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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398724 Views
  • 950 replies
  • 107 likes
  • Account
  • 398724 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171606 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171606 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99124 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99124 Views
  • 68 replies
  • 10 likes

Solved!! I've cancelled subscription, but am still being charged

Hi,I cancelled my subscription a while ago since I'm no longer listening to Spotify offline. Today I realised I'm still being charged each month, though. I logged on to Spotify and my Subscription page says "You're currently Spotify Free." And there'...

  • Casual Listener
  • Hi, I cancelled my subscription a while ago since I'm no longer listening to Spotify offline. Today I realised I'm still being charged each month, though. I logged on to Spotify and my Sub...
  • plondke
  • Newbie
  • 669 Views
  • 3 replies
  • 0 likes
  • 669 Views
  • 3 replies
  • 0 likes

Premium trial I didn't sign up for

I opened Spotify today after having used it earlier and it now says I am "using premium." I did not purchase premium and did not sign up for a trial of it and I don't want it. There is no option to cancel my trial under account subscriptions. How do ...

  • Visitor
  • I opened Spotify today after having used it earlier and it now says I am "using premium." I did not purchase premium and did not sign up for a trial of it and I don't want it. There is no option to c...
  • kelseyb97
  • Newbie
  • 1198 Views
  • 3 replies
  • 0 likes
  • 1198 Views
  • 3 replies
  • 0 likes

Delete or remove button

Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing as it keeps bringing up others longs like it for me...

  • Casual Listener
  • Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing ...
  • Wandah1976
  • Casual Listener
  • 712 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 712 Views
  • 2 replies
  • 0 likes

Couldn't change my country

Hello,I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK. I tried to upgrade my account to Premium, but I can't because my credit card from Malta and my account linked to UK...

  • Newbie
  • Hello, I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK.  I tried to upgrade my account to Premium, but I can't...
  • marcel11223
  • Music Fan
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Missing Playlist

I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers. It is not showing up on the account overview page where you can recover your playlists. I've checked through the ...

  • Casual Listener
  • I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers.  It is not showing up on the account overview page where ...
  • Nic0_
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Profile picture

Hello guys. My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile picture, it does not work. I can't open the profile picture ...

  • Casual Listener
  • Hello guys.   My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile ...
  • Maxim
  • Spotify Star
  • 10713 Views
  • 3 replies
  • 0 likes
  • 10713 Views
  • 3 replies
  • 0 likes

New problem with premium

Je viens de commutation à la première et Maintenant each conférence 1 à 2 minutes des Arrêts sur mon bureau et sur le téléphone intelligent ne me Reste Que le lecteur aléatoire, same si Je Peux selectionner les chansons juin par juin. Céci Três is im...

  • Regular
  • Je viens de commutation à la première et Maintenant each conférence 1 à 2 minutes des Arrêts sur mon bureau et sur le téléphone intelligent ne me Reste Que le lecteur aléatoire, same si Je Peux selec...
  • traissac69
  • Regular
  • 349 Views
  • 6 replies
  • 0 likes
  • Premium
  • 349 Views
  • 6 replies
  • 0 likes

Solved!! Can't upgrade from premium to Family plan.

I now have a premium account. I go to > https://www.spotify.com/us/family/ to try and upgrade to a family account. I hit 'upgrade'It redirects me to https://www.spotify.com/us/accounts/subscription/ where my credit card and account information are li...

  • Music Fan
  • I now have a premium account. I go to > https://www.spotify.com/us/family/ to try and upgrade to a family account. I hit 'upgrade' It redirects me to https://www.spotify.com/us/accounts/subsc...
  • ghvann01
  • Newbie
  • 18780 Views
  • 27 replies
  • 0 likes
  • Subscription
  • 18780 Views
  • 27 replies
  • 0 likes

Taking the money twice a month

Hello, I wanted to start a family account Put my details inSystem decided im in another country and forwarded me to to my countrys siteand turned on a simple single premium account for meI canceled the subscribtion for a premiumSigned up for a family...

  • Newbie
  • Hello,   I wanted to start  a family account  Put my details in System decided im in another country  and forwarded me to to my countrys site and turned on a simple single p...
  • musiccornercv
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Premium Upgrade doesn't work

Hello,I'm trying to upgrade my account but everytime I try, shows the trial promo, wicth I already used in the past. Now, when I try to upgrade, It seems like as I already used this, my credit card don't pass with this option. But I can't find any ot...

  • Casual Listener
  • Hello, I'm trying to upgrade my account but everytime I try, shows the trial promo, wicth I already used in the past. Now, when I try to upgrade, It seems like as I already used this, my credit card...
  • guilcolaco
  • Casual Listener
  • 362 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 362 Views
  • 4 replies
  • 0 likes

Spotify Premium

Bom dia recebi um email em nome de Spotify pra testar o app Premium por um ano e em 12 horas estaria liberado o Spotify Premium e já se passaram 3 dia e nada de migrar para o Premium gostaria de um retorno de vcs obrigado

  • Newbie
  • Bom dia recebi um email em nome de Spotify pra testar o app Premium por um ano e em 12 horas estaria liberado o Spotify Premium e já se passaram 3 dia e nada de migrar para o Premium gostaria de um r...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Cancel Subscription: "...please re-enter your Spotify Password below."

I've followed all the prompts to cancel my subscription, but when i'm prompted at the end to reenter my password there is no box to type it in... The promt says "For verification purposes, please re-enter your Spotify Password below." I use Spotify w...

  • Casual Listener
  • I've followed all the prompts to cancel my subscription, but when i'm prompted at the end to reenter my password there is no box to type it in... The promt says "For verification purposes, please re-...
  • StarsofTrinity
  • Casual Listener
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

No puedo dar de baja mi cuenta Premium

En mi cuenta no esta activo el boton para dar de baja el servicio. Mi usuario es fco.silva.p

  • Casual Listener
  • En mi cuenta no esta activo el boton para dar de baja el servicio.  Mi usuario es fco.silva.p    
  • OviiiOne
  • Community Legend
  • 5566 Views
  • 11 replies
  • 0 likes
  • 5566 Views
  • 11 replies
  • 0 likes

Billed after cancellation

Hi,I have cancelled my premium subscription but was still billed after this. I double check and had to cancell it again. Yet, I haven't been using Spotify since I was last billed. Would it be possible to proceed to a reimbursement please? Thank you,P...

  • Newbie
  • Hi, I have cancelled my premium subscription but was still billed after this. I double check and had to cancell it again. Yet, I haven't been using Spotify since I was last billed. Would it be possi...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 163 Views
  • 1 replies
  • 0 likes

charged for account that I didn't make

I'm being charged for an account that I didn't make I have been charged for atleast 3 months know how do I cancel it?

  • Newbie
  • I'm being charged for an account that I didn't make I have been charged for atleast 3 months know how do I cancel it?
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
  • 166 Views
  • 1 replies
  • 0 likes

I cant reset my password

HiI got a problem with my Spotify account as I pushed the logout button by accident and cant remeber my password. The problem is now that I cant reset my password because the emailadress I am using is no longer existing.I already sent an email to the...

  • Newbie
  • Hi I got a problem with my Spotify account as I pushed the logout button by accident and cant remeber my password. The problem is now that I cant reset my password because the emailadress I am usi...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Cancled subscription but was still charged?

My account was supposed to reset on the 14th of March but I cancelled it the day before on the 13th. Why was I still charged?

  • Newbie
  • My account was supposed to reset on the 14th of March but I cancelled it the day before on the 13th. Why was I still charged?
  • Maxim
  • Spotify Star
  • 678 Views
  • 1 replies
  • 1 likes
  • 678 Views
  • 1 replies
  • 1 likes

not discoverable to others

I have just changed my account from premium to family. All of the new accounts inside my family account are not discoverable to other users. How can I turn them discoverable?

  • Newbie
  • I have just changed my account from premium to family. All of the new accounts inside my family account are not discoverable to other users. How can I turn them discoverable?
  • Maxim
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

My phone got stolen recently and I had Spotify downloaded on it and still logged in. However, I downloaded Spotify on my new phone and tried logging in with my email and it's telling me I already created an account with this email and I know I'm usin...

  • Casual Listener
  • My phone got stolen recently and I had Spotify downloaded on it and still logged in. However, I downloaded Spotify on my new phone and tried logging in with my email and it's telling me I already cre...
  • Maxim
  • Spotify Star
  • 470 Views
  • 5 replies
  • 0 likes
  • 470 Views
  • 5 replies
  • 0 likes