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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398556 Views
  • 948 replies
  • 107 likes
  • Account
  • 398556 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171533 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171533 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99111 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99111 Views
  • 68 replies
  • 10 likes

Can't permanently close out Spotify account.

So...I go to my profile settings to close out my spotify account. The orig email I used to sign up is no longer a valid email nor is the email address even accessible. Yahoo deactivated the email address due to inactivity. So I tried to follow instru...

  • Visitor
  • So...I go to my profile settings to close out my spotify account.  The orig email I used to sign up is no longer a valid email nor is the email address even accessible.  Yahoo deactivated t...
  • Jacob
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Cant acces to my account

I forgot my email account and im still logged in my device, but i cant remember my password, so i cant logg in a different device, how i can know my email registered in my account, because the app said that sent me and email, i check my emails and i ...

  • Newbie
  • I forgot my email account and im still logged in my device, but i cant remember my password, so i cant logg in a different device, how i can know my email registered in my account, because the app sa...
  • justinewin_
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Account was set up incorrectly

How do I start my account set up from the beginning? The name address payment was all set up incorrectly

  • Newbie
  • How do I start my account set up from the beginning? The name address payment was all set up incorrectly  
  • Specialworld
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Email address changed without my consent

I got an email saying my email address has been changed but I didn't do it and I don't recognize the email address. I tried to change it back but I log in through Facebook so I don't recall ever setting up a password. I tried some of the passwords th...

  • Regular
  • I got an email saying my email address has been changed but I didn't do it and I don't recognize the email address.  I tried to change it back but I log in through Facebook so I don't recall eve...
  • Ssyd
  • Regular
  • 629 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 629 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching Countries

I have been back and forth to Australia, so I've had to consistently switch my account profile for the country I'm in. It's been over two weeks at home now so I currently can't use my Spotify unless I change my profile to Canadian settings. However, ...

  • Newbie
  • I have been back and forth to Australia, so I've had to consistently switch my account profile for the country I'm in. It's been over two weeks at home now so I currently can't use my Spotify unless ...
  • Leonardo
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution New login

I just made my " family Premium" and i cant remember my password.And, i cant do login in my email.Can i change the email off redefintion?Please Help me

  • Newbie
  • I just made my " family Premium" and i cant remember my password. And, i cant do login in my email. Can i change the email off redefintion? Please Help me
  • Leonardo
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Charged 2x a month

Waiting for Response: Please, please respond and/or refund!! Charged 2x per month ongoingFrom: smithcarrollTo: PatriciaSent: ‎2017-03-29 08:20 PMRead: Not Yet Read Hello, I have been charged 2x per month for several months possibly even a couple of y...

  • Newbie
  •   Waiting for Response:  Please, please respond and/or refund!! Charged 2x per month ongoing From: smithcarroll To:   Patricia Sent: ‎2017-03-29 08:20 PM Read:...
  • DaveDenomolos
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Músicas não reproduzem sem internet

Olá, tenho uma conta Premium no Spotify. Porém, quando não estou com internet, as músicas não reproduzem!! Todas as vezes que ligo o Wi-Fi ou 3g começa a baixar todas as músicas novamente. O que eu faço?

  • Newbie
  • Olá, tenho uma conta Premium no Spotify. Porém, quando não estou com internet, as músicas não reproduzem!! Todas as vezes que ligo o Wi-Fi ou 3g começa a baixar todas as músicas novamente. O que eu f...
  • 108 Views
  • 0 replies
  • 0 likes
  • Account
  • 108 Views
  • 0 replies
  • 0 likes

Device Password

I am trying to de-link my Facebook account from Spotify. I requested the link to set a device password, but every time I click the link to do so, I get an error page. This has been happening for a couple of weeks. Can anyone help fix this?

  • Casual Listener
  • I am trying to de-link my Facebook account from Spotify. I requested the link to set a device password, but every time I click the link to do so, I get an error page. This has been happening for a co...
  • cswestii
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

Can't log in on iPhone

When I try to log in with the app on my iPhone it says that I already have an account with that email address. Which is why I am on the login page . How do I make this pos app log me in?

  • Newbie
  • When I try to log in with the app on my iPhone it says that I already have an account with that email address. Which is why I am on the login page 🤔. How do I make this pos app log me in?
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

comment mettre une photo à notre profil alors qu'on est pas connecter avec facebook Svp?

Je voudrais savoir comment faire pour mettre une photo à mon profil alors que je ne suis pas connetcter avec facebook Svp? Merci de Votre aide

  • Newbie
  • Je voudrais savoir comment faire pour mettre une photo à mon profil alors que je ne suis pas connetcter avec facebook Svp?   Merci de Votre aide 
  • labelscollected
  • Community Legend
  • 7060 Views
  • 1 replies
  • 0 likes
  • 7060 Views
  • 1 replies
  • 0 likes

Solved!! Falsche Landzuordnung

Guten Tag,ich habe heute einen Familienaccount bei Spotify abgeschlossen.Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankreich).Das stimmt aber nicht. Es ist Deutschland.Das Lan...

  • Casual Listener
  • Guten Tag, ich habe heute einen Familienaccount bei Spotify abgeschlossen. Die eingeladenen Teilnehmer können jedoch nicht beitreten, weil angeblich mein Account in einem anderen Land liegt (Frankr...
  • davderling
  • Casual Listener
  • 6471 Views
  • 6 replies
  • 1 likes
  • Account
  • 6471 Views
  • 6 replies
  • 1 likes

Account Statistics / Information

I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?

  • Visitor
  •  I am going to make a new account because I need to change my username however can some one help move over my playlists and music to my new account?
  • LordRollin
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me borran todas las canciones

Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y veo que las canciones están ocupando el espacio en l...

  • Casual Listener
  • Hola, éste mes me hice premium y estoy super decepcionado. Ya es la segunda vez que se me borran las más de 3000 canciones que descargué y me hace perder muchísimo tiempo. Acaba de volver a pasar y v...
  • yeyegt2002
  • Newbie
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Cant update my address

I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your site. When I click on change payment details, the sy...

  • Casual Listener
  • I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your s...
  • Jspyer
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 399 Views
  • 2 replies
  • 0 likes

Is it possible to actually contact support??

I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a second Spotify account on a seldom used credit card so ...

  • Visitor
  • I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a seco...
  • MauriceMV
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Can get Premium on my desktop but not on phone

I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out and logged back in and confirmed that I am using the same login...

  • Casual Listener
  • I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out an...
  • aduell74
  • Casual Listener
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

I keep trying to reset my password & keep getting this message

I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.

  • Casual Listener
  • I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.
  • Jacob
  • Community Legend
  • 283 Views
  • 3 replies
  • 0 likes
  • Login
  • 283 Views
  • 3 replies
  • 0 likes

Account Compomised

Hi, Today I had an email from Spotify telling me that the email address linked to my account had been changed. I didn't authorize the change and now I'm unable to log into my account. I have responded to the email which advised me to send an email to...

  • Casual Listener
  • Hi,   Today I had an email from Spotify telling me that the email address linked to my account had been changed.   I didn't authorize the change and now I'm unable to log into my a...
  • lexxiuz
  • Casual Listener
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 242 Views
  • 3 replies
  • 0 likes

Solved!! Charges for converting to Family Account

Hi Spotify,I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?

  • Casual Listener
  • Hi Spotify, I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?
  • atsc2007
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes