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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 352 Views
  • 0 replies
  • 6 likes
  • Security
  • 352 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438764 Views
  • 970 replies
  • 108 likes
  • Account
  • 438764 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194826 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194826 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106676 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106676 Views
  • 70 replies
  • 11 likes

No es posible validar la dirección familiar

Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede usar premium. Spotify ya cobró mi mensualidad de m...

  • Newbie
  • Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede...
  • osornios
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 612 Views
  • 1 replies
  • 0 likes

Password reset, my new account

I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free account with my work that I created many years ago with t...

  • Visitor
  • I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free acco...
  • osornios
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Donde aparece el domicilio completo (dirección ) ? Problemas para ingresar cuentas de familires

Buen día.Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...

  • Casual Listener
  • Buen día. Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...
  • osornios
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! I have been charged for this month £9.99 despite cancelling my subscription

I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my premium would run out etc. However, I check my onlin...

  • Visitor
  • I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my p...
  • osornios
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? The support emails are not sent to my address, so I h...

  • Casual Listener
  • Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? Th...
  • osornios
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Security
  • 281 Views
  • 1 replies
  • 0 likes

Bank charged $10 per month even though my two accounts are not premium. How I can stop payment?

Bank charged $10 per month even though my two accounts are not premium.How I can stop monthly payment?How I can find out which account is charging? I looked my mail box and couldn't find any information besides two accounts.

  • Newbie
  • Bank charged $10 per month even though my two accounts are not premium. How I can stop monthly payment? How I can find out which account is charging?   I looked my mail box and couldn't find...
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount & New Accounts

Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDays student discount- if I delete my facebook linked ...

  • Newbie
  • Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDay...
  • osornios
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Being charged even though I'm on Spotify free

Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I have tried almost everything else including emailing...

  • Visitor
  • Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I h...
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Artist Account

Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to enter people who are following me into a drawing.

  • Casual Listener
  • Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to...
  • willyblicious
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
  • 198 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plan familiar

Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no se que hacer

  • Newbie
  • Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no...
  • AndyJoel
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 1 likes
  • 148 Views
  • 1 replies
  • 1 likes

How do I get my spotify library into my local files?

I just purchased spotify premium thinking that I could add my current spotify library into my local files so that I can sync that music into my ipod. When I sync my music into my ipod it only allows local files to be synced not all my music in spotif...

  • Newbie
  • I just purchased spotify premium thinking that I could add my current spotify library into my local files so that I can sync that music into my ipod. When I sync my music into my ipod it only allows ...
  • ettaht
  • Newbie
  • 30547 Views
  • 8 replies
  • 4 likes
  • 30547 Views
  • 8 replies
  • 4 likes

Superuser Contribution Charged twice per month: only 1 account

UPDATE: Contacted the support team on Twitter and had the issue resolved in a matter of hours (high five for good social media community support).Happy days! Hi,I can see similar issues have been reported by others but the "solution" shown is just th...

  • Newbie
  • UPDATE: Contacted the support team on Twitter and had the issue resolved in a matter of hours (high five for good social media community support). Happy days! 🙂 Hi, I can see similar issues h...
  • AndyJoel
  • Spotify Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Can't update credit card information

My credit card expired and I tried to update the payment information by entering the new one. When I enter the new credit card number and security code and confirm the payment information, I receive a message saying that it is a bad day and the chang...

  • Casual Listener
  • My credit card expired and I tried to update the payment information by entering the new one. When I enter the new credit card number and security code and confirm the payment information, ...
  • osornios
  • Spotify Star
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Transferring Music and playlists from one account to another

Anyone know how to transfer all your songs and playlists from one account to another? The old account I have is signed in through Facebook and I don't want that anymore so I have a new account with an actual username and password that I want all my m...

  • Newbie
  • Anyone know how to transfer all your songs and playlists from one account to another? The old account I have is signed in through Facebook and I don't want that anymore so I have a new account with a...
  • Tyler66
  • Newbie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution switch to Spark

I'm trying to switch my existing account to spark as they ahve offered to pay my spotify premium. I am folloing the prompts provided by Spark but the final step asks me to change my payment option from my own credit card to Spark but can't seem to fi...

  • Casual Listener
  • I'm trying to switch my existing account to spark as they ahve offered to pay my spotify premium.  I am folloing the prompts provided by Spark but the final step asks me to change my payment opt...
  • AndyJoel
  • Spotify Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family account code

I am trying to log into a family account that my family made. I am putting the correct code in but it says it can log in or it's the wrong code when it's right. What do I do

  • Newbie
  • I am trying to log into a family account that my family made. I am putting the correct code in but it says it can log in or it's the wrong code when it's right. What do I do
  • AndyJoel
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Playlists no longer have Shuffle/Loop Options??

The option to choose to Shuffle or Loop a Playlist has disappeared? Can't find the Loop option available in my Settings either. Is this option no longer available?

  • Casual Listener
  • The option to choose to Shuffle or Loop a Playlist has disappeared?  Can't find the Loop option available in my Settings either.  Is this option no longer available?
  • Panecea
  • Casual Listener
  • 212 Views
  • 1 replies
  • 1 likes
  • Premium
  • 212 Views
  • 1 replies
  • 1 likes

Can't sign in on any platform

Hey there I know, I know, this is a problem occurs every day, but I have the simillar issue I can't log in into my Spotify-account on my desktop (I'm using the desktop application on a Win10 platform) nor on my mobile app (Android M). I created my Sp...

  • Casual Listener
  • Hey there   I know, I know, this is a problem occurs every day, but I have the simillar issue   I can't log in into my Spotify-account on my desktop (I'm using the desktop applicat...
  • KatesHere
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 382 Views
  • 3 replies
  • 0 likes