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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285711 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539569 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129530 Views
74 replies
12 likes
We understood that we could both play our music independently when we are alone i.e. When one of us is In The car and the other at home is this true and how
We understood that we could both play our music independently when we are alone i.e. When one of us is In The car and the other at home is this true and how
Roadie
279 Views
1 replies
0 likes
hi all here comes the problem. I logged in with my FB account to try spotify for the first time. this fb account is linked to my main gmail account. when deciding that yeah spotify is what i want, i wanted to create a new, native spotify account, tha...
hi all here comes the problem. I logged in with my FB account to try spotify for the first time. this fb account is linked to my main gmail account. when deciding that yeah spotify is what i...
Not applicable
1363 Views
5 replies
0 likes
I deleted Spotify off my iPhone by mistake and now it won't let me login. I tried resetting my password and now when I try to login it says an account was already created with that email address. I know, that's what I'm trying to log into! I tried lo...
I deleted Spotify off my iPhone by mistake and now it won't let me login. I tried resetting my password and now when I try to login it says an account was already created with that email address. I k...
Spotify Star
232 Views
1 replies
0 likes
When i log in to my account, i get a messages that my payment has not been able to been drawn from my bank. And that i will now get down graded to Spotify free.I have always have this Card, and have money on it. When i try to change my payment inform...
When i log in to my account, i get a messages that my payment has not been able to been drawn from my bank. And that i will now get down graded to Spotify free. I have always have this Card, and hav...
Community Legend
219 Views
1 replies
0 likes
spotify customer service is horrible
spotify customer service is horrible
Spotify Star
334 Views
3 replies
0 likes
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards,Glenn.
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards, Glenn.
Community Legend
340 Views
1 replies
0 likes
Hi, my situation is i used my facebook as my login account to spotify then someone just hacked my facebook so i started reporting it and facebook responded and deactivated it. So right now i can't login my spotify account, i just want to cancel my su...
Hi, my situation is i used my facebook as my login account to spotify then someone just hacked my facebook so i started reporting it and facebook responded and deactivated it. So right now i can't lo...
Community Legend
233 Views
1 replies
0 likes
Hisome guy just hacked my spotify account - and changed my name and my picture (maybe he used his facebook profile?). I already changed the password but the name and picture is still wrong...Can you please change it or delete the facebook connection ...
Hi some guy just hacked my spotify account - and changed my name and my picture (maybe he used his facebook profile?). I already changed the password but the name and picture is still...
Community Legend
210 Views
1 replies
0 likes
Hey,I signed up for 3 month premium for 0.99 SGDdollars in Singapore. As a username I just got anon334 and I don't think I used any email or password. I was just signed in with one device all the time. Now I got charged the normal price and thats OK....
Hey, I signed up for 3 month premium for 0.99 SGDdollars in Singapore. As a username I just got anon334 and I don't think I used any email or password. I was just signed in with one device all the t...
Casual Listener
486 Views
3 replies
0 likes
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset it ??
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset ...
Community Legend
440 Views
1 replies
0 likes
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log in with Facebook but I want to have the option to lo...
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log i...
Community Legend
315 Views
1 replies
0 likes
I have a free account and noticed this month that I'm being charged 9.99. I have filled out a contact form TWICE and replied to the automated response TWICE. No one has contacted me yet. I do not want this service, I never want to see my card charged...
I have a free account and noticed this month that I'm being charged 9.99. I have filled out a contact form TWICE and replied to the automated response TWICE. No one has contacted me yet. I do not wan...
Newbie
5586 Views
9 replies
0 likes
Alright, so, basically, ever since I tried upgrading to Spotify Premium, every time I go in the screen, everything goes fine, I enter my ZIP code, all good, I can only pay with Paypal so I log in, everything goes fine until this point.I log into my P...
Alright, so, basically, ever since I tried upgrading to Spotify Premium, every time I go in the screen, everything goes fine, I enter my ZIP code, all good, I can only pay with Paypal so I log in, ev...
Newbie
376 Views
3 replies
0 likes
Hello, My account has been hacked and the associated email address and password have been changed by the hacker. I am receiving notifications to reinitialise my account because of this but I cannot access it due to the changes made by the hacker. Ho...
Hello, My account has been hacked and the associated email address and password have been changed by the hacker. I am receiving notifications to reinitialise my account because...
Roadie
3830 Views
4 replies
0 likes
O valor já foi debitado no cartão no dia 05/05, mas no site diz que o valor só será debitado no dia 26/05 e aí sim a conta premium será liberada. O que posso fazer?
O valor já foi debitado no cartão no dia 05/05, mas no site diz que o valor só será debitado no dia 26/05 e aí sim a conta premium será liberada. O que posso fazer?
Spotify Star
409 Views
2 replies
0 likes
Hi !I just notice that for the last two months I was paying for family premium instead of premieum ...i never ask for that change ! I also notice that 3 persons (that I don't know) have add their e-mail to my spotify so I guess they have take advanat...
Hi ! I just notice that for the last two months I was paying for family premium instead of premieum ...i never ask for that change ! I also notice that 3 persons (that I don't know) have ad...
Casual Listener
246 Views
1 replies
0 likes
i would like to change my profile picture usuing my pc. all the other answers to this question dont seem to be compatible with the new version of spotify. please please help me!
i would like to change my profile picture usuing my pc. all the other answers to this question dont seem to be compatible with the new version of spotify. please please help me!
Casual Listener
766 Views
2 replies
0 likes
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is this normal? My username also shows with -us after it? I never ...
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is ...
195 Views
0 replies
0 likes
I've disconnected my Spotify account from my Facebook account, but Spotify still shows my full name, even though I didn't create my Spotify account through Facebook. Why? It's highly irritating. I've cleared all internet history, and that don't help ...
I've disconnected my Spotify account from my Facebook account, but Spotify still shows my full name, even though I didn't create my Spotify account through Facebook. Why? It's highly irritating. I've...
Spotify Star
3418 Views
50 replies
0 likes
Hi, I'm posting here as I'm getting nowhere contacting Customer Services directly, and @SpotifyCares is a joke. I've tweeted 3 times and they've not bothered replying. There's definitely someone there, as they've replied to hundreds of other tweets i...
Hi, I'm posting here as I'm getting nowhere contacting Customer Services directly, and @SpotifyCares is a joke. I've tweeted 3 times and they've not bothered replying. There's de...
Newbie
4448 Views
2 replies
0 likes
