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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ashyslashy
  • Newbie
  • 389047 Views
  • 922 replies
  • 107 likes
  • Account
  • 389047 Views
  • 922 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168453 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168453 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98081 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98081 Views
  • 68 replies
  • 10 likes

Family

I added the family plan to my account and now I'm going to bill for family in the same month I have already paid for my monthly subscriptions. Why is this not prorated. Can I change it back without changing my billing date. Because I don't want to be...

  • Newbie
  • I added the family plan to my account and now I'm going to bill for family in the same month I have already paid for my monthly subscriptions. Why is this not prorated. Can I change it back without c...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 109 Views
  • 1 replies
  • 0 likes

Wrongly charged

I was wrongly charged, my username is masamoah83

  • Newbie
  • I was wrongly charged, my username is masamoah83
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Can't remember email

Hi. My son can't remember which email address he has Spotify linked into and we have tried all our current emails. Any idea how to find out so we can reset password? Thanks

  • Newbie
  • Hi. My son can't remember which email address he has Spotify linked into and we have tried all our current emails. Any idea how to find out so we can reset password? Thanks
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Maria

Olá, não consigo efetuar minha assinatura no spotify. Coloco o numero do cartão de credito elo porém não reconhecem o numero do cartão como elo e sim como "Aura", o que fazer?

  • Newbie
  • Olá, não consigo efetuar minha assinatura no spotify. Coloco o numero do cartão de credito elo porém não reconhecem o numero do cartão como elo e sim como "Aura", o que fazer? 
  • Bittencourt
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para que un familiar use premium

Tengo cuenta premium y mi familia no se puede dar de alta, menciona que no vivimos en el mismo domicilio cuando son mi esposo e hijas. Ayudaaa

  • Newbie
  • Tengo cuenta premium y mi familia no se puede dar de alta, menciona que no vivimos en el mismo domicilio cuando son mi esposo e hijas. Ayudaaa
  • jramosg89
  • Newbie
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Can't login and not receiving reset email

Hi, can you please help me login to my account? My userid is 'vinuneuro'. I tried resetting the password but I'm not getting the reset email in any of my email accounts so I'm not sure what email address it is going to. Could you at least please tell...

  • Visitor
  • Hi, can you please help me login to my account? My userid is 'vinuneuro'. I tried resetting the password but I'm not getting the reset email in any of my email accounts so I'm not sure what email add...
  • Masta_22
  • Roadie
  • 604 Views
  • 1 replies
  • 0 likes
  • Login
  • 604 Views
  • 1 replies
  • 0 likes

Trying to accept Family Plan invite but getting an confliction

I was trying to join my wife's family premium plan through the email invitation. It gave me an error saying I had 2 subscriptions in the past 12 months and it wouldn't let me continue to getting premium. What do I need to do to clear this up and get ...

  • Newbie
  • I was trying to join my wife's family premium plan through the email invitation. It gave me an error saying I had 2 subscriptions in the past 12 months and it wouldn't let me continue to getting...
  • Masta_22
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

They ar charging me $12.99 instead of $9.99 for premium please help or give me my money back

I been getting charge $12.99 per monthWho knows for how long I would like to know why and if I can get all my money back that they overcharge me? ASAP!

  • Newbie
  • I been getting charge $12.99 per month Who knows for how long I would like to know why and if I can get all my money back that they overcharge me? ASAP!
  • LordRollin
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

minderjarige zoon

Mijn zoon van 12 heeft per ongeluk een account aangemaakt want hij vond het wel wat 0,99 eurocent voor 3 maanden. Nu is er 9,99 afgeschreven. Ik wil dit graag ongedaan maken maar kan jullie niet bereiken.

  • Newbie
  • Mijn zoon van 12 heeft per ongeluk een account aangemaakt want hij vond het wel wat 0,99 eurocent voor 3 maanden. Nu is er 9,99 afgeschreven. Ik wil dit graag ongedaan maken maar kan jullie niet bere...
  • Hubo
  • Community Legend
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

Pay the full year vs. monthly

Hello! I'm wondering if there is an opportunity to pay an enitre year upfront. I prefer to pay in full vs. paying on a monthly basis. Does anyone know if this can be done? If so, how? Thanks!

  • Casual Listener
  • Hello!    I'm wondering if there is an opportunity to pay an enitre year upfront.  I prefer to pay in full vs. paying on a monthly basis.  Does anyone know if this can be done? ...
  • Maxim
  • Spotify Star
  • 4081 Views
  • 5 replies
  • 0 likes
  • 4081 Views
  • 5 replies
  • 0 likes

No Premium anymore, although I paid for it!

Hey,I have paid the Spotify Premium Family Abo for a while now, but since this morning my family and me are having only an Gratis Account. I looked up the evidence in the web and they said that I have already paid the money for Spotify Premium this m...

  • Newbie
  • Hey, I have paid the Spotify Premium Family Abo for a while now, but since this morning my family and me are having only an Gratis Account. I looked up the evidence in the web and they said that I h...
  • Bittencourt
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Main email address lost with deleted facebook account

I can't use my main email address because I used the Login with Facebook option the first time I discovered Spotify. Recently I deleted my facebook account and created it again, becase I had so many friends in there I didn't even know and etc. The pr...

  • Newbie
  • I can't use my main email address because I used the Login with Facebook option the first time I discovered Spotify.   Recently I deleted my facebook account and created it again, be...
  • LordRollin
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 298 Views
  • 1 replies
  • 0 likes

Subscription

Hi.. i already paid the subscription for premium. It is already reflected in the subscription menu with the details of receipts. However, every time i download the advertisement of "get premium" still appears. Whenever i clock it, it always go back t...

  • Newbie
  • Hi.. i already paid the subscription for premium. It is already reflected in the subscription menu with the details of receipts. However, every time i download the advertisement of "get premium" stil...
  • LordRollin
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

How do I upgrade from my free trial??

I need help finding a way to upgrade

  • Newbie
  • I need help finding a way to upgrade
  • LordRollin
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Premium
  • 140 Views
  • 1 replies
  • 0 likes

Can't log into the app (iOS)

I recently got a new phone and am now trying to login to the app. On the first screen I have an option to login or sign up. I selected login and on the next screen put in my information. I am getting an error saying " login failed. You have already c...

  • Newbie
  • I recently got a new phone and am now trying to login to the app. On the first screen I have an option to login or sign up. I selected login and on the next screen put in my information. I am getting...
  • Maxim
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Charged twice per month

It has just come to my attention I have been charged twice a month with 2 different reference numbers showing on my bank statement. As you can imagine not happy at finding this out

  • Casual Listener
  • It has just come to my attention I have been charged twice a month with 2 different reference numbers showing on my bank statement. As you can imagine not happy at finding this out
  • user-removed
  • Not applicable
  • 134 Views
  • 3 replies
  • 0 likes
  • 134 Views
  • 3 replies
  • 0 likes

Problems activating my account again

Guys im trying to stablish back again my account, when I imput my card information it says that I need to enter month of expiration but my information it is alright, why is that??

  • Casual Listener
  • Guys im trying to stablish back again my account, when I imput my card information it says that I need to enter month of expiration but my information it is alright, why is that??
  • Lionsdale09
  • Casual Listener
  • 235 Views
  • 4 replies
  • 0 likes
  • 235 Views
  • 4 replies
  • 0 likes

Family sharing on premium

I have family premium with my wife and son as active members. When my wife and I both try to listen on our phones we get a pop-up notice that they other is trying to use the service. I can continue or let her listen? We should both be able to listen ...

  • Newbie
  • I have family premium with my wife and son as active members.  When my wife and I both try to listen on our phones we get a pop-up notice that they other is trying to use the service.  I ca...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Premium Account

I paid my premium upgrade to one of the payment partners of spotify (cebuana lhullier) however my premium account has not been activated yet.

  • Newbie
  • I paid my premium upgrade to one of the payment partners of spotify (cebuana lhullier) however my premium account has not been activated yet.
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium
  • 131 Views
  • 1 replies
  • 0 likes