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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287507 Views

529 replies

34 likes

Account
Free
  • 287507 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13630 Views

6 replies

11 likes

Security
  • 13630 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540332 Views

990 replies

114 likes

Account
  • 540332 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129606 Views

74 replies

12 likes

Account
Login
Premium
  • 129606 Views
  • 74 replies
  • 12 likes

Solved!! Re-connecting spotify account to facebook

Back 4-5 years ago i had made a facebook linked spotify account (the one where it was made soely with facebook) but i had stopped using facebook forawhile and consequently the linked spotify account, now around a year ago i made a new account with pr...

Newbie

Back 4-5 years ago i had made a facebook linked spotify account (the one where it was made soely with facebook) but i had stopped using facebook forawhile and consequently the linked spotify account,...

TobiasYoung

Composer

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Facebook error attempting to log in

My phone recently performed a software update and, upon doing so, I was signed out of my Spotify account that is connected to my Facebook. When i try to log back in, it keeps saying "Facebook error, please try again later.", and it will never work. I...

Newbie

My phone recently performed a software update and, upon doing so, I was signed out of my Spotify account that is connected to my Facebook. When i try to log back in, it keeps saying "Facebook error, ...

TobiasYoung

Composer

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Re: Do online gift cards account for regions they are bought in and activated?

Im from Ecuador and i bought a gift card for my daughter that lives in Argentina , she enter the code but got an answer that the code in no valid in Argentina, how could she solve de problem, is there a way?

Newbie

Im from Ecuador and i bought a gift card for my daughter that lives in Argentina , she enter the code but got an answer that the code in no valid in Argentina, how could she solve de problem, is ther...

Bittencourt

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Newbie question.

Once I download from Spotify and run out my free trial, I understand I have to go online at least once every thirty days. What do I have to go online for and will I be able to listen to all of my downloaded songs with the free version after my trial ...

Casual Listener

Once I download from Spotify and run out my free trial, I understand I have to go online at least once every thirty days. What do I have to go online for and will I be able to listen to all of my dow...

Rickbalmighty

Casual Listener

383 Views

6 replies

0 likes

  • 383 Views
  • 6 replies
  • 0 likes

Superuser Contribution Hi I'm a Smart user

I tried several times the premium subscription but I didn't recieved the PIN already were I don't know whats happening. Please fix it ASAP! 09186502364 thats my number

Newbie

I tried several times the premium subscription but I didn't recieved the PIN already were I don't know whats happening. Please fix it ASAP! 09186502364 thats my number

FabianS_Bogota

Roadie

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

[Premium] Saved and downloaded albums undownloaded every billing day

I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything again (for three hours!).Is this an expected result...

Casual Listener

I have been a Premium user for the 2nd month and for two occurrences all of my saved and downloaded albums become undownloaded, more or less during my billing date, forcing me to download everything ...

troymeren

Casual Listener

748 Views

2 replies

2 likes

  • 748 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pago due abbonamenti. Uno sbagliato ma non so qual è

Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Come posso fare? Grazie mille per i suggerimenti

Newbie

Salve. Pago due abbonamenti uno per spotify premium (9.9 euro al mese) e uno family (14, 99 euro al mese). E' giusto oppure no? Ho paura che se cancello quello sbagliato perdo tutta la mia musica. Co...

FabianS_Bogota

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Hold up with Spotify support in Israel ??

When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I have to be brutally honest, and ask: what's the god...

Regular

When the service started ~ 4 years ago and no support was provided I realized it's reasonable to wait patiently until the service gets more popular and expands naturally. Since that didn't happen, I ...

adi518

Regular

6845 Views

10 replies

0 likes

Free
Premium
Subscription
  • 6845 Views
  • 10 replies
  • 0 likes

Superuser Contribution Por qué mi familiar no puede unirse a mi plan

Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que tenemos l misma dirección, que puedo hacer si ya no l...

Casual Listener

Tengo un cuenta familiar premium y la usábamos mi esposo y yo hace días el ya no pueda usarla siendo que YO NO lo quite de la cuenta y ahora que le envió el código dice que no pueden verificar que te...

FabianS_Bogota

Roadie

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to enroll in family plan

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to tell me something went wrong. He said he tried to e...

Newbie

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to ...

FabianS_Bogota

Roadie

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use the same credit card on two different accounts

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried getting premium under a new account using my same card...

Newbie

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried get...

FabianS_Bogota

Roadie

1986 Views

1 replies

0 likes

  • 1986 Views
  • 1 replies
  • 0 likes

No veo mis playlists en mi TV LG

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo problema.

Casual Listener

Desde hace un mes no veo mis playlists en mi TV, ya actualiza mi software, reinstale la app, hice de todo y el problemas es Spptify urge me den solución así como yo tengo muchos amigos con mismo prob...

scangelo-pe

Newbie

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Spotify premium

I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay again premium, but now i don't have neither can you...

Newbie

I paid my spotify for family while i had the premium, i paid family 15 days after that i had to pay premium. Now my spotify premium is gone cause i tought since i paid family wasn't necessary to pay ...

Jacob

Community Legend

239 Views

1 replies

0 likes

Premium
  • 239 Views
  • 1 replies
  • 0 likes

Re: Family Account International / Cross Country

Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 live in the same country, but my account is from the U...

Newbie

Hi there! I also have a similar issue. I am from the US and created my account there, but I moved to Brazil with my husband and stepson, and I would like for us to have a family account, we all 3 liv...

Maxim

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Based in U.K. Not USA

HiFor some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account USA is the only options ?ThanksTom

Newbie

Hi For some reason my account is set up saying I am based in the USA , however I am in the uk , for this reason it won't let me upgrade to premium as the zip code is wrong. When I edit my account ...

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Refund?

Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just signed up this account on March 23rd.

Newbie

Hey, so I accidentally signed up another spotify account. I already have a subscription with the family plan but I forgot I had this email. Is there any way Spotify could give me a refund? I just sig...

KatesHere

Community Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Trying to update my payment

Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?

Newbie

Im trying to update my payment but when i click on and type the expiration date on my card its telling me to give a valid one and it's the right one can somebody help?

EthanS1

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username

I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users know who I am??

Newbie

I log into my premium spotify account through Facebook but my username seems to be a bunch of numbers and letters (22houkna3h3yklypxfqirdvy) ... how can i make it just my facebook name so other users...

Julian

Moderator

301 Views

1 replies

0 likes

Account
  • 301 Views
  • 1 replies
  • 0 likes