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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • zPrime
  • Newbie
  • 259433 Views
  • 503 replies
  • 33 likes
  • Account
    Free
  • 259433 Views
  • 503 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12929 Views
  • 6 replies
  • 11 likes
  • Security
  • 12929 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528524 Views
  • 989 replies
  • 113 likes
  • Account
  • 528524 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127917 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127917 Views
  • 74 replies
  • 12 likes

Signing into new device

I had Spotify on my old cellphone with music and Playlist. I got a new phone now and downloaded Spotify again and logged in, and now all my music and Playlist is not there,why? Or how do I recover my music?

  • Casual Listener
  • I had Spotify on my old cellphone with music and Playlist. I got a new phone now and downloaded Spotify again and logged in, and now all my music and Playlist is not there,why? Or how do I recover my...
  • Markoe31
  • Casual Listener
  • 532 Views
  • 4 replies
  • 0 likes
  • Account
  • 532 Views
  • 4 replies
  • 0 likes

Solved!! Oops! Your bank must be having a bad day... Can't pay for Premium

There's myriad closed threads about this topic, but I've tried perfectly-valid credit cards, none of which confirm even an attempt at a Spotify charge. Obviously this issue continues... The support chat was very unhelpful--pasting templates about bei...

  • Regular
  • There's myriad closed threads about this topic, but I've tried perfectly-valid credit cards, none of which confirm even an attempt at a Spotify charge. Obviously this issue continues...   The ...
  • sdjimbob
  • Regular
  • 784 Views
  • 6 replies
  • 0 likes
  • 784 Views
  • 6 replies
  • 0 likes

Four years worth of saved music is gone.

I logged onto spotify today, after about a day of not using. I navigated to my saved songs and not one of my nearly 500 songs were there. However, about 50 songs, all in Spanish, had been added (3 Hours ago). All but two of my playlists were gone. Wa...

  • Casual Listener
  • I logged onto spotify today, after about a day of not using. I navigated to my saved songs and not one of my nearly 500 songs were there. However, about 50 songs, all in Spanish, had been added (3 Ho...
  • russlile
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Account
  • 306 Views
  • 2 replies
  • 0 likes

Solved!! Playlist en la nueva interfaz (playlist in the nwe spotify)

Desde que cambió el spotify a la nueva interfaz, no puedo borrar las playlists que hago. Intenté borrando track por track y no se borra, se queda ahí vacía. El botón de borrar playlist no está más... uso Ubuntu y estoy intentando borrar desde el repr...

  • Casual Listener
  • Desde que cambió el spotify a la nueva interfaz, no puedo borrar las playlists que hago. Intenté borrando track por track y no se borra, se queda ahí vacía. El botón de borrar playlist no está más......
  • ticoarte
  • Casual Listener
  • 505 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 505 Views
  • 1 replies
  • 0 likes

Bestehendes Spotify Konto mit Telekom verknüpfen klappt nicht

Ich hatte einen spotify Premium Account mit meinem alten Handyvertrag über die Telekom. Nun habe ich einen neuen Handyvertrag dort und möchte das bestehende Spotify Premium Konto wieder mit der Telekom verknüpfen. Dies scheitert aber weil die Fehlerm...

  • Newbie
  • Ich hatte einen spotify Premium Account mit meinem alten Handyvertrag über die Telekom. Nun habe ich einen neuen Handyvertrag dort und möchte das bestehende Spotify Premium Konto wieder mit der Telek...
  • Specialworld
  • Community Legend
  • 15397 Views
  • 1 replies
  • 0 likes
  • 15397 Views
  • 1 replies
  • 0 likes

Solved!! CANCELAMENTO DE CONTA PERMANENTEMENTE

Quero cancelar minha conta definitivamente e vocês não dispõe um forma simples de fazer isso, fui cobrado um valor no meu cartão a compra que não fiz, cancelei antes de concluir, quero cancelar a inscrição do seguinte e-mail: Robson.Alves@mail.ru

  • Visitor
  • Quero cancelar minha conta definitivamente e vocês não dispõe um forma simples de fazer isso, fui cobrado um valor no meu cartão a compra que não fiz, cancelei antes de concluir, quero cancelar a ins...
  • Bittencourt
  • Spotify Star
  • 4801 Views
  • 30 replies
  • 0 likes
  • Account
  • 4801 Views
  • 30 replies
  • 0 likes

Facebook (Spotify) account hacked -> LOST!

Hey! Yesterday my Facebook Account got hacked. Facebook then deactivated my account and asked me for a ID verfication. I sended all needed details and now I am waiting for them to bringing my account back alive. Unfortunatley, my Facebook Account was...

  • Visitor
  • Hey!    Yesterday my Facebook Account got hacked. Facebook then deactivated my account and asked me for a ID verfication. I sended all needed details and now I am waiting for them to brin...
  • Jacob
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! How can I start a student account in Germany?

Hi, at the moment I use a premium demo subscription for free. Where exactly do I have to send my certificate of enrollment to get the reduced price for students? I live in Germany Thank you!

  • Casual Listener
  • Hi, at the moment I use a premium demo subscription for free. Where exactly do I have to send my certificate of enrollment to get the reduced price for students?    I live in Germany &nb...
  • Ine1
  • Newbie
  • 695 Views
  • 3 replies
  • 0 likes
  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Family subscription problem.

Hi. I got spotify family for me and girlfriend a while ago on my account. But suddenly I lost all my playlists and did not have a premium account anymore. The wierd thing is that my girlfriend still got her premium and I am getting charged the full p...

  • Casual Listener
  • Hi. I got spotify family for me and girlfriend a while ago on my account. But suddenly I lost all my playlists and did not have a premium account anymore. The wierd thing is that my girlfriend still ...
  • delaney1margie
  • Newbie
  • 330 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 330 Views
  • 3 replies
  • 0 likes

Solved!! Pago con tarjeta debito en Argentina

Buenas, es una consulta simple, pero que en ningún lado encuentro respuesta.Porqué en Argentina no está habilitada la opción de pago con débito?Por mas que busco, solo me aparece crédito.

  • Casual Listener
  • Buenas, es una consulta simple, pero que en ningún lado encuentro respuesta. Porqué en Argentina no está habilitada la opción de pago con débito? Por mas que busco, solo me aparece crédito.
  • dannroda
  • Newbie
  • 45518 Views
  • 8 replies
  • 0 likes
  • 45518 Views
  • 8 replies
  • 0 likes

I want to listen yo music in abroad.

I'm in abroad at the momentAnd i'm gonna go back after 1 month.I just arrived here before 2weeksAnd now , My spotify is not working because of I'm in abroad.Plz help meThank you

  • Casual Listener
  • I'm in abroad at the moment And i'm gonna go back after 1 month. I just arrived here before 2weeks And now , My spotify is not working because of I'm in abroad. Plz help me Thank you
  • Specialworld
  • Community Legend
  • 819 Views
  • 3 replies
  • 0 likes
  • 819 Views
  • 3 replies
  • 0 likes

Can I Change My Spotify Username?

So someone got into my account, deleted my music and playlists, and somehow my username is now 'godamnineedaname'. My old username was '|robert|' ; is there any way I can change it back?

  • Visitor
  • So someone got into my account, deleted my music and playlists, and somehow my username is now 'godamnineedaname'. My old username was '|robert|' ; is there any way I can change it back?
  • MattSuda
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Payment

Hi,On the app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. I thought maybe if I deleted the app and reinstalled it would work. Still nothing.

  • Newbie
  • Hi, On the app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. I thought maybe if I deleted the app and reinstalled it would ...
  • osornios
  • Spotify Star
  • 461 Views
  • 3 replies
  • 0 likes
  • Account
  • 461 Views
  • 3 replies
  • 0 likes

Hacked Account

This morning, my spotify account was working perfectly with my downloaded playlists. Later during the day Spotify logged my out, i had some trouble logging in but ignored it. I wanted to log in once again and it would not let me. I recovered my passw...

  • Newbie
  • This morning, my spotify account was working perfectly with my downloaded playlists. Later during the day Spotify logged my out, i had some trouble logging in but ignored it. I wanted to log in once ...
  • KatesHere
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account thinks i'm in a different country!

Hi,I used to be able to listen to Spotify (the free not premium version) at work. Unfortunately our work server is based in Sweden and we are in the UK. Spotify thinks i'm in Sweden and won't let me listen unless I change my country...unfortunately m...

  • Newbie
  • Hi, I used to be able to listen to Spotify (the free not premium version) at work.  Unfortunately our work server is based in Sweden and we are in the UK.  Spotify thinks i'm in Sweden and...
  • Jacob
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 401 Views
  • 1 replies
  • 0 likes

if i create my spotify (and gmail) in the web, how can i enter to my gmail?

i was hacked spotify i got a bin and i got free spotify for one month, when the moth was finish i buy a family spotify but i cant enter to my gmail to confirm my account and i dont remember the bin how can i do?

  • Newbie
  • i was hacked spotify i got a bin and i got free spotify for one month, when the moth was finish i buy a family spotify but i cant enter to my gmail to confirm my account and i dont remember the ...
  • Jacob
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

En Ecuador no me aceptan el pago con Paypal

Estoy tratando de adquirir la promocion de los 3 meses por 99ctvs y no me permite ni pagar con PayPal ni con la tarjeta Discover de Diners como puedo adquirir eso? o q hago?

  • Newbie
  • Estoy tratando de adquirir la promocion de los 3 meses por 99ctvs y no me permite ni pagar con PayPal ni con la tarjeta Discover de Diners como puedo adquirir eso? o q hago?
  • wolbon83
  • Newbie
  • 663 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 663 Views
  • 1 replies
  • 1 likes

Spotify in Volvo Truck FH

Hello I have a Volvo Truck FH with spotify , I can listen to music with spotify , but I cannot see my playlist ?

  • Newbie
  • Hello I have a Volvo Truck FH with spotify , I can listen to music with spotify , but I cannot see my playlist ?
  • 1173 Views
  • 0 replies
  • 1 likes
  • Other
    Premium
  • 1173 Views
  • 0 replies
  • 1 likes

Deleting old music from Spotify?

Hey, I'd really like to delete some of my old tunes from Spotify that no longer fit the quality needed to represent my artist. How would I go about this? I've gotten no replies to emails.

  • Newbie
  • Hey, I'd really like to delete some of my old tunes from Spotify that no longer fit the quality needed to represent my artist. How would I go about this? I've gotten no replies to emails.
  • labelscollected
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes