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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

77122 Views

28 replies

0 likes

  • 77122 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95426 Views

9 replies

2 likes

Account
Login
  • 95426 Views
  • 9 replies
  • 2 likes

Payment problems

I have a problem whit my account, I pay whit my debit card but reject my payment, my card has the money but I do not know what happens, what should I do?

Newbie

I have a problem whit my account, I pay whit my debit card but reject my payment, my card has the money but I do not know what happens, what should I do?

TobiasYoung

Composer

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

2 profiles to one email

I have 2 profiles linked to my one email address; Isaac Medlin and chcknft-us. I only want the chcknft one on my account because it has my premium and all my music on it. Is there anyway to delete the Isaac Medlin profile?

Newbie

I have 2 profiles linked to my one email address; Isaac Medlin and chcknft-us. I only want the chcknft one on my account because it has my premium and all my music on it. Is there anyway to delete th...

TobiasYoung

Composer

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Solved!! ¿Cómo puedo modificar mi nombre de usuario en Spotify?

Hola,quiero modificar mi nombre de usuario pero no sé donde pueda.Ya miré en ajustes y en todas partes pero nadie lo ha preguntado antes y lo quiero hacer.He enviado dos veces ya el formulario de contacto y nunca nadie me responde tras días.Mi Spotif...

Visitor

Hola,quiero modificar mi nombre de usuario pero no sé donde pueda. Ya miré en ajustes y en todas partes pero nadie lo ha preguntado antes y lo quiero hacer. He enviado dos veces ya el formulario de...

itu_

Community Legend

5521 Views

3 replies

0 likes

Account
  • 5521 Views
  • 3 replies
  • 0 likes

Solved!! How do you PM?

Anyone have any idea on how to PM?

Casual Listener

Anyone have any idea on how to PM?

KatesHere

Community Legend

766 Views

5 replies

0 likes

  • 766 Views
  • 5 replies
  • 0 likes

Solved!! Spotify won't return my money back

I cancelled my Premium suscription without having it used. I have sent several emails asking for a refund as their policy in the UE allows a refund if the suscription is canceled within 15 days and the user has not "used" the suscription. I had no re...

Newbie

I cancelled my Premium suscription without having it used. I have sent several emails asking for a refund as their policy in the UE allows a refund if the suscription is canceled within 15 days and t...

TommyGaiter

Newbie

1277 Views

8 replies

0 likes

  • 1277 Views
  • 8 replies
  • 0 likes

Do I need to cancel current payments on active accounts when my kids join a family membership?

Hi, just wondering if anyone can help please.My two children currently have their own spotify accounts that are paid for with 2 different methods. I wanted to get it and discovered the family deal and signed up and invited them onto it. What I'm wond...

Newbie

Hi, just wondering if anyone can help please. My two children currently have their own spotify accounts that are paid for with 2 different methods.  I wanted to get it and discovered the family...

Sarge69

Newbie

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Time spent listening to music on spotify

Is ther any way to know how much time weve spent listening to music on spotify?

Regular

Is ther any way to know how much time weve spent listening to music on spotify?

JLaro

Regular

3250 Views

2 replies

0 likes

Account
Other
  • 3250 Views
  • 2 replies
  • 0 likes

My spotify premium payments change on there own

I was charged twice this month for spotify premium but after looking at my account. I have been charged $9.99 and $10.56 for my subscription on seperat ocassians in the past few months. Why is this?

Casual Listener

I was charged twice this month for spotify premium but after looking at my account. I have been charged $9.99 and $10.56 for my subscription on seperat ocassians in the past few months. Why is this?

KatesHere

Community Legend

374 Views

3 replies

0 likes

Account
  • 374 Views
  • 3 replies
  • 0 likes

Premium account in foreign countries (iran)

Hellow guys im using spotify in iran but im a premium user its been a while i cant connect to server without Vpn or ... I can't understand im free to use spotify anywhere with internet connection with premium account!! Help -

Newbie

Hellow guys im using spotify in iran but im a premium user its been a while i cant connect to server without Vpn or ... I can't understand im free to use spotify anywhere with internet connection wit...

Robert_W

Community Legend

1113 Views

1 replies

0 likes

  • 1113 Views
  • 1 replies
  • 0 likes

Random device accessing my account

Hi,I've been having this issue for a few weeks now where I get interrupted wholeness listening to music by a pop saying that a random device (Blade 5) is connecting and if is like to continue listening on my device. Whoever this person is has been us...

Newbie

Hi, I've been having this issue for a few weeks now where I get interrupted wholeness listening to music by a pop saying that a random device (Blade 5) is connecting and if is like to continue lis...

jfuturistic

Newbie

1673 Views

2 replies

1 likes

  • 1673 Views
  • 2 replies
  • 1 likes

Solved!! I can't remember my password and because I forgot the password of the email I was using

Hello can you please help me. I've been using spotify and for some weird reason it logged me out of my account. When I tried logging in turned out I forgot my password. I tried to reset it using my email but the thing is I also did forget my email pa...

Casual Listener

Hello can you please help me. I've been using spotify and for some weird reason it logged me out of my account. When I tried logging in turned out I forgot my password. I tried to reset it using my e...

emmypatrimonio

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Capa da playlist 'Descobertas da Semana'

É possível alterar a imagem da capa referente à playlist 'Descobertas da Semana' ou desvincular a playlist da página inicial do aplicativo?

Casual Listener

É possível alterar a imagem da capa referente à playlist 'Descobertas da Semana' ou desvincular a playlist da página inicial do aplicativo?

Bittencourt

Spotify Star

1301 Views

3 replies

0 likes

Other
  • 1301 Views
  • 3 replies
  • 0 likes

I deleted my Facebook account, now I can't access Spotify

I deleted my Facebook account, but now I can't open my Spotify account. I am a premium user.

Newbie

I deleted my Facebook account, but now I can't open my Spotify account. I am a premium user.

Maxim

Spotify Star

304 Views

1 replies

0 likes

Account
Premium
Subscription
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in works for a second then says incorrect password

I'm having problems logging in. Basically, I login and it works for a split second and then I'm brought back to the login page and told I have an incorrect password with error code 3. Any ideas?

Newbie

I'm having problems logging in. Basically, I login and it works for a split second and then I'm brought back to the login page and told I have an incorrect password with error code 3.   Any id...

Julian

Moderator

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Premium Account Hacked

My Premium account is hacked and I can't find a way to get them out of my account. My spotify is linked to Facebook and I changed my facebook password and logged out of all devices and they still are hacking it. Can someone please help?

Newbie

My Premium account is hacked and I can't find a way to get them out of my account. My spotify is linked to Facebook and I changed my facebook password and logged out of all devices and they still are...

Jacob

Community Legend

272 Views

1 replies

0 likes

Account
Login
Security
  • 272 Views
  • 1 replies
  • 0 likes

UNABLE TO ACCESS MY ACCOUNT

A while ago I set up a Spotify account using my day-to-day email adress, but abandonned it after 30 days because at the time I didn't want to purchase premium. Then some time later I set up a new account and purchased premium, but I couldn't use my d...

Newbie

A while ago I set up a Spotify account using my day-to-day email adress, but abandonned it after 30 days because at the time I didn't want to purchase premium. Then some time later I set up a new acc...

Jacob

Community Legend

272 Views

1 replies

0 likes

Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is my facebook account different from my email account when they are the same email?

Hey, I have just gotten Spotify premium on my facebook account through vodafone but for some reason it won't let me login to my account via facebook. if i mannually enter my email and password it comes up with an account that is not linked to my face...

Visitor

Hey, I have just gotten Spotify premium on my facebook account through vodafone but for some reason it won't let me login to my account via facebook.   if i mannually enter my email and p...

Julian

Moderator

703 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade to new iPhone / "You've already created an account.." error

Hi all,I upgraded to the new iPhone, whipped my old one and now I try to login to Spotify and I receive the error "Login Failed. You've already created an account with this email address". Went to my profile, removed all devices, and it still doesn't...

Casual Listener

Hi all, I upgraded to the new iPhone, whipped my old one and now I try to login to Spotify and I receive the error "Login Failed. You've already created an account with this email address".  W...

Maxim

Spotify Star

516 Views

4 replies

0 likes

  • 516 Views
  • 4 replies
  • 0 likes

billing

how do you get some one at spotify to actuallt talk to you or at least respond to your emails

Casual Listener

how do you get some one at spotify to actuallt talk to you or at least respond to your emails 

rullerbuller

Casual Listener

975 Views

6 replies

0 likes

  • 975 Views
  • 6 replies
  • 0 likes

Superuser Contribution Kreditkarte wird nicht akzeptiert

Hallo,ich habe versucht meinen Studentenrabatt zu verlängern, aber wenn ich meine Kreditkartendaten eingeben kommt immer folgende Fehlermeldung:Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte...

Newbie

Hallo, ich habe versucht meinen Studentenrabatt zu verlängern, aber wenn ich meine Kreditkartendaten eingeben kommt immer folgende Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter schein...

Julian

Moderator

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes