Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653692 Views

13 replies

4 likes

Account
  • 653692 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734101 Views

18 replies

29 likes

  • 734101 Views
  • 18 replies
  • 29 likes

Superuser Contribution Pro rata reimbursement?

The free subscrition to Spotify Premium offered by my telephone company came to an end on March 8th but I cancelled my Premium subscription on March 10th. Consequently, I was billed for the following month, which I don't mind, except for the fact tha...

Newbie

The free subscrition to Spotify Premium offered by my telephone company came to an end on March 8th but I cancelled my Premium subscription on March 10th. Consequently, I was billed for the following...

Lis-

Spotify Legend

419 Views

1 replies

0 likes

Subscription
  • 419 Views
  • 1 replies
  • 0 likes

Assinatura premium

Fiz a assinatura premium pelo aplicativo no celular, mas quando tento acessar pelo PC, não consigo pois o site me informa que tenho uma conta vinculada ao facebook. Quando eu acesso essa conta, não aparece minha assinatura premium e não há nenhuma da...

Newbie

Fiz a assinatura premium pelo aplicativo no celular, mas quando tento acessar pelo PC, não consigo pois o site me informa que tenho uma conta vinculada ao facebook. Quando eu acesso essa conta, não a...

Bittencourt

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add your email adress to your facebook spotify account

Heey,I can't add an email adress to mij account because i logged in by facebook. I get a notification "you can change this on your facebook page" but it doesn't work.What to do?

Newbie

Heey, I can't add an email adress to mij account because i logged in by facebook. I get a notification "you can change this on your facebook page" but it doesn't work. What to do?

Lis-

Spotify Legend

9553 Views

1 replies

4 likes

  • 9553 Views
  • 1 replies
  • 4 likes

Superuser Contribution Desactive Facebook, AYUDA

Hola a todos. Mi Cuenta de Spotify ESTABA Vinculada A una Cuenta de Facebook Que Ya No Existe Más, prima de época. Me hice Una cuenta nueva con Una Dirección de Correo electronico de Gmail y Quiero Que me cobren por la cuenta nueva y no por la anteri...

Newbie

Hola a todos. Mi Cuenta de Spotify ESTABA Vinculada A una Cuenta de Facebook Que Ya No Existe Más, prima de época. Me hice Una cuenta nueva con Una Dirección de Correo electronico de Gmail y Quiero Q...

RodrigoPalma

Roadie

214 Views

1 replies

0 likes

Account
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Missing Playlist

I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers. It is not showing up on the account overview page where you can recover your playlists. I've checked through the ...

Casual Listener

I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers.  It is not showing up on the account overview page where ...

Nic0_

Roadie

317 Views

1 replies

0 likes

Account
Other
Premium
  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Profile picture

Hello guys. My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile picture, it does not work. I can't open the profile picture ...

Casual Listener

Hello guys.   My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile ...

Maxim

Spotify Star

11006 Views

3 replies

0 likes

  • 11006 Views
  • 3 replies
  • 0 likes

Delete or remove button

Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing as it keeps bringing up others longs like it for me...

Casual Listener

Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing ...

Wandah1976

Casual Listener

971 Views

2 replies

0 likes

Other
Premium
  • 971 Views
  • 2 replies
  • 0 likes

não consigo assinar a conta premium

Estou tentando realizar uma assinatura e já tentei 3 cartões de crédito com limite e única informação que recebo que o site / app não está em um dia bom, ou problema com o cartão, mas para o cartão de débito eu tentei e nada.

Newbie

Estou tentando realizar uma assinatura e já tentei 3 cartões de crédito com limite e única informação que recebo que o site / app não está em um dia bom, ou problema com o cartão, mas para o cartão d...

Bittencourt

Spotify Star

3757 Views

5 replies

0 likes

Premium
  • 3757 Views
  • 5 replies
  • 0 likes

Solved!! Charged twice per month

You guys have charged both mine and my husbands account twice each. Mine was twice on the first then his was twice on the 15th.

Newbie

You guys have charged both mine and my husbands account twice each. Mine was twice on the first then his was twice on the 15th.

user-removed

Not applicable

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Spotify Premium

Bom dia recebi um email em nome de Spotify pra testar o app Premium por um ano e em 12 horas estaria liberado o Spotify Premium e já se passaram 3 dia e nada de migrar para o Premium gostaria de um retorno de vcs obrigado

Newbie

Bom dia recebi um email em nome de Spotify pra testar o app Premium por um ano e em 12 horas estaria liberado o Spotify Premium e já se passaram 3 dia e nada de migrar para o Premium gostaria de um r...

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

Superuser Contribution ANNULER SPOTIFY PREMIUM QUAND ON A SUPPRIME SON FACEBOOK

Bonjour, Je souhaite annuler mon abonnement à Spotify Premium malheureusement il est lié à mon facebook que j'ai supprimé il y a deux mois. Comment faire ?

Newbie

Bonjour,  Je souhaite annuler mon abonnement à Spotify Premium malheureusement il est lié à mon facebook que j'ai supprimé il y a deux mois.  Comment faire ? 

user-removed

Not applicable

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Unknown devices playing unknown music

Hello,I Just noticed this morning i had 3 other devices on my Spotify account that are not mine who keeps playing musics i would never listen to and It is pissing me off. Isso already tried logging out of All devices but for some reason the unknown d...

Casual Listener

Hello, I Just noticed this morning i had 3 other devices on my Spotify account that are not mine who keeps playing musics i would never listen to and It is pissing me off. Isso already tried logging...

amosttale

Casual Listener

797 Views

2 replies

1 likes

Account
Security
  • 797 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium account for groups

I would like to subscribe to a premium account for a group of colleagues in my company.how can i subscribe for 1 account and make all my colleagues enjoying it under the same account?The idea is to act like the Family account but for more than 5 peop...

Newbie

I would like to subscribe to a premium account for a group of colleagues in my company. how can i subscribe for 1 account and make all my colleagues enjoying it under the same account? The ide...

Booplesnoot

Casual Listener

4381 Views

6 replies

1 likes

Premium
  • 4381 Views
  • 6 replies
  • 1 likes

Couldn't change my country

Hello,I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK. I tried to upgrade my account to Premium, but I can't because my credit card from Malta and my account linked to UK...

Newbie

Hello, I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK.  I tried to upgrade my account to Premium, but I can't...

marcel11223

Music Fan

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Billed after cancellation

Hi,I have cancelled my premium subscription but was still billed after this. I double check and had to cancell it again. Yet, I haven't been using Spotify since I was last billed. Would it be possible to proceed to a reimbursement please? Thank you,P...

Newbie

Hi, I have cancelled my premium subscription but was still billed after this. I double check and had to cancell it again. Yet, I haven't been using Spotify since I was last billed. Would it be possi...

Maxim

Spotify Star

289 Views

1 replies

0 likes

Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Zahlungsanbieter scheint einen schlechten Tag zu haben

Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die...

Casual Listener

Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter sche...

Maxim

Spotify Star

1236 Views

5 replies

0 likes

  • 1236 Views
  • 5 replies
  • 0 likes

I cant reset my password

HiI got a problem with my Spotify account as I pushed the logout button by accident and cant remeber my password. The problem is now that I cant reset my password because the emailadress I am using is no longer existing.I already sent an email to the...

Newbie

Hi I got a problem with my Spotify account as I pushed the logout button by accident and cant remeber my password. The problem is now that I cant reset my password because the emailadress I am usi...

Maxim

Spotify Star

229 Views

1 replies

0 likes

Account
  • 229 Views
  • 1 replies
  • 0 likes

Being disconnected by another device on MY account

I was listening one day when my music suddenly stopped and saw an iphone user disconnected me. So I played my music again and same thing. Went to my account and in the 'family' section there was a strange name/email, so I removed it -- I share my acc...

Visitor

I was listening one day when my music suddenly stopped and saw an iphone user disconnected me. So I played my music again and same thing. Went to my account and in the 'family' section there was a st...

user-removed

Not applicable

1522 Views

1 replies

0 likes

Account
Other
Premium
Security
  • 1522 Views
  • 1 replies
  • 0 likes