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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 166606 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 166606 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11207 Views
  • 6 replies
  • 11 likes
  • Security
  • 11207 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514251 Views
  • 986 replies
  • 112 likes
  • Account
  • 514251 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125628 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125628 Views
  • 74 replies
  • 12 likes

Solved!! Can´t log out Spotify account

Hi there community. I have reasons to believe that I have my account open in other device not mine. I know that I can go to my account page and click on Sign out everywhere button. The problem is, when I do that, a red message appear, just below the ...

  • Roadie
  • Hi there community.   I have reasons to believe that I have my account open in other device not mine. I know that I can go to my account page and click on Sign out everywhere button. Th...
  • mercercoreen
  • Newbie
  • 26814 Views
  • 4 replies
  • 0 likes
  • Account
  • 26814 Views
  • 4 replies
  • 0 likes

Someone broke into my account and changed my password

Hello guys my spotify account has been hacked by this guy with this email *snip* he changed my email account to his email and also changes the password PLEASE SPOTIFY HELP ME

  • Visitor
  • Hello guys my spotify account has been hacked by this guy with this email *snip* he changed my email account to his email and also changes the password PLEASE SPOTIFY HELP ME  
  • annalisemara
  • Newbie
  • 522 Views
  • 4 replies
  • 0 likes
  • Login
    Security
  • 522 Views
  • 4 replies
  • 0 likes

Cannot Log in Using Facebook as of Today

I have no idea what happened. I have always used Facbeook to log in to Spotify; I was just using it yesterday. However, when I tried to log in using Facebook today (I have tried using both the "Log in with Facebook" button as well as manually enterin...

  • Newbie
  • I have no idea what happened. I have always used Facbeook to log in to Spotify; I was just using it yesterday. However, when I tried to log in using Facebook today (I have tried using both the "Log i...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Login
  • 231 Views
  • 1 replies
  • 0 likes

MI region de pais es erronea y no me permite cambiarle

Hola alguien me puede ayudar soy de El Salvador y cree hace poco una cuenta, el problema surge cuando veo la region y me aparece Estados Unidos, intente ingresar mi tarjeta de credito y no me lo permite por que me dice que mi codigo postal es erroneo...

  • Newbie
  • Hola alguien me puede ayudar soy de El Salvador y cree hace poco una cuenta, el problema surge cuando veo la region y me aparece Estados Unidos, intente ingresar mi tarjeta de credito y no me lo perm...
  • osornios
  • Spotify Star
  • 1305 Views
  • 1 replies
  • 0 likes
  • 1305 Views
  • 1 replies
  • 0 likes

No sertings tab in my spotify

Urgent help!!! I want to put my recently played artists in private mode, but i cant find a settings tab in both my app and desktop version. What happened?m

  • Newbie
  • Urgent help!!! I want to put my recently played artists in private mode, but i cant find a settings tab in both my app and desktop version. What happened?m
  • osornios
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

[ES] Administrador Plan Familiar

Hola, registre el plan familiar con mi correo, olvidando que mi cuenta premium anterior estaba vinculada con facebook (mismo correo), por lo tanto me quedaron dos cuentas diferentes y el plan familiar esta administrado por una cuenta de 0 sin cancion...

  • Newbie
  • Hola, registre el plan familiar con mi correo, olvidando que mi cuenta premium anterior estaba vinculada con facebook (mismo correo), por lo tanto me quedaron dos cuentas diferentes y el plan familia...
  • osornios
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 307 Views
  • 1 replies
  • 0 likes

Payment problem

I'm having trouble getting premium. There is enough money on my account to get premium and when i try to pay the system refuses the paymentP.s. i tried to get student premium recently but it got rejected somehow and after a couple of weeks, im thinki...

  • Visitor
  • I'm having trouble getting premium. There is enough money on my account to get premium and when i try to pay the system refuses the payment P.s. i tried to get student premium recently but it got re...
  • osornios
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Attempting to change country, met with Family Plan page instead

I recently moved from the UK to the US and I would like to change my country and payment details. Unfortunately, when I go through the process and click "Change Country" it just leads me to Premium for Family (see below). I just want standard premium...

Screen Shot 2017-05-04 at 12.28.06 PM.png
  • Newbie
  • I recently moved from the UK to the US and I would like to change my country and payment details. Unfortunately, when I go through the process and click "Change Country" it just leads me to Premium f...
  • osornios
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Can't change country even after changing payment information

Hi,I have changed my payment information as requested but it still won't let me change the country of my account in my profile. the box remains grey and i can't do anything about it. Incredibly frustrating. Please help.Best,M

  • Newbie
  • Hi, I have changed my payment information as requested but it still won't let me change the country of my account in my profile. the box remains grey and i can't do anything about it. Incredibly fru...
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Solved!! CAN'T LOG IN, but I did EVERYTHING

I have the whole day trying to login in my account. I knew the old password, and I created the account by my email. When I put the old password, and the email I received a notification saying "this email already has an account" or something like that...

  • Casual Listener
  • I have the whole day trying to login in my account. I knew the old password, and I created the account by my email. When I put the old password, and the email I received a notification saying "this e...
  • MeJustMyself
  • Casual Listener
  • 467 Views
  • 6 replies
  • 0 likes
  • 467 Views
  • 6 replies
  • 0 likes

spotify account hacked.

Hello,someone accesed my account and changed the password/email. I'm only still able to login through facebook but all my playlists dissappeared and im listening to strange music on an iphone appearently.

  • Newbie
  • Hello, someone accesed my account and changed the password/email. I'm only still able to login through facebook but all my playlists dissappeared and im listening to strange music on an iphone app...
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

I lost spotify premium and playlists

While listening to music, the phone shuts off when I open spotify strangely requires my login, but when I log in I lost the premium and most playlists

  • Newbie
  • While listening to music, the phone shuts off when I open spotify strangely requires my login, but when I log in I lost the premium and most playlists
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Premuim account with vodafone

Hello ,I change my plan with vodafone and get spotify premium free but my problem is that my old account is still active ..so i would like how to delete the old account to have only the new one active ..also i have an Amazon echo dot and does anybody...

  • Newbie
  • Hello , I change my plan with vodafone and get spotify premium free but my problem is that my old account is still active ..so i would like how to delete the old account to have only the new one act...
  • osornios
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Spotify and headspace

Hi,Yesterday I decided to by the spotify and headspace comination for 9,99.I have two spotify accounts, but I was logged in to the wrong one when i bought premium in combination with headspace. Now I am wondering if I can change my account thats prem...

  • Newbie
  • Hi, Yesterday I decided to by the spotify and headspace comination for 9,99. I have two spotify accounts, but I was logged in to the wrong one when i bought premium in combination with headspace....
  • osornios
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Pioneer DEH-6450

Buenas tardes, quisiera que me ayuden con el siguiente problema, les comento que tengo Spotify premium y lo tengo conectado vía Bluetooth a un stereo pioneer DEH-6450 desde un Samsung S7 edge, el problema es que cuando quiero cambiar de temas desde e...

  • Newbie
  • Buenas tardes, quisiera que me ayuden con el siguiente problema, les comento que tengo Spotify premium y lo tengo conectado vía Bluetooth a un stereo pioneer DEH-6450 desde un Samsung S7 edge, el pro...
  • osornios
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Premium
  • 424 Views
  • 1 replies
  • 0 likes

Plan familiar con direccion erronea

Hola, Hace unos meses contrate el plan familiar y los miembros de mi familia reibieron un correo para verificar la direccion, sin embargo hicimos los intentos con las posibles direcciones registradas en mi cuenta pero no resulto. Necesito saber cual ...

  • Newbie
  • Hola, Hace unos meses contrate el plan familiar y los miembros de mi familia reibieron un correo para verificar la direccion, sin embargo hicimos los intentos con las posibles direcciones registradas...
  • osornios
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 275 Views
  • 1 replies
  • 0 likes

MI CUENTA

Hay alguien que se esta metiendo a mi cuenta, un tal usuario que aparece como #VLOGDUDE. Y esta alterando todas mis playlist y todo. Que puedo hacer ?

  • Newbie
  • Hay alguien que se esta metiendo a mi cuenta, un tal usuario que aparece como #VLOGDUDE. Y esta alterando todas mis playlist y todo. Que puedo hacer ?
  • osornios
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 155 Views
  • 1 replies
  • 0 likes

Account

Hace unos dias que me aparece que usan mi cuenta en otro celular, voy a la pagina para cerrar todas las cuentas, y continua el problema, alguien me puede ayudar?

  • Newbie
  • Hace unos dias que me aparece que usan mi cuenta en otro celular, voy a la pagina para cerrar todas las cuentas, y continua el problema, alguien me puede ayudar?
  • osornios
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Reconoce mi cuenta familiar en celular pero no en Mac

Tengo plan familiar y mi celular sí reconoce ese plan, pero cuando uso spotify en la computadora (mac book) me dice que soy miembro con cuenta gratuita. Lo extraño es que sí me deja elegir las canciones que quiera, pero me aparecen anuncios cada que ...

  • Newbie
  • Tengo plan familiar y mi celular sí reconoce ese plan, pero cuando uso spotify en la computadora (mac book) me dice que soy miembro con cuenta gratuita. Lo extraño es que sí me deja elegir las cancio...
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Not able to log in saying I am abroad when I am not

I am trying to log in to my spotify and was using Facebook . This comes up with me having been abroad when I havent. I can't log in with password because I dont remember it and when I try to use a reset link it says it's invalid. How can I access my ...

  • Newbie
  • I am trying to log in to my spotify and was using Facebook . This comes up with me having been abroad when I havent. I can't log in with password because I dont remember it and when I try to use a re...
  • osornios
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 213 Views
  • 1 replies
  • 0 likes