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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396576 Views
  • 944 replies
  • 107 likes
  • Account
  • 396576 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170570 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170570 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98854 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98854 Views
  • 68 replies
  • 10 likes

Solved!! Deactivating my Facebook account but won't let me login

Im trying to keep my Facebook account deactivated but my Spotify account is linked to Facebook account and I can't login to my premium account

  • Newbie
  • Im trying to keep my Facebook account deactivated but my Spotify account is linked to Facebook account and I can't login to my premium account
  • Jacob
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Yearly badges

I have only gotten the 2-year badge but I have songs saved in my Starred from 2010. How can it be that I have not been a member since 2010?

  • Casual Listener
  • I have only gotten the 2-year badge but I have songs saved in my Starred from 2010. How can it be that I have not been a member since 2010?
  • meahtenoha
  • Spotify
  • 504 Views
  • 2 replies
  • 0 likes
  • Other
  • 504 Views
  • 2 replies
  • 0 likes

Spotify Account hacked

Hello,my Spotify got hacked. Someone changed the email adress, Username and password.I contacted the Support twice and since last week, no one answered me.What can I do? I have Spotify Premium and I dont want, that the hacker wil got my Payment infor...

  • Casual Listener
  • Hello, my Spotify got hacked. Someone changed the email adress, Username and password. I contacted the Support twice and since last week, no one answered me. What can I do? I have Spotify Premium ...
  • KatesHere
  • Community Legend
  • 222 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 222 Views
  • 3 replies
  • 0 likes

Landänderung

Ich bin für längere Zeit in Kolumbien. In den Kontoeinstellungen steht Schweiz undEigentlich, weil ich für längere Zeit in Kolumbien lebe, sollte ich das Land ändern.Leider geht stirbt nicht. Ich kann mich hier auch nicht anmelden.Was kann ich tun?

  • Newbie
  • Ich bin für längere Zeit in Kolumbien. In den Kontoeinstellungen steht Schweiz und Eigentlich, weil ich für längere Zeit in Kolumbien lebe, sollte ich das Land ändern. Leider geht stirbt nicht. Ich...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Login
  • 147 Views
  • 1 replies
  • 0 likes

Cannot log in Spotify in another country

I downloaded Spotify when I was travelling in Hong Kong, however after I came back to Australia in 14 days I couldn't log in again and a speech bubble popped up and says 'only 14 days using Spotify abroad' , but I'm not abroad, this is where I live. ...

  • Casual Listener
  • I downloaded Spotify when I was travelling in Hong Kong, however after I came back to Australia in 14 days I couldn't log in again and a speech bubble popped up and says 'only 14 days using Spotify a...
  • Maxim
  • Spotify Star
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Solved!! Changing Profile Picture

Hey...I haven't been able to change my profile picture. Not a big issue, I was just wondering what's up. When I scroll over it there shows up the whole "change profile picture" thing, but when I click on it, nothing happens.

  • Regular
  • Hey...I haven't been able to change my profile picture. Not a big issue, I was just wondering what's up. When I scroll over it there shows up the whole "change profile picture" thing, but when I clic...
  • KatesHere
  • Community Legend
  • 534 Views
  • 10 replies
  • 0 likes
  • Account
    Free
    Other
  • 534 Views
  • 10 replies
  • 0 likes

Change country - Only family plan available?

Hi I recently moved to the UK from NZ and am updating my Spotify account with my new UK bank details. When I change country it asks for which 'plan/subscription' I want but it only offers the family plan. I previously had standard premium and am just...

  • Regular
  • Hi 🙂 I recently moved to the UK from NZ and am updating my Spotify account with my new UK bank details. When I change country it asks for which 'plan/subscription' I want but it only offers the fam...
  • Maxim
  • Spotify Star
  • 576 Views
  • 11 replies
  • 0 likes
  • 576 Views
  • 11 replies
  • 0 likes

I still pay for 2 accounts, but i should not

I cancelled premium a long time ago and joined spotify family, but still pay for premium. I have paid many months now. Why? Cannot find support to call anywhere.

  • Newbie
  • I cancelled premium a long time ago and joined spotify family, but still pay for premium. I have paid many months now. Why? Cannot find support to call anywhere.
  • Jacob
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Spotify account hacked and email changed

Just got an email stating my email address for spotify was changed - unfortunately I have never changed my email account and the email they said my account was changed to is one I'm not familiar with.Thankfully I'm able to log in here through a previ...

  • Newbie
  • Just got an email stating my email address for spotify was changed - unfortunately I have never changed my email account and the email they said my account was changed to is one I'm not familiar with...
  • Jacob
  • Community Legend
  • 1044 Views
  • 1 replies
  • 0 likes
  • 1044 Views
  • 1 replies
  • 0 likes

account

i have entered someone elses email by mistake and added my bank details, only to realise when im trying to log in this is what has happened. i need the email changing as soon as possible as they could access my bank details however spotify arent answ...

  • Newbie
  • i have entered someone elses email by mistake and added my bank details, only to realise when im trying to log in this is what has happened. i need the email changing as soon as possible as they coul...
  • Jacob
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Account type changed mid song.

I have been paying for Spotify premium for a couple of years now and all of a sudden my account has changed to a free account and my downloaded songs have disappeared?

  • Newbie
  • I have been paying for Spotify premium for a couple of years now and all of a sudden my account has changed to a free account and my downloaded songs have disappeared?
  • MarkPedersen
  • Roadie
  • 455 Views
  • 2 replies
  • 0 likes
  • Account
  • 455 Views
  • 2 replies
  • 0 likes

Remove Facebook

I created my account with Facebook but I need to remove Facebook from my account as at work I'm allowed to listen to music but Facebook is blocked so I cannot log in at work.

  • Casual Listener
  • I created my account with Facebook but I need to remove Facebook from my account as at work I'm allowed to listen to music but Facebook is blocked so I cannot log in at work.
  • Jacob
  • Community Legend
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 454 Views
  • 1 replies
  • 0 likes

Charged twice per month

I wants to know why did I get charge twice for this month

  • Newbie
  • I wants to know why did I get charge twice for this month
  • MarkPedersen
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium ne fonctionne pas sur le smartphone

Bonjour,J'ai un compte premium mais malgré cela je n'ai que la lecture aléatoire sur le smartphone. Je suis bien connecté à mon compte et j'ai rechargé l'application sur le smartphone. Mais le problème reste identique je n'ai pas d'autre choix que la...

  • Regular
  • Bonjour, J'ai un compte premium mais malgré cela je n'ai que la lecture aléatoire sur le smartphone. Je suis bien connecté à mon compte et j'ai rechargé l'application sur le smartphone. Mais le prob...
  • traissac69
  • Regular
  • 411 Views
  • 2 replies
  • 0 likes
  • Account
  • 411 Views
  • 2 replies
  • 0 likes

Common issue with hacked email.

Looks like I've become another victim of hacked email on Spotify. I've reached out early this evening but have heard nothing back yet and was curious how long it takes to resolve the problem. I have since changed my credit card password and locked my...

  • Newbie
  • Looks like I've become another victim of hacked email on Spotify. I've reached out early this evening but have heard nothing back yet and was curious how long it takes to resolve the problem. I have ...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 157 Views
  • 1 replies
  • 0 likes

Account Hacked; already tried conventional security measures

Unauthorized users have been accessing my account and I am at my wit's end. I have already used the "sign out everywhere" option from my account page and have revoked 3rd party app access to no effect. I use Facebook to sign in, and I have changed my...

  • Newbie
  •   Unauthorized users have been accessing my account and I am at my wit's end.   I have already used the "sign out everywhere" option from my account page and have revoked 3rd party app a...
  • Jivice
  • Newbie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else has a device on my account

Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.

  • Casual Listener
  • Please reset my devices so their login cache doesn't continue to allow them to use my Spotify and put all kinds of music and playlists on it.
  • bh1818
  • Newbie
  • 783 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 783 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login with Facebook credentials any longer, 2 days now

For some reason when im trying to login with my facebook information it tells me im wrong all of a sudden and it cant be used. This only starting happening either today or yesterday. I cant even login to account management on my PC

  • Casual Listener
  • For some reason when im trying to login with my facebook information it tells me im wrong all of a sudden and it cant be used. This only starting happening either today or yesterday. I cant even logi...
  • MaryS
  • Roadie
  • 258 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 258 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wont let me sign in with Facebook Credentials

Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly with my facebook credentials so im quite stuck. any h...

  • Newbie
  • Ive been trying to log into my smart tv spotify app but it doesnt let me find the tv through my phones app and there is no option to sign in with facebook. Spotify does not let me sign in directly wi...
  • MaryS
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Login
  • 180 Views
  • 1 replies
  • 0 likes