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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421417 Views
  • 965 replies
  • 108 likes
  • Account
  • 421417 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186492 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186492 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103468 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103468 Views
  • 69 replies
  • 10 likes

Superuser Contribution Can't log in and can't reset password

PlanPremium familyCountryCanada DeviceI can use my iPhone or Windows laptop whichever is easier Operating SystemiOS 15, Windows 11 My Question or IssueI forgot my password and tried to reset it, but turns out I accidentally typed my email address in ...

  • Visitor
  •   Plan Premium family Country Canada   Device I can use my iPhone or Windows laptop whichever is easier  Operating System iOS 15, Windows 11   My Question or Issue ...
  • Not applicable
  • 318 Views
  • 2 replies
  • 0 likes
  • Login
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want to sync my two accounts, one is linked to mail and other to phone no

One account is linked to my mail id andother to my phone, i use these two on two different devices and want to sync these accounts

  • Visitor
  • One account is linked to my mail id andother to my phone, i use these two on two different devices and want to sync these accounts
  • Not applicable
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email address does not match Spotify account

I am posting this for a friend who is not able to log in anymore. From one day to another, he was logged out from Spotify. When he tried to log in again, he received a notification that the email address does not match any Spotify account. Also, when...

  • Newbie
  • I am posting this for a friend who is not able to log in anymore. From one day to another, he was logged out from Spotify. When he tried to log in again, he received a notification that the email add...
  • Kiril
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change bank account not possbile

Hi everyone,I tried to change my bank account information but failed. I followed the instructions within my account. When choosing "update", I can only switch payment methods, but I would like to keep the payment method. I only want to change to bank...

  • Newbie
  • Hi everyone, I tried to change my bank account information but failed. I followed the instructions within my account. When choosing "update", I can only switch payment methods, but I would like to k...
  • MihailY
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Charged $9.99 after cancelling free trial?

Hi, I recently noticed on my credit card that I was charged $9.99 by Spotify. Literally right after I signed up for the free trial, I went to cancel. I still remember the endless pages to cancel. When I found out I was charged again, my account acted...

  • Casual Listener
  • Hi, I recently noticed on my credit card that I was charged $9.99 by Spotify. Literally right after I signed up for the free trial, I went to cancel. I still remember the endless pages to cancel. Whe...
  • NorekZabojca
  • Newbie
  • 4074 Views
  • 15 replies
  • 0 likes
  • 4074 Views
  • 15 replies
  • 0 likes

Superuser Contribution Cant recover my ID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday, I suddenly got logged out of my ID. Ignoring it by taking it as a glitch I tried to re...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • MihailY
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • Login
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebok login failed

I display this error when I try to log in with Facebook: Oops, something went wrong. Try again later or consult thehelp area. PlanPremiumCountryItalyDeviceBoth smartphone and pc

  • Visitor
  • I display this error when I try to log in with Facebook:   Oops, something went wrong. Try again later or consult the<helpLink>help area</helpLink>.     Plan Premium ...
  • Dian
  • Spotify Legend
  • 623 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 623 Views
  • 1 replies
  • 1 likes

Add family member, seperate locations.

I want to provide my son with a Spotify account. I live in Canada, he is a student in Vienna. Short of paying for a completely separate account for him (which I am prepared to do) is there a subscription option that would address this scenario?Obviou...

  • Visitor
  • I want to provide my son with a Spotify account. I live in Canada, he is a student in Vienna. Short of paying for a completely separate account for him (which I am prepared to do)  is there a su...
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 119 Views
  • 1 replies
  • 0 likes

problems with facebook login

PlanFree/PremiumCountryBoliviaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday when I oppened the app it kicked me out, so I tried to resign connecting with my ...

  • Visitor
  • Plan Free/Premium Country Bolivia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today ...
  • 211 Views
  • 0 replies
  • 1 likes
  • Account
    Free
    Login
  • 211 Views
  • 0 replies
  • 1 likes

Cant access account

PlanPremiumCountryUnited kingdomDeviceOppo Find X5 LiteOperating SystemAndroid Version 11? Thats all it says. My Question or IssueI got logged out of an account on all devices where i have been using it for years out of nowhere. I have lots of emails...

  • Visitor
  • ...n with it in years. Im currently still paying for an account i cant get into. Idk why i have to ask this publicly but i need a way to either cancel the payment or ideally be able to send the card/bank a...
  • Luan
  • Spotify Star
  • 208 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 208 Views
  • 2 replies
  • 0 likes

Can’t reset my password

My Question or Issuei want to switch from a family forfait to a duo, but I can’t do that with out login into my account… I forgot for my password and am not able to send the email that would enable me to reset the password due to a lag on the spotify...

  • Visitor
  • My Question or Issue i want to switch from a family forfait to a duo, but I can’t do that with out login into my account… I forgot for my password and am not able to send the email that would enable...
  • Luan
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Login
  • 198 Views
  • 1 replies
  • 0 likes

Unable to press send

PlanFree Deviceiphone Operating System(iOS 10) My Question or IssueNo matter what new password I put into the bar, I am unable to press send. I have attempted multiple different passwords and none have worked. What can I do?

  • Visitor
  • Plan Free   Device iphone   Operating System (iOS 10)   My Question or Issue No matter what new password I put into the bar, I am unable to press send. I have attempted multi...
  • Luan
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify doesnt recognize the same adress for the duo offer

HiSpotify doesn't recognize the fact that my husband and I live at the same adress.This is the condition to be able to use the duo offer.What do we have to do?Thank you very muchAnne

  • Visitor
  • Hi Spotify doesn't recognize the fact that my husband and I live at the same adress. This is the condition to be able to use the duo offer. What do we have to do? Thank you very much Anne &nbsp...
  • Lyubka
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 327 Views
  • 1 replies
  • 0 likes

E-mailadres expired

Hi, the e-mail address on Spotify account expired. Is there a possibility to reset the account? Without losing playlists?

  • Visitor
  • Hi, the e-mail address on Spotify account expired. Is there a possibility to reset the account? Without losing playlists? 
  • AdamDam
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Duo back to Individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I need to go from Duo back to Individual with the other member (non manager) as the user. Any way to do that so sh...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I need to go from Duo back to Individ...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

"Something went wrong" message - Emubands + Spotify for Artists

I'm unable to access Spotify for Artists using Emubands. I already sent a ticket to them and they said that my profile is verified by Emubands and if the problem persists I need to contact Spotify. My Spotify for Artists has been verified few days ag...

  • Casual Listener
  • I'm unable to access Spotify for Artists using Emubands. I already sent a ticket to them and they said that my profile is verified by Emubands and if the problem persists I need to contact Spotify. M...
  • produce
  • Casual Listener
  • 241 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 241 Views
  • 1 replies
  • 1 likes

Device limit reached (even logout everywhere)

Hi, I am a premium subscriber with family plan. I don't know what happened after i download my playlist. Suddenly the spotify app is notifying that i have reached device limit. I just formatted my phone as well as log out everywhere. I also removed a...

  • Newbie
  • Hi,   I am a premium subscriber with family plan. I don't know what happened after i download my playlist. Suddenly the spotify app is notifying that i have reached device limit. I just format...
  • Luan
  • Spotify Star
  • 646 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 646 Views
  • 3 replies
  • 0 likes

Solved!! paying for premium

So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ads and no other features the premium gets you. Ple...

  • Casual Listener
  • So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ...
  • user-removed
  • Not applicable
  • 998 Views
  • 9 replies
  • 0 likes
  • Premium
  • 998 Views
  • 9 replies
  • 0 likes

Unable to join Duo plan, the error says "You can't join this plan"

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't confirm that you live with the plan manager for th...

  • Casual Listener
  • I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes