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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382033 Views
  • 918 replies
  • 107 likes
  • Account
  • 382033 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166219 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166219 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96915 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96915 Views
  • 68 replies
  • 10 likes

Superuser Contribution cannot login

Hey guys my account is broke i thinki want to login and spotify tells me this is the wrong passwordi check my phone ps4 and ipad no chance to login. i dont know what to do i write the support but the dont reply memy account is also linked with facebo...

  • Newbie
  • Hey guys  my account is broke i think i want to login and spotify tells me this is the wrong password i check my phone ps4 and ipad no chance to login.  i dont know what to do i write t...
  • Melody
  • Spotify
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

My college is now not recognized after a year of the student discount?

I've had the student discount for a year and when I go to renew they will not accept my college because it doesn't accept federal funds...it is a small Catholic college (Christendom College) and I am a poor college student. It seems unfair that I can...

  • Newbie
  • I've had the student discount for a year and when I go to renew they will not accept my college because it doesn't accept federal funds...it is a small Catholic college (Christendom College) and I am...
  • ItsJamesJ
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Unable to access family account

I have had to reset my mobile phone today. When I reinstalled Spotify and logged in it shows free account rather than premium for family which I have. I am using the correct login cause I used it on my ipad. I have tried uninstalling the app several ...

  • Casual Listener
  • I have had to reset my mobile phone today. When I reinstalled Spotify and logged in it shows free account rather than premium for family which I have. I am using the correct login cause I used it on ...
  • ItsJamesJ
  • Community Legend
  • 167 Views
  • 3 replies
  • 0 likes
  • 167 Views
  • 3 replies
  • 0 likes

iDeal payment system for the Netherlands

Error trying to use ideal payment cant get past this screen to select a bank

  • Casual Listener
  • Error trying to use ideal payment cant get past this screen to select a bank
  • Clinterr
  • Casual Listener
  • 125 Views
  • 2 replies
  • 0 likes
  • 125 Views
  • 2 replies
  • 0 likes

Solved!! Facebook account hacked !

Hello,My Facebook account vas been hacked and I Need to transfer my playlists and premium account from my old Spotify account (linked to my FB) to the new one.Can you help me please?Gaia

  • Casual Listener
  • Hello, My Facebook account vas been hacked and I Need to transfer my playlists and premium account from my old Spotify account (linked to my FB) to the new one. Can you help me please? Gaia
  • gaiamontauti
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Solved!! Unable to upgrade to Premium

I am trying to upgrade to premium and every different way i try i keep getting an error. Oh no!Something has gone wrong!But don't be sad.You can try again a little bit later. Am i the only one seeing this?Is there anywhere that spotify report probelm...

  • Casual Listener
  • I am trying to upgrade to premium and every different way i try i keep getting an error.    Oh no! Something has gone wrong! But don't be sad. You can try again a little bit later. &n...
  • babajuma
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Device password

Hi,i am trying to generate a device password, but after clicking on the link in the email i received, i get the message that something went wrong. I can see this behavior since two days now, anyone else facing this problem? What can i do?

  • Newbie
  • Hi, i am trying to generate a device password, but after clicking on the link in the email i received, i get the message that something went wrong. I can see this behavior since two days now, anyone...
  • ItsJamesJ
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tarjetas de regalo

Hola buenos días, he comprado una tarjeta de regalo para regalar a un amigo pero a pesar de que ya me han hecho el cobro del pago no he recibido ningun mail ni la persona a la que se lo he regalado.Un saludo

  • Newbie
  • Hola buenos días, he comprado una tarjeta de regalo para regalar a un amigo pero a pesar de que ya me han hecho el cobro del pago no he recibido ningun mail ni la persona a la que se lo he regalado. ...
  • user-removed
  • Not applicable
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Cant get to the Premium page

Been trying to pay for premium since yesterday, but everty time i click on get premium I get an error saying try again later?

  • Newbie
  • Been trying to pay for premium since yesterday, but everty time i click on get premium I get an error saying try again later?
  • BorisTheBear
  • Casual Listener
  • 217 Views
  • 4 replies
  • 0 likes
  • Premium
  • 217 Views
  • 4 replies
  • 0 likes

Issues with gift card purchase (Maybank)

I somehow can't use my maybank debit card to buy a Spotify gift card, citing that it has been declined. Oddly enough, I've been using the same card for my family subscription for the last three months, no problem. I've even tried my Public Bank debit...

  • Newbie
  • ...onths, no problem. I've even tried my Public Bank debit card, which has no problem with any online transactions, which also got denied.
  • user-removed
  • Not applicable
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Family premium

Twi of my siblings cant redeem the link eventhough they entered the same address. Fyi, there was no problem during our first login after subsribe into spotify premium. I happens after the subscription got renewed. Any help?

  • Casual Listener
  • Twi of my siblings cant redeem the link eventhough they entered the same address. Fyi, there was no problem during our first login after subsribe into spotify premium. I happens after the subscriptio...
  • Hubo
  • Community Legend
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

Log in problem, Error code 3, Facebook login failed, normal login failed, reset e-mail failed

Hi, I am using Spotify premium service both on desktop and android. I am administrating three profiles, one is for my band, second is for work and the last one which is my personal premium account is impossible to log in. I have tried everything, I h...

  • Casual Listener
  • Hi, I am using Spotify premium service both on desktop and android. I am administrating three profiles, one is for my band, second is for work and the last one which is my personal premium account is...
  • NdpBand
  • Casual Listener
  • 7142 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 7142 Views
  • 3 replies
  • 0 likes

Solved!! Family premium - student family members

In our family there is a student who lives at home for more than half the year but the rest of the year lives away at university. Is she eligible to be a member of a family premium account?

  • Newbie
  • In our family there is a student who lives at home for more than half the year but the rest of the year lives away at university.  Is she eligible to be a member of a family premium account?
  • dumbledad
  • Regular
  • 839 Views
  • 2 replies
  • 0 likes
  • 839 Views
  • 2 replies
  • 0 likes

Premium for Family - Member not showing in admin account

Hi Spotify Community, I added my sister to my spotify family account today, it says it all worked ok for her but when i check my Admin account it shows the invite link is still pending. It might be a bug as she already recieved one link which didn't ...

  • Newbie
  • Hi Spotify Community,    I added my sister to my spotify family account today, it says it all worked ok for her but when i check my Admin account it shows the invite link is still pending...
  • ItsJamesJ
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Help ASAP!!

So I tried to used my card to purchase my Spotify student premium account. My card has the money on it, but for some reason won't go through.

  • Casual Listener
  • So I tried to used my card to purchase my Spotify student premium account. My card has the money on it, but for some reason won't go through.
  • ItsJamesJ
  • Community Legend
  • 291 Views
  • 6 replies
  • 0 likes
  • Other
  • 291 Views
  • 6 replies
  • 0 likes

Spotify account is broken?

Hey, I think my account is broken. Every time I go on and try to share song with friends I can't choose who to send it to. And on the header above the list of your friends there is usually an icon (next to your username) where it shows the songs you'...

  • Casual Listener
  • Hey, I think my account is broken. Every time I go on and try to share song with friends I can't choose who to send it to. And on the header above the list of your friends there is usually an icon (n...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

You people are incredible.

Best job I've ever seen of making it almost impossible to unsubscribe. You should be ashamed. I will do my small part to steer people away from your service for that shady bit alone.

  • Newbie
  • Best job I've ever seen of making it almost impossible to unsubscribe. You should be ashamed. I will do my small part to steer people away from your service for that shady bit alone.
  • Maxim
  • Spotify Star
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes