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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5951 Views
  • 1 replies
  • 9 likes
  • Security
  • 5951 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 472732 Views
  • 978 replies
  • 111 likes
  • Account
  • 472732 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207717 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207717 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118909 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118909 Views
  • 72 replies
  • 12 likes

Solved!! Someone was using my accont before me, how can I reset everything and start from the beginning?

Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later, then this happens: Some peruvian dude got access to my ...

  • Casual Listener
  • Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later,...
  • MattSuda
  • Spotify Star
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Can't cancel premium!! -evidence

I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that I could not get on and not my own. It is ridiculus...

  • Newbie
  • I have been trying to cancel my spotify premium before they charge me again tomorrow and it won't let me get onto my account. I would like to use this post as evidence that it is spotify's fault that...
  • MattSuda
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify doesn't work in other country

Hello there, I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonna be here 'till may and Spotify does not allow me to listen to musi...

  • Casual Listener
  • Hello there,   I have a problem with using Spotify! I'm from Latvia and my payment is made for my Latvian card, but I came to Portugal as foreign student in Erasmus program and I'm gonn...
  • rodrigodiazgarr
  • Newbie
  • 6731 Views
  • 13 replies
  • 0 likes
  • Free
  • 6731 Views
  • 13 replies
  • 0 likes

Solved!! Google wallet for payment

Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Google wallets.

  • Regular
  • Hi, I'm inquiring when is GW a method of payment for Spotify? I'm a 15 year old student and I obviously don't have visa, master card or PayPal. Sooooooo the or method available for me is through Goog...
  • SantoshStar
  • Regular
  • 21667 Views
  • 4 replies
  • 2 likes
  • 21667 Views
  • 4 replies
  • 2 likes

nao consigo ter um plano premium familia

toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.

  • Newbie
  • toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.
  • MattSuda
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Can't reset password

I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password.Click submit....but then it says my 'form expired'! And new password doesn't work.Not a time out issue as literally changi...

  • Newbie
  • I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password. Click submit....but then it says my 'form expired'! And new passwor...
  • MattSuda
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

My mothers facebook connected to my spotify

I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connect facebooks but moms being moms and not reading thi...

  • Newbie
  • I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connec...
  • MattSuda
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Student account, charged for regular premium

Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?

  • Newbie
  • Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Can I change my profile picture without Facebook?

I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?

  • Visitor
  • I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?
  • MattSuda
  • Spotify Star
  • 885 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 885 Views
  • 1 replies
  • 0 likes

Close account

Does anyone know how to permanently delete your Spotify account?

  • Visitor
  • Does anyone know how to permanently delete your Spotify account?
  • Specialworld
  • Community Legend
  • 12941 Views
  • 3 replies
  • 0 likes
  • 12941 Views
  • 3 replies
  • 0 likes

Solved!! How do I unlink Facebook from mobile?

So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlink it. What can I do?

  • Visitor
  • So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlin...
  • MattSuda
  • Spotify Star
  • 1581 Views
  • 3 replies
  • 1 likes
  • 1581 Views
  • 3 replies
  • 1 likes

Solved!! Problems logging in Android app.

Hello, I'm having some problems when logging in to the Android app on a new device.I'm using an account that's not integrated with Facebook. However, when I try to log in with my Spotify account credentials, I receive the following error:"You do not ...

  • Regular
  • Hello, I'm having some problems when logging in to the Android app on a new device. I'm using an account that's not integrated with Facebook. However, when I try to log in with my Spotify account cr...
  • DaianeStelzner
  • Regular
  • 2521 Views
  • 8 replies
  • 0 likes
  • 2521 Views
  • 8 replies
  • 0 likes

Random Vietnamese Songs Keep Playing

Hi, Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's like it's the last song of all time and it's not going anyw...

  • Newbie
  • Hi,   Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's...
  • 502 Views
  • 0 replies
  • 1 likes
  • 502 Views
  • 0 replies
  • 1 likes

Cambiar dirección con cuenta vinculada a facebook

Hola a todos,hoy en la mañana nos desvincularona toda mi familia de la cuenta familiar que abrimos y al tratar de unirnos de nuevo,nos dice que la dirección agregada no coincide con la de la persona que contrató el plan (mi hermano mayor) ,y cuando t...

  • Casual Listener
  • Hola a todos,hoy en la mañana nos desvincularona toda mi familia de la cuenta familiar que abrimos y al tratar de unirnos de nuevo,nos dice que la dirección agregada no coincide con la de la persona ...
  • cadmielp
  • Roadie
  • 1718 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1718 Views
  • 5 replies
  • 0 likes

Can't change country on free trial?

Want to update to premium from trial but can't change country???

  • Casual Listener
  • Want to update to premium from trial but can't change country???
  • osornios
  • Spotify Star
  • 644 Views
  • 3 replies
  • 0 likes
  • 644 Views
  • 3 replies
  • 0 likes

Solved!! como activar plan Family para que no se cobre dos veces en un mes

Hola, actualmente tengo spotify premium , y mis padres spotify premium por tres meses. Me gustaria activar el plan family pero me preocupa que si ya he recibido el cobro de los 9.99 de este mes al hacerlo se me añadan unos 14.99 en el mismo mes.¿si l...

  • Newbie
  • Hola, actualmente tengo spotify premium , y mis padres spotify premium por tres meses. Me gustaria activar el plan family pero me preocupa que si ya he recibido el cobro de los 9.99 de este mes al ha...
  • osornios
  • Spotify Star
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

How do I turn off suggested tracks???

I have a Premium account however when I was playing Spotify through my Sonos speaker earlier tonight I kept getting a suggested track after only one song on my chosen playlist had played... I tried different playlists and also tried queueing up songs...

  • Regular
  • I have a Premium account however when I was playing Spotify through my Sonos speaker earlier tonight I kept getting a suggested track after only one song on my chosen playlist had played... I tried d...
  • andyspur71
  • Newbie
  • 6657 Views
  • 6 replies
  • 0 likes
  • 6657 Views
  • 6 replies
  • 0 likes

Solved!! I put the family code in the wrong account

Hello, my cousin sent me the link to register my account into the premium family account but when I inserted the code I was logged in my brother's account and I didn't see. Now, is there any chance to disactivate my brother's account from the family ...

  • Casual Listener
  • Hello, my cousin sent me the link to register my account into the premium family account but when I inserted the code I was logged in my brother's account and I didn't see. Now, is there any chance t...
  • Bittencourt
  • Spotify Star
  • 870 Views
  • 3 replies
  • 0 likes
  • 870 Views
  • 3 replies
  • 0 likes

Not sure if I signed up with Vodafone right

So I signed up for Premium deal at Xmas for 3 months at 10 euro. In March money came out of my account. I just joined with Vodafone and part of the deal is Spotify Premium. Now I have cancelled my subscription to spoify premium through the site and s...

  • Casual Listener
  • So I signed up for Premium deal at Xmas for 3 months at 10 euro. In March money came out of my account.  I just joined with Vodafone and part of the deal is Spotify Premium. Now I have cancelle...
  • osornios
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes