Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello,I have a Sony KDL50 W805C Smart TV with the latest Spotify version installed. Out of nowhere the app suddenly loses my account details and I need to log in again. Very annoying! Other apps (e.g. Netflix) work fine. The Sony support blames Spoti...
This is what I see EVERY time I try to add family members! So why do I pay for a family account I cannot actually add my family to???
Efetuei meu pagamento e geralmente no outro dia já tá desbloqueado, até agora não caiu meu premium!
Comprei o premium familiar e dizia que vinha 2 meses gratis, mas já estão cobrando... ja aparece na fatura do meu cartãocomo proceder?
Peace and good,I feel incensed since my Premium Account member of a Family Plan was canceled since "you could not verify my address" which it is curious since I am the owner of the account and this is a huge problem for me since it actually erased my...
I can't login to my older account but once i pressed the forget password option it says that not associate with any account.and more, my family account can't connect to facebook says that tempory error. can someone help?
Ola pessoal, é o seguinte, quando fui adicionado mebros da minha família por pacote premium família, sem perceber incluiu o nome errado, pois achei que era informação da pessoa que queria convidar para o plano família, só que depois disso apareceu pa...
Paguei mas não ativaram meu premium, tem algum outro lugar que eu consiga uma posição? Efetuei dois pagamentos mas minha conta continua inativa.
Paguei o boleto já faz bastante tempo, foi antes das 14h já são 20:30, e ainda não obtive a confirmação de pagamento, por boleto demora quanto tempo pra receber a confirmação? Ou houve um erro no pagamento ?
Ogni volta che spengo il cellulare o l'app di spotify subisce un aggiornamento i miei download vengono rimossi completamente. Essendo un numero abbastanza consistente è difficile e frustrante doverli rieffettuare ogni volta, (se può aiutare possiedo ...
Al mirar mi suscripcion pone que ne cobran 9,99 y en realidad me estan cobrando 12,99
no meu cartão de credito veio duas cobranças do spotify, uma no dia 10/03/17 e outra no dia 13/03/17, mas no aplicativo do spotify so me mostra uma cobrança feita no mês de março e quero pedir o cancelamento desta outra cobrança
Boa noite,Mudei do Brasil para Portugal, e meu Spotify não funciona, dizia as informações que era o método de pagamento, realizei o pagamento via boleto e agora diz que não tenho acesso pois o mesmo formado país é de 14 dias, e agora ?
Hey i am In Thailand for Holiday but i can't changen it to Thailand i am on Spotify freeAny Help?
Hi, I permanently deleted my facebook a few months ago. Correspondingly, I began using the free spotify as opposed to Spotify premium. However, I forgot that my Spotify Premium was connected to my deleted facebook account. I am still getting billed m...
Hallo,ich habe mir am 18.12.2016 für einen Monat das 1 Monatige Probe-Abo für Spotify Premium für 0,99€ gekauft und auch den ganzen Monat benutzt.Anschließend habe ich die Mitgliedschaft für spotify Premium gekündigt und bis zum heutigen Tage spotify...
Hi, I'm trying to reach Spotify, due to some questions I have, but I can't find anything to get in touch directly with Spotify.Is there anything I can do about that?Thanks.
On February 3rd, I was charged via my credit card for Spotify Premium. I have not had access to any spotify premium features this month and I want to cancel my subscription so I am not charged again - since I didn't get what I paid for anyway - but i...
I canceled my subscription and trying to get my money back and I haven't I canceled it 1 day after I had it and I didn't get my money back if I don't get my money back I will take legal matters!
Trying to pay but every time I enter my card it keeps telling me to enter my card expiry date....have entered it in every possible configuration and it keeps saying to enter expiry date??