Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi I purchased a premium membership yesterday 1/24/17. I paid my yearly subscription in full. I upgraded to Family premium so I could include my wife an daughter this morning 1/25/17. Why is my subscription showing a renewal date of 9/24/17? That is ...
how do i switch my account from premium to college student discount premium at 50% off.
I tried to login, but it won't let me login and says I need to manage the settings on Facebook. Well I can't do that considering the account is deleted. So I can't login to my spotify or what?
To whom it may concern, I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription. Either cancel my subscription or please ensure I have a premium subscription under my e-mail name of neal_ibanez...
if i purchased the 3 months for £0.99 but dont want to continue after the 3 months can i cancell now or will i lose the rest of the months ive paid for
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Hello everyone,I was part of a Spotify Family Premium account while living in San Diego with my cousins, but am now studying abroad in Germany. I became part of their Spotify Family in August and moved out to Berlin around the end of September. Every...
I stayed at a rental recently, connected my Spotify account to the house SONOS system, and forgot to log out when leaving. The new tenant keeps using my Spotify account and I can't seem to lock them out. I've Changed my passwordClicked "Sign out ever...
Hi. Recently moved to Canada and I wanted to switch my payment method from my American card to my Canadian card. Each time I entered my Canadian card number I was asked to switch to the Canadian site . Even when I went on the Canadian site and re ent...
I have been paying for and using Spotify Premium for about a year without any issues. All of a sudden, my payment fails to go through (I have plenty of money in my account and my bank has no issues) and my account gets dropped down to free user. When...
I'm having problems adding an account to a family subscription it says that I have joined two subscriptions in the past 24 hours. Not sure what I'm suppose to do.
Vou para o Canadá nos final desse mês, e iria trocar o meu plano para o familiar, eu conseguiria usar lá, mesmo a minha conta sendo paga aqui no Brasil?
I have Spotify premium. I always remained logged in with my phone so forgot my username and password to my account. I changed phones and the backup/restore requires me to log in again. The email associated with my account to recover my login info is ...
Recently my Spotify password got changed and now I can't access my account. After I tried logging in it said 'Error: 127'. I fixed that problem by reinstalling the app, but now my password won't work. I can't reset my password because the reset email...
I have always used Spotify in the UK for over 1 year now. I recently just moved to Nigeria and now Spotify on my Laptop wont let me log on. the error asked to change country but I am still unable to update the country on my profile online
Hello world !, I need help because I want to pay Spotify with my mobile (Swisscom for my country) but he said you have already too mobile number registred of this account. The reason is because I had problem with my phone account and now I can't more...
I manage a family account using mu facebook log inI need to delete and deactivate mu facebook account and unable to log in to spotify without activating my fb againHow can switch my existing account to a new one without affecting the subscription of ...
My account says I have spotify free, but I've been getting charged for premium every months for at least 6 months now. I want to cancel my Spotify, but I don't know how if it says I have the free one.
Furious isn't the word, I treid to set up a student premium subscription which failed, yet I still get charged £4.99?!
Hi, i live in the Netherlands and i want to sign up for the family deal. the problem is that i cant choose for Ideal as method of payment.. who can help me out?
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