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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287145 Views

529 replies

34 likes

Account
Free
  • 287145 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13619 Views

6 replies

11 likes

Security
  • 13619 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540178 Views

990 replies

114 likes

Account
  • 540178 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129591 Views

74 replies

12 likes

Account
Login
Premium
  • 129591 Views
  • 74 replies
  • 12 likes

Superuser Contribution missing playlists

Hi recently checked my account and only two of my 15+ playlists are listed. Can you please help me with getting back my missing playlists? Tried to log out and log back in already....

Newbie

Hi recently checked my account and only two of my 15+ playlists are listed. Can you please help me with getting back my missing playlists? Tried to log out and log back in already....

MonicaM_Bogota

Roadie

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

I have 2 accounts

When I signed up for premium I happened to be in Japan and just did it quickly on my phone. I thought I was going through my already established account via FB but turns out I set up a new one and I cant figure out if it even has an email linked to i...

Newbie

When I signed up for premium I happened to be in Japan and just did it quickly on my phone. I thought I was going through my already established account via FB but turns out I set up a new one and I ...

morgannamonett

Music Fan

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

No puedo registrarme en cuenta familiar

Hola quise registrarme para la cuenta familiar y me salió eso, pero no tengo otra cuenta .. Qué hago?

Newbie

Hola quise registrarme para la cuenta familiar y me salió eso, pero no tengo otra cuenta .. 😞 Qué hago?

osornios

Spotify Star

1946 Views

3 replies

0 likes

  • 1946 Views
  • 3 replies
  • 0 likes

Internal Server Error 500

I just moved from US to Costa Rica and I was able to listen to Spotify until one day it asked me to change my country. So I did. Now when I log in, it says "Error 500: Internal Server Error" Then it says "Someone put a frog in our servers. Sorry abou...

Newbie

I just moved from US to Costa Rica and I was able to listen to Spotify until one day it asked me to change my country.  So I did.  Now when I log in, it says "Error 500: Internal Server Err...

selfiequeen

Newbie

6415 Views

4 replies

0 likes

Free
Login
  • 6415 Views
  • 4 replies
  • 0 likes

Can't get past the login page!

Hey! So I'm traveling at the moment, and I tried logging into my Spotify account on my kindle and after I enter my credentials, it gives me the "14 days" notification at the bottom but doesn't actually log in, it stays on the log in page regardless a...

Casual Listener

Hey! So I'm traveling at the moment, and I tried logging into my Spotify account on my kindle and after I enter my credentials, it gives me the "14 days" notification at the bottom but doesn't actual...

Verifiedangel

Casual Listener

316 Views

2 replies

0 likes

Login
  • 316 Views
  • 2 replies
  • 0 likes

Pagare con Carta Regalo Spotify/ Pay With Giftcard Spoitfy

Salve, io vivo in Germania, e stamattina ho comprato una carta regalo per pagare Spotify, ma quando metto il codice mi dice che la carta regalo non è valida per il mio paese, allora ho messo Spotify in tedesco e ho cambiato le impostazioni mettendo c...

Casual Listener

Salve, io vivo in Germania, e stamattina ho comprato una carta regalo per pagare Spotify, ma quando metto il codice mi dice che la carta regalo non è valida per il mio paese, allora ho messo Spotify ...

Robertomazreku

Casual Listener

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Problemas plan Familiar Premium

Estimados, dentro del plan faniliar premium tenia a 5 personas, la cual la semana pasada le enviaron un mail que tenia como subjet "Una actualizacion rapida sobre tu suscripcion" las 5 personas en menos de 2 horas confirmaron la direccion y codigo po...

Newbie

Estimados, dentro del plan faniliar premium tenia a 5 personas, la cual la semana pasada le enviaron un mail que tenia como subjet "Una actualizacion rapida sobre tu suscripcion" las 5 personas en me...

Brander27

Newbie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Spotify Hacked

My spotify has been hacked twice in a week - it is linked to my FB (which is unaffected) - i have changed my FB password twice now and the person can still access it cant even contact Spotify... to discuss it. i have signed all devices out makes no d...

Newbie

My spotify has been hacked twice in a week - it is linked to my FB (which is unaffected) - i have changed my FB password twice now and the person can still access it   cant even contact Spotif...

Robert_W

Community Legend

349 Views

1 replies

0 likes

Security
  • 349 Views
  • 1 replies
  • 0 likes

Someone's using account but it's not saying who or where!

My account constantly stops because my 'account is being used somewhere else.'I've already changed my password twice and logged out of all MY devices. What else could this beeeee

Newbie

My account constantly stops because my 'account is being used somewhere else.' I've already changed my password twice and logged out of all MY devices. What else could this beeeee

MattSuda

Spotify Star

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

charged twice

hey guys, joined premium for students. admitted my internet did disconnect while subscribing and had to click next twice. today got a card charge twice. can i get this addressed please?

Casual Listener

hey guys, joined premium for students. admitted my internet did disconnect while subscribing and had to click next twice.   today got a card charge twice. can i get this addressed please? 

MattSuda

Spotify Star

206 Views

3 replies

0 likes

  • 206 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password wont reset and cant log in!

Hey guys! I forgot my password so I tried to reset it a million times, in different browsers, only using my user name and it just says "can not reset password" every time. Then because I can't login, I can't contact anyone at Spotify. This is insane!...

Newbie

Hey guys! I forgot my password so I tried to reset it a million times, in different browsers, only using my user name and it just says "can not reset password" every time. Then because I can't login,...

ZullyB

Roadie

274 Views

1 replies

0 likes

Account
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Belgium student discount

Hello, Will there ever be a option in the future for belgium students to get discount?

Casual Listener

Hello,   Will there ever be a option in the future for belgium students to get discount?  

maartenboni

Newbie

3805 Views

4 replies

0 likes

  • 3805 Views
  • 4 replies
  • 0 likes

Superuser Contribution 7 days Free Premium

Must i cancel the Abo After 7 Days or goes it automatically and im a normel User?

Newbie

Must i cancel the Abo After 7 Days or goes it automatically and im a normel User?

ZullyB

Roadie

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

spotify family

I dont find my family on the family slots. I only have 5 open slots to add people, but my ex does still have it! What can I do?

Newbie

I dont find my family on the family slots.  I only have 5 open slots to add people, but my ex does still have it!   What can I do?

Robert_W

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Why am i being charged?

I have a FREE account but I have been charged £9.99! Why ???

Casual Listener

I have a FREE account but I have been charged £9.99! Why ???

Robert_W

Community Legend

241 Views

3 replies

0 likes

Account
  • 241 Views
  • 3 replies
  • 0 likes

about Premium

我和我的家人一起買高級但我錯了地址所以我重新發送邀請碼給我自己但係統顯示該地址與帳戶不同所以我不能使用高級版如何解決這個問題

Casual Listener

我和我的家人一起買高級但我錯了地址所以我重新發送邀請碼給我自己但係統顯示該地址與帳戶不同所以我不能使用高級版如何解決這個問題

Maxim

Spotify Star

360 Views

5 replies

0 likes

  • 360 Views
  • 5 replies
  • 0 likes

Commercials on Spotify Playlists

Hey Spotify!Super happy with your service, it's my only source of music right now. Truly appreciate that you bring in some old stubborn acts as well, love me some Led Zep! BUT! I'm now paying for premium, and I'd say by far the biggest reason is to b...

Regular

Hey Spotify! Super happy with your service, it's my only source of music right now. Truly appreciate that you bring in some old stubborn acts as well, love me some Led Zep! 😃   BUT! I'm no...

julben

Casual Listener

3203 Views

7 replies

4 likes

Account
Premium
Subscription
  • 3203 Views
  • 7 replies
  • 4 likes

Solved!! login with Facebook, two different accounts under personal and spotify artist

hey good people, i'm trying to merge DJ Kirk, my artist profile, and Kirk Boese, my personal account as one... When I login in via facebook to both platforms, spotify for artists, and general spotify, I get two different logins, Kirk Boese and DJ Kir...

Casual Listener

hey good people, i'm trying to merge DJ Kirk, my artist profile, and Kirk Boese, my personal account as one...   When I login in via facebook to both platforms, spotify for artists, and genera...

Maxim

Spotify Star

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Web player Chrome says I am "Listening on CLIFF" but my home computer is asleep.

Web player Chrome says I am "Listening on CLIFF" but my home computer is asleep. CLIFF is a user on my home computer. I use the web player at home too. I do not use the app.PremiumWeb player will not play for me.Can someone help?

Visitor

Web player Chrome says I am "Listening on CLIFF" but my home computer is asleep.  CLIFF is a user on my home computer. I use the web player at home too. I do not use the app. Premium Web play...

kndh13

Regular

891 Views

1 replies

0 likes

Premium
  • 891 Views
  • 1 replies
  • 0 likes

Disconect or find device

Somebody is conected on my accont listening in my device that was stolen! Can I discover where is it or just disconect from that dedevice?

Newbie

Somebody is conected on my accont listening in my device that was stolen! Can I discover where is it or just disconect from that dedevice?

205 Views

0 replies

0 likes

Account
Login
Security
  • 205 Views
  • 0 replies
  • 0 likes