Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hey Guys!I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook. I've read the FAQs, and I found out that I can disconnect my account ...
PlanPremium FamilyCountryGermanyDeviceHuawei P 30Operating SystemAndorid 9.1.0 My Question or IssueHi all,we are using Spotify Family and I added my wife. In her app the premium button is gone, but on audiobooks she has only shuffle play.What was wro...
Greetings, on my Nvidia Shield Android Device my Spotify app it asking me to login all the time and it never use to do that it just brought me to my home page now it asks me to login when I press login I get a message cannot connect network error som...
Hi, I use Spotify premium for a while from Spain and just moved to the US. I changed the country and my credit card number on my account but Spotify don't stop asking me to change the country in the settings and don't let me listen any of my playlist...
PlanFree/PremiumCountry Türkiye DeviceSony XZ1Operating SystemAndroid My Question or IssueÖğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedim ancak öğrenciliğimi doğrularken "bu teklifi daha önce kullandın" hatası almakta...
Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin
PlanFreeCountryFrom France to SwitzerlandDeviceSamsung A8Operating SystemAndroidMy Question or IssueHi,A few years ago I created my account in France (Free plan) but never used it. Since then I moved to Switzerland. I want to change my country in my ...
Plan: PremiumCountry: USDevice: TCL Roku TVOperating System: unsure My Question or IssueEvery time I open spotify on my TV, it asks me to select an account (I only have 1 account on spotify). Is there a way to make it so it doesn't ask me this, and s...
I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logged out of all devices and changed my password, but ...
Dear Spotify,I am a very upset PAYING customer that had been having issues trying to recover my account with absolutely no support from anyone. I received an email last night that someone from Russia has accessed my account. I followed the steps to r...
PlanPremiumCountryAustraliaMy Question or IssueI have gotten several emails from Spotify saying that my account has been accessed from Russia/United States. Every time I've gotten one I have reset my password in an incognito browser, gone through all...
Hi.i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait?i also tried reinstalling and restarting the phone.
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy 9Operating Systemandroid v9 My Question or Issuetoday i received a email stating that due to suspicious activity i had to reset my password.i want to know what activity was demed suspicous because i w...
Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one.After few days it happened again from the same country so...
PlanFreeCountryItalyDeviceXiaomi mi9Operating SystemWindows 10 My Question or IssueHi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the pa...
Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare una soluzione. *Community Rock Star edit - removed persona...
PlanPremiumCountryUKDeviceHP desktop & Samsung Galaxy 8 Operating SystemWindows 10 My Question or IssueI recently signed up for Premium and recieved email confirming trial period. First "log-in" worked fine but 24 hours later when I tried to log in I...
My Question or Issue Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I tried resetting my password and then logged in, but it created a new ...
Plan: PremiumCountry: Philippines Device: Samsung Galaxy S20 Ultra, HP Laptop)Operating System: Android 10, Windows 10 My Question or Issue:I have several playlists downloaded on my phone and laptop and then just one day they all disappeared on both ...
PlanSpotify for ArtistCountrySingaporeDeviceLenovoOperating SystemWindows My Question or Issue My issue: I am a Mandopop singer. I launched my 1st EP in 2017 under Artist ID "SiaYeun Tay 郑夏韵" under distributor #1。 When I launched my new single on 27-...