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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8536 Views
  • 1 replies
  • 9 likes
  • Security
  • 8536 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476098 Views
  • 978 replies
  • 111 likes
  • Account
  • 476098 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208221 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208221 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119338 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119338 Views
  • 72 replies
  • 12 likes

Superuser Contribution new desktop app installed cant reset password

hii've just installed the new desktop app (windows) tried entering password. apparently it's wrong so i tried resetting. reset link doesn't work. tried logging in with facebook. facebook login link doesn't work. no links on the login page work.any he...

  • Newbie
  • hi i've just installed the new desktop app (windows) tried entering password. apparently it's wrong so i tried resetting. reset link doesn't work. tried logging in with facebook. facebook login &nbs...
  • Melody
  • Spotify
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tricky subscription cancellation

I decided to cancel my premium subscription and I went thru the Spotify web page, selected cancell button and provided requested feedback. However, a further steps was needed though it wasn´t that obviuos. I got charged for an unwanted period and now...

  • Newbie
  • I decided to cancel my premium subscription and I went thru the Spotify web page, selected cancell button and provided requested feedback. However, a further steps was needed though it wasn´t that ob...
  • Melody
  • Spotify
  • 265 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inquiry: No Pin Receive (Smart)

I'm subscribing my account from free to premium using mobile (Smart Carrier) but there's no message reply regarding the PIN. I don't know the first pin that they sent me. I'm texting the GETPIN to 8823 too, no reply there too. Any other option? Thank...

  • Newbie
  • I'm subscribing my account from free to premium using mobile (Smart Carrier) but there's no message reply regarding the PIN. I don't know the first pin that they sent me. I'm texting the GETPIN to 88...
  • Melody
  • Spotify
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Spotify se desinstala solo / Spotify uninstalls by itself

Hola a todos.Mi problema es el siguiente:Desde hace dos dias Spotify desaparece de mi computador sin razon alguna, cuando intento abrir el programa me dice que Spotify.exe no existe, probe reinstalandolo y siguio normalmente, pero hoy volvi a prender...

  • Newbie
  • Hola a todos. Mi problema es el siguiente: Desde hace dos dias Spotify desaparece de mi computador sin razon alguna, cuando intento abrir el programa me dice que Spotify.exe no existe, probe reinst...
  • kida1
  • Casual Listener
  • 1513 Views
  • 3 replies
  • 1 likes
  • Other
  • 1513 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Brasil pay with paypal

Ja nao posso pagar a conta premium do spotify brasil com paypal?Porque antes sim que podia.Nao vai voltar o servico com paypal? Already can not pay the premium account spotify Brazil with paypal?Because yes before I could.will not return the service ...

  • Newbie
  • Ja nao posso pagar a conta premium do spotify brasil com paypal? Porque antes sim que podia. Nao vai voltar o servico com paypal?   Already can not pay the premium account spotify Brazil wit...
  • Keppler
  • Newbie
  • 7940 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 7940 Views
  • 3 replies
  • 1 likes

Cleared data due to a bug

Hi guys! I had a huge bug on my Android phone - every time I tried to play a song (no matter if downloaded or on stream), it kept pausing after few seconds. I tried to clear the cache, update the app and what not.At the end I decided to remove all do...

  • Newbie
  • Hi guys! I had a huge bug on my Android phone - every time I tried to play a song (no matter if downloaded or on stream), it kept pausing after few seconds. I tried to clear the cache, update the app...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution All playlists have suddenly disappeared. Premium user

All my playlists have disappeared. I'm a Premium user. I've logged out and back in. Still nowhere to be seen. Any advice on how to sort? K

  • Casual Listener
  • All my playlists have disappeared. I'm a Premium user. I've logged out and back in. Still nowhere to be seen.    Any advice on how to sort?   K
  • kieran-kieran
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

can't find MANAGE link in account page

I'm trying to invite someone to join my spotify account, and i'm following these instructions below. But when i go to my account page, I don't have a link to click MANAGE. Can someone please help? Thanks To Invite a member:Only the administrator of t...

  • Regular
  • I'm trying to invite someone to join my spotify account, and i'm following these instructions below.  But when i go to my account page, I don't have a link to click MANAGE.  Can someone ple...
  • Littlejebstern
  • Newbie
  • 2341 Views
  • 13 replies
  • 0 likes
  • Account
  • 2341 Views
  • 13 replies
  • 0 likes

PS4 College Broadcast incompatible

Hi all,I'm trying to figure how to connect my PS4 to my new Spotify Account I made with my new Facebook account on my college campus (Marist). My school uses a separate wifi server for personal devices like my PS4 and general devices like laptops and...

  • Newbie
  • Hi all, I'm trying to figure how to connect my PS4 to my new Spotify Account I made with my new Facebook account on my college campus (Marist). My school uses a separate wifi server for personal d...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Premium for Family Help

I sent an invitation to my family member to join our Premium for Family. Spotify has been asking her for the family billing address for verification and despite entering the correct address, its been saying that the billing address is incorrect and s...

  • Visitor
  • I sent an invitation to my family member to join our Premium for Family. Spotify has been asking her for the family billing address for verification and despite entering the correct address, its been...
  • user-removed
  • Not applicable
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Discount

When I attempt to register for a student discount, I fill out all of my information including my university and it says "oops something went wrong." Now I have 3 or 4 seperate charges on my debit card.

  • Newbie
  • When I attempt to register for a student discount, I fill out all of my information including my university and it says "oops something went wrong." Now I have 3 or 4 seperate charges on my debit car...
  • MonicaM_Bogota
  • Roadie
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

Enable spotify to see my Facebook friends

Hi there, I've just downloaded spotify for desktop (windows) and I created my account connecting it to Facebook. I have NOT allowed Spotify to receive my "friends info" (darn'!), which I guess results in the fact that I have no friends in my friends ...

  • Newbie
  • Hi there, I've just downloaded spotify for desktop (windows) and I created my account connecting it to Facebook. I have NOT allowed Spotify to receive my "friends info" (darn'!), which I guess result...
  • itu_
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

NÃO CONSIGO DESCONECTAR O FACEBOOK LOGADO EM MEU PC

Não consigo acessar via email, somente por facebook, mas sempre que acesso em meu computador faz login no spotify de outra pessoa, apesar de todas as dicas não consigo desconectar e conectar pelo meu facebook.

  • Newbie
  • Não consigo acessar via email, somente por facebook, mas sempre que acesso em meu computador faz login no spotify de outra pessoa, apesar de todas as dicas não consigo desconectar e conectar pelo meu...
  • itu_
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Re: Premium on pc but not on mobile

Hello, I am dealing with the same situation. I do not have a second account or different log in. Everything was correct on my phone until I moved my application to my memory card on my phone instead of the internal memory. Please help!

  • Casual Listener
  • Hello,   I am dealing with the same situation. I do not have a second account or different log in. Everything was correct on my phone until I moved my application to my memory card on my phone...
  • itu_
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked account

I'm not entirely sure how, but someone has gotten into my spotify account and listening to it, interrupting my listening. I was wondering if there was a way I could remove them. I login through my facebook, and I've already deauthorized all devices i...

  • Regular
  • I'm not entirely sure how, but someone has gotten into my spotify account and listening to it, interrupting my listening. I was wondering if there was a way I could remove them. I login through my fa...
  • MonicaM_Bogota
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA PREMIUM EN PAUSA

Hola!Eel problema es que no he podido actualizar mis datos de pago, y no se pudo efectuar el cobro, active una tarjeta de regalo por 6 mese, pero aunque me aparece el recibo de que hize el pago, mi cuenta sigue en pausa. Antes de que se pausara mi cu...

  • Newbie
  • Hola! Eel problema es que no he podido actualizar mis datos de pago, y no se pudo efectuar el cobro,  active una tarjeta de regalo por 6 mese, pero aunque me aparece el recibo de que hize el pa...
  • MonicaM_Bogota
  • Roadie
  • 2159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect Old Account From Facebook

Okay, so I have a new spotify account made through my new email address. I wanted to connect to Facebook but was told that there was another spotify account connected to it. I had this account years ago, and I'm not even sure if I made this spotify a...

  • Visitor
  • Okay, so I have a new spotify account made through my new email address. I wanted to connect to Facebook but was told that there was another spotify account connected to it. I had this account years ...
  • MonicaM_Bogota
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Cambiar forma de pago

Buenas tardes, tengo spotify premium y ya se me terminara la suscripción via paypal, lo que pasa es que ya no tengo en uso la tarjeta y quiero probar otra forma de pago sin que se me cancele el premium y perder todas mis canciones.Saludos

  • Newbie
  • Buenas tardes, tengo spotify premium y ya se me terminara la suscripción via paypal, lo que pasa es que ya no tengo en uso la tarjeta y quiero probar otra forma de pago sin que se me cancele el premi...
  • hybryx
  • Regular
  • 6843 Views
  • 10 replies
  • 0 likes
  • Subscription
  • 6843 Views
  • 10 replies
  • 0 likes

Solved!! Country in my account

HiFor many years I have used my Spotify account, for more than a year I had the Premium service (by alliance with my telephone operator).I live in Colombia and I am in the United States on vacation. Today when I entered my account, the application re...

  • Casual Listener
  • Hi For many years I have used my Spotify account, for more than a year I had the Premium service (by alliance with my telephone operator). I live in Colombia and I am in the United States on vacati...
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

On Spotify free, the ads are meant to be every 30 minutes after listening to a few ads. However, mine are always every 15 minutes! And yes, I do not change songs when this happens, as I know Spotify love to play more ads when you skip or change playl...

  • Newbie
  • On Spotify free, the ads are meant to be every 30 minutes  after listening to a few ads. However, mine are always every 15 minutes! And yes, I do not change songs when this happens, as I know Sp...
  • Aimee_T
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes