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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8474 Views
  • 1 replies
  • 9 likes
  • Security
  • 8474 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475654 Views
  • 978 replies
  • 111 likes
  • Account
  • 475654 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208038 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208038 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119234 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119234 Views
  • 72 replies
  • 12 likes

Change sign up info for family subscription

While attempting to send an invite to my new family subscription I was prompted with a message asking me to enter in the Full name and Address associated with the account. Since this prompt was displayed during the invite process I thought I was bein...

  • Newbie
  • While attempting to send an invite to my new family subscription I was prompted with a message asking me to enter in the Full name and Address associated with the account. Since this p...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Redemm page not working

I have a gift card i want to use, but the Redemm page not loading and its seems like there is something worng with page. is there any issue with Spotify that i can't access the page ? "We're all mixed up Refresh this page or try again later. It may t...

  • Newbie
  • I have a gift card i want to use, but the Redemm page not loading and its seems like there is something worng with page. is there any issue with Spotify that i can't access the page ?    ...
  • Maxim
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 596 Views
  • 1 replies
  • 0 likes

10+ minute songs on Esbjörn Svensson Trio - Live in Hamburg are missing

All the songs longer than 10 minutes are missing from the album https://open.spotify.com/album/3PU1b3aDrbMKucRulElluF is missing. It's been this way for years. Would you mind fixing this?

  • Regular
  • All the songs longer than 10 minutes are missing from the album https://open.spotify.com/album/3PU1b3aDrbMKucRulElluF is missing. It's been this way for years. Would you mind fixing this?
  • Maxim
  • Spotify Star
  • 294 Views
  • 3 replies
  • 0 likes
  • Premium
  • 294 Views
  • 3 replies
  • 0 likes

Add kid to premium family

How do I add my 11 year old daughter to my family subscription?I've created an invite by creating a link. Entered the link into the browser, and am asked to created an account for her.I go in to create the account, entering her mail adress, username,...

  • Casual Listener
  • How do I add my 11 year old daughter to my family subscription? I've created an invite by creating a link. Entered the link into the browser, and am asked to created an account for her. I go in to ...
  • rukkulakki-
  • Casual Listener
  • 760 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 760 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tracks skip to random Vietnamese songs

About once every half hour whatever song I was listening to stops playing, and instead some random Vietnamese track starts playing. I have already tried to log off on all devices, change my password etc, but that doesnt help. The songs are played fro...

  • Newbie
  • About once every half hour whatever song I was listening to stops playing, and instead some random Vietnamese track starts playing. I have already tried to log off on all devices, change my password ...
  • ORPHAN77
  • Casual Listener
  • 2228 Views
  • 10 replies
  • 0 likes
  • 2228 Views
  • 10 replies
  • 0 likes

Probleme bei der Anmeldung

Ich habe mich vor längerem über meinen Facebook Account bei Spotify angemeldet. Allerdings habe ich mir heute ein neues Konto gemacht und darüber Spotify Premium Family abgeschlossen. Jetzt wollte ich über die Einstellungen meinen Account mit Faceboo...

  • Casual Listener
  • Ich habe mich vor längerem über meinen Facebook Account bei Spotify angemeldet. Allerdings habe ich mir heute ein neues Konto gemacht und darüber Spotify Premium Family abgeschlossen. Jetzt wollte ic...
  • iamandyhill
  • Community Legend
  • 1845 Views
  • 3 replies
  • 0 likes
  • 1845 Views
  • 3 replies
  • 0 likes

Premium trial, Student discount

I want to sign up for Premium and can get it cheaper with my NUS card. However, I obviously want the free trial! So how do I get the free trial and be signed up to start paying the student price? Help?!!

  • Casual Listener
  • I want to sign up for Premium and can get it cheaper with my NUS card. However, I obviously want the free trial! So how do I get the free trial and be signed up to start paying the student price? &...
  • dootea
  • Newbie
  • 22174 Views
  • 7 replies
  • 0 likes
  • 22174 Views
  • 7 replies
  • 0 likes

Solved!! My country is not the same as my credit card

Hello, My account was linked with itunes and due the separation between spotify and itunes I can't pay my premium account with my credit card because my original playlist and detais are from Brazil and my credit card is from Panama. How can I pay a b...

  • Newbie
  • Hello,   My account was linked with itunes and due the separation between spotify and itunes I can't pay my premium account with my credit card because my original playlist and detais are from...
  • Guimaol1
  • Newbie
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

i forgot my password how do i recover it

i forgot my password ,how do i reset it without knowing it

  • Newbie
  • i forgot my password ,how do i reset it without knowing it
  • themarybethg
  • Regular
  • 3578 Views
  • 5 replies
  • 0 likes
  • 3578 Views
  • 5 replies
  • 0 likes

Credit card charged

Hello! My credit card was charged for my Premium service, but my spotify service notes "your last payment didn't work".

  • Newbie
  • Hello! My credit card was charged for my Premium service, but my spotify service notes "your last payment didn't work".
  • Tom
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Do I lose playlists when moving countries?

According to https://support.spotify.com/br/account_payment_help/account_basics/how-can-i-change-my-country-setting/ its easy to change countries.I do understand that some songs might not be available in the new country, but other than those, will my...

  • Newbie
  • According to https://support.spotify.com/br/account_payment_help/account_basics/how-can-i-change-my-country-setting/ its easy to change countries. I do understand that some songs might not be a...
  • Tom
  • Community Legend
  • 1566 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1566 Views
  • 1 replies
  • 0 likes

Unlink facebook/Desvincular do facebook

There is no unlink option in facebook spotify in preferences -> Social Networks. What to do? Não aparece a opção de desvincular meu spotify do facebook nas preferências -> Redes Sociais. O que fazer?

  • Casual Listener
  • There is no unlink option in facebook spotify in preferences -> Social Networks. What to do?    Não aparece a opção de desvincular meu spotify do facebook nas preferências -> Redes ...
  • JohnBeker
  • Newbie
  • 799 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 799 Views
  • 5 replies
  • 0 likes

Solved!! Cant log in to spotify

Hey can anyone help I'm trying to log into my account but it keeps saying I haven't got a Facebook account even though I'm logging in with my pass word and email any help would be great thank you

  • Regular
  • Hey can anyone help I'm trying to log into my account but it keeps saying I haven't got a Facebook account even though I'm logging in with my pass word and email any help would be great thank you
  • Tom
  • Community Legend
  • 754 Views
  • 10 replies
  • 0 likes
  • 754 Views
  • 10 replies
  • 0 likes

bradleychris2009@gmail.com

I'm on premium account says I'm not

  • Newbie
  • I'm on premium account says I'm not
  • Sebasty
  • Community Legend
  • 816 Views
  • 2 replies
  • 0 likes
  • 816 Views
  • 2 replies
  • 0 likes

por error cambie mi cuenta premiun familiar a una cuenta basica

Hola tengo un problema queria comprar un cuenta para un amigo y la hice desde mi cuenta y resulta que actualice la mia y me baja de categoria que puedo hacer al respecto ?

  • Newbie
  • Hola tengo un problema    queria comprar un cuenta para un amigo y la hice desde mi cuenta y resulta que actualice la mia y me baja de categoria que puedo hacer al respecto ?
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working

My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through but my account has now defaulted to free. I've logged...

  • Casual Listener
  • My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through bu...
  • Tom
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

student discount

I go to a college in dublin ireland called colaiste ide college of further education. This college is not listed in the college options. I would like to prove i attend college to avail of this offer

  • Casual Listener
  • I go to a college in dublin ireland called colaiste ide college of further education. This college is not listed in the college options. I would like to prove i attend college to avail of this offer
  • Robert_W
  • Community Legend
  • 280 Views
  • 4 replies
  • 0 likes
  • Premium
  • 280 Views
  • 4 replies
  • 0 likes

Cannot log in at all

I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really annoying that I can't log in

  • Newbie
  • I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really anno...
  • Sebasty
  • Community Legend
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
  • 182 Views
  • 2 replies
  • 0 likes

I can't reset my password

My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!

  • Newbie
  • My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!
  • Tom
  • Community Legend
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
  • 0 likes