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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83960 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660086 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741960 Views
18 replies
29 likes
Buenoas dias, Cuando inicio la sesion con mi cuenta de facebook, la sesion se inicia con otro nombre de otra persona y otro email. No ser que contraseña tengo y no la puedo averiguar por que tampoco va dirigido a mi email. Alguna solucion? Muchas gar...
Buenoas dias, Cuando inicio la sesion con mi cuenta de facebook, la sesion se inicia con otro nombre de otra persona y otro email. No ser que contraseña tengo y no la puedo aver...
Not applicable
282 Views
1 replies
0 likes
My account had my pass changed twice and then when i got it fixed my playlists were deleted and replaced with new ones? what should i do?
My account had my pass changed twice and then when i got it fixed my playlists were deleted and replaced with new ones? what should i do?
Not applicable
262 Views
1 replies
0 likes
Espero que estén teniendo lindo día, lo que pasa es que Spotify dice que me dan 30 días gratis de Spotify siempre y cuando pague el primer mes por anticipado, lo pagué, se terminó el mes, y jamás me dieron mis 30 días gratis que se mencionaba, solo m...
Espero que estén teniendo lindo día, lo que pasa es que Spotify dice que me dan 30 días gratis de Spotify siempre y cuando pague el primer mes por anticipado, lo pagué, se terminó el mes, y jamás me ...
Not applicable
284 Views
1 replies
1 likes
Himy partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for premium without our authorisation (although they all...
Hi my partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for...
Newbie
330 Views
2 replies
0 likes
Buenas tardes, Cada que quiero contratar Spotify Premium me aparece el siguiente mensaje: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de...
Buenas tardes, Cada que quiero contratar Spotify Premium me aparece el siguiente mensaje: Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No t...
Casual Listener
331 Views
2 replies
0 likes
Hi, I got charged $14.99 from Spotify despite only being on Spotify Free, nor having any other accounts that have premium. I've included screenshots as an attatchment to the psot.
Hi, I got charged $14.99 from Spotify despite only being on Spotify Free, nor having any other accounts that have premium. I've included screenshots as an attatchment to the psot.
Not applicable
266 Views
1 replies
0 likes
I've recently started using Spotify with premium account. I also got a cell phone and plan through Rogers and I got Spotify free for 6 months and I'm still getting emails saying that my payment didn't go through. It shouldn't go through cause I have ...
I've recently started using Spotify with premium account. I also got a cell phone and plan through Rogers and I got Spotify free for 6 months and I'm still getting emails saying that my payment didn'...
Not applicable
633 Views
1 replies
0 likes
I signed up for Premium for Family and invited my family members but when they accept the invitation in the email it goes to the login screen and asks for username and password. When we put in the family username and password it says we already have ...
I signed up for Premium for Family and invited my family members but when they accept the invitation in the email it goes to the login screen and asks for username and password. When we put in ...
Roadie
344 Views
1 replies
0 likes
I am paying for spotify premium and i was automatically logged out. Now my account says free version but payment just came out on jan 27. Also all of my playlists are gone. Please help
I am paying for spotify premium and i was automatically logged out. Now my account says free version but payment just came out on jan 27. Also all of my playlists are gone. Please help
Not applicable
350 Views
2 replies
0 likes
I wanted to upgrade to premium, and so it launched from the Mac app to the website and I processed it using paypal as my payment option. When I went back into the Mac app and relaunched it, it wasn't showing as premium. It wasn't until I got a email ...
I wanted to upgrade to premium, and so it launched from the Mac app to the website and I processed it using paypal as my payment option. When I went back into the Mac app and relaunched it, it wasn't...
Spotify Star
368 Views
1 replies
0 likes
Hi. I've deactivated Facebook which is linked to my premium account.Please can my account be transferred to the new one I've setup which isn't linked to Facebook?
Hi. I've deactivated Facebook which is linked to my premium account. Please can my account be transferred to the new one I've setup which isn't linked to Facebook?
Regular
392 Views
3 replies
0 likes
I was recently charges $50 plus for my subscription by my bank for a 10.40 charge and my bank retracted the funds. Spotify told me i needed to update my payment info but disabled my account. Now my i cant log in and my user and email arent recognized...
I was recently charges $50 plus for my subscription by my bank for a 10.40 charge and my bank retracted the funds. Spotify told me i needed to update my payment info but disabled my account. Now my i...
Regular
395 Views
3 replies
0 likes
Al ingresar mi tarjeta e intentar pagar me aparece el mensaje en un rectángulo rojo que dice "Por favor, ingresa el mes de vencimiento"La información es correcta y ya he intentado cambiando de navegador. L plataforma que uso es android
Al ingresar mi tarjeta e intentar pagar me aparece el mensaje en un rectángulo rojo que dice "Por favor, ingresa el mes de vencimiento" La información es correcta y ya he intentado cambiando de nave...
Spotify Star
3908 Views
5 replies
1 likes
I am currently still a student and I recently renewed my student account. However, I was charged $9.99 this month, instead of $4.99. Could you please issue the refund of $5? Thank you!
I am currently still a student and I recently renewed my student account. However, I was charged $9.99 this month, instead of $4.99. Could you please issue the refund of $5? Thank you!
Roadie
554 Views
5 replies
0 likes
Help! Frustrated!I pay £10 per month for Premium which I have on MY iPhone only.My daughters have loaded Spotify onto their iPhones. If I log in to OUR FAMILY ACCOUNT on their phones it won't allow the Premium service?!?!Please tell me it's not £10 p...
Help! Frustrated! I pay £10 per month for Premium which I have on MY iPhone only. My daughters have loaded Spotify onto their iPhones. If I log in to OUR FAMILY ACCOUNT on their phones it won't all...
Roadie
259 Views
1 replies
0 likes
No dia 07 de fevereiro cancelei minha assinatura premium. Fotografei a tela com o cancelamento, portanto não só tenho certeza de que concluí o cancelamento, como tenho prova disso. Hoje, dia 17/02, recebi nova cobrança. Desejo receber reembolso por e...
No dia 07 de fevereiro cancelei minha assinatura premium. Fotografei a tela com o cancelamento, portanto não só tenho certeza de que concluí o cancelamento, como tenho prova disso. Hoje, dia 17/02, r...
Spotify Star
218 Views
1 replies
0 likes
I do everything well right, I put the data correctly without any error, but when I confirm everything after registering the card he says that it is a bad day, but it has been a long time since this and every day I try to register and he does not Acce...
I do everything well right, I put the data correctly without any error, but when I confirm everything after registering the card he says that it is a bad day, but it has been a long time since this a...
Community Legend
188 Views
1 replies
0 likes
Hello, I've made an account and playlist but neither are searchable. I have even upgraded to premium. The username is phimufraternity. Can anyone help me figure out how to become searchable?
Hello, I've made an account and playlist but neither are searchable. I have even upgraded to premium. The username is phimufraternity. Can anyone help me figure out how to become searc...
Roadie
893 Views
1 replies
0 likes
Hello, someone changed my e mail and my password. Now i cant change my password and e-mail cuz both need recent password that he changed. I want to delete my account pls helpMy account: efeler12
Hello, someone changed my e mail and my password. Now i cant change my password and e-mail cuz both need recent password that he changed. I want to delete my account pls help My account: efeler12
Community Legend
368 Views
1 replies
0 likes
Hi,My Facebook acoount has been deleted, and it was my way of connecting to Spotify.I created another account (which I'm using right now), but I'm not able to stop my Premium subscription on my previous account, because I can't connect to it.I also w...
Hi, My Facebook acoount has been deleted, and it was my way of connecting to Spotify. I created another account (which I'm using right now), but I'm not able to stop my Premium subscription on my p...
Community Legend
590 Views
3 replies
0 likes
