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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89468 Views

9 replies

2 likes

Account
Login
  • 89468 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

761446 Views

18 replies

29 likes

  • 761446 Views
  • 18 replies
  • 29 likes

Superuser Contribution Your student credentials are already associated with another Spotify account.

Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing

Newbie

Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing

Maria_B

Moderator

2450 Views

1 replies

0 likes

  • 2450 Views
  • 1 replies
  • 0 likes

How to close an account I didn't create

An account was created (not by me) using my CC. I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify account. But how can I do that when I can't access the account ...

Newbie

An account was created (not by me) using my CC.  I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify accoun...

osornios

Spotify Star

1029 Views

2 replies

0 likes

  • 1029 Views
  • 2 replies
  • 0 likes

Charged for premium even though its student account

I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed with this and would like a refund of the orginal £...

Newbie

I was charged £9.99 for premium account even though i was on a student account. I looked at the website and it said i just needed to register. So i did then it took a further £4.99. I am un impressed...

osornios

Spotify Star

315 Views

1 replies

0 likes

Account
Other
Premium
  • 315 Views
  • 1 replies
  • 0 likes

Can't invite family

Hi, I just upgraded my premium subscription to a family subscription. After inviting my girlfriend, she receives the activation code in her e-mail, however after entering the code, a warning appears - claiming she couldn't be added to Premium for Fam...

Newbie

Hi,   I just upgraded my premium subscription to a family subscription.    After inviting my girlfriend, she receives the activation code in her e-mail, however after entering the ...

osornios

Spotify Star

532 Views

4 replies

0 likes

Premium
  • 532 Views
  • 4 replies
  • 0 likes

Using Spotify in unsupported country after buying Premium in supported one

Hi all,I'm from Slovenia, but I'm currently based in Ireland until August.I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to use Spotify in Slovenia, where Spotify is not (yet?) suppor...

Newbie

Hi all, I'm from Slovenia, but I'm currently based in Ireland until August. I was considering taking the 3-month offer for 0.99€, but I was just wondering if I buy the offer, will I be able to us...

CryticalAce

Spotify Star

1428 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 1428 Views
  • 1 replies
  • 0 likes

Does Spotify has the worst customer service in the world?

I used free subscription to Spotfity- so didn't have any right to customer service I recently upgraded to Premium and things have stopped working correctly.- innocent me thought that now I am paying I should get customer service Instead Spotify has a...

Casual Listener

I used free subscription to Spotfity - so didn't have any right to customer service   I recently upgraded to Premium and things have stopped working correctly. - innocent me thought that now...

CryticalAce

Spotify Star

1376 Views

3 replies

10 likes

  • 1376 Views
  • 3 replies
  • 10 likes

3 months for 99p payment options not working

I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you like to pay?" Spotify page and no payment shows in m...

Newbie

I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you l...

MusicJunkehLife

Newbie

442 Views

1 replies

0 likes

Account
Free
Subscription
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account troubles

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that?Would it be possible to transfer my premium account ...

Visitor

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that? ...

Maria_B

Moderator

325 Views

1 replies

0 likes

Account
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in issue

HelloI signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registeredWhen I go to settings the user account name is on the page in the upper right corn...

Newbie

Hello I signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registered When I go to settings the u...

Maria_B

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Price difference

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page

Casual Listener

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page 🙂

mauropuntneyt

Casual Listener

1025 Views

3 replies

0 likes

  • 1025 Views
  • 3 replies
  • 0 likes

Devolucion Premium

Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta

Newbie

Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta

Paisanis

Newbie

705 Views

2 replies

0 likes

Account
Premium
Subscription
  • 705 Views
  • 2 replies
  • 0 likes

Credit Card Number Change

Hello, I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to make it so there is no lapse in premium. I have been a long tim...

Newbie

Hello,   I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to mak...

Jiana

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Account uitgeschakeld

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium genomen nu heeft spotify 2 keer kosten afgeschreven...

Newbie

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium ...

Hubo

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

Nummers lopen niet in elkaar over wanneer ze op boxen worden afgespeeld!

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op?

Newbie

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op? 

Hubo

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

my app doesn't function in 4G

my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks

Casual Listener

my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks

mcoggio

Casual Listener

663 Views

1 replies

0 likes

Account
Login
  • 663 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium account hacked.

Hi there, my spotify account was hacked this afternoon. I have managed to login sideways through my facebook account which has not been compromised, the email address have both been altered in the meantime and the language changed to a russian script...

Casual Listener

Hi there, my spotify account was hacked this afternoon. I have managed to login sideways through my facebook account which has not been compromised, the email address have both been altered in the m...

Smokeandflow

Casual Listener

7274 Views

6 replies

0 likes

  • 7274 Views
  • 6 replies
  • 0 likes

My Discover Weekly playlist won't update.

Hello,This week my Discover Weekly Playlist didn't update. Please advise in order to fix this!Thank you, Renia.

Casual Listener

Hello, This week my Discover Weekly Playlist didn't update. Please advise in order to fix this! Thank you,  Renia.

Hubo

Community Legend

903 Views

4 replies

0 likes

  • 903 Views
  • 4 replies
  • 0 likes

Verify confirmation to delete accounts

Hi, Can I ask has anyone receieve any verify email confirmation to remove an account? I have submitted like many time on the remove account form and never recieve this email link that i need to click. I have checked my inbox and junk mail and nothing...

Visitor

Hi,   Can I ask has anyone receieve any verify email confirmation to remove an account?   I have submitted like many time on the remove account form and never recieve this email link th...

Maxim

Spotify Star

1129 Views

5 replies

0 likes

  • 1129 Views
  • 5 replies
  • 0 likes

They take payment twice :/

I tried register my account with student sale. First attempt I failed but they take money. So I tried again and account activated but they also take one more time. How can I solve this issue

Newbie

I tried register my account with student sale. First attempt I failed but they take money. So I tried again and account activated but they also take one more time. How can I solve this issue

Maxim

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

All artists gone afrer signing out and logging in

After recently having a problem with my phone I had decided to factory reset it. After loading my phone and re-downloading Spotify all my artists except the ones I had previously been following were gone.. Is there a way I can get them back ? I have ...

Newbie

After recently having a problem with my phone I had decided to factory reset it. After loading my phone and re-downloading Spotify all my artists except the ones I had previously been following were ...

Maxim

Spotify Star

370 Views

1 replies

0 likes

Account
  • 370 Views
  • 1 replies
  • 0 likes