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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82192 Views

9 replies

2 likes

Account
Login
  • 82192 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657648 Views

13 replies

4 likes

Account
  • 657648 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739110 Views

18 replies

29 likes

  • 739110 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution Mail supuestamente en uso pero al pedir recupero de contraseña me dice que no existe

Quiero crear una cuenta nueva.Me sale que el mail ya está en uso.Cuando pido recupero de contraseña me dice que el mail no existe (???)

Regular

Quiero crear una cuenta nueva. Me sale que el mail ya está en uso. Cuando pido recupero de contraseña me dice que el mail no existe (???)

Alejandro_C

Spotify Legend

366 Views

1 replies

0 likes

Account
Login
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança de R$10,00 e não adesão aos 60 dias gratuitos

Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no aplicativo oferecendo 60 dias grátis mas, ao fim do pr...

Casual Listener

Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no apl...

Bittencourt

Spotify Star

2316 Views

14 replies

0 likes

Android
  • 2316 Views
  • 14 replies
  • 0 likes

Blocked account

My father booked the money for spotify premium back yesterday. And now my account is blocked. What do i need to do?

Newbie

My father booked the money for spotify premium back yesterday. And now my account is blocked. What do i need to do?

Maxim

Spotify Star

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution You've cancelled your Spotify subscription

I recieved the above titled email today informing me I have canclled my family member subscription and it will end today...No notification before this email today and my card / details are good.How do I get a real person at Spotify to tell me what ha...

Visitor

I recieved the above titled email today informing me I have canclled my family member subscription and it will end today... No notification before this email today and my card / details are good. H...

Alejandro_C

Spotify Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution abonnement premium

Bonjour à tous,je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois? Merci de votre aide.

Newbie

Bonjour  à tous, je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois?    M...

Alejandro_C

Spotify Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

someone is using my spotify and i want the person out!

ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.

Casual Listener

ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.

Hubo

Community Legend

352 Views

4 replies

0 likes

  • 352 Views
  • 4 replies
  • 0 likes

Superuser Contribution Email address already in use

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my profile I can't change the user name chosen by the ...

Newbie

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my ...

Alejandro_C

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Modalidade de pagamento da mensalidade

Haveria outra modalidade de pagamento da mensalidade que não seja por cartāo de crédito?

Newbie

Haveria outra modalidade de pagamento da mensalidade que não seja por cartāo de crédito?

Bittencourt

Spotify Star

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Premium não funcionando

Ontem por volta das 16h eu assinei a Conta Premium, a assinatura foi aprovada, mas não recebi nenhum e-mail e minha conta ainda consta free. O que devo fazer?

Newbie

Ontem por volta das 16h eu assinei a Conta Premium, a assinatura foi aprovada, mas não recebi nenhum e-mail e minha conta ainda consta free. O que devo fazer?

Bittencourt

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Spotify Family codes don't work

I have subscribed to spotify for family but the links / codes it sends out when inviting do not work. I have tried this now a number of times with no success.

Newbie

I have subscribed to spotify for family but the links / codes it sends out when inviting do not work.  I have tried this now a number of times with no success.

Jacob

Community Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Charged twice

I am being charged 10.66 and 16 per month - just recently switched to family plan.

Newbie

I am being charged 10.66 and 16 per month - just recently switched to family plan.

Jacob

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family

Hey, i started up a family account using a neteller physical card.. while living in belgium the account was automatically set up in the UK. I can listen to my music without any trouble but i can't invite my brother living on the same adress to join m...

Newbie

Hey, i started up a family account using a neteller physical card.. while living in belgium the account was automatically set up in the UK. I can listen to my music without any trouble but i can't in...

Alejandro_C

Spotify Legend

262 Views

1 replies

0 likes

Account
Premium
Subscription
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Azerbaijan-Turkey

Hi all. Spotify is no available in my country. I am in Turkey now and downloaded the app. But can not pay with my country card. Non Spotify country. Are there any other payment options for spotify Premium? I have Paypal accunt too. Please help me

Newbie

Hi all. Spotify is no available in my country. I am in Turkey now and downloaded the app. But can not pay with my country card. Non Spotify country. Are there any other payment options for spotify Pr...

MattSuda

Spotify Star

1701 Views

2 replies

0 likes

  • 1701 Views
  • 2 replies
  • 0 likes

UNIQUE PROBLEM WITH FAMILY PREMIUM PLAN! Please help!!

I just signed up for a family premium account. We live overseas, but since I am paying with a U.S. credit card, it has us listed as a U.S. account. That's fine, but it now my husband and children (who live here with me) are not allowed to accept the ...

Newbie

I just signed up for a family premium account.  We live overseas, but since I am paying with a U.S. credit card, it has us listed as a U.S. account.  That's fine, but it now my husband and ...

MattSuda

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Solved!! Opeens geen premium meer en heb genoeg banksaldo.

Mijn premium account is zomaar omgezet naar een free account, zonder enige kennisgeving van deze actie. Dit vind ik een beetje raar, aangezien ik al enige tijd een trouwe klant ben van Spotify. Moet ik nu zelf weer een premium subscription aan gaan v...

Casual Listener

Mijn premium account is zomaar omgezet naar een free account, zonder enige kennisgeving van deze actie. Dit vind ik een beetje raar, aangezien ik al enige tijd een trouwe klant ben van Spotify. Moet ...

Hubo

Community Legend

787 Views

4 replies

0 likes

Account
Premium
Subscription
  • 787 Views
  • 4 replies
  • 0 likes

Solved!! I keep getting billed twice a mont for my Spotify premium

Hi. When i go through my bank history, I see that i have been withdrawn twice a mont for spotify premium for the last 8 months. I can not see why this is happening or how to cancel theese subscribtions. Hopefull one on Spotify's personel can get back...

Newbie

Hi. When i go through my bank history, I see that i have been withdrawn twice a mont for spotify premium for the last 8 months. I can not see why this is happening or how to cancel theese subscribtio...

Jacob

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Work in the merchant navy with no internet connection - but would like to use Spotify.

Hi - this post is on behalf of another. My partner is going away to Antartica in the coming weeks and pays for a Spotify subscription. However, after a month at sea with no internet connection, it stops him from being able to access his offline playl...

Visitor

Hi - this post is on behalf of another.   My partner is going away to Antartica in the coming weeks and pays for a Spotify subscription. However, after a month at sea with no internet connecti...

MattSuda

Spotify Star

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duda plan familiar trabajo

Hola, estoy interesado en el plan familiar pero tengo una duda. Es posible que dos personas que vivimos en el mismo domicilio podamos usar Spotify en otros sitios diferentes? Por ejemplo, si una persona lo hace desde su lugar de trabajo y otra desde ...

Newbie

Hola, estoy interesado en el plan familiar pero tengo una duda.  Es posible que dos personas que vivimos en el mismo domicilio podamos usar Spotify en otros sitios diferentes? Por ejemplo,...

rulo114

Newbie

923 Views

3 replies

0 likes

  • 923 Views
  • 3 replies
  • 0 likes

Premium Family - saying already part of group or another

Have received voucher code but when press submit it comes back saying already part of family or another - choose to switch. Not yet a member of the family premium yet so not sure what is going on?

Casual Listener

Have received voucher code but when press submit it comes back saying already part of family or another - choose to switch.   Not yet a member of the family premium yet so not sure what is goi...

MattSuda

Spotify Star

311 Views

3 replies

0 likes

  • 311 Views
  • 3 replies
  • 0 likes