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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396663 Views
  • 944 replies
  • 107 likes
  • Account
  • 396663 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170609 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170609 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98864 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98864 Views
  • 68 replies
  • 10 likes

Connect to My Facebook

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connecting my new account to my Facebook. Help please

  • Newbie
  • When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connectin...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Other
  • 154 Views
  • 1 replies
  • 0 likes

Log in abroad

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abroad

  • Newbie
  • Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abr...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Change genre preferences

So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really want to this continuing happening because that is no...

  • Casual Listener
  • So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really w...
  • MattSuda
  • Spotify Star
  • 39655 Views
  • 6 replies
  • 0 likes
  • 39655 Views
  • 6 replies
  • 0 likes

Error logging in

Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , I tried several times even deleting Spotify from Fa...

  • Newbie
  • Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , ...
  • 277 Views
  • 0 replies
  • 0 likes
  • iOS
  • 277 Views
  • 0 replies
  • 0 likes

Se eliminaron mis playlists

Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña.Al acceder a mi cuenta nuevamente mis playlists han desaparecido.Como vuelvo a obtenerlas?

  • Newbie
  • Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña. Al acceder a mi cuenta nuevamente mis playlists han desaparecido. Como vuelvo a obtenerlas?
  • Bittencourt
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Forgot everything about my account

I forgot both e mail and user name of my premium account. Can i get it with my credit card number?

  • Newbie
  • I forgot both e mail and user name of my premium account. Can i get it with my credit card number?
  • Bittencourt
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 273 Views
  • 1 replies
  • 0 likes

Renew Premium subscription

When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed. I went into manage subscription and changed payment to come from my Bank account (rather than via T-mobile). Received receipt for pa...

  • Newbie
  • When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed.  I went into manage subscription and changed payment to come from my Bank ac...
  • user-removed
  • Not applicable
  • 38508 Views
  • 3 replies
  • 0 likes
  • Account
  • 38508 Views
  • 3 replies
  • 0 likes

Spotify cancelled my Premium because they couldn't "collect money"

I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay my billings with Klarna and the last one was exact...

  • Newbie
  • I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay...
  • rochellemenn
  • Newbie
  • 435 Views
  • 2 replies
  • 0 likes
  • Premium
  • 435 Views
  • 2 replies
  • 0 likes

Solved!! Can't join Family Plan

Hi, guys!I've had some trouble while trying to log in my account to a Family Plan.Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. She has already resent me that family plan invitation, and w...

  • Newbie
  • Hi, guys! I've had some trouble while trying to log in my account to a Family Plan. Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. ...
  • rrdanna
  • Casual Listener
  • 1367 Views
  • 3 replies
  • 1 likes
  • 1367 Views
  • 3 replies
  • 1 likes

being charged

I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using.

  • Casual Listener
  • I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using. &nb...
  • manuelatinoco
  • Casual Listener
  • 294 Views
  • 4 replies
  • 0 likes
  • Account
  • 294 Views
  • 4 replies
  • 0 likes

Spotify Student Verifizierung funktioniert nicht

Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es ohne ende und es passiert stundenlang nichts. Ich ka...

  • Newbie
  • Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es o...
  • MoD2
  • Newbie
  • 18341 Views
  • 5 replies
  • 1 likes
  • 18341 Views
  • 5 replies
  • 1 likes

Can't change my country

I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!! I have updated my payment options with the card in my new country and it ga...

  • Newbie
  • I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!!    I have up...
  • Tom
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! i want to create a Spotify account and connect it to a Facebook page i manage.

Hello i want to create a Spotify account and connect it to a Facebook page i manage. The page has no Page Owner, or at least not an active one...it was set up a while ago... Can i take ownership via Facebook Business and then set up a Spotify account...

  • Casual Listener
  • Hello   i want to create a Spotify account and connect it to a Facebook page i manage.   The page has no Page Owner, or at least not an active one...it was set up a while ago...  ...
  • Maxim
  • Spotify Star
  • 604 Views
  • 3 replies
  • 0 likes
  • Account
  • 604 Views
  • 3 replies
  • 0 likes

Sorry there has been a temporary error, facebook login failure

Hi,So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the corresponding spotify account. Now when I go to my cu...

  • Newbie
  • Hi, So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the ...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Student Discount Expired - No Email Sent & Charged Full Premium

My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I neve...

  • Casual Listener
  • My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert y...
  • MattSuda
  • Spotify Star
  • 981 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 981 Views
  • 1 replies
  • 0 likes

Solved!! No puedo reproducir canciones

Hola,Por favor necesito que me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces.Espero su respuesta, Gracias

  • Casual Listener
  • Hola, Por favor necesito que  me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces. Espero s...
  • MattSuda
  • Spotify Star
  • 2094 Views
  • 7 replies
  • 0 likes
  • 2094 Views
  • 7 replies
  • 0 likes

Spotify Family - no way to use multiple streams with single account?

Good Morning, We are long time Spotify Premium users - my wife and I (+ very young kids) all use a single premium account. Both my wife and I are suddenly more often cutting each other off. We don't have a need for seperate music (or accounts) and in...

  • Casual Listener
  • Good Morning,    We are long time Spotify Premium users - my wife and I (+ very young kids) all use a single premium account.  Both my wife and I are suddenly more often cutting each...
  • pglaeser
  • Casual Listener
  • 4758 Views
  • 2 replies
  • 3 likes
  • 4758 Views
  • 2 replies
  • 3 likes

Is my premium old?

So I've had Spotify premium for a while. It's $10 a month. I remember them saying I could share it with 3 accounts total. I've been trying to get my husband to be able to use it but to no avail. I just heard about premium family! Is this the new "pre...

  • Regular
  • So I've had Spotify premium for a while. It's $10 a month. I remember them saying I could share it with 3 accounts total. I've been trying to get my husband to be able to use it but to no avail. I ju...
  • Nadia28
  • Regular
  • 321 Views
  • 7 replies
  • 0 likes
  • 321 Views
  • 7 replies
  • 0 likes

Third-party services doesn't work on my account

I usually sort the track order in my playlists using the third party service Sort Your Music. It have always worked until recently. My playlists doesn't show up anymore, instead I get the message "Sorry, I couldn't find your playlists". I also tried ...

  • Visitor
  • I usually sort the track order in my playlists using the third party service Sort Your Music. It have always worked until recently. My playlists doesn't show up anymore, instead I get the messag...
  • MattSuda
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

Changed Playlist - list of songs

Is there any possibility to see which songs have been taken off a certain playlist and which songs were put in?I'm following a playlist and now it has been changed. One particular song has been taken off the list and I don't remember the name. Now I'...

  • Newbie
  • Is there any possibility to see which songs have been taken off a certain playlist and which songs were put in? I'm following a playlist and now it has been changed. One particular song has been tak...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes