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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i want to unlink facebook from my spotify account. in other words, i wanna deactivate facebook but still be able to use spotify. anyone?
Hi, I canceled my June subscription and then it charged me again. I decided to do family subscription but it's not fair how it charged me $10 before I joined the family option when I already canceled my regular one.
I used to have a Student Discount but this last month I was charged the full $10 instead of the student pricing. I'm still a student, is there an easy way to switch it back?
Hi. I recently moved country from Denmark to the UK, and I am trying to change it as I got Premium Family so the ones I live with can have it aswell. I connected it to my UK credit card, however it continues to return and use my old danish one. It wi...
Hej!Det dras 99kr två gånger varje månad från mitt konto men jag ska bara betala det en gång/månad. Hur gör jag för att ändra detta?
Okay so,It appears that we've got a wrong zip code in the Host's account (typo).. now all the other accounts can't log on to it. It's says the address could not be confirmed every time I try it.. any suggestions?
Hello, I would like to sync my spotify account with my wife account so we can both listen to the same music at the same time even we are not in the same city and give to each other acces to change the music on each other's device. How can I do that? ...
Ik betaal al meer dan een jaar elke maand 9.99 voor mijn premium account. Sinds vandaag geeft Spotify aan dat ik een gratis account heb. Echter heb ik deze maand ook gewoon 9,99 betaald. Zou iemand mij hiermee kunnen helpen? De betalingen worden wel ...
I clicked on the invite link to join premium for family, but the error message "Opps, something went wrong please try again" keeps appearing - am I supposed to cancel my current premium subscription first?
Hi, I got the 3 months spotify premium for 99c, i want to unsubscribe this evening as it is going to charge me 9.99EUR tomorrow, Whenever I enter my password to cancel, it brings me to a page saying Sorry, Try again later. This is a joke, I simply wa...
I do not have a case number, but my account was hacked. Last night I got an email saying my email had changed, which I did not do. Then I tried to log on and the password was changed as well. The account email, before it was changed by the hacker, wa...
Hi! You hace charged me twice this month! How can I solve it?? Thanks!
Hi,So I have a Spotify premium subscription through fido. Now they say the subscription is still active on their end but when I open my account, I'm only getting access to the free version.If there is anything that can be done on your part, please he...
Hi, I subscribed to spotify premium by mistake when I actually wanted to subscribe to spotify family. Now, I have been charged twice for my account and it says the spotify family account will renew on 12th of March which is 20 days from now instead o...
So i get Spotify premium through my fido plan for free. It happens to be linked to my Girlfriends Facebook account. Is it possible to unlink from her Facebook account and put onto mine instead? I dont want to have to be on hers to listen and she is t...
I'm currently overseas but my family is in the USA. They keep getting an "oops there was a problem" message. Is me being over here going to be an issue?
Hello, everytime I try to invite someone the person clicks on the link gets directed to the spotify page but it says "oops.... please try again". How do I get rid of that error and get Spotify family to run? I tried using another Link but still the s...
Years ago I opened an Spotify-account with a company card. I've forgotten the user name as well as the password. I don't even remember what email we used to set the account up. Because it's a subscription the monthly payments keeps coming. How do I c...
hello i was invided for premium family but i can`t login ?
My friend logged into spotify on my mac. Then i couldn't log into my own account. I tried logging out and logging in again, but it automatically logged into her account. The "Help" said that i should say "disconnect Facebook" on her account, but i st...