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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83329 Views

29 replies

0 likes

  • 83329 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104300 Views

10 replies

3 likes

Account
Login
  • 104300 Views
  • 10 replies
  • 3 likes

Problemas con enlace a Facebook

Como puedo eliminar el enlace de una cuenta antigua a mi Facebook para poder enlazar mi cuenta nueva a mi Facebook?

Newbie

Como puedo eliminar el enlace de una cuenta antigua a mi Facebook para poder enlazar mi cuenta nueva a mi Facebook?

vanebadillor

Regular

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Didn't get my premium account after my payment in itunes :(

This is frustating problem , i didnt get my premium acc after the payment in itunes . This is really dissapoint me as a spotify loyal user . So the story begin when i renew my subscription in itunes as i usually do after goin through payment and etc ...

Gig Goer

This is frustating problem , i didnt get my premium acc after the payment in itunes . This is really dissapoint me as a spotify loyal user . So the story begin when i renew my subscription in itunes ...

Itsme6

Newbie

1175 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1175 Views
  • 4 replies
  • 0 likes

Solved!! Can't Use Spotify on PS4/PS3

Whenever I try to use the appplication on my PS4 or PS3, I can't. There's always an error screen that says, "Can't Connect to PlayStation Network" or something like that. That's not true as the app works on other users on my PS4. If I try to refresh ...

Music Fan

Whenever I try to use the appplication on my PS4 or PS3, I can't. There's always an error screen that says, "Can't Connect to PlayStation Network" or something like that.   That's not true as ...

limonwithchile

Music Fan

11291 Views

3 replies

0 likes

Account
Login
Other
  • 11291 Views
  • 3 replies
  • 0 likes

Changing username?

Hey, I'm a trans person and made my account years ago and it's my deadname, could I get some help with changing it at all?

Visitor

Hey, I'm a trans person and made my account years ago and it's my deadname, could I get some help with changing it at all?

user-removed

Not applicable

464 Views

2 replies

0 likes

Account
  • 464 Views
  • 2 replies
  • 0 likes

"No recent activity" in profile

Hi there, I started using spotify yesterday and realized that what I'm listening to does not appear on my profile. I've heard songs on android, in the Windows app, Linux and also by spotify-web, but even then what I hear is not in my history.The "Pub...

Newbie

Hi there,   I started using spotify yesterday and realized that what I'm listening to does not appear on my profile. I've heard songs on android, in the Windows app, Linux and also by spo...

2604 Views

0 replies

4 likes

Account
Other
  • 2604 Views
  • 0 replies
  • 4 likes

Solved!! Somebody controls my spotify

Hey! I did not found any similar topic so i started this. First of all a user cannot join to my home network on wifi if its device mac address is missing from the router's mac filter. I'm using WPA2 authentication with a 15 long password that contain...

Casual Listener

Hey!   I did not found any similar topic so i started this.   First of all a user cannot join to my home network on wifi if its device mac address is missing from the router's mac filte...

ravencs

Casual Listener

1933 Views

3 replies

0 likes

Android
Desktop
Windows
  • 1933 Views
  • 3 replies
  • 0 likes

Solved!! I still do not have access to my bands Artist account...

So my band Richy Mitch & The Coal Miners just released our first debut album RMCM MAY 17TH on Spotify. I went and submitted a request to access the account through "Spotify for Artists" the same day the album was released. I was told to wait until th...

Regular

So my band Richy Mitch & The Coal Miners just released our first debut album RMCM MAY 17TH on Spotify. I went and submitted a request to access the account through "Spotify for Artists" the same ...

CryticalAce

Spotify Star

930 Views

5 replies

0 likes

Account
  • 930 Views
  • 5 replies
  • 0 likes

Sign out

My friend messed up my account, I was wondering if I could sign out or reset my account

Newbie

My friend messed up my account, I was wondering if I could sign out or reset my account

CryticalAce

Spotify Star

277 Views

1 replies

0 likes

Account
  • 277 Views
  • 1 replies
  • 0 likes

I uploaded a song but cant create an artist page

hey guys, i uploaded my first single using distrokid and the song was placed under the wrong artist, the thing is i dont know how to create an artist page and there is no step by step online on how to.

Casual Listener

hey guys, i uploaded my first single using distrokid and the song was placed under the wrong artist, the thing is i dont know how to create an artist page and there is no step by step online on how t...

CryticalAce

Spotify Star

469 Views

3 replies

0 likes

Account
  • 469 Views
  • 3 replies
  • 0 likes

Unwanted albums saving

Hi, I have a problem where the same two albums keep being saved to my library without my pressing the 'save' button. I've checked and they're not in any playlists that I follow/have created. Has anyone else had this problem?

Casual Listener

Hi, I have a problem where the same two albums keep being saved to my library without my pressing the 'save' button. I've checked and they're not in any playlists that I follow/have created. Has anyo...

CryticalAce

Spotify Star

503 Views

4 replies

0 likes

Other
  • 503 Views
  • 4 replies
  • 0 likes

logged off automatically

Hi all, i just got today logged off from my spotify account on iphone, and now i don't remeber the e-mail that i used and my account nickname. But I have on my bank account the payment and i would like to know how do I find out the user nickname and ...

Casual Listener

Hi all, i just got today logged off from my spotify account on iphone, and now i don't remeber the e-mail that i used and my account nickname. But I have on my bank account the payment and i would li...

malese95

Casual Listener

283 Views

1 replies

0 likes

Login
  • 283 Views
  • 1 replies
  • 0 likes

Won't let me log in

I just bought premium and when i try to log in it says password is wrong even tho I know exactlt what it is, I pressed reset password and put in a new password then it logged in on internet with that oassword and when I got to the spoitfy app and ent...

Newbie

I just bought premium and when i try to log in it says password is wrong even tho I know exactlt what it is, I pressed reset password and put in a new password then it logged in on internet with that...

user-removed

Not applicable

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Change 'leading' account in Family Premium?

I am the paying person for a Premium Family group, with 5 other people. I had two Spotify accounts already: one Premium and one for free. Per accident, I created the Family group with my free account. I just discovered that I pay for two accounts eac...

Newbie

I am the paying person for a Premium Family group, with 5 other people. I had two Spotify accounts already: one Premium and one for free. Per accident, I created the Family group with my free account...

Tom

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Won't let change country

My country is set as USA, atm i'm in Austria & of course it wont let me sign on unless i upgrade my account or change my country on my profile settings. Problem is It wont give me the option other than USA; I'm not using any VPN just a normal IP. So ...

Newbie

My country is set as USA, atm i'm in Austria & of course it wont let me sign on unless i upgrade my account or change my country on my profile settings.   Problem is It wont give me the op...

Jiana

Community Legend

2451 Views

1 replies

1 likes

  • 2451 Views
  • 1 replies
  • 1 likes

Unable to create new account

Hi,I've already upgraded from premium to family premium but I'm unable to create accounts for my kids. The Spotify signup page just hangs after hitting on subscribe. Tried on Mac, Windows, Android; Firefox, Chrome. With and without Adblock. On two di...

Casual Listener

Hi, I've already upgraded from premium to family premium but I'm unable to create accounts for my kids. The Spotify signup page just hangs after hitting on subscribe. Tried on Mac, Windows, Android;...

JustDAppie

Newbie

1253 Views

2 replies

0 likes

Account
  • 1253 Views
  • 2 replies
  • 0 likes

Premium alamıyorum

Bu hatayla karşılaşıyorum kartımda yeterli bakiye var lütfen yardım edin

Casual Listener

Bu hatayla karşılaşıyorum kartımda yeterli bakiye var lütfen yardım edin

248 Views

0 replies

0 likes

Account
Subscription
  • 248 Views
  • 0 replies
  • 0 likes

I don't receive any notification

For some time I don't reveive any notifications though every notification is turn on.

Regular

For some time I don't reveive any notifications though every notification is turn on.

193 Views

0 replies

0 likes

Premium
  • 193 Views
  • 0 replies
  • 0 likes

Solved!! .

.

Casual Listener

.

Jacob

Community Legend

446 Views

3 replies

0 likes

Premium
  • 446 Views
  • 3 replies
  • 0 likes

Account

Talk with tech need to talk again

Visitor

Talk with tech need to talk again

Maxim

Spotify Star

242 Views

1 replies

0 likes

Account
  • 242 Views
  • 1 replies
  • 0 likes