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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • milkman2
  • Visitor
  • 267966 Views
  • 522 replies
  • 34 likes
  • Account
    Free
  • 267966 Views
  • 522 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13124 Views
  • 6 replies
  • 11 likes
  • Security
  • 13124 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530628 Views
  • 989 replies
  • 113 likes
  • Account
  • 530628 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128331 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128331 Views
  • 74 replies
  • 12 likes

Solved!! Find out my own username

How can i find out what my username is?

  • Visitor
  • How can i find out what my username is?
  • user-removed
  • Not applicable
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Hijacked account

So the other day i was using my spotify (my other account) and all of a sudden i was signed out and couldnt sign back in. I couldnt get to a computer until today to check the issue. Turns out somehow the person that took my account had access to my e...

  • Newbie
  • So the other day i was using my spotify (my other account) and all of a sudden i was signed out and couldnt sign back in. I couldnt get to a computer until today to check the issue. Turns out somehow...
  • Specialworld
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Changing country/card details

I am trying to change my country on my account so that i can change my card details but my account wont let me change the county and when i try to change the card its keeps saying add expiry date which o have done. I need help as my account will be c...

  • Newbie
  • I am trying to change my country on my account so that i can change my card details but my account wont let me change the county and when i try to change the card its keeps saying add expiry date whi...
  • osornios
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Help My giftcard pincode is not working

Hello, I just bought a giftcard for spotify, but when I want to enter the pincode I get the respons that the premiumcode is not correct. I checked it a thousand times, but the numbers I put in are correct.Also the giftcard has been bought in the same...

  • Newbie
  • Hello,   I just bought a giftcard for spotify, but when I want to enter the pincode I get the respons that the premiumcode is not correct. I checked it a thousand times, but the numbers I...
  • osornios
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Expiratuon date for premium sign up

I was trying to get signed up from the premium but when I was putting my card info it kept telling to enter the expiration month. I did and did it they way they wanted but kept telling me the same thing, please help

  • Newbie
  • I was trying to get signed up from the premium but when I was putting my card info it kept telling to enter the expiration month. I did and did it they way they wanted but kept telling me the same th...
  • osornios
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Two accounts but one doesn't show up

My problem is this: I have linked my facebook account and an account I made before I got facebook with the same email address. Occassionally, when I can't log into the facebook account with this email it redirects me to the old account. I want to clo...

  • Newbie
  • My problem is this: I have linked my facebook account and an account I made before I got facebook with the same email address. Occassionally, when I can't log into the facebook account with this emai...
  • osornios
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Issues with gift cards

Hello guys,I dont know what to do about it! I had a test month for a premium acc. from january to february, then I paid 3 gift cards - each 10€.From february to march (yesterday) I had a premium account that was paid by my first giftcard.Now I am sud...

  • Newbie
  • Hello guys, I dont know what to do about it!  I had a test month for a premium acc. from january to february, then I paid 3 gift cards - each 10€. From february to march (yesterday) I had a p...
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Username/Account Erased!?

I have only ever logged into my account through facebook. Now i'm getting a message everytime i try login that says: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your Spotify ...

  • Newbie
  • I have only ever logged into my account through facebook. Now i'm getting a message everytime i try login that says:   You do not have a Spotify account connected to your Facebook account. If ...
  • osornios
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Premiun

Hola pago premiun y la musica se reproduce de forma aleatoria, por qué. Qué tengo que hacer? Gracias

  • Casual Listener
  • Hola pago premiun y la musica se reproduce de forma aleatoria, por qué. Qué tengo que hacer? Gracias
  • osornios
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Como solucionar problema de pago de Spotify

Tenía cuenta premium con un correo y me cambié a familiar premium pero al parecer está registrado con otro correo y me aplicaron los 2 cobros que puedo hacer para que me reembolsen el de la cuenta premium que no uso

  • Newbie
  • Tenía cuenta premium con un correo y me cambié a familiar premium pero al parecer está registrado con otro correo y me aplicaron los 2 cobros que puedo hacer para que me reembolsen el de la cuenta pr...
  • osornios
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Charged twice

I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com

  • Newbie
  • I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com
  • osornios
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

spotify account of previous phone user still opening

Hi! I'm using my hubby's old phone. We maintain different spotify premium accounts however I can't log into my account. I have deleted and reinstalled the spotify app several times but everytime I sign-in, it always says wrong username/email but when...

  • Newbie
  • Hi! I'm using my hubby's old phone. We maintain different spotify premium accounts however I can't log into my account. I have deleted and reinstalled the spotify app several times but everytime...
  • osornios
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • Login
  • 580 Views
  • 1 replies
  • 0 likes

Spotify out of the country

I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account isn't recognizable, but then when I try creating a...

  • Newbie
  • I left the country and ever since haven't been able to log onto my Spotify account since then. It's been five months now that I haven't been able to login into my Spotify. Spotify tells me my account...
  • osornios
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 250 Views
  • 1 replies
  • 0 likes

Lost Spotify and email password

I can currently only log into my Spotify account through Facebook. I don't want to log in through fb anymore, but the problem is I can't remember my Spotify password, and I can't have them send it to my email address because I forgot the email addres...

  • Regular
  • I can currently only log into my Spotify account through Facebook. I don't want to log in through fb anymore, but the problem is I can't remember my Spotify password, and I can't have them send it to...
  • osornios
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Can't log in via Facebook

Hi all, I have a second £4.99/month account that I can't log in to via Facebook. When I open Spotify on my desktop and try, my browser opens briefly, then closes and Spotify shows error code 3: username/password incorrect. When I try logging in via F...

  • Visitor
  • Hi all,   I have a second £4.99/month account that I can't log in to via Facebook. When I open Spotify on my desktop and try, my browser opens briefly, then closes and Spotify shows error code...
  • osornios
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add family members

Hi,I purchased a year's subscription of Premium for Family but I don't have the option to add my family.When I select "Premium for Family" in my account it just takes me to the subscription page.I have paid for it and received my receipt and my accou...

  • Newbie
  • Hi, I purchased a year's subscription of Premium for Family but I don't have the option to add my family. When I select "Premium for Family" in my account it just takes me to the subscription pag...
  • ZullyB
  • Roadie
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
  • 501 Views
  • 1 replies
  • 0 likes

Spotify contact telephone number

Can anyone help please cannot login to my premium account. it comes up with an old free account and doesnt allow me to access the premium account. I contacted premium support 3 times and they have not responded at all. Is there a contact number I can...

  • Visitor
  • Can anyone help please cannot login to my  premium account. it comes up with an old free account and doesnt allow me to access the premium account.  I contacted premium support 3 times...
  • KatesHere
  • Community Legend
  • 2130 Views
  • 5 replies
  • 0 likes
  • 2130 Views
  • 5 replies
  • 0 likes

Charged twice per month

Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you.

  • Newbie
  • Hey, my name is Rachael and I am being charged once for spotify usa and again for spotify USA New York NY. I need this to stop and I need to be reimbursed for all the extra charges. Thank you.&n...
  • KatesHere
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Logging in

I haven't been able to sign into my account from Facebook for the past 2 days. This is the first time this has happened and it brings me to this image and then my phone freezes or the app closes. Anybody else have this issue or can help?

  • Newbie
  • I haven't been able to sign into my account from Facebook for the past 2 days. This is the first time this has happened and it brings me to this image and then my phone freezes or the app closes. Any...
  • KatesHere
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes