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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080736 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080736 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49988 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49988 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146476 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146476 Views
  • 4840 replies
  • 118 likes

impossibilita di disdire l'abbonamento

Buongiorno, il 20 novembre 2016 ho fornito i miei dati bancari per poter avere un mese di prova con la possibilita di disdire dopo un mese.Ogni volta che andavo nel mio account per disdire l'abbonamento mi dava che non risultava un abbonamento, e ino...

  • Newbie
  • Buongiorno, il 20 novembre 2016 ho fornito i miei dati bancari per poter avere un mese di prova con la possibilita di disdire dopo un mese. Ogni volta che andavo nel mio account per disdire l'abbona...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Adding a second mobile number

Hi, I have Premium and I would like to add my works mobile number as well as my private number how can I do this?

  • Newbie
  • Hi, I have Premium and I would like to add my works mobile number as well as my private number how can I do this?
  • 203 Views
  • 0 replies
  • 0 likes
  • Premium
  • 203 Views
  • 0 replies
  • 0 likes

INVOICE - FACTURA

Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no salen nuestros datos ni los datos de la empresa que f...

  • Newbie
  • Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no sa...
  • pedrohuesca
  • Newbie
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

3 maanden gratis

Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, nu heb ik Premium voor 1 maand. De enige reden dat i...

  • Newbie
  • Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, n...
  • Hubo
  • Spotify Star
  • 1279 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1279 Views
  • 3 replies
  • 1 likes

Unsubscribed, immediately no premium anymore

Hello, today Ayden Client took like every month 9,99 € from my bank account. In my account on spotify.com it was said - Abo renews on 18.01.17.Anyway, today I chose to unsubscribe, but after I did that, my account was immediately a free account and n...

  • Casual Listener
  • Hello,   today Ayden Client took like every month 9,99 € from my bank account. In my account on spotify.com it was said - Abo renews on 18.01.17. Anyway, today I chose to unsubscribe, but aft...
  • MartinStoichkov
  • Community Legend
  • 200 Views
  • 3 replies
  • 0 likes
  • 200 Views
  • 3 replies
  • 0 likes

Solved!! Name given when starting family subscription

I have just started a family subscription. When adding a family member, I got a question what his/her name was, together with address. I filled it in, only to later realize that this was (I think) supposed to be _MY_ name and address. The reason for ...

  • Casual Listener
  • I have just started a family subscription. When adding a family member, I got a question what his/her name was, together with address. I filled it in, only to later realize that this was (I think) su...
  • MatsL
  • Casual Listener
  • 205 Views
  • 4 replies
  • 0 likes
  • 205 Views
  • 4 replies
  • 0 likes

Cant log in, wrong username/password

Trivs to Open my spotify app today and saw that i had been logged out, so i tried to log on, but it says "wrong username/password. So tried to log on from Facebook but it didnt work either.Even tried from my PC, but it dont work.It starts accessing h...

  • Newbie
  • Trivs to Open my spotify app today and saw that i had been logged out, so i tried to log on, but it says "wrong username/password. So tried to log on from Facebook but it didnt work either. Even tri...
  • MartinStoichkov
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 130 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

I just payed for premium today and vant listen to wich song i want..ned to shuffle...how long does it take until i can chose which song i want

  • Newbie
  • I just payed for premium today and vant listen to wich song i want..ned to shuffle...how long does it take until i can chose which song i want
  • Maxim
  • Spotify Star
  • 93 Views
  • 2 replies
  • 0 likes
  • 93 Views
  • 2 replies
  • 0 likes

1 Month subscription but only few days left

Hello i just subscripted an 1 month family subscription but my premium acc exp in 20 days. It Should be until 20.01.17 but it is until 09.01.17. Can anyone help me?

  • Casual Listener
  • Hello i just subscripted an 1 month family subscription but my premium acc exp in 20 days. It Should be until 20.01.17 but it is until 09.01.17. Can anyone help me?
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 80 Views
  • 1 replies
  • 0 likes

assinatura

Galera mês pasado paguei a spotify e agora eles pausaro o negocio falando que não paguei oque faço

  • Casual Listener
  • Galera mês pasado paguei a spotify e agora eles pausaro o negocio falando que não paguei oque faço
  • Bittencourt
  • Spotify Star
  • 170 Views
  • 5 replies
  • 0 likes
  • 170 Views
  • 5 replies
  • 0 likes

Why is "Me" missing?

This issue only exists on one account and I can't figure out why. I cannot access settings or any of my playlist or even log out because the "Me" tab is missing.

  • Casual Listener
  • This issue only exists on one account and I can't figure out why. I cannot access settings or any of my playlist or even log out because the "Me" tab is missing.
  • Maxim
  • Spotify Star
  • 212 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 212 Views
  • 3 replies
  • 0 likes

I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount

I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount. I just had to pay 9,99, what's going on there?

  • Newbie
  • I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount. I just had to pay 9,99, what's going on there? 
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 1 likes
  • 121 Views
  • 1 replies
  • 1 likes

I ended my premium membership in september but still pay

I ended my premium membership in september before my 1 month trial ended, I but I still pay every month since..??? How can I get in contact with Spority customer service?

  • Casual Listener
  • I ended my premium membership in september before my 1 month trial ended, I but I still pay every month since..??? How can I get in contact with Spority customer service?
  • Xkjaer
  • Casual Listener
  • 74 Views
  • 2 replies
  • 0 likes
  • 74 Views
  • 2 replies
  • 0 likes

Not able to log in on site

Hi. I want to cancel premium but i haven't been able to log in to the website to cancel it. It is saying my username/password is incorrect however i am able to log in to the App with the exact same password. I was hoping to cancel before i got charge...

  • Newbie
  • Hi. I want to cancel premium but i haven't been able to log in to the website to cancel it. It is saying my username/password is incorrect however i am able to log in to the App with the exact same p...
  • MattSuda
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Problem resetting password

Hello, I need some help regarding my account security. I suddenly recieved an email at 5 am yesterday stating I canceled my spotify subscription, and another email a minute after that telling me I need to reset my account password as there was suspic...

  • Newbie
  • Hello, I need some help regarding my account security. I suddenly recieved an email at 5 am yesterday stating I canceled my spotify subscription, and another email a minute after that telling me I ne...
  • MartinStoichkov
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family Invitation to existing free account

I just signed up and subscripted to Premium Family. My kids already have the free account. For the invitation, do I use the e-mail addresses associated to their existing free accounts or do I new e-mail addresses? Thank you for your assistance. Kind ...

  • Casual Listener
  • I just signed up and subscripted to Premium Family.  My kids already have the free account.  For the invitation, do I use the e-mail addresses associated to their existing free accounts or ...
  • mafamily1377
  • Casual Listener
  • 243 Views
  • 2 replies
  • 1 likes
  • 243 Views
  • 2 replies
  • 1 likes

Solved!! You can't join this Premium for Family account. You already joined two subscriptions in the past 12

hi guys...i got this message went i redeem my coupon family plan..."You can't join this Premium for Family account. You already joined two subscriptions in the past 12 months."please help me...i want my spotify premium backthx

  • Casual Listener
  • hi guys... i got this message went i redeem my coupon family plan... "You can't join this Premium for Family account. You already joined two subscriptions in the past 12 months." please help...
  • harryuy62
  • Casual Listener
  • 7964 Views
  • 24 replies
  • 19 likes
  • 7964 Views
  • 24 replies
  • 19 likes

Family premium

I want to activatw Family Premium with my brother but he lives in another town, is it any way to use it or we just cant use it cuz it says we need to live togethe

  • Newbie
  • I want to activatw Family Premium with my brother but he lives in another town, is it any way to use it or we just cant use it cuz it says we need to live togethe
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Compré Spotify premium de 3 meses pero a los 4 días ya no lo tenia

Soy nueva, compré el primer plan que te da 3 meses pero me dice que no tengo la cuenta premium, ya intenté todas las soluciones de buscar otras cuentas, etc y nada. Tengo el recibo en mi correo pero aún así no me apetece activa la cuenta.

  • Newbie
  • Soy nueva, compré el primer plan que te da 3 meses pero me dice que no tengo la cuenta premium, ya intenté todas las soluciones de buscar otras cuentas, etc y nada. Tengo el recibo en mi correo pero ...
  • denissluna22
  • Newbie
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes