Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80338 Views

9 replies

2 likes

Account
Login
  • 80338 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653636 Views

13 replies

4 likes

Account
  • 653636 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734042 Views

18 replies

29 likes

  • 734042 Views
  • 18 replies
  • 29 likes

I would like to change regions from USA to Malaysia since I'm back here.

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Visitor

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Maxim

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution how the streams count for a song in different languages?

I have a question: if I released an English song, then i did a Spanish version of the same song, and each version have a different ISRC?Will the streams of both versions (English and Spanish) be merged together?cuz as far as i know the same song in d...

Newbie

  I have a question: if I released an English song, then i did a Spanish version of the same song, and each version have a different ISRC? Will the streams of both versions (English and Spanis...

iamred

Newbie

2161 Views

3 replies

0 likes

Account
Other
  • 2161 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution friends

spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?

Gig Goer

spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?

OscarDC

Moderator

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not able to change email address

PlanFreeCountryIndiaMy Question or IssueI am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already taken, although I have no Spotify account with that email. pls, ...

Visitor

Plan Free Country India My Question or Issue I am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already tak...

Dian

Spotify Legend

243 Views

1 replies

0 likes

Account
  • 243 Views
  • 1 replies
  • 0 likes

I have upgraded to Family duo package and it wont let me link the account with my partner

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

239 Views

1 replies

0 likes

Subscription
  • 239 Views
  • 1 replies
  • 0 likes

Account

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I also switched phones and cannot get any info off the ...

Visitor

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I al...

Prague

Community Legend

299 Views

1 replies

1 likes

Subscription
  • 299 Views
  • 1 replies
  • 1 likes

a radio for me in someone else's profile

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Casual Listener

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Prague

Community Legend

4746 Views

3 replies

1 likes

Other
  • 4746 Views
  • 3 replies
  • 1 likes

Duo Plan - Address Change

PlanFree/Premium (Duo)CountryUnited States/JapanDevice(iPhone 11)My Question or IssueI am in the military, stationed in Japan. The address for the primary account is in the United States, but my wife's account is for Japan and I do not have the optio...

Visitor

Plan Free/Premium (Duo) Country United States/Japan Device (iPhone 11) My Question or Issue I am in the military, stationed in Japan. The address for the primary account is in the United State...

Maxim

Spotify Star

609 Views

1 replies

0 likes

Account
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge two accounts without having access to one of them

Hello,Long story short: I have a Spotify account that I use and paid for, and a second account which got created when some content featuring me was uploaded to the platform. I would like to keep the content but gain access to that account/merge the t...

Visitor

Hello, Long story short: I have a Spotify account that I use and paid for, and a second account which got created when some content featuring me was uploaded to the platform. I would like to keep ...

Dian

Spotify Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

validation 2 stages

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to hack. I would like to set up validation in 2 stages....

Visitor

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to h...

BabyEcho0_YT

Roadie

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Olá bom dia, sou assinante premium, através do e-mail geovanaa@lbv.org e

a mais ou menos 20 dias o aplicativo derrubou minha conexão, não consigo logar, fica indicando erro de senha ou de e-mail. Quando peço para redefinir a senha não recebo os e-mails. O fato que preciso de uma solução.

Visitor

a mais ou menos 20 dias o aplicativo derrubou minha conexão, não consigo logar, fica indicando erro de senha ou de e-mail. Quando peço para redefinir a senha não recebo os e-mails. O fato que preciso...

Bittencourt

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family: Members didn't get Mail for Adr. Verification

Hey Com After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members.I have received info that my members have received a request to verify their address. I have contacted my members and looked in...

Newbie

Hey Com 🙂    After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members. I have received info that my members have received a req...

gf_araujo18

Newbie

880 Views

2 replies

2 likes

Account
Other
Subscription
  • 880 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't log in with email on browser

Hi. I'm registered with email (my email format is xxx+yyy@zzz.com) and I can't log in with my email. I get an error that the email or password is wrong. I am able to log in with the same password with my Spotify username (the auto-generated string of...

Visitor

Hi. I'm registered with email (my email format is xxx+yyy@zzz.com) and I can't log in with my email. I get an error that the email or password is wrong. I am able to log in with the same password wit...

Dian

Spotify Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

홈페이지 음악삽입

스포티파이에 등록된 노래를 홈페이지에 삽입하고 싶습니다. 비영리 단체이기 때문에 수익을 창출하거나 광고에 사용하는 것은 아닙니다.

Visitor

스포티파이에 등록된 노래를 홈페이지에 삽입하고 싶습니다. 비영리 단체이기 때문에 수익을 창출하거나 광고에 사용하는 것은 아닙니다.

Prague

Community Legend

773 Views

1 replies

1 likes

  • 773 Views
  • 1 replies
  • 1 likes

The email I used for Spotify was deleted, and I want to close my account

I have a Spotify account. I do not use it, and I can log into this account, but the email I used for this account was deleted, and I cannot get that email back. I want to close my account. What should I do?

Visitor

I have a Spotify account. I do not use it, and I can log into this account, but the email I used for this account was deleted, and I cannot get that email back. I want to close my account. What shoul...

Prague

Community Legend

805 Views

1 replies

1 likes

  • 805 Views
  • 1 replies
  • 1 likes

My daughter cannot remember the email or password for her account. Help!

My child has a premium account but cannot remember what email she used not the password. I am still being charged $10.69 each month and cannot access the account. Any advise?

Visitor

My child has a premium account but cannot remember what email she used not the password. I am still being charged $10.69 each month and cannot access the account. Any advise?

Prague

Community Legend

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes