Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there ... my daughter is always using spotify on her phone ... and since I also use it when I am at work sometimes she accidentally uses it and interrupts my music since we were just on the one premium account. I thought for her birthday I would u...
Hi recently i just noticed that my account was changed from premium suscription to free. I've been paying for the subscription monthly and did not switch my account. Can you please help me with this? I checked this via the spotify app and the spotify...
Hello everyone, I've forgotten the password from my spotify account and a don't remeber the password of the email that i did submited on my register either, are there anyway that a can get my account back? I got premium account and I going crazy whit...
Hey, so many of you people know about error code 18, but i have only seen answers for windows 8 and they don't work. so i have tried to delete and dowload again. Restarted tons of times. Help me out here
I got the free 30 day premium subscription and it said that it was gonna auto renew. I don't want it to do that so I googled it and it said that if you just cancel the subscription the 30 days will stay there and then at the end it won't a up renew s...
HelloYesterday when I was listening to Spotify, out of nowhere the music I was listening to changed, and all my songs had been lost.Is there any way to recover my songs?I tried to contact the Spotify directly but without success.I already changed the...
I'm trying to buy my Dad a premium Spotify membership in Australia. I currently live in the UK and therefore need to make the payment on UK Visa card. However, when I try to plug it in as payment method - it says I must use a Australian credit card w...
Hi everyone! I regularly use the post to facebook/twitter/tumblr option but recently I have changed my tumblr username and now nothing will share - I don't know how to fix it or unlink it so I can relink it - anyone know how to help?
It is ridiculous that you do not have a telephone number to contact customer service, my credit card is being charged and none of my accounts are premium nor are my wife's account. This could be cleared up with one 10 minute phone call, but instead i...
I've just changed my spotify account, but I cannot connect it with my Twitter acount.I want to share what I'm listening to but It is not working I do not what else to do please help me!
Jika saya mendaftar akun spotify saya beda negara untuk mendapatkan metode pembayaran yang saya inginkan. apakah masih bisa dipakai dinegara saya?
I can't access acount. Per instructions, I attempted to do so via Facebook. Changed my facebook password. Still not working.
Me gustaría saber, ¿porqué me aparecen tres pagos en spotify?
He intentado sincronizar mi cuenta de Spotify con mi cuenta de Facebook y sin embargo no se logra hacer, ya lo intenté desde la PC y solamente pasa lo de la imagen; como que se actualiza la pagina pero no pasa nada, y en mi celular marca ese error.
I have a Premium account that is working perfectly when I log in with my I Mac, but when I log in with my Chromebook I can't access my account settings and I have to click the Web Player link on the bottom of the screen to listen to any music at all....
So I have been looking all over for the $10 gift card and aven't seen any for the past 2 weeks or so. Are they not being sold anymore or are they just sold out because of the holidays?
My old credit card expired, when I added the new card I was asked to insert my college information as a student, I am not a student anymore but it wouldn't let me adjust anything after that.
Olá, boa tarde.Semana passada (17/03), fiz o pagamento da minha conta premium mas até hoje (20/03) ainda se encontra bloqueada.O que deve ser feito para solucionar esse problema?
Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titular dá conta.Como proceder???
I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to open a new account.