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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9857 Views
  • 3 replies
  • 9 likes
  • Security
  • 9857 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492632 Views
  • 981 replies
  • 111 likes
  • Account
  • 492632 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213606 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213606 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122511 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122511 Views
  • 72 replies
  • 12 likes

Solved!! Delete all playlists / reset account?

Is it possible to somehow delete all playlists and other marked songs?(There are so many playlists that it will be a pain to delete them all one by one)I would like to have a "fresh" account.Thank you.

  • Visitor
  • Is it possible to somehow delete all playlists and other marked songs? (There are so many playlists that it will be a pain to delete them all one by one) I would like to have a "fresh" account. Th...
  • user-removed
  • Not applicable
  • 22204 Views
  • 2 replies
  • 0 likes
  • Account
  • 22204 Views
  • 2 replies
  • 0 likes

Solved!! How to activate premium offered by Globe Telecom without affecting current premium subscription

I have an active premium subscription that will end in March 2015. A few days ago, I subscribed to GoSurf with Spotify Premium and wish to activate, hoping it would extend my premium subscription. I still have plans to subscribe to premium, but would...

  • Casual Listener
  • I have an active premium subscription that will end in March 2015. A few days ago, I subscribed to GoSurf with Spotify Premium and wish to activate, hoping it would extend my premium subscription. I ...
  • Nd489735
  • Casual Listener
  • 33339 Views
  • 7 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 33339 Views
  • 7 replies
  • 0 likes

Can't connect to Facebook Account

When I try to connect my FB account I get the following error "Sorry there has been a temporary error, please try again later." I've tried connecting via the Android app and via the web. Same error both places. I've followed the troubleshooting steps...

  • Newbie
  • When I try to connect my FB account I get the following error "Sorry there has been a temporary error, please try again later." I've tried connecting via the Android app and via the web. Same error b...
  • iTemplario
  • Newbie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

missing one playlist

Hi one playlist is missing, called "put the rabbit down" how can i find what happend, i already disconnected from all devices and its not deleted, i login with spotify:user:11120720023

  • Casual Listener
  • Hi one playlist is missing, called "put the rabbit down" how can i find what happend, i already disconnected from all devices and its not deleted, i login with spotify:user:11120720023
  • speelbergo
  • Casual Listener
  • 330 Views
  • 5 replies
  • 0 likes
  • Premium
  • 330 Views
  • 5 replies
  • 0 likes

Superuser Contribution Plan Familiar [familiares aceptando]

Desde la última actualización de Spotify, eliminó/quitó a todos los que estaban en mi plan, que en mi caso nomás eran mi hermano. Yo soy el titular, sin embargo el paga y no nos deja meterlo aunque residamos juntos porque el sistema dice que 'su cuen...

  • Newbie
  • Desde la última actualización de Spotify, eliminó/quitó a todos los que estaban en mi plan, que en mi caso nomás eran mi hermano.  Yo soy el titular, sin embargo el paga y no nos deja meterlo a...
  • Hiramfigo
  • Newbie
  • 451 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 451 Views
  • 2 replies
  • 1 likes

Logging out of your Account on all Decices

When I discovered someone was using my Spotify i decided to log out of all the devices using it. I then went to try log back in to my account and it wouldn't work. It brought me to a new account with all of my playlists gone. What should I do?

  • Visitor
  • When I discovered someone was using my Spotify i decided to log out of all the devices using it. I then went to try log back in to my account and it wouldn't work. It brought me to a new account with...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Premium Expiration

If my family premium expires at may 22 and i add a family member on may 15, did the subcription of that family member i add on may 15 will be also expired on may 22?

  • Newbie
  • If my family premium expires at may 22 and i add a family member on may 15, did the subcription of that family member i add on may 15 will be also expired on may 22?
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Sharing music with friends on Spotify

You used to be able to send music (songs or playlists) to friends on Spotify (within Spotify). Now when I click 'share' the only options I get are to share in outside apps or a URL. Can you no longer send music to friends or is there another way to d...

  • Casual Listener
  • You used to be able to send music (songs or playlists) to friends on Spotify (within Spotify). Now when I click 'share' the only options I get are to share in outside apps or a URL.  Can you no...
  • sakschenck
  • Casual Listener
  • 572 Views
  • 2 replies
  • 1 likes
  • Other
  • 572 Views
  • 2 replies
  • 1 likes

Solved!! Signing In Takes Me to Account Settings ... Where's the Music?

Can you tell I'm a newbie? When I sign in to Spotify Premium I am taken to my account settings. How do I get to the music? When I sign in to Spotify it seems to me I should be able to play music right away instead of visiting my account settings.

  • Music Fan
  • Can you tell I'm a newbie? When I sign in to Spotify Premium I am taken to my account settings. How do I get to the music? When I sign in to Spotify it seems to me I should be able to play music righ...
  • Maxim
  • Spotify Star
  • 449 Views
  • 3 replies
  • 0 likes
  • Account
  • 449 Views
  • 3 replies
  • 0 likes

Family Account - Spotify has been paused because your account is being used somewhere else

I have a family subscription and the only account I have linked is my wifes, when she starts playback my device tells me Spotify has been paused because your account is being used somewhere else?is there a solution to this?

  • Newbie
  • I have a family subscription and the only account I have linked is my wifes, when she starts playback my device tells me Spotify has been paused because your account is being used somewhere else...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Can't find User

A friend of mine sent me a screenshot of his account and username, but when i type it into the search bar it says no results found. i don't know why i cant find him as the username is correct. my account is linked to facebook, his is son not. any ide...

  • Newbie
  • A friend of mine sent me a screenshot of his account and username, but when i type it into the search bar it says no results found. i don't know why i cant find him as the username is correct. my acc...
  • Maxim
  • Spotify Star
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Solved!! Account linked with Facebook - can't change email

I have changed an Internet Service Provider after 11 years with the same one and now they are shutting down my very first e-mail address (that was made on their mailbox) that I used at the beginning of my journey with WWW. I used it also to register ...

  • Roadie
  • I have changed an Internet Service Provider after 11 years with the same one and now they are shutting down my very first e-mail address (that was made on their mailbox) that I used at the beginning ...
  • XsomX
  • Roadie
  • 18890 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 18890 Views
  • 2 replies
  • 0 likes

JavaScript registration error if age doesn't meet the requirements

Uncaught TypeError: Cannot read property 'type' of undefined at t.validator.highlight (spweb-site-c84218ffe9.min.js:3) at t.validator.defaultShowErrors (spweb-site-c84218ffe9.min.js:3) at t.validator.showErrors (spweb-site-c84218ffe9.min.js:3) at u (...

  • Regular
  •   Uncaught TypeError: Cannot read property 'type' of undefined at t.validator.highlight (spweb-site-c84218ffe9.min.js:3) at t.validator.defaultShowErrors (spweb-site-c84218ffe9.min.js:3...
  • Mariusz0
  • Regular
  • 925 Views
  • 5 replies
  • 0 likes
  • Account
  • 925 Views
  • 5 replies
  • 0 likes

Solved!! Account hacked

My Spotify premium account has been hacked and my membership has been converted into a family membership with invites being sent to different people that are completely unfamiliar to me. I have tried logging off everywhere, changing password etc. but...

  • Casual Listener
  • My Spotify premium account has been hacked and my membership has been converted into a family membership with invites being sent to different people that are completely unfamiliar to me. I have tried...
  • Kris78
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 389 Views
  • 2 replies
  • 0 likes

I paid for Premium, re-installed, logged in and out, but it still says I have Spotify Free

I paid for Premium and got a receipt for the payment.I have since deleted and re-installed the app, but I still get ads and it says I have Spotify Free.What do I do to fix it?Wanted Premium tonight!

  • Casual Listener
  • I paid for Premium and got a receipt for the payment. I have since deleted and re-installed the app, but I still get ads and it says I have Spotify Free. What do I do to fix it? Wanted Premium ton...
  • Maxim
  • Spotify Star
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Payment

I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew my subscription or downgrade to teh free spotify. I ...

  • Newbie
  • I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew m...
  • MonicaM_Bogota
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! cancelar servicio premium

Hola. Quiero cancelar la suscripción del servicio premium. Alguien sabe como hacerlo?

  • Newbie
  • Hola. Quiero cancelar la suscripción del servicio premium. Alguien sabe como hacerlo?
  • gibrito
  • Newbie
  • 2128 Views
  • 10 replies
  • 0 likes
  • Account
    Subscription
  • 2128 Views
  • 10 replies
  • 0 likes

Solved!! Help! Someone changed my email and I can't change it back!

Help!I have only logged in with Facebook and now someone has changed my email and I can't change it back. I think they have reset the password too. I send a help ticket to Spotify but they are sending their response to the wrong email. I have changed...

  • Newbie
  • Help! I have only logged in with Facebook and now someone has changed my email and I can't change it back.  I think they have reset the password too. I send a help ticket to Spotify but th...
  • ruipgv
  • Music Fan
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Win 10 app login with email

As title, app insists I'm trying to log in with Facebook when I put the details in email section.Help?

  • Newbie
  • As title, app insists I'm trying to log in with Facebook when I put the details in email section. Help?
  • MonicaM_Bogota
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes