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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

284056 Views

529 replies

34 likes

Account
Free
  • 284056 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13562 Views

6 replies

11 likes

Security
  • 13562 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539103 Views

990 replies

114 likes

Account
  • 539103 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129497 Views

74 replies

12 likes

Account
Login
Premium
  • 129497 Views
  • 74 replies
  • 12 likes

Discord displaying a different username

Hello, I am not sure if this would be a problem to be handled by Discord or Spotify, but I need help with the situation nonetheless. When I go to display my Spotify on my discord profile, it is my first and last name for some reason. I do not have th...

Visitor

        Hello, I am not sure if this would be a problem to be handled by Discord or Spotify, but I need help with the situation nonetheless.           W...

Maxim

Spotify Star

679 Views

1 replies

0 likes

Account
Other
  • 679 Views
  • 1 replies
  • 0 likes

I'm unable to change email

PlanPremiumCountryCyprusDevice(Macbook Pro 2020) My Question or IssueI signed up via FB some time ago, and my email field is empty on my profile page. At the same time, I can log in using my email. I'm unable to change it or see it, though. I need a ...

Newbie

Plan Premium Country Cyprus Device (Macbook Pro 2020)   My Question or Issue I signed up via FB some time ago, and my email field is empty on my profile page. At the same time, I can log...

Maxim

Spotify Star

241 Views

1 replies

0 likes

Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Plays Same Music: 2 family members can't listen to separate songs

Hi,' When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa). If I change my phone to a song, she hears that. Driving me crazy... Thoughts?

Newbie

Hi,'   When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa).  If I change my phone to a song, she hears t...

Uams

Visitor

568 Views

2 replies

0 likes

Premium
  • 568 Views
  • 2 replies
  • 0 likes

Superuser Contribution please help me, I tried to pay for a family subscription in Turkey with different Turkish cards, it

PlanPremium Country Turkey Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 10, Android My Question or Issueplease help me, I tried to pay for a family subscription in Turkey with different Turkish cards, it doesn’t work, ...

Regular

Plan Premium  Country Turkey   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10, Android   My Question or Issue please help me, I tried to p...

Maxim

Spotify Star

11455 Views

10 replies

0 likes

Account
Premium
  • 11455 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify family with kids in the family

PlanPremiumCountryNorwayDeviceMisc iPhonesOperating SystemiOS 13 My Question or IssueI signed up for Spotify Family to allow the whole family to listen to music, just to realize that you don't allow kids under the age of 13 to use Spotify. I have rea...

Casual Listener

Plan Premium Country Norway Device Misc iPhones Operating System iOS 13   My Question or Issue I signed up for Spotify Family to allow the whole family to listen to music, just to real...

Stigkl

Visitor

5042 Views

4 replies

5 likes

Account
Premium
  • 5042 Views
  • 4 replies
  • 5 likes

Superuser Contribution Unable to change the language of the premium tab

PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueI'm trying to purchase premium for Spotify but the premium tab on the application and also on the website is all in Finnish which I don't speak. The rest of the app is ...

Casual Listener

Plan Free Country Finland Device Pixel 5 Operating System Android 12   My Question or Issue I'm trying to purchase premium for Spotify but the premium tab on the application and also o...

Yordan

Moderator

1819 Views

5 replies

1 likes

Account
  • 1819 Views
  • 5 replies
  • 1 likes

I have spotify duo with my partner. He plays his music at work but it won't

I have a spotify duo account with my partner. He plays his music at work when he does this spotify won't let me listen to my music at home why

Visitor

I have a spotify duo account with my partner. He plays his music at work when he does this spotify won't let me listen to my music at home why

Maxim

Spotify Star

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

My premium won’t play via Sonos as my account was via Apple

I got a message saying as Apple processed my payment I would need to change when I try to the message says I am not able to

Visitor

I got a message saying as Apple processed my payment I would need to change when I try to the message says I am not able to

Maxim

Spotify Star

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Is there an alternative to the last 4-digit of your payment card?

My account got disabled and I don't have access to the last 4-digits of the payment card used.

Visitor

My account got disabled and I don't have access to the last 4-digits of the payment card used.

Maxim

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

My country settings won't change - tried everything

PlanCancelled Premium to join Duo with husbandCountry - I live in the UK now, my premium account was set up in South Africa and my account still shows South Africa. More details:The help section said I need to ensure my Facebook country setting is al...

Visitor

Plan Cancelled Premium to join Duo with husband Country - I live in the UK now, my premium account was set up in South Africa and my account still shows South Africa.   More details: The he...

Maxim

Spotify Star

186 Views

1 replies

0 likes

Account
  • 186 Views
  • 1 replies
  • 0 likes

can't log in from Belgium, the account was set up in Poland

I can't log in in BE, if i use vpn to switchIP for Poland, I can log in but can't change the country. Vicious circle. PlanFreeCountryBelgiumDevice(iPhone SE 2022)Operating System(iOS 10) My Question or Issue

Casual Listener

I can't log in in BE, if i use vpn to switch IP for Poland, I can log in but can't change the country. Vicious circle.      Plan Free Country Belgium Device (iPhone SE 2022) ...

AureliaF

Casual Listener

266 Views

2 replies

0 likes

Account
  • 266 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quiero cancelar mi cuenta

Perdí mi celular y no me se la contraseña para cancelar mi tarjeta llevo pagando por 2 meses

Visitor

Perdí mi celular y no me se la contraseña para cancelar mi tarjeta llevo pagando por 2 meses

Yordan

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hallo, ich vermute das Spotify zweimal bei mir abbucht

Bei meiner Anmeldung hatte ich Schwierigkeiten und musste es irgendwie erneut machen, habe dann zweimal als Zahlungsmethode per Handyrechnung angegeben. Jetzt werden mir zweimal die 12,99 abgebucht.obwohl ich ja nur einen Partneraccount habe. Bitte u...

Visitor

Bei meiner Anmeldung hatte ich Schwierigkeiten und musste es irgendwie erneut machen, habe dann zweimal als Zahlungsmethode per Handyrechnung angegeben. Jetzt werden mir zweimal die 12,99 abgebucht.o...

Dian

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

12 month abo also available in Austria?

On amazon.de Website a found the Spotify Premium abo for 99 € for 12 months (instead of only 10), but there is mentioned "for Germany". I want to use this discount also, but I'm living in Austria, so it isn't possible for me to buy this voucher and t...

Visitor

On amazon.de Website a found the Spotify Premium abo for 99 € for 12 months (instead of only 10), but there is mentioned "for Germany". I want to use this discount also, but I'm living in Austria, so...

Maxim

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Can't change country/region from Rwanda to Belgium

PlanPremiumDevice(iPhone 13)Operating System(iOS 16.5.1) My Question or IssueI can't update my payment method because it doesn't match my country/region and I can't change my country either (from Rwanda to Belgium).

Newbie

Plan Premium Device (iPhone 13) Operating System (iOS 16.5.1)   My Question or Issue I can't update my payment method because it doesn't match my country/region and I can't change my cou...

Maxim

Spotify Star

295 Views

1 replies

0 likes

Account
Subscription
  • 295 Views
  • 1 replies
  • 0 likes

Get a refund for paying spotify premium

I was debited for spotify premium even though I didn't buy anything and I'm asking for a refund

Visitor

I was debited for spotify premium even though I didn't buy anything and I'm asking for a refund

Maxim

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes