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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am trying to change my country on my account so that i can change my card details but my account wont let me change the county and when i try to change the card its keeps saying add expiry date which o have done. I need help as my account will be c...
Hello, I just bought a giftcard for spotify, but when I want to enter the pincode I get the respons that the premiumcode is not correct. I checked it a thousand times, but the numbers I put in are correct.Also the giftcard has been bought in the same...
I was trying to get signed up from the premium but when I was putting my card info it kept telling to enter the expiration month. I did and did it they way they wanted but kept telling me the same thing, please help
My problem is this: I have linked my facebook account and an account I made before I got facebook with the same email address. Occassionally, when I can't log into the facebook account with this email it redirects me to the old account. I want to clo...
Hello guys,I dont know what to do about it! I had a test month for a premium acc. from january to february, then I paid 3 gift cards - each 10€.From february to march (yesterday) I had a premium account that was paid by my first giftcard.Now I am sud...
I have only ever logged into my account through facebook. Now i'm getting a message everytime i try login that says: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your Spotify ...
Hola pago premiun y la musica se reproduce de forma aleatoria, por qué. Qué tengo que hacer? Gracias
Tenía cuenta premium con un correo y me cambié a familiar premium pero al parecer está registrado con otro correo y me aplicaron los 2 cobros que puedo hacer para que me reembolsen el de la cuenta premium que no uso
I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com
Hi! I'm using my hubby's old phone. We maintain different spotify premium accounts however I can't log into my account. I have deleted and reinstalled the spotify app several times but everytime I sign-in, it always says wrong username/email but when...
I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account isn't recognizable, but then when I try creating a...
I can currently only log into my Spotify account through Facebook. I don't want to log in through fb anymore, but the problem is I can't remember my Spotify password, and I can't have them send it to my email address because I forgot the email addres...
Hi all, I have a second £4.99/month account that I can't log in to via Facebook. When I open Spotify on my desktop and try, my browser opens briefly, then closes and Spotify shows error code 3: username/password incorrect. When I try logging in via F...
Hi,I purchased a year's subscription of Premium for Family but I don't have the option to add my family.When I select "Premium for Family" in my account it just takes me to the subscription page.I have paid for it and received my receipt and my accou...
Can anyone help please cannot login to my premium account. it comes up with an old free account and doesnt allow me to access the premium account. I contacted premium support 3 times and they have not responded at all. Is there a contact number I can...
Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you.
I haven't been able to sign into my account from Facebook for the past 2 days. This is the first time this has happened and it brings me to this image and then my phone freezes or the app closes. Anybody else have this issue or can help?
I forgot the password to my account, and I tried resetting it, it says that it sent the reset email to me but I haven't got it.
My account was recently disabled as a result of failed payment.In the email I got from Spotify, it stated thus - "Your payment provider recently recalled an unauthorised payment for Spotify Premium. We’ve now returned the funds, and disabled your Spo...
Just earlier this week my facebook was hacked (my passwords are changed, and someone is using my photos as their own) and all of the three-party platforms who were associated with it has now received a password changed. Seeing that my Spotify account...