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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNow I cannot go back to my previous account (premium) where all my old playlists are in. The ...
Hi! I created a Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I did not register my mobile phone number on the E-mail. What I ...
PlanFreeCountryUKDevicePC, Sony Walkman NW-A105Operating SystemWindows 10, Android 9 My Question or IssueI cannot log in to the Spotify app on my Walkman. When logging in with the username and password it just stalls on 'logging in' and then asks to ...
PlanPremiumCountry: USA DeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueI cannot log in to Spotify. I go Reset Password, and I type in a new password in the browser page. It confirms I've changed my password, and redirects me...
None of the below informationp is required. However, the more you provide the easier it will be for us to try and help.Plan - PremiumCountryUnited StatesDevice - Iphone 8 - iOS 14.7.1 My Question or IssueStarting last night my spotify would play arou...
Plan: UnlimitedCountry: NZ/UK Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker I got an email telling me my plan will change to free, as unlimited is phasing out. Fine. However I've still been charged on the 3rd of September, my...
Hello, I have a Spotify Premium family account. I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left. To my surprise, when I went to open the Spotify App on my phone to play the downloaded content, it b...
Planpremium (student)Countrythe netherlands DeviceiPhone Xr, Macbook Pro 2019Operating SystemiOS 14.7.1, MacOS Big Sur My Question or Issuehi, i accidentally reversed a payment for spotify and received the e-mail that my account is disabled. i would ...
Guys. wthI sent a few emails already and have no response.Is this what you call customer support? So where and when can I get customer support? And not some automated answers. Every other customer support at least sends out an email that they receive...
PlanFree/PremiumCountryGermanyDevice(Desktop Windows 10, Huawei P30 lite)Operating System(Android 10, Windows 10) My Question or IssueHey Everyone :),I'm using Spoftify since 2013 and got a Premium Account since 2015.I use Spoftify on a daily basis a...
PlanFreeCountrySouth Korea, formerly UK DeviceSame on desktop app and browserOperating SystemWindows 10 My Question or IssueYesterday, after having moved to South Korea approx 3 weeks ago, I received a message saying that my location and saved profil...
Hallo, ich habe Premium Family und wollte meine Kinder einladen. Bei der Eingabe der Adresse ist aber nicht möglich die richtige Adresse auszuwählen. Vor 2 Jahren hat sich unsere PLZ geändert und das ist hier noch nicht hinterlegt. Ich kann jetzt das...
PlanPremiumCountryIndiaDevice(iPhone 12 Pro Max, Samsung Galaxy S21 Ultra, Macbook Pro 16)Operating System(iOS 14, Android 11, MacOS Monterey,etc.) My Question or IssueHow can I remove offline devices from my Spotify account?
I'm currently on a Premium plan, and the location on my account is set to UK. Until today, I was paying with a UK visa debit card.I have moved to Germany, so I went to change my payment details. I successfully changed my payment method to a German pa...
PlanFamilyCountryFrance, originally Brazil My Question or IssueI used to live in Brazil and recently moved to France. My spotify account is linked to my facebook account and when I switched to a family plan, no one of my family members living with me...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUSADeviceSamsung 11, Windows 10 My Question or IssueSpotify started playing on its own one morning. No pre set alarm or alexa connection. Nobody else has access to my account, and the people who might are my parents or my brother an...
PlanPremiumCountryChinaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueFirst question: until 2 days ago, I could access Spotify without VPN. Since I must connect through VPN. Did something change ?Second question: until 2 days ago, my IPhone...
I want to use spotfiy family but what is the meaning of living at same physical adress. Can ı use it with my friends in same country or city or house ?