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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398929 Views
  • 950 replies
  • 107 likes
  • Account
  • 398929 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171723 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171723 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99144 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99144 Views
  • 68 replies
  • 10 likes

Cancelling account

Hi I want to know how to cancel my account can anybody help me?

  • Newbie
  • Hi I want to know how to cancel my account can anybody help me?
  • Hubo
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have personal account and verified artist profile but can't combine

I have emailed artists@spotify.com four times over past month but can't get a response. Maybe I'm doing something stupid as I'm still trying to wrap my head completely around Spotify. I have a paid personal account id gtodd876 I'm also in a group cal...

  • Casual Listener
  • I have emailed artists@spotify.com four times over past month but can't get a response. Maybe I'm doing something stupid as I'm still trying to wrap my head completely around Spotify.   I have...
  • shapeofthesun
  • Regular
  • 9147 Views
  • 9 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 9147 Views
  • 9 replies
  • 1 likes

Was a preminum member, want to be again but my Visa wont work

I´m trying to get back to premium. When I type in my visa card numbers and push button to go on, it answers with a massege like "it seams to be a problem. Please try again". I have "opened" my card at my bank, I have money on the card and I have been...

  • Casual Listener
  • I´m trying to get back to premium. When I type in my visa card numbers and push button to go on, it answers with a massege like "it seams to be a problem. Please try again".   I have "opened" ...
  • maddegiden
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Change country setting

Hi there, I'm sure plenty of us had this problem already, however, the support website https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/ for my problem does not help. So I was thinking maybe one of you knows what to do. Anyw...

  • Newbie
  • Hi there,   I'm sure plenty of us had this problem already, however, the support website https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/ for my problem does no...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Cant get Spotify to connect with sonos

While trying to play spotify through our SONOS system, a message comes up with ""Attempt to connect to spotify timed out. Please Try again. if the problem persisits please contact Spotify"SONOS playlists are not available either, all that is working ...

  • Casual Listener
  • While trying to play spotify through our SONOS system, a message comes up with ""Attempt to connect to spotify timed out. Please Try again. if the problem persisits please contact Spotify" SONOS pla...
  • dwl123
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Solved!! Error "Este formulario ha caducado. Por favor, vuelve a cargar la página e inténtalo de nuevo"

Posiblemente, he usado mi cuenta en algun sitio y olvide de desconectar y el otro dia que intentaba escuchar, me salia el mensaje que alguien lo estaba usando.Despues de desconectar de todos los sitios y cambiar la contraseña, al entrar en Spotify po...

  • Regular
  • Posiblemente, he usado mi cuenta en algun sitio y olvide de desconectar y el otro dia que intentaba escuchar, me salia el mensaje que alguien lo estaba usando. Despues de desconectar de todos los si...
  • crobles
  • Newbie
  • 3487 Views
  • 5 replies
  • 0 likes
  • 3487 Views
  • 5 replies
  • 0 likes

Troubles logging in

Hi I log in my account it's goes black screen then it's close I unstalled it and reastart my phone still doesn't work need help please

  • Newbie
  • Hi I log in my account it's goes black screen then it's close I unstalled it and reastart my phone still doesn't work need help please
  • Daniel2160
  • Newbie
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Premium Upgrade link goes to blank page and I cant upgrade

Hi, I used to have premium spotify as part of my mobile phone company package and it was at no charge to me and ahve been enjoying premium for about 2 years. I recently changed mobile companies and premium stopped and I am now on basic (which I hate!...

  • Newbie
  • Hi, I used to have premium spotify as part of my mobile phone company package and it was at no charge to me and ahve been enjoying premium for about 2 years.  I recently changed mobile...
  • Sebasty
  • Spotify Star
  • 1773 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1773 Views
  • 12 replies
  • 0 likes

Missing Local Files

Hi, I am having a few problems with the dissapperance od my loval files from my Spotify playlist. I have tried reverting Spotify back to and older version - but this does not work either. Is there any way to get these songs back onto my playlists? Ca...

  • Newbie
  • Hi,   I am having a few problems with the dissapperance od my loval files from my Spotify playlist. I have tried reverting Spotify back to and older version - but this does not work either. Is...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 0 replies
  • 0 likes

Someone has hacked into my premium account

Hello!Just as the title implies, I've been hacked, locked out from my premium account since 7pm, I've tried contacting costumer service to no vail, I'm worried about my credit card and other personal information, they changed my email to eltioleo.7w7...

  • Casual Listener
  • Hello! Just as the title implies, I've been hacked, locked out from my premium account since 7pm, I've tried contacting costumer service to no vail, I'm worried about my credit card and other person...
  • Jacob
  • Community Legend
  • 217 Views
  • 3 replies
  • 0 likes
  • 217 Views
  • 3 replies
  • 0 likes

Logged in from unknow device

Sometimes i change tracks etc. whenever i start spotify it says im listning on "jonathans macbook". my name aint jonathan, nor do i know anyone by that name and i dont have a mac either for that matter.i have reset my password and logged out from all...

  • Newbie
  • Sometimes i change tracks etc. whenever i start spotify it says im listning on "jonathans macbook". my name aint jonathan, nor do i know anyone by that name and i dont have a mac either for that matt...
  • iamandyhill
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Disconnected from Facebook and forgot my Spotify Password

On my laptop, iphone and ipad I am using facebook account to log on to spotify. On my audio I can listen to spotify, however need my spotify password and this I forgot. If I click the forgot password feature I get as answer that I have to log on via ...

  • Regular
  • On my laptop, iphone and ipad I am using facebook account to log on to spotify.  On my audio I can listen to spotify, however need my spotify password and this I forgot.  If I click the...
  • 4808620554
  • Casual Listener
  • 636 Views
  • 11 replies
  • 0 likes
  • 636 Views
  • 11 replies
  • 0 likes

Technical Support Needed (Rare Case)

Hello,I have a few accounts I have created with Spotify which all at one point were premium accounts. For months now I have been paying for an account that I'm almost certain is my younger sisters that I have offered to pay for several months back. M...

  • Newbie
  • Hello, I have a few accounts I have created with Spotify which all at one point were premium accounts. For months now I have been paying for an account that I'm almost certain is my younger sister...
  • Jacob
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Other
  • 165 Views
  • 1 replies
  • 0 likes

Someone changed my email address ...but im linked via Facebook??

Just now received an email that my email address that my account is linked with has been changed to an address which is not mine.My account is setup via Facebook, which does not allow me to change my email address. Its a premium account and this worr...

  • Visitor
  • Just now received an email that my email address that my account is linked with has been changed to an address which is not mine. My account is setup via Facebook, which does not allow me to change ...
  • Jacob
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Can not change my username by connect it to Facebook

Hi, I got my premium account from Spark Data plan but I wanna change my username by link it to my facebook account. I tried thounsand times, now the facebook shows Spotify, but it is still the old name and does not connected to facebook account succe...

  • Casual Listener
  • Hi,   I got my premium account from Spark Data plan but I wanna change my username by link it to my facebook account. I tried thounsand times, now the facebook shows Spotify, but it is still t...
  • Jane-Jinyue
  • Casual Listener
  • 392 Views
  • 3 replies
  • 1 likes
  • Account
  • 392 Views
  • 3 replies
  • 1 likes

I need help now

I need help nowI need to figure out how to change which card is being billed monthly for this

  • Newbie
  • I need help nowI need to figure out how to change which card is being billed monthly for this
  • Ld100654
  • Newbie
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Como deixar de usar o Facebook para logar no spotify

Eu tenho uma conta Premium que funciona normalmente, só que eu particularmente não gosto de usar o Facebook para entrar em redes sociais e até e mesmo o Spotify eu sinto meio desconfortável utilizando dessa maneira , gostaria de saber se há alguma fo...

  • Visitor
  • Eu tenho uma conta Premium que funciona normalmente, só que eu particularmente não gosto de usar o Facebook para entrar em redes sociais e até e mesmo o Spotify eu sinto meio desconfortável utilizand...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Account lockout / hijack

Hello, I have been using the same Spotify account for over 10 years. It appears that I have been locked out of my account. I have requested a password reset for my username but I didn't receive the email. I have requested a password reset against my ...

  • Newbie
  • Hello,   I have been using the same Spotify account for over 10 years.  It appears that I have been locked out of my account.  I have requested a password reset for my username but I...
  • morgannamonett
  • Music Fan
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Not enough memory? What?

I just created an account on spotify and got 7 days of premium, but the app says that my cellphone doesn't have enough memory to download the songs even with 6gb of memory free in my external sd. What should I do?

  • Newbie
  • I just created an account on spotify and got 7 days of premium, but the app says that my cellphone doesn't have enough memory to download the songs even with 6gb of memory free in my external sd. Wha...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Superuser Contribution Switching my Spotify off Facebook

How do I unlink my Facebook from my Spotify and make it to where I can just use a user name and login? I deactivated my fb and it keeps signing me in.

  • Newbie
  • How do I unlink my Facebook from my Spotify and make it to where I can just use a user name and login? I deactivated my fb and it keeps signing me in.
  • MonicaM_Bogota
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes