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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9239 Views
  • 2 replies
  • 9 likes
  • Security
  • 9239 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483572 Views
  • 979 replies
  • 111 likes
  • Account
  • 483572 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211341 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211341 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121117 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121117 Views
  • 72 replies
  • 12 likes

Solved!! Login at abroad, problem to change country setting

HiI am from Malaysia, and currently staying at Korea.I wanna keep use Spotify in Korea, so tried to change my country setting,but I can not change it. There is no other country option which I can select.So I still can not use spotify in Korea.Already...

  • Newbie
  • Hi I am from Malaysia, and currently staying at Korea. I wanna keep use Spotify in Korea, so tried to change my country setting, but I can not change it. There is no other country option which I c...
  • Maxim
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Sorry, this is not a valid mobile number. Enter valid mobile number

I receive "sorry this is not a valid mobile number" when I try to upgrade to premium. But the number is correct. How do I fix this so I can upgrade?

  • Newbie
  • I receive "sorry this is not a valid mobile number" when I try to upgrade to premium. But the number is correct. How do I fix this so I can upgrade?
  • 1443 Views
  • 0 replies
  • 0 likes
  • 1443 Views
  • 0 replies
  • 0 likes

Old e-mail on spotify acct. Need new e-mail

Set up spotify yesterday not realizing it was on my old e-mail I don't use. I don't remember that e-mails password. What do I do?

  • Newbie
  • Set up spotify yesterday not realizing it was on my old e-mail I don't use. I don't remember that e-mails password. What do I do?
  • Jacob
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Setup device password / Imposta password del dispositivo

Hi,I try to setup device password, sendemail, and I get the following: Spiacenti, ma il tuo indirizzo e-mail non era disponibile. Disconnettiti, riaccedi e riprova. Se il problema persiste, contatta l'assistenza. The email is not avaible? What. I wan...

  • Regular
  • Hi, I try to setup device password, sendemail, and I get the following:   Spiacenti, ma il tuo indirizzo e-mail non era disponibile. Disconnettiti, riaccedi e riprova. Se il problema persiste...
  • stefanoklett
  • Regular
  • 1096 Views
  • 4 replies
  • 0 likes
  • Login
  • 1096 Views
  • 4 replies
  • 0 likes

Conta premium em outro país

Sou premium no Brasil, ainda me restam 4 meses de assinatura e estou me mudando para os Estados Unidos. Minha conta permanecerá ativa lá?

  • Casual Listener
  • Sou premium no Brasil, ainda me restam 4 meses de assinatura e estou me mudando para os Estados Unidos. Minha conta permanecerá ativa lá?
  • OptimuzKrice
  • Roadie
  • 943 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 943 Views
  • 1 replies
  • 0 likes

Can't login to web player

I just downloaded the web player, and I'm trying to login. I'm clicking 'login with facebook" because that's how I login to Spotify on my phone, and to the regular website. However when I do this on the web player, it opens a browser (Opera, which is...

  • Newbie
  • I just downloaded the web player, and I'm trying to login.  I'm clicking 'login with facebook" because that's how I login to Spotify on my phone, and to the regular website.  However when I...
  • 256 Views
  • 0 replies
  • 0 likes
  • Login
  • 256 Views
  • 0 replies
  • 0 likes

Mudei o catão e me cobraram uma taxa

Fiz um cartao de um outro banco, e irei cancelar o outro. Então fui mudar nas configurações de pagamento, assim que eu confirmei, apareceu que foi descontado o valor de 10 reais no novo cartão, sendo que o vencimento e so dia 18 de cada mês. Porque f...

  • Newbie
  • Fiz um cartao de um outro banco, e irei cancelar o outro. Então fui mudar nas configurações de pagamento, assim que eu confirmei, apareceu que foi descontado o valor de 10 reais no novo cartão, sendo...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Solved!! Friend feed not showing up

I have Friend Feed activated on settings and "Right Sidebar" on view is activated as well. Already reinstalled, but nothing seems to solve this It's been like this since forever.

  • Casual Listener
  • I have Friend Feed activated on settings and "Right Sidebar" on view is activated as well. Already reinstalled, but nothing seems to solve this 😞 It's been like this since forever.
  • Jiana
  • Community Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Free Only Letting Me Skip Once

DescriptionAfter having six skips I close the app (double tapping and swiping up) however when I open the app again it still has the song I played last and only lets me have one skip even if I change playlists. I have deleted and redownloaded the app...

  • Newbie
  • Description After having six skips I close the app (double tapping and swiping up) however when I open the app again it still has the song I played last and only lets me have one skip even if I chan...
  • user-removed
  • Not applicable
  • 16553 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 16553 Views
  • 4 replies
  • 0 likes

Lost premium account

I got a new phone. Got Spotify and I have an old account and not my new premium one that I'm still paying for. How can I find it?I can appear to log in with two different passwords which is confusing

  • Visitor
  • I got a new phone. Got Spotify and I have an old account and not my new premium one that I'm still paying for. How can I find it? I can appear to log in with two different passwords which is confusi...
  • osornios
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution olvidé mi dirección

quiero agregar a mi hija al plan familiar y no me acuerdo como anoté mi dirección

  • Newbie
  • quiero agregar a mi hija al plan familiar y no me acuerdo como anoté mi dirección
  • Aimee_T
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para Agregar Miembros en Plan Familiar

Mis dos hijas se quieren registrar como estaban antes y no las deja regiostrando exactamente la misma dirección.! Ya probamos de diferentes formas. Solo dejo agregar a mi esposa y en todos los casos hemos puesto la misma dirección...!!!Gracias de ant...

  • Newbie
  • Mis dos hijas se quieren registrar como estaban antes y no las deja regiostrando exactamente la misma dirección.! Ya probamos de diferentes formas. Solo dejo agregar a mi esposa y en todos los casos ...
  • Aimee_T
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Was Disabled, Trying To Reactivate

Hey, I hope your Friday is going well! It looks like my Spotify account was disabled on May 31st. I am looking to reactivate it and make payment for premium. However, it is not letting me log in through Facebook or reset my password with my e-mail. L...

  • Casual Listener
  • Hey, I hope your Friday is going well! It looks like my Spotify account was disabled on May 31st. I am looking to reactivate it and make payment for premium. However, it is not letting me log in thro...
  • Aimee_T
  • Roadie
  • 1627 Views
  • 1 replies
  • 0 likes
  • Account
  • 1627 Views
  • 1 replies
  • 0 likes

Can't choose what to play

I choose a song, either new or of my playlist and it doesn't let me play it. It only allows me shuffle play. I tried using my account in different devices and the same problem everywhere. Please help.

  • Newbie
  • I choose a song, either new or of my playlist and it doesn't let me play it. It only allows me shuffle play. I tried using my account in different devices and the same problem everywhere. Please help.
  • OptimuzKrice
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Moved from NL to Singapore

Two years ago we moved from The Netherlands to Singapore. We started our Spotify subscription in NL. We all used this account in Singapore. Three weeks ago we upgraded this account to a family account. I signed up with a new account, but this account...

  • Casual Listener
  • Two years ago we moved from The Netherlands to Singapore. We started our Spotify subscription in NL. We all used this account in Singapore. Three weeks ago we upgraded this account to a family accoun...
  • OptimuzKrice
  • Roadie
  • 394 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 394 Views
  • 1 replies
  • 0 likes

Wrong email when created an acc

Hi. I have only just created a new account and I entered the wrong email address are you please able to help me change it and also the name of my Account name .

  • Newbie
  • Hi. I have only just created a new account and I entered the wrong email address 😑 are you please able to help me change it and also the name of my Account name .
  • OptimuzKrice
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
  • 385 Views
  • 1 replies
  • 0 likes

Logged in else where

Hi, I have read all the other posts on music pausing due to account being used elsewhere, I have changed my facebook password, logged out of all devices deleted all offline devices and am still have this issue. Has anyone figured out if this is a cli...

  • Newbie
  • Hi,    I have read all the other posts on music pausing due to account being used elsewhere, I have changed my facebook password, logged out of all devices deleted all offline devices and...
  • OptimuzKrice
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium a familiar sin avisar

Hola alguien me podria decir porque mi cuenta se a puesto en familiar sin yo demandarlo? ademas me salio un correo electronico que no conozco de nada... me han cobrado dos meses, hay manera de recuperar el dinero??

  • Newbie
  • Hola alguien me podria decir porque mi cuenta se a puesto en familiar sin yo demandarlo? ademas me salio un correo electronico que no conozco de nada... me han cobrado dos meses, hay manera de recupe...
  • 036degrees
  • Newbie
  • 285 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 285 Views
  • 2 replies
  • 0 likes

Cancelaram meu plano premium

Gostaria de saber porque cancelaram meu plano???

  • Newbie
  • Gostaria de saber porque cancelaram meu plano???
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problema con cuenta familiar

Buenas tardes,Desde hace más o menos un año mi familia y yo tenemos plan familiar en Spotify. Sin embargo, este mes me aparecio que mi ceunta es FREE. No he realizado ningún cambio ni me ha llegado ningún email. A mi hermana si que le llegó un mensaj...

  • Newbie
  • Buenas tardes, Desde hace más o menos un año mi familia y yo tenemos plan familiar en Spotify. Sin embargo, este mes me aparecio que mi ceunta es FREE. No he realizado ningún cambio ni me ha llegado...
  • Aimee_T
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes