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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 262440 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 262440 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13030 Views
  • 6 replies
  • 11 likes
  • Security
  • 13030 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529063 Views
  • 989 replies
  • 113 likes
  • Account
  • 529063 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128063 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128063 Views
  • 74 replies
  • 12 likes

Superuser Contribution Payment

Jika saya mendaftar akun spotify saya beda negara untuk mendapatkan metode pembayaran yang saya inginkan. apakah masih bisa dipakai dinegara saya?

  • Newbie
  • Jika saya mendaftar akun spotify saya beda negara untuk mendapatkan metode pembayaran yang saya inginkan. apakah masih bisa dipakai dinegara saya?
  • FabianS_Bogota
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't access account

I can't access acount. Per instructions, I attempted to do so via Facebook. Changed my facebook password. Still not working.

  • Newbie
  • I can't access acount. Per instructions, I attempted to do so via Facebook. Changed my facebook password. Still not working. 
  • FabianS_Bogota
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Login
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con pagos

Me gustaría saber, ¿porqué me aparecen tres pagos en spotify?

  • Newbie
  • Me gustaría saber, ¿porqué me aparecen tres pagos en spotify?
  • FabianS_Bogota
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • Premium
  • 245 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No puedo conectar mi cuenta con Facebook

He intentado sincronizar mi cuenta de Spotify con mi cuenta de Facebook y sin embargo no se logra hacer, ya lo intenté desde la PC y solamente pasa lo de la imagen; como que se actualiza la pagina pero no pasa nada, y en mi celular marca ese error.

  • Newbie
  • He intentado sincronizar mi cuenta de Spotify con mi cuenta de Facebook y sin embargo no se logra hacer, ya lo intenté desde la PC y solamente pasa lo de la imagen; como que se actualiza la pagi...
  • FabianS_Bogota
  • Roadie
  • 30869 Views
  • 1 replies
  • 0 likes
  • 30869 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in on Chromebook

I have a Premium account that is working perfectly when I log in with my I Mac, but when I log in with my Chromebook I can't access my account settings and I have to click the Web Player link on the bottom of the screen to listen to any music at all....

  • Newbie
  • I have a Premium account that is working perfectly when I log in with my I Mac, but when I log in with my Chromebook I can't access my account settings and I have to click the Web Player link on the ...
  • FabianS_Bogota
  • Roadie
  • 2795 Views
  • 1 replies
  • 0 likes
  • 2795 Views
  • 1 replies
  • 0 likes

Can't find $10 Spotify gift card?

So I have been looking all over for the $10 gift card and aven't seen any for the past 2 weeks or so. Are they not being sold anymore or are they just sold out because of the holidays?

  • Regular
  • So I have been looking all over for the $10 gift card and aven't seen any for the past 2 weeks or so. Are they not being sold anymore or are they just sold out because of the holidays?
  • Alejandra_2287
  • Newbie
  • 2502 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 2502 Views
  • 5 replies
  • 0 likes

Solved!! Not a student anymore, can't change payment options.

My old credit card expired, when I added the new card I was asked to insert my college information as a student, I am not a student anymore but it wouldn't let me adjust anything after that.

  • Casual Listener
  • My old credit card expired, when I added the new card I was asked to insert my college information as a student, I am not a student anymore but it wouldn't let me adjust anything after that.
  • Colton-Rogers
  • Casual Listener
  • 4110 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 4110 Views
  • 5 replies
  • 0 likes

Premium bloqueado

Olá, boa tarde.Semana passada (17/03), fiz o pagamento da minha conta premium mas até hoje (20/03) ainda se encontra bloqueada.O que deve ser feito para solucionar esse problema?

  • Casual Listener
  • Olá, boa tarde. Semana passada (17/03), fiz o pagamento da minha conta premium mas até hoje (20/03) ainda se encontra bloqueada. O que deve ser feito para solucionar esse problema?
  • Bittencourt
  • Spotify Star
  • 1763 Views
  • 9 replies
  • 0 likes
  • 1763 Views
  • 9 replies
  • 0 likes

Premium familiar

Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titular dá conta.Como proceder???

  • Newbie
  • Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titu...
  • Bittencourt
  • Spotify Star
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

I'm having trouble logging onto my spotify. I keep getting a message that "Log in failed. You've alr

I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to open a new account.

  • Visitor
  • I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to ope...
  • 157 Views
  • 0 replies
  • 0 likes
  • Login
  • 157 Views
  • 0 replies
  • 0 likes

Still can't login!

For about a week, since the update, my correct password has been rejected. Can't find the button to talk to a human! So annoyed! Premium!

  • Visitor
  • For about a week, since the update, my correct password has been rejected.   Can't find the button to talk to a human!   So annoyed! Premium!
  • user-removed
  • Not applicable
  • 438 Views
  • 5 replies
  • 0 likes
  • 438 Views
  • 5 replies
  • 0 likes

Facebook account problem

I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i can't follow my friends because i can't find them.

  • Newbie
  • I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i c...
  • 198 Views
  • 0 replies
  • 0 likes
  • Account
  • 198 Views
  • 0 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Can someone from Spotify please contact me seeing as there's no way to contact other then this way

  • Casual Listener
  • Can someone from Spotify please contact me seeing as there's no way to contact other then this way
  • TattyLette25
  • Casual Listener
  • 348 Views
  • 4 replies
  • 1 likes
  • 348 Views
  • 4 replies
  • 1 likes

My account has been hacked, please help!

Last night I realized that all of my playlists had been deleted and one had been created that I didn't make. Then a couple songs had been added to my songs that I was not doing myself. I thought it was really strange so I deleted the songs, but kept ...

  • Newbie
  • Last night I realized that all of my playlists had been deleted and one had been created that I didn't make.  Then a couple songs had been added to my songs that I was not doing myself.  I ...
  • MattSuda
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Account deleted

I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now I got an email saying my account is now switched o...

  • Newbie
  • I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now...
  • MattSuda
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Change account email when using facebook account

So I recently changed my email on my facebook account and wanted to start another spotify account with the original email I was using. Even though it's changed in facebook it will still not change the email under my account settings in spotify. HOw c...

  • Visitor
  • So I recently changed my email on my facebook account and wanted to start another spotify account with the original email I was using. Even though it's changed in facebook it will still not chan...
  • MattSuda
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

change phones

how do i get my music i had on my other phone if i upgraded my phone

  • Newbie
  • how do i get my music i had on my other phone if i upgraded my phone
  • MattSuda
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

My account seems to have been hacked

I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has also made some playlists. How can I correct this and make a ne...

  • Newbie
  • I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has a...
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Can't log in

I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that there was no account with that E-mail. So then I t...

  • Visitor
  • I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that...
  • ninjazoppo
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Spotify doesnt allow to play certain music

Hi everyone,I am using Spotify Premium The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work just fine. This doesnt work neither on iphone or PC. On the PC the t...

  • Casual Listener
  • Hi everyone, I am using Spotify Premium   The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work j...
  • mikesxdeepxcuts
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 506 Views
  • 2 replies
  • 0 likes