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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81500 Views

9 replies

2 likes

Account
Login
  • 81500 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656476 Views

13 replies

4 likes

Account
  • 656476 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737520 Views

18 replies

29 likes

  • 737520 Views
  • 18 replies
  • 29 likes

Unsuccessful transfer

PlanPremiumCountryUSADeviceMacBook Air Operating SystemLatest iOS My Question or IssueReached out to Spotify to transfer the data form my account and after they did it they deleted both accounts

Newbie

  Plan Premium Country USA Device MacBook Air  Operating System Latest iOS   My Question or Issue Reached out to Spotify to transfer the data form my account and after they ...

Taylith

Community Legend

358 Views

1 replies

1 likes

Account
Other
  • 358 Views
  • 1 replies
  • 1 likes

I have a duo plan, it won't let my wife join.

It says that she can't switch plans more than once a year. She had been on my family plan for at least 3-4 yrs. Now I have a duo plan and it won't let her join

Casual Listener

It says that she can't switch plans more than once a year. She had been on my family plan for at least 3-4 yrs. Now I have a duo plan and it won't let her join

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

How do I reset a miss-typed email when I have also forgotten my password?

I recently got a new phone and I tried to re-log into my Spotify account on it. However, I found out that I had used a miss-typed email (where i put an L where there was supposed to be an O). The unfortunate thing is that I have forgotten my old pass...

Visitor

I recently got a new phone and I tried to re-log into my Spotify account on it. However, I found out that I had used a miss-typed email (where i put an L where there was supposed to be an O). The unf...

BabyEcho0_YT

Roadie

260 Views

1 replies

1 likes

  • 260 Views
  • 1 replies
  • 1 likes

I have Spotify on my computer but can't log in on my phone . How can I fix?

I'm on a family account on my computer but I just can stream it on my cellphone. How can I get it to my phone?

Visitor

I'm on a family account on my computer but I just can stream it on my cellphone. How can I get it to my phone?

Bittencourt

Spotify Star

223 Views

1 replies

1 likes

  • 223 Views
  • 1 replies
  • 1 likes

I can't login through phone number

It keeps on showing something went wrong

Visitor

It keeps on showing something went wrong

Hectorz

Regular

780 Views

5 replies

0 likes

  • 780 Views
  • 5 replies
  • 0 likes

I would like to change regions from USA to Malaysia since I'm back here.

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Visitor

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution how the streams count for a song in different languages?

I have a question: if I released an English song, then i did a Spanish version of the same song, and each version have a different ISRC?Will the streams of both versions (English and Spanish) be merged together?cuz as far as i know the same song in d...

Newbie

  I have a question: if I released an English song, then i did a Spanish version of the same song, and each version have a different ISRC? Will the streams of both versions (English and Spanis...

iamred

Newbie

2179 Views

3 replies

0 likes

Account
Other
  • 2179 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution friends

spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?

Gig Goer

spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?

OscarDC

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not able to change email address

PlanFreeCountryIndiaMy Question or IssueI am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already taken, although I have no Spotify account with that email. pls, ...

Visitor

Plan Free Country India My Question or Issue I am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already tak...

Dian

Spotify Legend

249 Views

1 replies

0 likes

Account
  • 249 Views
  • 1 replies
  • 0 likes

I have upgraded to Family duo package and it wont let me link the account with my partner

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

240 Views

1 replies

0 likes

Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Account

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I also switched phones and cannot get any info off the ...

Visitor

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I al...

Prague

Community Legend

300 Views

1 replies

1 likes

Subscription
  • 300 Views
  • 1 replies
  • 1 likes

a radio for me in someone else's profile

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Casual Listener

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Prague

Community Legend

4763 Views

3 replies

1 likes

Other
  • 4763 Views
  • 3 replies
  • 1 likes

Duo Plan - Address Change

PlanFree/Premium (Duo)CountryUnited States/JapanDevice(iPhone 11)My Question or IssueI am in the military, stationed in Japan. The address for the primary account is in the United States, but my wife's account is for Japan and I do not have the optio...

Visitor

Plan Free/Premium (Duo) Country United States/Japan Device (iPhone 11) My Question or Issue I am in the military, stationed in Japan. The address for the primary account is in the United State...

Maxim

Spotify Star

614 Views

1 replies

0 likes

Account
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge two accounts without having access to one of them

Hello,Long story short: I have a Spotify account that I use and paid for, and a second account which got created when some content featuring me was uploaded to the platform. I would like to keep the content but gain access to that account/merge the t...

Visitor

Hello, Long story short: I have a Spotify account that I use and paid for, and a second account which got created when some content featuring me was uploaded to the platform. I would like to keep ...

Dian

Spotify Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

validation 2 stages

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to hack. I would like to set up validation in 2 stages....

Visitor

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to h...

BabyEcho0_YT

Roadie

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes