ik thuis was wilde ik de code die ik had gehad van kpn invoeren maar dat kon niet omdat er een aktief ac...

Casual Listener

Ik heb gisteren een spotify account aangemaakt welke ik als app heb gedownload op mijn i phone ik kon gelijk gebruik maken van spotify later toen ik thuis was wilde ik de code die ik had gehad van kp...

Hubo

Community Legend

2962 Views

6 replies

0 likes

  • 2962 Views
  • 6 replies
  • 0 likes

Facebook deactivated my spotifylogon account - how do I move playlists and subscription to a new acc

Hi forum,Facebook deactivated the (phony) account i made to logon to spotify and they wont open it again so i cant logon to Spotify - so, i created a new spotify account and would ask how to move playlists and subscription from the old account to the...

Newbie

Hi forum, Facebook deactivated the (phony) account i made to logon to spotify and they wont open it again so i cant logon to Spotify - so, i created a new spotify account and would ask how to move p...

Jacob

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Ativar o Premium

Bom, não estou conseguindo fazer o pagamento aqui pelo site do spotify do Premium, nem por cartao de credito e nem por boleto.Pelo cartão de credito ele diz pra tentar depois e por boleto ele sempre da erro nos dados do formulario e manda revisar e a...

Newbie

Bom, não estou conseguindo fazer o pagamento aqui pelo site do spotify do Premium, nem por cartao de credito e nem por boleto. Pelo cartão de credito ele diz pra tentar depois e por boleto ele sempr...

user-removed

Not applicable

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Solved!! Premium-Account hacked

Hi, i got some Issues with my Account, watching people using there devices on my account and deleting my playlists. My Account is linked to my Facebook-Profil. At First i changend my E-Mail and Facebook password. Then i recognized that my old Spotify...

Visitor

Hi,   i got some Issues with my Account, watching people using there devices on my account and deleting my playlists. My Account is linked to my Facebook-Profil. At First i changend my E-Mail ...

user-removed

Not applicable

524 Views

2 replies

0 likes

Account
Premium
Security
  • 524 Views
  • 2 replies
  • 0 likes

Why Did My Album Get Removed?

Hello,I just noticed that my album and all tracks are no longer on Spotify. They have been for 3 years now. Any clue why would this happen?Thanks!

Music Fan

Hello, I just noticed that my album and all tracks are no longer on Spotify. They have been for 3 years now. Any clue why would this happen? Thanks!

Jacob

Community Legend

312 Views

1 replies

0 likes

Other
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Favourites goes backwards!

Everytime I log in (I have a Premium account) in another computer or with my Iphone, my FAVORITES list is turned upside down, it goes randomly. Is there any way I can set it as when my las favourite is played first, always?

Newbie

Everytime I log in (I have a Premium account) in another computer or with my Iphone, my FAVORITES list is turned upside down, it goes randomly. Is there any way I can set it as when my las favourite ...

carl_harris

Roadie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Charges for someone elses account

I've had the same account for over 3 years now and all of a sudden I'm getting charged for another "account" that I don't have. How do I stop it and get a refund?Please advise.

Newbie

I've had the same account for over 3 years now and all of a sudden I'm getting charged for another "account" that I don't have. How do I stop it and get a refund? Please advise.

Jacob

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Change mail problem

Hi,I'd like to change my email address in my account but it doesn't seem to work.This mail was linked to an old account that I closed, but it says that it's still in use.What should I do ?Regards, Bonjour,Je voudrais changer mon e-mail mais ça ne mar...

Newbie

Hi, I'd like to change my email address in my account but it doesn't seem to work. This mail was linked to an old account that I closed, but it says that it's still in use. What should I do ? Reg...

carl_harris

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes