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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171699 Views
  • 695 replies
  • 57 likes
  • Account
  • 171699 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090414 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090414 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51937 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51937 Views
  • 58 replies
  • 8 likes

Say a Instagram ad that Spotify offered 6 Months Premium for 2 Euro.

Hi! I saw that offer on instagram earlier today and I really wanted it but were in school at the time. But now I can't find it on the web If you got it while it were live, can you please contact me! Maybe you can send the URL to the page. Thanks in a...

  • Newbie
  • Hi!   I saw that offer on instagram earlier today and I really wanted it but were in school at the time. But now I can't find it on the web 😞     If you got it while it were live...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Spotify Thinks My first language is Spanish

Hi, All my ads are in Spanish, wish I knew how to adjust this in my profile to make my first language English. Thanks!

  • Newbie
  • Hi, All my ads are in Spanish, wish I knew how to adjust this in my profile to make my first language English.    Thanks!
  • Maxim
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Spotify + Facebook + Account

When I started my Spotify Account I used Facebook to Login. I wanted to cancel my subscription to Spotify, in the Subscrition TAB it tells me I have a FREE account, however in my receipts I am constantly charged. Spotify HELP advised me to search for...

  • Visitor
  • When I started my Spotify Account I used Facebook to Login.   I wanted to cancel my subscription to Spotify, in the Subscrition TAB it tells me I have a FREE account, however in my receipts I ...
  • user-removed
  • Not applicable
  • 121 Views
  • 2 replies
  • 0 likes
  • 121 Views
  • 2 replies
  • 0 likes

Solved!! Unable to pay for Family plan using PayPal

Hi all, right after I press 'Agree & Pay' button, PayPal simply redirects me to https://www.spotify.com/us/purchase/panel/?country=US#__familyplan-billing-paypal with no message there at all. I've tried it several times and this behavior does not cha...

  • Regular
  • Hi all,   right after I press 'Agree & Pay' button, PayPal simply redirects me to https://www.spotify.com/us/purchase/panel/?country=US#__familyplan-billing-paypal with no messag...
  • Jet2
  • Regular
  • 316 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Differences between Spotify USA and Spotify Australia

I'm considering converting my USA account to an Australian account, primarily because my access to a USA method of payment is becoming difficult. Anybody know what the musical difference between the two countries is like? ie. What music am I going to...

  • Casual Listener
  • I'm considering converting my USA account to an Australian account, primarily because my access to a USA method of payment is becoming difficult.  Anybody know what the musical difference betwee...
  • shiney96
  • Newbie
  • 1479 Views
  • 1 replies
  • 4 likes
  • 1479 Views
  • 1 replies
  • 4 likes

Spotify premium was charged to my credit card while the app was deleted .now i cant access premium

I got the app back when I saw I had been charged but my premium subscription isn't showing up. Paying for a service I'm not using is frustrating. Can you help please?

  • Newbie
  • I got the app back when I saw I had been charged but my premium subscription isn't showing up. Paying for a service I'm not using is frustrating. Can you help please?
  • Masta_22
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

log in with username

Im looking to use a username/pw login as opposed to facebook but i signed up my premium under facebook. tricky thing is that im on family premium and through my research it seems the only way to have a username/pw login if i create a brand new accoun...

  • Newbie
  • Im looking to use a username/pw login as opposed to facebook but i signed up my premium under facebook. tricky thing is that im on family premium and through my research it seems the only way to have...
  • Masta_22
  • Roadie
  • 111 Views
  • 1 replies
  • 0 likes
  • Login
  • 111 Views
  • 1 replies
  • 0 likes

Can't log in to spotify windows

I have logged in to my spotify android with my facebook account, when i try to logging in to my windows spotify, it just opened a login page on my browser, and closed automaticly and nothing happen with my spotify. How to fix it?

  • Newbie
  • I have logged in to my spotify android with my facebook account, when i try to logging in to my windows spotify, it just opened a login page on my browser, and closed automaticly and nothing happen w...
  • Masta_22
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • Login
  • 109 Views
  • 1 replies
  • 0 likes

More than one device

I've just got a new phone and I have premium. Can I just log in or can I have more than 2 devices set up

  • Newbie
  • I've just got a new phone and I have premium. Can I just log in or can I have more than 2 devices set up
  • Masta_22
  • Roadie
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
  • 80 Views
  • 1 replies
  • 0 likes

Having trouble swapping my spotify premium to one paid for by SPARK NZ

I had a premium account but changed my phone plan to spark nz recently, ( Spark pay for Spotify premium on certain phone plans).I have been trying change my account so that Spark pick up my spotify premium charges.So far I have cancelled my premium a...

  • Newbie
  • I had a premium account but changed my phone plan to spark nz recently, ( Spark pay for Spotify premium on certain phone plans). I have been trying change my account so that Spark pick up my spotify...
  • Masta_22
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Changing from Individual to Family Subscription

I'm currently on a personal subscription and will like to now move to a family subscription. I was just charged for a renewal for my personal subscription today. If i moved now to a family subscription, will my personal subscription charge be reverse...

  • Newbie
  • I'm currently on a personal subscription and will like to now move to a family subscription. I was just charged for a renewal for my personal subscription today.   If i moved now to a family s...
  • Masta_22
  • Roadie
  • 87 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 87 Views
  • 1 replies
  • 0 likes

Solved!! I have paied the subscription but appears as a free account

Hello I have paied my subscription with the 3x1 offer under my acount @gmail.com and it shows as a free account. I have the paypal receipt. please help

  • Casual Listener
  • Hello I have paied my subscription with the 3x1 offer under my acount <removed>@gmail.com and it shows as a free account. I have the paypal receipt. please help
  • Kbb5
  • Newbie
  • 247 Views
  • 4 replies
  • 0 likes
  • Account
  • 247 Views
  • 4 replies
  • 0 likes

Can't cancel my subscription

When I try to cancel my subscription it says "Oh No! Something has gone wrong! But don't be sad. You can try again later" Well I've been trying again for the last few days and it's not working. How the heck do you guys not have a support team and ins...

  • Newbie
  • When I try to cancel my subscription it says "Oh No! Something has gone wrong! But don't be sad. You can try again later"   Well I've been trying again for the last few days and it's not worki...
  • M19mejia
  • Newbie
  • 112 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! I suddenly can't see my messages or share playlists with specific followers

Earlier today Spotify was working fine. But I just went to share a playlist, and it only gives me the option to "Post to Followers" rather than share with a specific person. The icon for my messages is also gone. I have uninstalled Spotify, and re-do...

  • Casual Listener
  • Earlier today Spotify was working fine. But I just went to share a playlist, and it only gives me the option to "Post to Followers" rather than share with a specific person. The icon for my messages ...
  • TobiasYoung
  • Composer
  • 227 Views
  • 5 replies
  • 0 likes
  • 227 Views
  • 5 replies
  • 0 likes

How do i solve this problem?

My account is premium but in the app it appears as "free". How do I solve this?

  • Newbie
  • My account is premium but in the app it appears as "free". How do I solve this?
  • TobiasYoung
  • Composer
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Account Hacked

Hello, My account was hacked earlier this afternoon. I managed to login with facebook to make this post, but the hacked account was associated with a different email/username. Any help would be appreciated.

  • Newbie
  • Hello,   My account was hacked earlier this afternoon. I managed to login with facebook to make this post, but the hacked account was associated with a different email/username. Any help would...
  • TobiasYoung
  • Composer
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

How to login if I deleted my FB account

Hi there,I deleted my Facebook account and can't login anymore! My account was premium, how to rectify this?

  • Newbie
  • Hi there, I deleted my Facebook account and can't login anymore! My account was premium, how to rectify this?
  • TobiasYoung
  • Composer
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

Stole my money

I cancelled my subscription but applied for the 30 day free trial for family package and was charged this morning. I have now tried to cancel again 2 times and it won't let me cancel. I would like a full refund for this month and complete cancellatio...

  • Newbie
  • I cancelled my subscription but applied for the 30 day free trial for family package and was charged this morning. I have now tried to cancel again 2 times and it won't let me cancel. I would like a ...
  • TobiasYoung
  • Composer
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Charged even though I canceled

I knew the 1st of march was the day my premium would be up from the 3 months for 99 cents. I went and cancelled my premium but I still got charged the 10 dollars. How do I get a refund.

  • Newbie
  • I knew the 1st of march was the day my premium would be up from the 3 months for 99 cents. I went and cancelled my premium but I still got charged the 10 dollars. How do I get a refund.
  • LordRollin
  • Community Legend
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Solved!! Cannot cancel my subscription

I cannot cancel my subscription. When I go to My Account, Subscription there are not options to cancel.Help

  • Regular
  • I cannot cancel my subscription. When I go to My Account, Subscription there are not options to cancel.Help  
  • lakewoodGreat
  • Regular
  • 299 Views
  • 10 replies
  • 0 likes
  • 299 Views
  • 10 replies
  • 0 likes

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