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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734360 Views

18 replies

29 likes

  • 734360 Views
  • 18 replies
  • 29 likes

Kicked off my account

I received an email asking me to verify my address to stay on my family account. When I did, I got kicked off saying I couldn't be verified. No one else in my family received this notice. I tried contacting Spotify but all I got was a generic email w...

Visitor

I received an email asking me to verify my address to stay on my family account. When I did, I got kicked off saying I couldn't be verified. No one else in my family received this notice. I tried con...

wingshq

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Account hacked: People using my account and sending out family invites

I first noticed today that my recent music was nothing I heard of.Then a few hours later my spotify kept pausing, when I opened my iphone app it asked me to keep playing on "AXEL". Only me and my wife use the family premium account. I had to sign out...

Newbie

I first noticed today that my recent music was nothing I heard of. Then a few hours later my spotify kept pausing, when I opened my iphone app it asked me to keep playing on "AXEL". Only me and my w...

Stacivon

Newbie

875 Views

2 replies

0 likes

  • 875 Views
  • 2 replies
  • 0 likes

student premium

I really love spotify. It is the best music app ever. I'm currently a college student at University of Maryland College Park. I tried to activate premium with the student discount, I follow the steps and i was told that i was not eligible for the dis...

Newbie

I really love spotify. It is the best music app ever. I'm currently a college student at University of Maryland College Park. I tried to activate premium with the student discount, I follow the steps...

Maxim

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Pwede ba magauto unsubscribe yung premium?

Kasi nasasayang yung pera ko eh, di naman pwedeng lagi kong ichecheck yung site para malaman kung kelan maeexpire yung premium ko, nasasayang yung pera ko akala ko naka auto unsub.

Newbie

Kasi nasasayang yung pera ko eh, di naman pwedeng lagi kong ichecheck yung site para malaman kung kelan maeexpire yung premium ko, nasasayang yung pera ko akala ko naka auto unsub. 😄

191 Views

0 replies

0 likes

  • 191 Views
  • 0 replies
  • 0 likes

Student Discount redemption problem

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. However, I do not know which account it is associated with as it is not working with my main one. Please help

Newbie

I'm not able to redeem my discount for Spotify Premium, since the Unidays account is associated with another Spotify account. However, I do not know which account it is associated with as it is not w...

osornios

Spotify Star

188 Views

1 replies

0 likes

Premium
Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Today, my spotify mobile randomly logged me out and I cannot log back in

My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed my facebook password and email numerous times and to...

Newbie

My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed m...

xedilian0070

Casual Listener

66571 Views

4 replies

1 likes

  • 66571 Views
  • 4 replies
  • 1 likes

£15 a month for premium?! - please help

hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other day and it turns out i've been charged £9.99 every...

Newbie

hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other...

Bittencourt

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

how to delete my account

I want to delete my account and make a new one! I want to use my student discount on another account so I need to delete my old one because it says my student details are still on the old one even though I have taken them off. It won't let me apply m...

Visitor

I want to delete my account and make a new one! I want to use my student discount on another account so I need to delete my old one because it says my student details are still on the old one even th...

feelikeastrangr

Community Legend

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

I finished my premium subscription and they charged on my account

Two days ago I canceled the Premium subscription and today I saw the carge on my account. What can i do? Is there any way to get my money back? Can I contact spotify to claim it? Thank you!

Casual Listener

Two days ago I canceled the Premium subscription and today I saw the carge on my account. What can i do? Is there any way to get my money back? Can I contact spotify to claim it?   Thank you!

n_letitbe

Casual Listener

260 Views

2 replies

0 likes

  • 260 Views
  • 2 replies
  • 0 likes

Family Plan - spontaneous user switching/hijacking.

I have an issue where one particular user on my family plan will start listening to music from her remote location and what I'm listening to will suddenly switch to what she's listening to. My device will think it's now logged into her account. There...

Casual Listener

I have an issue where one particular user on my family plan will start listening to music from her remote location and what I'm listening to will suddenly switch to what she's listening to. My d...

BaronLederhosen

Casual Listener

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Solved!! Facebook connected account

Hey, I was using my (banned?) facebook account to log in to spotify so I cannot access to my account by fb. Is there any way to login? Facebook thinks that I have fake name on account (**bleep**?).

Newbie

Hey, I was using my (banned?) facebook account to log in to spotify so I cannot access to my account by fb. Is there any way to login? Facebook thinks that I have fake name on account (**bleep**?).

osornios

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Wrong E-mail, how to change?

Hello. I want to reset my account for reasons. Long story short I created a Spotify account with my Main E-mail, let's call it "live.se"My user name is Falth95Using free mode I connected my account with facebook, later a friend offered me Premium via...

Casual Listener

Hello.   I want to reset my account for reasons. Long story short   I created a Spotify account with my Main E-mail, let's call it "live.se" My user name is Falth95 Using free mode &...

Jacob

Community Legend

468 Views

3 replies

0 likes

  • 468 Views
  • 3 replies
  • 0 likes

Can't manage family member

So one of my family member has a hash (#) in their username (i.e. android#21) and when I want to manage them I get an "oops, something went wrong" message.I notice when we want to manage a certain member, the web takes us to > spotify.com/us/family/m...

Newbie

So one of my family member has a hash (#) in their username (i.e. android#21) and when I want to manage them I get an "oops, something went wrong" message. I notice when we want to manage a certai...

osornios

Spotify Star

342 Views

1 replies

0 likes

Account
Premium
Subscription
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Charged for no reason

I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?

Casual Listener

I was charged $7.99 for Spotify on the App Store (without any mention of the app costing $7.99) so I assumed that was subscription fee. But I have no premium, what's wrong ?

Maxim

Spotify Star

372 Views

3 replies

0 likes

  • 372 Views
  • 3 replies
  • 0 likes

Changed from premium to free

Hello,I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither.Can anybody help me, please, especially to get back my playlists?Thank you very ...

Casual Listener

Hello, I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither. Can anybody help me, plea...

patriciacarrill

Casual Listener

430 Views

4 replies

0 likes

  • 430 Views
  • 4 replies
  • 0 likes

Paguei a conta premium e não consigo usar

Boa tarde,Paguei a conta premium pelo boleto, mas paguei online, mas até agora não consigo usar, alguem pode me ajudar ?

Casual Listener

Boa tarde, Paguei a conta premium pelo boleto, mas paguei online, mas até agora não consigo usar, alguem pode me ajudar ?

Bittencourt

Spotify Star

539 Views

8 replies

0 likes

  • 539 Views
  • 8 replies
  • 0 likes