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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1682 Views
  • 0 replies
  • 7 likes
  • Security
  • 1682 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446434 Views
  • 970 replies
  • 108 likes
  • Account
  • 446434 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199263 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199263 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108463 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108463 Views
  • 72 replies
  • 11 likes

Solved!! Spotify says I'm in the wrong country, impossible to fix?

I've been getting "Your country does not match the one set in your profile" since about 1 month back. I have made no changes to my account during this period. My account was originally created in Sweden, but I've been living in Iceland for the last 6...

  • Casual Listener
  • I've been getting "Your country does not match the one set in your profile" since about 1 month back. I have made no changes to my account during this period. My account was originally created in Swe...
  • jeanthibeau
  • Newbie
  • 1937 Views
  • 16 replies
  • 0 likes
  • 1937 Views
  • 16 replies
  • 0 likes

Superuser Contribution I can't delete an account created with a deactivated Facebook account.

I created a new account and I can't delete my old account that was created with a Facebook page that was deactivated. Spotify won't allow me to log in. And it doesn't recognise the email that was linked to it. I know this because I still have old ema...

  • Casual Listener
  • I created a new account and I can't delete my old account that was created with a Facebook page that was deactivated. Spotify won't allow me to log in. And it doesn't recognise the email that was lin...
  • shelldizzle
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 217 Views
  • 2 replies
  • 0 likes

??

How do i put a profile picture on my account??

  • Newbie
  • How do i put a profile picture on my account??
  • Maxim
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Other
  • 105 Views
  • 1 replies
  • 0 likes

My account been hack.

I received an e-mail saying my account address had been changed. When I tried to log in, I discovered that the hacker has changed my E-mail AND password. Can any of you help or direct this issue to someone who can? Thank You!

  • Newbie
  • I received an e-mail saying my account address had been changed.  When I tried to log in, I discovered that the hacker has changed my E-mail AND password. Can any of you help or direct this...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Reset music preferences

Hi, During studying for my finals I put on some classical music via spotify. Now 5 out of 6 daily mixes stay on classical music constantly. Is there a way I can reset the music preferences and start fresh, so the daily mix actually is not classical m...

  • Visitor
  • Hi,   During studying for my finals I put on some classical music via spotify. Now 5 out of 6 daily mixes stay on classical music constantly. Is there a way I can reset the music preferences a...
  • Maxim
  • Spotify Star
  • 4921 Views
  • 1 replies
  • 0 likes
  • Account
  • 4921 Views
  • 1 replies
  • 0 likes

Can't log in

Hi,I downloaded Spotify and used the free trial, when this ended I subscribed to Spotify premium. However I have never been able to log in since then as every time I try it says that I can only use Spotify abroad for 12days. I live in Hong Kong and m...

  • Newbie
  • Hi, I downloaded Spotify and used the free trial, when this ended I subscribed to Spotify premium. However I have never been able to log in since then as every time I try it says that I can only u...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Facebook and Spotify Linked

Ok, weird problem --- I do not have a Facebook account, but I have a spotify account. jjdietrich10... I was trying to share some music with a friend and we couldn't figure it out so he suggested that I log into my wifes Facebook so I can add him as a...

  • Visitor
  • Ok, weird problem --- I do not have a Facebook account, but I have a spotify account.  jjdietrich10...    I was trying to share some music with a friend and we couldn't figure it out...
  • ridesnows10
  • Newbie
  • 340 Views
  • 4 replies
  • 0 likes
  • Account
  • 340 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tengo el premium , estoy de viaje y me dice q no puedo escuchar música después de 14 días .que debo

Tengo spotify premium, estoy de viaje y me dice q no puedo escuchar música después de 14 días en el extranjero. Que debo de hacer , por algo se paga una suscripción

  • Newbie
  • Tengo spotify premium, estoy de viaje y me dice q no puedo escuchar música después de 14 días en el extranjero. Que debo de hacer , por algo se paga una suscripción
  • MonicaM_Bogota
  • Roadie
  • 19952 Views
  • 1 replies
  • 0 likes
  • Premium
  • 19952 Views
  • 1 replies
  • 0 likes

Superuser Contribution belen

Hola, hace un tiempo me hice spotify premuim para mi sola, luego de unos meses me pase a el plan familiar y desde ahi me comenzaron a cobrar los 6 dolares del particular mas los 9 dolares del plan familiar, como puedo solucionar?

  • Newbie
  • Hola, hace un tiempo me hice spotify premuim para mi sola, luego de unos meses me pase a el plan familiar y desde ahi me comenzaron a cobrar los 6 dolares del particular mas los 9 dolares del plan fa...
  • MonicaM_Bogota
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution NECESITO AYUDA URGENTE!!!

NECESITO AYUDA URGENTE CON MI CUENTA ME HAN MANDADO UNA INVITACION PARA PERTENECER A UN PLAN FAMILIAR Y NO PUEDO ACCEDER AL ASUNTO Y RESULTA QUE DICE QUE YA TENGO MAS DE DOS SUSCRIPCIONES Y YO NO TENGO NINGUNA, AYUDA POR FAVOR!!!

  • Visitor
  • NECESITO AYUDA URGENTE CON MI CUENTA ME HAN MANDADO UNA INVITACION PARA PERTENECER A UN PLAN FAMILIAR Y NO PUEDO ACCEDER AL ASUNTO Y RESULTA QUE DICE QUE YA TENGO MAS DE DOS SUSCRIPCIONES Y YO NO TEN...
  • MonicaM_Bogota
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Spofity Family Subscriptions Issue.

Dear Mr/Miss,I purchased Spotify Family Premium for 1 month yesterday May 2, 2017, but the expired date of premium subscriptions is May 17, 2017 (should be June 2, 2017)Could you please check & resolve this issue?Thanks.

  • Visitor
  • Dear Mr/Miss, I purchased Spotify Family Premium for 1 month yesterday May 2, 2017, but the expired date of premium subscriptions is May 17, 2017 (should be June 2, 2017) Could you please check &am...
  • Falistar
  • Casual Listener
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Cobro 4 veces

Disculpen él idioma pero no se mucho inglés, espero me respondan. El pasado viernes 7 de agosto del presente año solicite cambiar mi cuenta a premium pero al hacerlo no me dejaba cambiarme ya que supuestamente tenia problemas con mi tarjeta. Así lo i...

  • Casual Listener
  • Disculpen él idioma pero no se mucho inglés, espero me respondan. El pasado viernes 7 de agosto del presente año solicite cambiar mi cuenta a premium pero al hacerlo no me dejaba cambiarme ya que sup...
  • AleOlmosSS
  • Newbie
  • 420 Views
  • 3 replies
  • 0 likes
  • Other
    Subscription
  • 420 Views
  • 3 replies
  • 0 likes

Superuser Contribution Threat to lose Premium subscription

I got an e-mail and a notification in my Spotify palyer banner: "We´ve been unable to renew your subcription because of a payment problem.To keep your subscription, please update your payment details (link)"Well, in my account all the information is ...

  • Newbie
  • I got an e-mail and a notification in my Spotify palyer banner: "We´ve been unable to renew your subcription because of a payment problem.To keep your subscription, please update your payment details...
  • MonicaM_Bogota
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remember what email ir password I used to sign up

I'm trying to log in and I forgot my password plus the email I used to sign up but I know my username and my card information is connected to the premium subscription. Any solutions?

  • Newbie
  • I'm trying to log in and I forgot my password plus the email I used to sign up but I know my username and my card information is connected to the premium subscription. Any solutions?
  • MonicaM_Bogota
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Logging in - same email as my facebook but different account

I broke my phone. I'm trying to log in on my new one but forgot my password. The email is the same as my facebook one but when I try to reset my password it tells me to log in on Facebook. My facebook was not linked, I tried logging in with my facebo...

  • Casual Listener
  • I broke my phone. I'm trying to log in on my new one but forgot my password. The email is the same as my facebook one but when I try to reset my password it tells me to log in on Facebook. My faceboo...
  • Sarah67
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution You can only use Spotify abroad for 14 days

Mi cuenta es de USA. Estoy en Republica Dominicana y uso Spotify todos los días hace mas de 3 meses y nunca había tenido problemas. Entro a ver mi configuracion y en país sale US. Por qué no puedo acceder a mi cuenta?

  • Newbie
  • Mi cuenta es de USA. Estoy en Republica Dominicana y uso Spotify todos los días hace mas de 3 meses y nunca había tenido problemas.  Entro a ver mi configuracion y en país sale US. Por qué no pu...
  • MonicaM_Bogota
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant login on my ps4

Help i want to login on my ps4, but if i click on link to my playstation account it says that it is already linked to a playstation account. I've read that unlinking a playstation account from a spotify account is just signing out of your playstation...

  • Newbie
  • Help i want to login on my ps4, but if i click on link to my playstation account it says that it is already linked to a playstation account. I've read that unlinking a playstation account from a spot...
  • MonicaM_Bogota
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 307 Views
  • 1 replies
  • 0 likes

Can't sign in

When I enter login info I get a message saying "email already used to create account"... obviously! I'm trying to use it to sign in!

  • Casual Listener
  • When I enter login info I get a message saying "email already used to create account"... obviously! I'm trying to use it to sign in!
  • MissCritts
  • Casual Listener
  • 313 Views
  • 4 replies
  • 0 likes
  • 313 Views
  • 4 replies
  • 0 likes

Solved!! New Artist, Question About Profile for May 17th Album Release

Hello, I am new everything to Spotify so bear with me. I am here to ask aquestion refering to my new album being released on spotify May 17th. I have recently went through the process of uploading my self-titled album "Richy Mitch & The Coal Miners" ...

  • Regular
  • Hello,   I am new everything to Spotify so bear with me.    I am here to ask aquestion refering to my new album being released on spotify May 17th. I have recently went through the...
  • NicHaughn
  • Regular
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

IMPORT ONE PROFILE PLAYLISTS IN ANOTHER ONE

Hi everybody, I just found out this amazing community and I was asking my self if anybody could help me..I'm Italian, so I'll try to explain the problem as well as I canSo, I made my Spotify profile WITH my Facebook account, and I can't disconnect my...

  • Newbie
  • Hi everybody, I just found out this amazing community and I was asking my self if anybody could help me.. I'm Italian, so I'll try to explain the problem as well as I can So, I made my Spotify prof...
  • osornios
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes