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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75759 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93174 Views
9 replies
2 likes
Hello! How can i invite again a family member that has been "banned" from the plan? We recently join the family subscription a week ago and my brother mistyped the postal code when applying to my invitation to the plan and today he received a mail th...
Hello! How can i invite again a family member that has been "banned" from the plan? We recently join the family subscription a week ago and my brother mistyped the postal code when applying to my inv...
Community Legend
276 Views
1 replies
0 likes
I signed up for the free trial on my spotify app. I entered my credit card number and it told me welcome to premium, gave me a confirmation number and said I will start getting charged on April 15th. I'm not getting a recept in my email and on my acc...
I signed up for the free trial on my spotify app. I entered my credit card number and it told me welcome to premium, gave me a confirmation number and said I will start getting charged on April 15th....
Community Legend
442 Views
1 replies
0 likes
I am having trouble adding another member to our premium account! it keeps saying that they are unable to verify the address or its not the same as the account holder. can someone please assist me?
I am having trouble adding another member to our premium account! it keeps saying that they are unable to verify the address or its not the same as the account holder. can someone please assist me?
Community Legend
258 Views
1 replies
0 likes
I had accidentally signed up for two accounts, on accident, one which I did a free trial on. The free trial is over, and is charging my card, however, for the life of me I cannot figure out the username or password. Is there a way to cancel it via cr...
I had accidentally signed up for two accounts, on accident, one which I did a free trial on. The free trial is over, and is charging my card, however, for the life of me I cannot figure out the usern...
Community Legend
245 Views
1 replies
0 likes
I have a premium account that I lost the password too. So I set up another account to the same email as the first. Now when I request a new password for the first account it doesn't send the form. How do I get back into my first account?
I have a premium account that I lost the password too. So I set up another account to the same email as the first. Now when I request a new password for the first account it doesn't send the form. Ho...
Community Legend
277 Views
1 replies
0 likes
When i first joined spotify, i paid the monthly fee. In october i joined premium for family and that payment comes from my mums account. Im still paying the $9.99 per month from my own account and cant find how to cancel this. When i look up account ...
When i first joined spotify, i paid the monthly fee. In october i joined premium for family and that payment comes from my mums account. Im still paying the $9.99 per month from my own account and ca...
Community Legend
250 Views
1 replies
0 likes
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any help? thanks
yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any...
Community Legend
267 Views
1 replies
0 likes
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my email but I never got it. Also my account info receipt...
Hi am new to spotify and I subscribed to the premium subscription which charges me monthly. I entered my card information and clicked enter. It stated it would give me a receipt information in my ema...
Community Legend
448 Views
5 replies
0 likes
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Basically I forgot that it is end of month for my premium. I got charged even though I do not use it spotify anymore. Is there any way to get my money back?
Community Legend
260 Views
1 replies
0 likes
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my normal premium as well as family, even though I'm p...
Hey, I started a family premium account even though I already had premium for myself. My siblings are asking for an invitation code, I don't know where to find the code. Also it's charging me for my ...
Music Fan
2273 Views
2 replies
1 likes
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Hello, i cancelled my 3 months of premium for 0.99€ like a few days before it ended so i wouldnt get charged for a normal premium, but i still got charged, how do i get my money back if its possible?
Regular
626 Views
8 replies
0 likes
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get"Sorry, couldn't find that." I have cleared my history and deleted all spotify cookies with the same results and tried to log in o...
I have had a FREE account for a long time. Now, when I attempt to connect using the URL that has worked previously I get "Sorry, couldn't find that." I have cleared my history and del...
Casual Listener
6180 Views
3 replies
0 likes
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any playlist. I logged everyone out. How do i find out my...
Hello, i lost my playlist from other account.. I made another account so i could listen to Spotify in the garage without knocking anyone else offline. when i tried to log back in it won't show any pl...
Casual Listener
297 Views
2 replies
0 likes
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Good day. Today, I noticed that for whatever reason, my Spotify subscription seems to have canceled itself, even though it worked around 5 hours ago. Any Ideas on why this is?
Casual Listener
250 Views
2 replies
0 likes
I got a family subscription but i cant invite to no one to my subscription because spotify asks for things that i don't have and that the hadn't ever asked me for.Please help me
I got a family subscription but i cant invite to no one to my subscription because spotify asks for things that i don't have and that the hadn't ever asked me for. Please help me...
Casual Listener
264 Views
2 replies
0 likes
HiI'm requiring some major help from Spotify please.I've had Spotify for many years now and built up a collection of playlists. One of the main playlists which has around 135 people following it was called: "1300 + of the best tunes to listen to" (By...
Hi I'm requiring some major help from Spotify please. I've had Spotify for many years now and built up a collection of playlists. One of the main playlists which has around 135 people following it ...
Regular
624 Views
2 replies
0 likes
Hello! I have trouble logging in my account. It says "enjoting your trip? If you want to listen more than 14 days abroad change your country". I tried to change my country (from Argentina to Colombia) in "edit profile" but it wont let me. By the way,...
Hello! I have trouble logging in my account. It says "enjoting your trip? If you want to listen more than 14 days abroad change your country". I tried to change my country (from Argentina to Colombia...
Roadie
269 Views
1 replies
0 likes
If i sign up for Premium in Australia, are there other costs or problems that could arise overseas while travelling?.Also read in Spotfiy fine print there are potential 3rd party costs that could be charged to you- how to avoid them and what are thes...
If i sign up for Premium in Australia, are there other costs or problems that could arise overseas while travelling?. Also read in Spotfiy fine print there are potential 3rd party costs that c...
Roadie
215 Views
1 replies
0 likes
Introduzco todos los datos necesarios y me dice que la fecha de caducidad no esta correcta pone que ponga MM/YY y pongo 08/18y me da error. Y no hay atención al cliente de Spotify quien me pueda ayudar
Introduzco todos los datos necesarios y me dice que la fecha de caducidad no esta correcta pone que ponga MM/YY y pongo 08/18y me da error. Y no hay atención al cliente de Spotify quien me pueda ayud...
Roadie
257 Views
1 replies
0 likes
I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I am able to login into community.spotify.com and view...
I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I a...
Roadie
389 Views
1 replies
0 likes
