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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398168 Views
  • 947 replies
  • 107 likes
  • Account
  • 398168 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171341 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171341 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99062 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99062 Views
  • 68 replies
  • 10 likes

Unable to listen to a song that is otherwise available in my country

I am in Singapore. If I play music using a free account, it allows me to play the album: https://open.spotify.com/album/3DRvgymMVPG0TQ2DugHJRb?si=Hr1_JzmdQ_Ku-2yvwAnj3g. However, if I log in with my actual account, the songs are greyed out and it say...

  • Visitor
  • I am in Singapore. If I play music using a free account, it allows me to play the album: https://open.spotify.com/album/3DRvgymMVPG0TQ2DugHJRb?si=Hr1_JzmdQ_Ku-2yvwAnj3g. However, if I log in with my ...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Spotify Country Change Problem

I have Spotify Duo Premium. I am trying to change my Spotify Country from USA to India since I moved. According to the FAQs I can do this by changing my payment details to an Indian Card. However, when I try to do this, Spotify gives me an error sayi...

  • Newbie
  • I have Spotify Duo Premium. I am trying to change my Spotify Country from USA to India since I moved. According to the FAQs I can do this by changing my payment details to an Indian Card. However, wh...
  • Maxim
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

I don't see my song

I opened an account this weekend. I just went to find my song and I don't see it anywhere. It's not listed in my account either. Where is it? It was uploaded successfully.

  • Visitor
  • I opened an account this weekend. I just went to find my song and I don't see it anywhere. It's not listed in my account either. Where is it? It was uploaded successfully.
  • Maxim
  • Spotify Star
  • 47 Views
  • 1 replies
  • 0 likes
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving email/push notifications

It's been many years since I last used my account and I returned this week (Premium Plan again) because I really like the new layout, the features and the algorithm.On the notifications section, everything is marked (Push and Email) but I've yet to r...

  • Casual Listener
  • It's been many years since I last used my account and I returned this week (Premium Plan again) because I really like the new layout, the features and the algorithm. On the notifications section, ...
  • Novy
  • Moderator
  • 118 Views
  • 2 replies
  • 0 likes
  • Account
  • 118 Views
  • 2 replies
  • 0 likes

Can I somehow change region of the music Spotify is recommending me?

I live in Netherlands but I want to get recommendations from my home country. Changing region is only possible for 14 days or when Im visiting my home country.

  • Visitor
  • I live in Netherlands but I want to get recommendations from my home country. Changing region is only possible for 14 days or when Im visiting my home country.
  • Luan
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution My outlook account is not signing in

My outlook account has my playlist and everything along with followers but it is not letting me log in..Please helpurgent

  • Visitor
  • My outlook account has my playlist and everything along with followers but it is not letting me log in..Please help urgent
  • OscarDC
  • Moderator
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

How long can it take for escalations to reply

I was on chat with someone last night for an issue (ref:00DDpxIW.5005700001X22Nc:ref) and they said that escalaions would contact me and I have been checking my email but I have not herd anything. Does anyone have any idea how long it takes them to r...

  • Newbie
  • I was on chat with someone last night for an issue (ref:00DDpxIW.5005700001X22Nc:ref) and they said that escalaions would contact me and I have been checking my email but I have not herd anything. Do...
  • MiniGirlXo
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

Spotify Account Disabled " Engaged in unauthorized use " But i did nothing

Yesterday I received an email from Spotify saying : account is disabled due to engaged in unauthorized use in violation of the Terms,but i did nothing , i was not even using spotify when i received an email .this is the 2nd time it is happening , bef...

  • Newbie
  • Yesterday I received an email from Spotify saying : account is disabled due to engaged in unauthorized use in violation of the Terms,but i did nothing , i was not even using spotify when i received a...
  • MiniGirlXo
  • Casual Listener
  • 149 Views
  • 2 replies
  • 0 likes
  • 149 Views
  • 2 replies
  • 0 likes

Superuser Contribution Password reset link is not working

Plan Free Country Spain Device Xiaomi Redmi Operating System Android My Question or Issue I'm trying to change my password and the reset link is not working and keeps saying something went wrong. What can I do?

  • Visitor
  • Plan   Free   Country   Spain   Device   Xiaomi Redmi   Operating System   Android       My Question or Issue   I'm trying t...
  • Maxim
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes

I can't log in on new phone. I know my username but not my email address

My username is an alphanumeric string. So when I go to log in without password I have no idea which email address to check for the link it sends. In settings and privacy on my old phone it doesn't list the email address. From the top of the screen it...

  • Visitor
  • My username is an alphanumeric string. So when I go to log in without password I have no idea which email address to check for the link it sends. In settings and privacy on my old phone it doesn't li...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to Spotify...
  • MiniGirlXo
  • Casual Listener
  • 2778 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 2778 Views
  • 5 replies
  • 1 likes

Superuser Contribution Logout from TV using mobile or pc

PlanPremiumCountryIndia My Question or IssueI logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my pc (which subsequently did log me out of my mobile app). The page f...

  • Visitor
  • Plan Premium Country India   My Question or Issue I logged into the Spotify app of my friend's Samsung Smart TV and I forgot to log out. Now, I have used the "sign out everywhere" using my...
  • shaddpierre
  • Visitor
  • 7202 Views
  • 3 replies
  • 3 likes
  • Account
  • 7202 Views
  • 3 replies
  • 3 likes

"Spotify Legend" rank missing

Just noticed that my title on the Spotify Community has changed back to Roadie when it was at one point "Spotify Legend" from volunteering for the stars program. Maybe its petty, but can we fix this? I think its a fun title.Thanks for letting me know...

  • Roadie
  • Just noticed that my title on the Spotify Community has changed back to Roadie when it was at one point "Spotify Legend" from volunteering for the stars program. Maybe its petty, but can we fix this?...
  • Maxim
  • Spotify Star
  • 183 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 183 Views
  • 3 replies
  • 0 likes

Can't change country

I've moved from Australia to France. My Spotify account is still linked to Australia. I can't change it and I can't update my payment method to a card that isn't australian.

  • Visitor
  • I've moved from Australia to France. My Spotify account is still linked to Australia. I can't change it and I can't update my payment method to a card that isn't australian.
  • Maxim
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login with google problem

PlanPremiumCountryPolandDeviceWeb playerOperating SystemWindows 10, Linux Mint My Question or IssueI can't login using google account. My profile was created with google email address, spotify password is remembered by google account, but when i'm tr...

  • Regular
  • Plan Premium Country Poland Device Web player Operating System Windows 10, Linux Mint   My Question or Issue I can't login using google account. My profile was created with google emai...
  • MihailY
  • Moderator
  • 30235 Views
  • 11 replies
  • 1 likes
  • Account
    Login
  • 30235 Views
  • 11 replies
  • 1 likes

Cannot change Country or Region

I have moved from the UK to New Zealand and have a Premium Individual account. If I try to Edit Profile, the Change Country or Region option is greyed out. If I try to update my payment details to a New Zealand account, it cannot be done because it i...

  • Casual Listener
  • I have moved from the UK to New Zealand and have a Premium Individual account. If I try to Edit Profile, the Change Country or Region option is greyed out. If I try to update my payment details t...
  • osornios
  • Spotify Star
  • 232 Views
  • 3 replies
  • 0 likes
  • 232 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password Reset Due to Suspicious Activity - False Report

PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue Every few months or so I get signed out of all devices, then receive an email stating:   To protect your Spotify account, we've reset ...
  • Novy
  • Moderator
  • 287 Views
  • 3 replies
  • 0 likes
  • Account
  • 287 Views
  • 3 replies
  • 0 likes

Can't choose a different country, whenever I try there's a warning.

My current account country is Portugal, but eventually I moved to Ireland and I want to change my payment card to a different one and I am unable.

  • Visitor
  • My current account country is Portugal, but eventually I moved to Ireland and I want to change my payment card to a different one and I am unable.
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes