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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396107 Views
  • 943 replies
  • 107 likes
  • Account
  • 396107 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170405 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170405 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98817 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98817 Views
  • 68 replies
  • 10 likes

Forgotton email and password and been paying for an app i cant access or use! please help!!

So basically i got a new phone for christmas which meant redownloading the spotify app to my new phone. When i downloaded it i realised that i knew my username which is 'louisegriffiths1' but not my password so when i clicked on 'forgotton password' ...

  • Visitor
  • So basically i got a new phone for christmas which meant redownloading the spotify app to my new phone. When i downloaded it i realised that i knew my username which is 'louisegriffiths1' but not my ...
  • osornios
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 169 Views
  • 1 replies
  • 0 likes

Vodafone cancelled my Premium Account

Can someone please help as I am being driven mad by poor customer service... Vodafone asked me to download their My Vodafone app, they said that if I did so, it would give me an extra 1Gb of data each month... therefore I did! That is when things got...

  • Casual Listener
  • Can someone please help as I am being driven mad by poor customer service...   Vodafone asked me to download their My Vodafone app, they said that if I did so, it would give me an extra 1Gb of...
  • Robert_W
  • Community Legend
  • 946 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 946 Views
  • 4 replies
  • 0 likes

Loosing all online content over and over again

Hi.Recently all my offline context keeps disappearing, it's really frustrating now.I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening again!Basically not getting what I'm paying for? Please he...

  • Casual Listener
  • Hi. Recently all my offline context keeps disappearing, it's really frustrating now. I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening a...
  • osornios
  • Spotify Star
  • 662 Views
  • 5 replies
  • 0 likes
  • 662 Views
  • 5 replies
  • 0 likes

Superuser Contribution plan familiar

Necesito que un familiar se una a mi plan familiar, le envié la invitación pero le arroja mi direccion como "incorrecta", no debe ser asi, ya que otras personas han puesto los mismos datos y se encunetra correcto. Además Spotify no me deja ver mi dir...

  • Newbie
  • Necesito que un familiar se una a mi plan familiar, le envié la invitación pero le arroja mi direccion como "incorrecta", no debe ser asi, ya que otras personas han puesto los mismos datos y se encun...
  • Julian
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help!

I need to cancel someone elses account that is using my debit card, i dont have there account info, also if i cancel my debit card will they still get premium until the end of he month or will it cut off ?

  • Newbie
  • I need to cancel someone elses account that is using my debit card, i dont have there account info, also if i cancel my debit card will they still get premium until the end of he month or will it cut...
  • Julian
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

Hacked account

Hello, My account has been hacked and i want it back.. and since im not in the mood for waiting for something that should for obvious reasons NOT be possible (Changeing Email with the password that they hacked, without a security peramiters.). Since ...

  • Casual Listener
  • Hello, My account has been hacked and i want it back.. and since im not in the mood for waiting for something that should for obvious reasons NOT be possible (Changeing Email with the password that t...
  • Snail1387
  • Casual Listener
  • 237 Views
  • 5 replies
  • 0 likes
  • 237 Views
  • 5 replies
  • 0 likes

All downloaded music gone, why like this???

Hey, this is super annoying, I pay everymonth for the premium spotify and already 2 times, over 2500 songs, are deleted so I have to download them again from the beginning. I bought this app for listening music when I am travelling so I can download ...

  • Casual Listener
  • Hey, this is super annoying, I pay everymonth for the premium spotify and already 2 times, over 2500 songs, are deleted so I have to download them again from the beginning. I bought this app for list...
  • KatesHere
  • Community Legend
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Problème de comptes

Je me fais debiter tous les mois de 10 euros mais je n'arrive pas a retrouver le compte sur lequel je me suis abonné pour me désabonner. Comment faire?

  • Casual Listener
  • Je me fais debiter tous les mois de 10 euros mais je n'arrive pas a retrouver le compte sur lequel je me suis abonné pour me désabonner. Comment faire?
  • KatesHere
  • Community Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Change username

Hey! I wanted to know, if there is any possibility to change my username/accountname (not using Facebook). Do i just don`t find this option? Or can i contact someone who can change my username? Thanks for your help

  • Gig Goer
  • Hey!   I wanted to know, if there is any possibility to change my username/accountname (not using Facebook). Do i just don`t find this option? Or can i contact someone who can change my userna...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Student discount

i recently attempted to apply the NUS student discount to my sibscription. i was asked to enter my NUS card number and DoB which i dis corretly. On the next page I am asked to enter my facebook password for verification. i click the the button to 'co...

  • Newbie
  • i recently attempted to apply the NUS student discount to my sibscription.   i was asked to enter my NUS card number and DoB which i dis corretly.   On the next page I am asked to e...
  • Jselmo99
  • Newbie
  • 11255 Views
  • 4 replies
  • 0 likes
  • 11255 Views
  • 4 replies
  • 0 likes

Getting Help

Is there a way to contact spotify for help on technical issues or is the community discussion board really only way to troubleshoot? I have already composed a message here but have not received a reply? I searched for spotify webpage but could not fi...

  • Casual Listener
  • Is there a way to contact spotify for help on technical issues or is the community discussion board really only way to troubleshoot? I have already composed a  message here but have not received...
  • Robert_W
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

Premium account saying it's free

I pay for a premium account and when I log in on the app it comes up with all my old playlists and says it's a free account, however when I log in online it says I have a premium subscription and comes up with all my current playlists, I'm also using...

  • Newbie
  • I pay for a premium account and when I log in on the app it comes up with all my old playlists and says it's a free account, however when I log in online it says I have a premium subscription and com...
  • KatesHere
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify keeps saying "connecting"

I have a perimium account with US-based payment method. I travelled to Iran for a period of time. First few weeks Spotify was okay, it's been couple of weeks now that it keeps telling me it's "connecting" on all my devices (mac, linux, iphone). I hav...

  • Casual Listener
  • I have a perimium account with US-based payment method. I travelled to Iran for a period of time. First few weeks Spotify was okay, it's been couple of weeks now that it keeps telling me it's "connec...
  • ikalfanis
  • Casual Listener
  • 9583 Views
  • 6 replies
  • 2 likes
  • 9583 Views
  • 6 replies
  • 2 likes

account & playlist

Hello. I am Boma Pak from Seoul, Korea.I visited NYC last month and I used Spotify. At that time I didn't know Spotify is not yet launched in Korea. After I got back here, It worked apparently I could listen to the music via Spotify like 2 weeks. Sud...

  • Visitor
  • Hello. I am Boma Pak from Seoul, Korea. I visited NYC last month and I used Spotify. At that time I didn't know Spotify is not yet launched in Korea.   After I got back here, It worked appare...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account deleted

In January I paused my premium account and couldn't deactivate it as i live in Germany and i figured since my Spotify account was Irish i would have to wait until I was home to reactivate it. As I was abroad for longer than 14 days and I couldn't log...

  • Casual Listener
  • In January I paused my premium account and couldn't deactivate it as i live in Germany and i figured since my Spotify account was Irish i would have to wait until I was home to reactivate it. As I wa...
  • Lee
  • Spotify
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

[account] [ login] Preciso trocar meu e-mail, mas esqueci minha senha

Tive que apagar o app e baixar de novo e quando fui fazer login, esqueci minha senha. Então coloquei meu nome de usuário, só que o e-mail que mandaram a senha para lembrar, é um e-mail que não tenho mais acesso. Teria alguma outra forma de fazer logi...

  • Newbie
  • Tive que apagar o app e baixar de novo e quando fui fazer login, esqueci minha senha. Então coloquei meu nome de usuário, só que o e-mail que mandaram a senha para lembrar, é um e-mail que não t...
  • 238 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 238 Views
  • 0 replies
  • 0 likes

Problema na confirmação de compra pelo cartao

Tento adiquirir o Spotify Premium, mas toda vez na hora de preencher sobre o cartão, exibe a seguinte mensagem Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outra for...

  • Newbie
  • Tento adiquirir o Spotify Premium, mas toda vez na hora de preencher sobre o cartão, exibe a seguinte mensagem  Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se pre...
  • Bittencourt
  • Spotify Star
  • 415 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 415 Views
  • 2 replies
  • 0 likes

Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço

Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço

  • Newbie
  • Quero redefinir minha senha e não consigo. Já tentei e não me mandam email para redefinição. Abraço 
  • Bittencourt
  • Spotify Star
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Premium ended today but I cancelled after paying

Premium ended today but I cancelled after paying, I didn't notice that the payment was already authorized. How can I keep premium for this month? Doesn't make sense pay for the service and not use it.

  • Newbie
  • Premium ended today but I cancelled after paying, I didn't notice that the payment was already authorized.   How can I keep premium for this month? Doesn't make sense pay for the service and n...
  • ItsJamesJ
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes