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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 178423 Views
  • 190 replies
  • 13 likes
  • Account
    Free
  • 178423 Views
  • 190 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11613 Views
  • 6 replies
  • 11 likes
  • Security
  • 11613 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517565 Views
  • 986 replies
  • 113 likes
  • Account
  • 517565 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126329 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126329 Views
  • 74 replies
  • 12 likes

Premium family

I can't join my family member keeps telling me oops there is a problems

  • Casual Listener
  • I can't join my family member keeps telling me oops there is a problems
  • Nico
  • Community Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Family account

I want to add a member to the family account, but I don't remember what I put on my address. How do I check it? I'm the administrator

  • Newbie
  • I want to add a member to the family account, but I don't remember what I put on my address. How do I check it? I'm the administrator
  • musiccornercv
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Por que a opção de pagamento usando o PayPal não está disponível do Brasil?

Olá! A opção de pagamento usando o PayPal não está disponível no Brasil. Gostaria de saber se há como liberar essa opção. Atenciosamente, O Draude

  • Newbie
  • Olá! A opção de pagamento usando o PayPal não está disponível no Brasil. Gostaria de saber se há como liberar essa opção.    Atenciosamente,   O Draude
  • Bittencourt
  • Spotify Star
  • 8925 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 8925 Views
  • 1 replies
  • 1 likes

Charged 3 Times When Getting Premium

Hello, I recently joined Spotify premium via the discount for students. During this process, I was charged 3 separate times ($5 each). The first time (about a week ago) I went through the process, I did not have student verification on me and was cha...

  • Casual Listener
  • Hello,   I recently joined Spotify premium via the discount for students. During this process, I was charged 3 separate times ($5 each). The first time (about a week ago) I went thro...
  • nharpo97
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Cherged me 2 times

Hi suscribed at premium but you charged me twice one 10 dls and 5 dls

  • Newbie
  • Hi suscribed at premium but you charged me twice one 10 dls and 5 dls
  • MarkPedersen
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Account got hacked, Password and E-Mail got changed, need help!

Hey everyone. Like the title says, my account got hacked, the email and the password got changed, the only way i have access to this account is cause i`m logging in trough facebook.Normally i`m paying premium but the "hacker" changed it to "premium f...

  • Casual Listener
  • Hey everyone.   Like the title says, my account got hacked, the email and the password got changed, the only way i have access to this account is cause i`m logging in trough facebook. Normall...
  • Kapuzenwurm
  • Casual Listener
  • 1012 Views
  • 4 replies
  • 0 likes
  • 1012 Views
  • 4 replies
  • 0 likes

Solved!! Reapply for Student Account

Hello,Ive had spotify for some time now but was unaware that I had to reapply for the student account. After looking up how it works I noticed that I would get an email with how to reapply. Thing is I never got the email to do that. Is there a differ...

  • Newbie
  • Hello, Ive had spotify for some time now but was unaware that I had to reapply for the student account. After looking up how it works I noticed that I would get an email with how to reapply. Thing i...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Form has expired

I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has expired. Please try again. If you still need help, contact Spotify Support." There isn't ...

  • Newbie
  • I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has expired. Please try again. If you stil...
  • dinglesby
  • Newbie
  • 1369 Views
  • 3 replies
  • 1 likes
  • 1369 Views
  • 3 replies
  • 1 likes

Cuenta

Me sale que nl puedo cambiar mi cuenta de gratis a Premium porque tienen un mal día los proveedores o mi tarjeta falla ??

  • Casual Listener
  • Me sale que nl puedo cambiar mi cuenta de gratis a Premium porque tienen un mal día los proveedores o mi tarjeta falla ??
  • Bryan0903
  • Casual Listener
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Family cant verify their accounts

I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified more than once that my info is correct.

  • Newbie
  • I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified m...
  • Robert_W
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 289 Views
  • 1 replies
  • 0 likes

SPOTIFY RECHAZA MIS TARJETAS

BUENAS NOCHES TRATO DE PAGAR YA PROBE CON TRES TARJETAS Y ME MARCA QUE OPS MI PROVEEDOR TIENE UN PROBLEMA YA SE INTENTO CON UNA BANAMEX AMERICAN EXPRESS Y BANCOS PEQUEÑOS COMO BAJIO Y BANREGIO CON NINGUNA ME DEJA ALGUIEN ME PUDE AYUDAR

  • Newbie
  • BUENAS NOCHES TRATO DE PAGAR YA PROBE CON TRES TARJETAS Y ME MARCA QUE OPS MI PROVEEDOR TIENE UN PROBLEMA YA SE INTENTO CON UNA BANAMEX AMERICAN EXPRESS Y BANCOS PEQUEÑOS COMO BAJIO Y BANREGIO CON NI...
  • Oscargmassanges
  • Casual Listener
  • 517 Views
  • 2 replies
  • 0 likes
  • Premium
  • 517 Views
  • 2 replies
  • 0 likes

Joining family plan

My sister has invited me to join the Spotify family plan along with my brother. He has received an email but I haven't. So how do I join the family plan is no email?

  • Casual Listener
  • My sister has invited me to join the Spotify family plan along with my brother. He has received an email but I haven't. So how do I join the family plan is no email?
  • kirsttt21
  • Casual Listener
  • 443 Views
  • 4 replies
  • 0 likes
  • 443 Views
  • 4 replies
  • 0 likes

Can I transfer songs and playlists from old premium acct to new family plan

I had a premium acct. thats still good for 20 days, I got a new family account and would like to transfer or share my songs and playlists from my old acct. to my new family plan, can I do that in some way ???

  • Newbie
  • I had a premium acct. thats still good for 20 days, I got a new family account and would like to transfer or share my songs and playlists from my old acct. to my new family plan, can I do that in som...
  • Jacob
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Premium
  • 222 Views
  • 1 replies
  • 0 likes

Family blocked out cannot get back in

I invited my wife and sons to participate in the family plan, but the suystem blocked the out and they cannot get back in. The system says it is iunable to verify that they live in the same place, which they do. What does everyone suggest? Thanks in ...

  • Casual Listener
  • I invited my wife and sons to participate in the family plan, but the suystem blocked the out and they cannot get back in. The system says it is iunable to verify that they live in the same place, wh...
  • OviiiOne
  • Community Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 515 Views
  • 1 replies
  • 0 likes

Student Discount

I am a high school senior and am accepted to my college, have an email account with them and a student number, but cant get the student discount. How do i fix that?

  • Newbie
  • I am a high school senior and am accepted to my college, have an email account with them and a student number, but cant get the student discount. How do i fix that?
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

something weird happend

something really weird has happend for me, its like i got 2 accounts and one is not premium. also all my playlists is gone and all music. Not sure what i should do.

  • Visitor
  • something really weird has happend for me, its like i got 2 accounts and one is not premium. also all my playlists is gone and all music. Not sure what i should do. 
  • Robert_W
  • Community Legend
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

won't let me log in

I needed to wipe my ipad and restore it. I've downloaded the spotify app again, but when I try to log in it says Login failed you've already created an account with this email address

  • Newbie
  • I needed to wipe my ipad and restore it. I've downloaded the spotify app again, but when I try to log in it says Login failed you've already created an account  with this email address  
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Paying twice

HiPlease can I have contact details for the accounts team? I have posted about this before without success but I am paying twice per month for my subscription. Please DO NOT refer me to the standard guide on this which is irrelevant as:1. This has be...

  • Regular
  • Hi Please can I have contact details for the accounts team? I have posted about this before without success but I am paying twice per month for my subscription. Please DO NOT refer me to the standar...
  • Jacob
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 299 Views
  • 3 replies
  • 0 likes

Wrong facebook keeps linking

HiI have spotify premium. Person who I don't know and have never met has their facebook linked to my account. I have tried to log out of facebook and log back in by going through settings/social but as soon as I type my facebook email and password in...

  • Casual Listener
  • Hi I have spotify premium. Person who I don't know and have never met has their facebook linked to my account. I have tried to log out of facebook and log back in by going through settings/social ...
  • MarkPedersen
  • Roadie
  • 333 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 333 Views
  • 3 replies
  • 0 likes