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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4409 Views
  • 0 replies
  • 9 likes
  • Security
  • 4409 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463299 Views
  • 974 replies
  • 110 likes
  • Account
  • 463299 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205055 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205055 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112881 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112881 Views
  • 72 replies
  • 12 likes

change country free account

Hi,I'm travelling for about two and a half years now. when i got to australia two years ago,i was unable to log into my account because of being in the wrong country.i couldn't figure out how to change the country of my facebook account and had to ge...

  • Casual Listener
  • Hi, I'm travelling for about two and a half years now. when i got to australia two years ago, i was unable to log into my account because of being in the wrong country. i couldn't figure out how t...
  • KatesHere
  • Community Legend
  • 797 Views
  • 7 replies
  • 0 likes
  • Login
  • 797 Views
  • 7 replies
  • 0 likes

Spotify thinks i'm greek

I've been unable to understand a single word on the play.spotify.com page for a while now, but recently greek translations has started appearing in the windows-app too. I've checked all language and region settings I can find, but it's either "Norway...

  • Regular
  • I've been unable to understand a single word on the play.spotify.com page for a while now, but recently greek translations has started appearing in the windows-app too. I've checked all language and ...
  • MattSuda
  • Spotify Star
  • 967 Views
  • 1 replies
  • 0 likes
  • 967 Views
  • 1 replies
  • 0 likes

How can I seperate my Spotify-Account from Facebook?

I want to seperate my Spotify-Account from my Facebook-Acount.How can I do that?Do I have to delete my account and recreate it afterwards? And can I use my e-mail adress afterwards again?Thanks a lot!

  • Visitor
  • I want to seperate my Spotify-Account from my Facebook-Acount. How can I do that? Do I have to delete my account and recreate it afterwards? And can I use my e-mail adress afterwards again? Thanks...
  • wolwex
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Family subscription is not working

Hey, I've been having some problems with my family subscription, this because I'm the owner but none of my family can get the approval from Spotify, I used my facebook account to log in and there I have the same address that my family have and they c...

  • Newbie
  • Hey, I've been having some problems with my family subscription, this because I'm the owner but none of my family can get the approval from Spotify, I used my facebook account to log in and there I h...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Account connected to my mums phone

I logged into my account on my mums phone a month ago and logged out now when ive tryed to play spotify music on my iphone and my mum is using her spotify it says "play music on niki'(mums) iphone" and "play on this iphone" but when i clixk this ipho...

  • Newbie
  • I logged into my account on my mums phone a month ago and logged out now when ive tryed to play spotify music on my iphone and my mum is using her spotify it says "play music on niki'(mums) iphone" a...
  • MattSuda
  • Spotify Star
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes

Issues with Premium

As of this afternoon, both my partner and I have been cancelled out of our premium accounts they are both seperate rven through payments for the service, saying the payment didn't go through? He has lost all of his playlists aswell, we both updated o...

  • Newbie
  • As of this afternoon, both my partner and I have been cancelled out of our premium accounts they are both seperate rven through payments for the service, saying the payment didn't go through? He has ...
  • MattSuda
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Charges when moving from Premium to Family

I am looking to change from Spotify Premium to Family, I have only just paid for my monthly subscription for my premium account a few days ago, will I forfeit the amount I have paid when I make this change or if I'm charged on a pro-rata basis can th...

  • Newbie
  • I am looking to change from Spotify Premium to Family, I have only just paid for my monthly subscription for my premium account a few days ago, will I forfeit the amount I have paid wh...
  • MattSuda
  • Spotify Star
  • 983 Views
  • 1 replies
  • 1 likes
  • 983 Views
  • 1 replies
  • 1 likes

Hacked account

My account has been hacked. I can logon with my facebook account. But my email adress and password has been changed. I tried too mail my complaint however, i got the notification that spotify will send the reply to the registrered email...witch isnt ...

  • Newbie
  • My account has been hacked. I can logon with my facebook account. But my email adress and password has been changed. I tried too mail my complaint however, i got the notification that spotify will se...
  • kejt_
  • Community Legend
  • 205 Views
  • 1 replies
  • 1 likes
  • 205 Views
  • 1 replies
  • 1 likes

delete the music downloaded

Hi everybodyas my phone is about to explode as the storage memory is full..i need to get rid of some music that i downloaded from spotify in order to be able to listen to it when i am offline, but i don t know how to do it.Can you help please?thanks ...

  • Newbie
  • Hi everybody as my phone is about to explode as the storage memory is full.. i need to get rid of some music that i downloaded from spotify in order to be able to listen to it when i am offline, bu...
  • Bittencourt
  • Spotify Star
  • 302 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 302 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con spotify familiar

Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra casa que fue la que registro el, no se que pasa.

  • Newbie
  • Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra...
  • krishcast
  • Newbie
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

Spotify connect multiple unowned devices

Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up. Got my song playlist deleted and they keep liking stuff. Has anyone come with a solution with this? t...

  • Newbie
  • Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up.   Got my song playlist deleted and they kee...
  • EdChow81
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

How to cancel starbucks premium account

I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help

  • Newbie
  • I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
  • frickthis
  • Casual Listener
  • 14333 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 14333 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to disable Explicit Content

Hello,I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this?Thanks in advance.

  • Newbie
  • Hello, I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this? Thanks in advance.
  • JulianA_Bogota
  • Roadie
  • 541 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 541 Views
  • 2 replies
  • 0 likes

Why Can't I Use My Spotify Gift Cards to Upgrade to a Premium Account?

The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account? I can't seem to purchase the premium account at $10/month with my gift cards.....there should be a...

  • Casual Listener
  • The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account?  I can't seem to purchase the premium acco...
  • emmasalatino
  • Newbie
  • 922 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 922 Views
  • 4 replies
  • 0 likes

Solved!! Problems with the search engine - Artist

My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform.When we search for Apoema our profile does not appear under the listed artist, which makes it really hard to find u...

  • Visitor
  • My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform. When we search for Apoema our profile does not appear under th...
  • Maxim
  • Spotify Star
  • 471 Views
  • 3 replies
  • 0 likes
  • 471 Views
  • 3 replies
  • 0 likes

Superuser Contribution nummer bovenaan toevoegen in de wachtrij

Hoi, Mijn vraag gaat over de wachtrij.. Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geval en zette spotify het nummer als volgende.. iemand een idee hoe ik dat kan veran...

  • Newbie
  • Hoi,    Mijn vraag gaat over de wachtrij..    Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geva...
  • JuanCamilo
  • Roadie
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

my account was hacked

Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunately at the end of last month while I was listening songs a user managed to get into my account (giferraco) and changed m...

  • Casual Listener
  • Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunatel...
  • Robert_W
  • Community Legend
  • 344 Views
  • 2 replies
  • 0 likes
  • Login
    Other
    Premium
  • 344 Views
  • 2 replies
  • 0 likes

Inloggen via facebook

Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?

  • Casual Listener
  • Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?&nb...
  • Hubo
  • Community Legend
  • 467 Views
  • 3 replies
  • 0 likes
  • 467 Views
  • 3 replies
  • 0 likes

Password

My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password!What to do?Thx for help

  • Newbie
  • My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password! What to do? Thx for help
  • Robert_W
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes