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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83676 Views

29 replies

0 likes

  • 83676 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105071 Views

10 replies

3 likes

Account
Login
  • 105071 Views
  • 10 replies
  • 3 likes

Superuser Contribution Unable to login into play.spotify.com

I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I am able to login into community.spotify.com and view...

Newbie

I am unable to login to play.spotify.com. I get the error "Authentication failed. Please try again." I have reset my password twice now, and the password reset appears to go through successfully. I a...

MonicaM_Bogota

Roadie

397 Views

1 replies

0 likes

Account
Login
  • 397 Views
  • 1 replies
  • 0 likes

Solved!! Son lives with me 50% of the time and with his father the other 50%; can he be on my Premium for Fam

My son has his own premium account but used his father's address when he signed up for it. He lives with me 50% of the time. I want to add him to my Premium for Family account. Also, he has enlisted in the US Air Force and will be moving all over due...

Casual Listener

My son has his own premium account but used his father's address when he signed up for it. He lives with me 50% of the time. I want to add him to my Premium for Family account. Also, he has enlisted ...

user-removed

Not applicable

708 Views

3 replies

0 likes

Premium
  • 708 Views
  • 3 replies
  • 0 likes

One Account Two Streams

My wife and I are using one shared Spotify account. Mostly on Sonos and Echo devices. I subscribed to family account so that I am able to listen to music streams on the go while the wife listens to music at home. Unfortunately the music at home stops...

Newbie

My wife and I are using one shared Spotify account. Mostly on Sonos and Echo devices. I subscribed to family account so that I am able to listen to music streams on the go while the wife listens to m...

Maxim

Spotify Star

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
  • 0 likes

Charged $10 with student discount

This month, Spotify charged me $10 while I am subscribed as a student. Where can I talk to an employee to sort it out, and can I be refunded or void next month's payment?

Newbie

This month, Spotify charged me $10 while I am subscribed as a student. Where can I talk to an employee to sort it out, and can I be refunded or void next month's payment?

Maxim

Spotify Star

561 Views

3 replies

0 likes

Premium
  • 561 Views
  • 3 replies
  • 0 likes

2 Offline devices cant add 3rd

I have checked my accout according to the Spotify website I have 2 devices that can use offline mode a max of 3. I just downloaded the Spotify app to a windows 10 and can't download music.1. I have 2t free space.2. I have sucussfully had 3 devices in...

Casual Listener

I have checked my accout according to the Spotify website I have 2 devices that can use offline mode a max of 3. I just downloaded the Spotify app to a windows 10 and can't download music. 1. I...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Old account

Here's what we got from you: I had to make a new Spotify account because the old one under the user name "marian savage" has an old email address that I deleted and I got a new phone last night and I could not remember that account password. Without ...

Newbie

Here's what we got from you: I had to make a new Spotify account because the old one under the user name "marian savage" has an old email address that I deleted and I got a new phone last night and I...

MonicaM_Bogota

Roadie

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Family Mitglied lässt sich nicht entfernen

Hey, ich habe das Problem das ich aus meiner Spotify Familien Liste jemanden nicht entfernen kann, bei allen anderen Teilnehmern geht es Problemlos. Es kommt immer diese Meldung: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal. Jemand e...

Casual Listener

Hey, ich habe das Problem das ich aus meiner Spotify Familien Liste jemanden nicht entfernen kann, bei allen anderen Teilnehmern geht es Problemlos. Es kommt immer diese Meldung: Hoppla! Da ist ...

1094 Views

0 replies

0 likes

Premium
Subscription
  • 1094 Views
  • 0 replies
  • 0 likes

Spotify Familie

Hey, ich habe das Problem das ich aus meiner Spotify Familien Liste jemanden nicht entfernen kann, bei allen anderen Teilnehmern geht es Problemlos. Es kommt immer diese Meldung: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal. Jemand e...

Casual Listener

Hey, ich habe das Problem das ich aus meiner Spotify Familien Liste jemanden nicht entfernen kann, bei allen anderen Teilnehmern geht es Problemlos. Es kommt immer diese Meldung: Hoppla! Da ist ...

Riesenmario

Casual Listener

290 Views

1 replies

0 likes

Account
  • 290 Views
  • 1 replies
  • 0 likes

The webpage said the student premium is free for a month but I'm still charged?

I just subscribed for the Spotify premium and read the page carefully, believing I'll be charged after the first 30-day trial. However, after checking with my credit card App, I realized I've been charged for $ 4.99 with taxes. I'm so confused now......

Newbie

I just subscribed for the Spotify premium and read the page carefully, believing I'll be charged after the first 30-day trial. However, after checking with my credit card App, I realized I've been ch...

PMorgan

Roadie

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Email problem

Hi! To get my password to my new spotify account i need to register my Email on my profile. I can't change the information on the Spotify home page, i have to do it on my Facebook. But i already have the right Email on my Facebook page. How do I regi...

Newbie

Hi! To get my password to my new spotify account i need to register my Email on my profile. I can't change the information on the Spotify home page, i have to do it on my Facebook. But i already have...

Bittencourt

Spotify Star

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Account Login error

Hi I'm having trouble logging in to my account, I was using Spotify and I decided to charge my IPod. When I try to listen to music a few minutes later it logged me out. When I try to log back in it says my account doesn't exist. What can I do? My use...

Casual Listener

Hi I'm having trouble logging in to my account, I was using Spotify and I decided to charge my IPod. When I try to listen to music a few minutes later it logged me out. When I try to log back in it s...

musiccornercv

Roadie

488 Views

4 replies

0 likes

  • 488 Views
  • 4 replies
  • 0 likes

Superuser Contribution Charged twice per month

I just started Spotify Premium and I've realized that my card was charged twice instead of once. I would like to speak to someone immediately about this.

Newbie

I just started Spotify Premium and I've realized that my card was charged twice instead of once. I would like to speak to someone immediately about this.

MonicaM_Bogota

Roadie

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Solved!! edite profile

I'm using spotify in a foreign country, now I don't manage to change the country on my profile

Casual Listener

I'm using spotify in a foreign country, now I don't manage to change the country on my profile

Maxim

Spotify Star

633 Views

5 replies

0 likes

  • 633 Views
  • 5 replies
  • 0 likes

Solved!! Downloaded Music After Premium

Hi, I've used Spotify Premium for a few months now, I don't have internet where I live but I do have limited phone data. If I had downloaded multiple albums before my premium expired, do those songs use up data when I play them(via: are they still do...

Casual Listener

Hi, I've used Spotify Premium for a few months now, I don't have internet where I live but I do have limited phone data. If I had downloaded multiple albums before my premium expired, do those songs ...

Maxim

Spotify Star

1471 Views

3 replies

0 likes

  • 1471 Views
  • 3 replies
  • 0 likes

invitation code

I just upgraded to premium however when i sent my family members the link none of them are getting their invitation codes

Newbie

I just upgraded to premium however when i sent my family members the link none of them are getting their invitation codes

musiccornercv

Roadie

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Solved!! trying to get premium keeps saying enter exp

Trying to get premium but every time I enter all info it say enter experation date even tho I have I have tried it multiple ways 0718 718 07/18 7/18 none of them work

Casual Listener

Trying to get premium but every time I enter all info it say enter experation date even tho I have I have tried it multiple ways 0718 718 07/18 7/18 none of them work

davidhurd

Newbie

785 Views

6 replies

2 likes

  • 785 Views
  • 6 replies
  • 2 likes

Spotify premium

BoasÈ o seguinte Aderi so spotify premium a menos de um mês por isso ainda estou nos 30 dias grátis só que entretanto fiz um reset ao meu telemóvel e agora nao sei qual é conta. Queria saber se é possivel saber qual a conta através dos dados de pagam...

Newbie

Boas È o seguinte Aderi so spotify premium a menos de um mês por isso ainda estou nos 30 dias grátis só que entretanto fiz um reset ao meu telemóvel e agora nao sei qual é conta. Queria saber se é p...

178 Views

0 replies

0 likes

  • 178 Views
  • 0 replies
  • 0 likes