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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83280 Views

29 replies

0 likes

  • 83280 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104239 Views

10 replies

3 likes

Account
Login
  • 104239 Views
  • 10 replies
  • 3 likes

Superuser Contribution Cant find my music

I switch to a new phone and my music disappeared 

Newbie

I switch to a new phone and my music disappeared 

user-removed

Not applicable

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Problema con mi cuenta

PlanPremiumCountryVenezuela DeviceIphone recientemente volví a suscribirme al plan premium luego de unos días, al inciar sesión me di cuente de que todas mis playlist se encuentran en orden, sin embargo mi playlist más escuchada se encuentra por la m...

Visitor

Plan Premium Country Venezuela  Device Iphone    recientemente volví a suscribirme al plan premium luego de unos días, al inciar sesión me di cuente de que todas mis playlist se...

Billy-J

Spotify Star

252 Views

1 replies

0 likes

Account
  • 252 Views
  • 1 replies
  • 0 likes

I can't reset my account password via Facebook

first PAY YOURSELF A WEBMASTER... your websites are bugged af...secondly, I associated an email address with my account but when I go to reset my password, I am told that an email has been sent but I receive nothing, can someone help me?

Casual Listener

  first PAY YOURSELF A WEBMASTER... your websites are bugged af... secondly, I associated an email address with my account but when I go to reset my password, I am told that an email has been ...

F3nd4l

Casual Listener

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution remover todo conteudo baixado de um dos dispositivos spotify

Eu já sair de todas as contas e mesmo assim aparece a mensagem, e ainda não tem nenhuma conta em outro dispositivo com músicas baixadas

Visitor

Eu já sair de todas as contas e mesmo assim aparece a mensagem, e ainda não tem nenhuma conta em outro dispositivo com músicas baixadas

Alex

Spotify Legend

3864 Views

1 replies

0 likes

  • 3864 Views
  • 1 replies
  • 0 likes

How Do We Get a Verified Profile?

Hello, I am a member of a political party in Turkey (Milliyetçi Hareket Partisi) in Izmir Bergama, and I am the administrator of the Political Party's Spotify account. I request that this account be a verified profile so that other people can underst...

Newbie

Hello, I am a member of a political party in Turkey (Milliyetçi Hareket Partisi) in Izmir Bergama, and I am the administrator of the Political Party's Spotify account. I request that this account be ...

Maxim

Spotify Star

1471 Views

2 replies

0 likes

Account
  • 1471 Views
  • 2 replies
  • 0 likes

Can't change my country

I need to change my country from Armenia to GeorgiaBut app doesn't allow it

Casual Listener

I need to change my country from Armenia to Georgia But app doesn't allow it

Billy-J

Spotify Star

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get 2 profiles going???

Premium Plan. USA. 2 Iphones. My Question or IssueHow can I set up two different profiles under one account? Essentially, I want a Spotify profile that I can use on my phone at work while my Partner uses their spotify profile at home. Please Help!

Casual Listener

  Premium Plan.  USA. 2 Iphones.   My Question or Issue How can I set up two different profiles under one account?   Essentially, I want a Spotify profile that I can use on ...

Maxmill

Casual Listener

31697 Views

10 replies

1 likes

Account
Premium
  • 31697 Views
  • 10 replies
  • 1 likes

Superuser Contribution Data download

PlanPremiumCountryIsraelDeviceIphone 12Operating SystemIos 17 My Question or IssueI want to download my full data and the email required won't sent to me. I checked the spam folder as well.

Newbie

  Plan Premium Country Israel Device Iphone 12 Operating System Ios 17   My Question or Issue I want to download my full data and the email required won't sent to me. I checked t...

Elena

Moderator

360 Views

1 replies

0 likes

Account
Other
  • 360 Views
  • 1 replies
  • 0 likes

How to disable preview and get the old « new relesses from your artists » back

When over optimisation removes useful festures you turn your app into junk.how can i get back to what matters for me and stop all the junk suggestions from artists im not interested in? None of the below information is required. However, the more you...

Visitor

When over optimisation removes useful festures you turn your app into junk. how can i get back to what matters for me and stop all the junk suggestions from artists im not interested in?   ...

Maxim

Spotify Star

395 Views

1 replies

0 likes

Other
  • 395 Views
  • 1 replies
  • 0 likes

change country

when trying to add a payment method issued in the country, I'm trying to change my Spotify to, it says that country and payment method are different. the step-by-step method you have on your website doesn't work.

Visitor

when trying to add a payment method issued in the country, I'm trying to change my Spotify to, it says that country and payment method are different. the step-by-step method you have on your website ...

Maxim

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Can't change country

Hi, I'm trying to change my country from The Netherlands to Romania. It asks me to add a new payment method from the new country (Romania) but when I try to add it, it tells me it doesn't match my current country (The Netherlands). How can I actually...

Casual Listener

Hi,    I'm trying to change my country from The Netherlands to Romania. It asks me to add a new payment method from the new country (Romania) but when I try to add it, it tells me it does...

Maxim

Spotify Star

636 Views

6 replies

0 likes

Account
  • 636 Views
  • 6 replies
  • 0 likes

German Community

Hello Spotify Community, I wanna know if there is a german speaking community out there. And if there isn't, is it possible in the near future to have it?GreetingsEvelyn

Casual Listener

Hello Spotify Community,  I wanna know if there is a german speaking community out there. And if there isn't, is it possible in the near future to have it? Greetings Evelyn  

Maxim

Spotify Star

916 Views

3 replies

0 likes

Free
  • 916 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not able to use timeline of the song.

Not able to use timeline of the song on my android app after the latest update.

Newbie

Not able to use timeline of the song on my android app after the latest update.

Lyubka

Moderator

537 Views

1 replies

0 likes

Other
  • 537 Views
  • 1 replies
  • 0 likes

Unable to change country (new payment method)

PlanPremiumCountryIreland (want to switch to the US) My Question or IssueI'm trying to switch account country. As per Help Center article, I'm supposed to follow these steps: Log in to your account pageUnder Account, click Update next to your payment...

Newbie

Plan Premium Country Ireland (want to switch to the US)   My Question or Issue I'm trying to switch account country. As per Help Center article, I'm supposed to follow these steps:  ...

Maxim

Spotify Star

618 Views

1 replies

0 likes

Account
Subscription
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Grouping Speakers/Devices

PlanPremiumCountryUK DeviceAndroid Phone, Android TV, Google Smart Speaker. Operating SystemAndroidMy Question or IssueIs it possible to group the my TV and the Google Speaker together so that they both play the same music at the same time? So we can...

Newbie

Plan Premium Country UK   Device Android Phone, Android TV, Google Smart Speaker.     Operating System Android My Question or Issue Is it possible to group the my TV and th...

Dian

Spotify Legend

419 Views

1 replies

0 likes

Premium
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème de localisation Spotify Premium

Bonjour à tous, Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures de confinement prises par la France. Nous avons décidé de rester là...

Visitor

Bonjour à tous,    Je viens récemment de m'abonner à un compte Spotify Premium pour pouvoir en profiter avec ma compagne. Nous sommes actuellement confiné en Belgique depuis les mesures d...

Dian

Spotify Legend

4327 Views

5 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 4327 Views
  • 5 replies
  • 0 likes