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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9846 Views
  • 3 replies
  • 9 likes
  • Security
  • 9846 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492400 Views
  • 981 replies
  • 111 likes
  • Account
  • 492400 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213535 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213535 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122483 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122483 Views
  • 72 replies
  • 12 likes

Betaling is niet gelukt

Hallo, 17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt.De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal.Ik heb toen middels Ideal de betaling rond gemaakt.Ik zag net dat 19 april 2017 he...

  • Casual Listener
  • Hallo,   17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt. De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal. Ik heb toen middel...
  • MattSuda
  • Spotify Star
  • 1679 Views
  • 5 replies
  • 1 likes
  • 1679 Views
  • 5 replies
  • 1 likes

Account not active, can't log in, still charged

Hi, I've been trying to log into spotify on the play store app, but I got an error saying password or email is wrong. So I clicked forgotten password and put in my email, I then got an error saying my email isn't associated with an active account, bu...

  • Casual Listener
  • Hi,   I've been trying to log into spotify on the play store app, but I got an error saying password or email is wrong. So I clicked forgotten password and put in my email, I then got an error...
  • MattSuda
  • Spotify Star
  • 355 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 355 Views
  • 3 replies
  • 0 likes

Someone else is using my account!

I saw the post of the week this week about accounts being hacked and wondered if anyone else has noticed a piggyback user? I often see that tunes have been played on my account that are not my taste and am pretty sure that someone is riding my premiu...

  • Newbie
  • I saw the post of the week this week about accounts being hacked and wondered if anyone else has noticed a piggyback user? I often see that tunes have been played on my account that are not my taste ...
  • MattSuda
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Log-in nicht mehr möglich (seit auslandsaufenthalt)

Ich kann mich seit einem 5-wöchigen englandaufenthalt nicht mehr in der iphone-app anmelden. Meldung: Es exisitert bereits ein Konto mit meiner Email-Adresse.Jedoch kann ich mich auf der spotify-website ohne probleme anmelden und als land ist auch de...

  • Casual Listener
  • Ich kann mich seit einem 5-wöchigen englandaufenthalt nicht mehr in der iphone-app anmelden. Meldung: Es exisitert bereits ein Konto mit meiner Email-Adresse. Jedoch kann ich mich auf der spotify-we...
  • MattSuda
  • Spotify Star
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

Cannot Log Into Spotify via Web or Android

Hey everyone, as of yesterday I was automatically logged off of Spotify on my mobile device (Android) and have since been unable to log back in. I log in using facebook and have tried to remove it from my facebook apps settings, reinstalling Spotify,...

  • Regular
  • Hey everyone, as of yesterday I was automatically logged off of Spotify on my mobile device (Android) and have since been unable to log back in. I log in using facebook and have tried to remove it fr...
  • franny3
  • Newbie
  • 503 Views
  • 4 replies
  • 2 likes
  • Login
  • 503 Views
  • 4 replies
  • 2 likes

Compra de premium para estudiantes cobró pero no da premium

¿Alguien me puede ayudar?El día de ayer compré un Premium para estudiantes, el sistema me mostró un mensaje que aún no cobran, miré la tarjeta el día de hoy y me cobraron. Abrí la aplicación y no tenía premium, ya intenté cerrando y volviendo a abrir...

  • Regular
  • ¿Alguien me puede ayudar? El día de ayer compré un Premium para estudiantes, el sistema me mostró un mensaje que aún no cobran, miré la tarjeta el día de hoy y me cobraron. Abrí la aplicación y no t...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 363 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me descontaron dos veces y solo un mes me validaron. Que puedo hacer?

Que puedo hacer alguien que me ayude ya que van dos meses que me cometen este tipo de cosas y la verdad que si sigue así tendré que suspender la cuenta.

  • Newbie
  • Que puedo hacer alguien que me ayude ya que van dos meses que me cometen este tipo de cosas y la verdad que si sigue así tendré que suspender la cuenta.
  • MonicaM_Bogota
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron el costo de una tarjeta de regalo sin haberlo hecho por un año

Me estan cobrando el costo de una tarjet de regalo por un año sin haberlo autorizado y no aparece en mi estado de cuenta de spotify pero si en mi estado de cuenta bancario.Necesito que me repongan el pago indebido.No me interesa que esta cantidad se ...

  • Newbie
  • Me estan cobrando el costo de una tarjet de regalo por un año sin haberlo autorizado y no aparece en mi estado de cuenta de spotify pero si en mi estado de cuenta bancario. Necesito que me repongan ...
  • MonicaM_Bogota
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution domicilio no se puede actualizar

no puedo actualizar mi domicilio y es un problema ya que no puedo agregar a mas gente a mi plan familiar

  • Newbie
  • no puedo actualizar mi domicilio y es un problema ya que no puedo agregar a mas gente a mi plan familiar 
  • MonicaM_Bogota
  • Roadie
  • 244 Views
  • 1 replies
  • 1 likes
  • Account
  • 244 Views
  • 1 replies
  • 1 likes

Solved!! wont let me cancel my subscription

hi need some help i purchased the 30day free trial and want to cancel it .. i have tried 10 times to cancel but i getting told im using the incorrect password .. i log in and set it up thro my facebook and i even changed the password like it told me ...

  • Casual Listener
  • hi need some help i purchased the 30day free trial and want to cancel it .. i have tried 10 times to cancel but i getting told im using the incorrect password .. i log in and set it up thro my facebo...
  • brooks790811
  • Newbie
  • 1099 Views
  • 6 replies
  • 0 likes
  • 1099 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot link to Facebook

I cannot link to Facebook as my old account was hacked so I had to get knew one. Now I am a premium user and although my Facebook say I am connected I never am. Also can never use scobble due to user name and password word not being right. Please hel...

  • Newbie
  • I cannot link to Facebook as my old account was hacked so I had to get knew one. Now I am a premium user and although my Facebook say I am connected I never am. Also can never use scobble due to user...
  • MonicaM_Bogota
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account details won`t update

I have just moved to the US from Brazil and I tried many times to update my new account details and the changes are not being saved. What can I do? This is extremely frustrating!!!

  • Newbie
  • I have just moved to the US from Brazil and I tried many times to update my new account details and the changes are not being saved. What can I do?   This is extremely frustrating!!!
  • MonicaM_Bogota
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

resetting password

I forgot my password, so when i tried resetting it i keep getting an error message stating that i am unable to reset my password. I tried using different passwords in case it had something to do with history passwords. please help me

  • Newbie
  • I forgot my password, so when i tried resetting it i keep getting an error message stating that i am unable to reset my password. I tried using different passwords in case it had something to do with...
  • Robert_W
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Premium account hijiacked

Hi guys, I think my premium account has been hijiacked as in my 'recently played' list, there are songs that I don't even know and also sometimes I've got a message on my app, saying 'Spotify has been paused because your account is being used somewhe...

  • Casual Listener
  • Hi guys,  I think my premium account has been hijiacked as in my 'recently played' list, there are songs that I don't even know and also sometimes I've got a message on my app, saying 'Spotify ...
  • Robert_W
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Facebook Login via CarPlay

How do I login to CarPlay when my normal login is via Facebook? Do I have to change to a username/e-mail based login? Thank you

  • Newbie
  • How do I login to CarPlay when my normal login is via Facebook?  Do I have to change to a username/e-mail based login?   Thank you
  • itu_
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Olvide mi contraseña y mi usuario

Amigos ayuda he olvidado mi usuario premiun y contraseña como ver mi usuario en mi tarjeta de crédito asociada???

  • Newbie
  • Amigos ayuda he olvidado mi usuario premiun y contraseña como ver mi usuario en mi tarjeta de crédito asociada???
  • itu_
  • Community Legend
  • 981 Views
  • 1 replies
  • 1 likes
  • 981 Views
  • 1 replies
  • 1 likes

Canadian Student Discount

Is there a student rate for Canadian subscribers?

  • Newbie
  • Is there a student rate for Canadian subscribers?
  • Camilledleblanc
  • Newbie
  • 2963 Views
  • 2 replies
  • 0 likes
  • 2963 Views
  • 2 replies
  • 0 likes

Help with login details?!

Hi all, my friend has forgotten/lost both password and usernames-is there any way around this? When clicking on contact form it's directing us to log in-obviously we can't?Any ideas would be much appreciated!!Thank youDaisy

  • Newbie
  • Hi all, my friend has forgotten/lost both password and usernames-is there any way around this? When clicking on contact form it's directing us to log in-obviously we can't? Any ideas would be much...
  • itu_
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

HELP! Account may be compromied..

I recently went into my settings and it looks like someone full-fledged got into my account! My username, phone number, and login(for FACEBOOK) are all the same. But he has changed my Birth date, as well as my password! I can now only log in via Face...

  • Casual Listener
  • I recently went into my settings and it looks like someone full-fledged got into my account! My username, phone number, and login(for FACEBOOK) are all the same. But he has changed my Birth date, as ...
  • itu_
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 284 Views
  • 1 replies
  • 0 likes