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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396370 Views
  • 943 replies
  • 107 likes
  • Account
  • 396370 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170497 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170497 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98837 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98837 Views
  • 68 replies
  • 10 likes

I always get charged twice in 1 month. May i know why?

I keep getting charged on the 3rd of the month and on the 27th. May i know why? i only use one and thats on the 3rd. Is there a way on how i can stop this from happening? it's costing me so much money.

  • Newbie
  • I keep getting charged on the 3rd of the month and on the 27th. May i know why? i only use one and thats on the 3rd. Is there a way on how i can stop this from happening? it's costing me so much...
  • Bittencourt
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

changing premium from facebook acount to email, how to carry over playlists?

hey guys! i sent spotify an email but they only replied with an electronicly generated answer. so i really hope you can help me here! i cancelled my spotify premium acount because it was connected to my facebook acount. i would like to change this an...

  • Regular
  • hey guys! i sent spotify an email but they only replied with an electronicly generated answer. so i really hope you can help me here! i cancelled my spotify premium acount because it was connected to...
  • RosalieHo
  • Regular
  • 320 Views
  • 7 replies
  • 0 likes
  • 320 Views
  • 7 replies
  • 0 likes

Change payment method and country

Hi,I have started freak out of this. I travel recent time but I am on my way back home. And I need change the country on my Premium account. I do it regard to description but everytime it just redirect me to Family Spotify account and nothing has cha...

  • Casual Listener
  • Hi, I have started freak out of this. I travel recent time but I am on my way back home. And I need change the country on my Premium account. I do it regard to description but everytime it just redi...
  • Maxim
  • Spotify Star
  • 183 Views
  • 3 replies
  • 0 likes
  • 183 Views
  • 3 replies
  • 0 likes

Can't get my premium subscription back

I stopped my premium subscription but would like to start up again but keep all the music I have. I basically just want to start paying my fee again but it won't let me. Any ideas?

  • Casual Listener
  • I stopped my premium subscription but would like to start up again but keep all the music I have. I basically just want to start paying my fee again but it won't let me. Any ideas?
  • OviiiOne
  • Community Legend
  • 314 Views
  • 7 replies
  • 0 likes
  • Premium
    Subscription
  • 314 Views
  • 7 replies
  • 0 likes

Family

Web site offers no way to contact Spotify, so am posting here. I woudl like spotify for family. Am already a Premium member. When at the site or in desktop Spotify I see the same ads and sign up cost for anyone, even offers to sign up for Premium - w...

  • Casual Listener
  • Web site offers no way to contact Spotify, so am posting here.  I woudl like spotify for family.  Am already a Premium member.  When at the site or in desktop Spotify I see the sa...
  • Maxim
  • Spotify Star
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Impossible to Unlink account from Facebook

I want to delete my facebook account and I've been trying to unlink my spotify account from facebook. I've searched the help pages, where they literally tell you to contact them to do so. Here's the link and here's the snapshot of the page: But when ...

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  • Newbie
  • I want to delete my facebook account and I've been trying to unlink my spotify account from facebook. I've searched the help pages, where they literally tell you to contact them to do so. Here's the ...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 193 Views
  • 1 replies
  • 0 likes

can't change my country setting

i am currently in south korea (staying here for a year so i really wanna use my spotify) but i've been here for over 14 days so i need to change my country setting.simple task, not possible. when i'm on my account trying to change it from germany to ...

  • Newbie
  • i am currently in south korea (staying here for a year so i really wanna use my spotify) but i've been here for over 14 days so i need to change my country setting.simple task, not possible. when i'm...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Playlist sync problem on Facebook

Hi, I have created a new playlist on Spotify and shared it on Facebbok. Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the playlist it still shows the same tracks as before on FB (24 hours ago, still n...

  • Regular
  • Hi,   I have created a new playlist on Spotify and shared it on Facebbok.   Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the pla...
  • gemer92
  • Casual Listener
  • 1940 Views
  • 13 replies
  • 0 likes
  • 1940 Views
  • 13 replies
  • 0 likes

Superuser Contribution Saved music no longer saved.

All of my saved music says that it needs to be downloaded again. I have definitely used the internet within the last 30 days so that is not the issue. Why has this happened and how can I fix it without downloading them all over again?

  • Newbie
  • All of my saved music says that it needs to be downloaded again. I have definitely used the internet within the last 30 days so that is not the issue. Why has this happened and how can I fix it witho...
  • Suji89
  • Newbie
  • 204 Views
  • 2 replies
  • 0 likes
  • Account
  • 204 Views
  • 2 replies
  • 0 likes

Solved!! Payment Failed!!

Sehe das das Geld bei Paypal als Zahlung hinterlegt ist. Guthaben ist bei PayPal vorhanden. Was ist da los!? Ich bin eingeschränkt!!!

  • Casual Listener
  • Sehe das das Geld bei Paypal als Zahlung hinterlegt ist. Guthaben ist bei PayPal vorhanden. Was ist da los!? Ich bin eingeschränkt!!!
  • Sham_12
  • Newbie
  • 396 Views
  • 3 replies
  • 0 likes
  • Account
  • 396 Views
  • 3 replies
  • 0 likes

Suscripción Familiar

Hola, mi pregunta es ¿porque no puedo agregar en el plan familiar si cuando me registre no me pidieron dirección y a los miembros les pide eso no los deja, y vivimos en el mismo domicilio?, les aparece un recuadro anaranjado donde dice que no coincid...

  • Newbie
  • Hola, mi pregunta es ¿porque no puedo agregar en el plan familiar si cuando me registre no me pidieron dirección y a los miembros les pide eso no los deja, y vivimos en el mismo domicilio?, les apare...
  • Cazares
  • Newbie
  • 274 Views
  • 2 replies
  • 2 likes
  • 274 Views
  • 2 replies
  • 2 likes

No me aparece cuenta primiun

Hola, puse la prueba de 30 dias gratis pero se me cerro la sesion en el celular un dia y no me aparecio primiun mas. Ahora me estan cobrando el servicio y no me figura la factura en ninguna posible cuenta, ni tengo forma de cancelar porque no me figu...

  • Casual Listener
  • Hola, puse la prueba de 30 dias gratis pero se me cerro la sesion en el celular un dia y no me aparecio primiun mas. Ahora me estan cobrando el servicio y no me figura la factura en ninguna posible c...
  • LorenaAyelen
  • Casual Listener
  • 254 Views
  • 4 replies
  • 0 likes
  • 254 Views
  • 4 replies
  • 0 likes

Facebbok Accont deleted and linked to my Spotify Account

Hi Spotify Staff, Today I just deleted my Facebook account and this account was linked to my Spotify account. Since I can't login anymore and I have a Family Membership Subscription which I am the admin and manage the 5 others members. My question is...

  • Casual Listener
  •   Hi Spotify Staff,   Today I just deleted my Facebook account and this account was linked to my Spotify account. Since I can't login anymore and I have a Family Membership Subscri...
  • fthiagomedeiros
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Hacked account

Hi, My Spotify premium account just got hacked.My e-mail has been changed so I cannot change the password. Please help!

  • Newbie
  • Hi,   My Spotify premium account just got hacked. My e-mail has been changed so I cannot change the password.   Please help!
  • KatesHere
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

i was charge when my promo did not end yet

i got my premium account for 49php good for 4 months. and its says my subcription will end on march 29 and will be charge 129php after. but now i got my card statement and on feb 28 i was charge already for 129php. i dont know why i was charge when m...

  • Newbie
  • i got my premium account for 49php good for 4 months. and its says my subcription will end on march 29 and will be charge 129php after. but now i got my card statement and on feb 28 i was charge alre...
  • KatesHere
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Student with daughter looking for free trial of family plan?

I am a mother who is attending college. My teenage daughter and I are pondering a service, either Spotify or Apple Music. Am I able to trial the family plan so we both can try it out? I'd be signing up for the family plan, so would like to trial that...

  • Newbie
  • I am a mother who is attending college. My teenage daughter and I are pondering a service, either Spotify or Apple Music. Am I able to trial the family plan so we both can try it out? I'd be signing ...
  • KatesHere
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

cant join my dads family account

my dad just sent me an invite to the family premium thing, I fll up everything and it says I cant join, what can i do?

  • Newbie
  • my dad just sent me an invite to the family premium thing, I fll up everything and it says I cant join, what can i do?
  • Bittencourt
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Changed from premium to free

Hello,I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither.Can anybody help me, please, especially to get back my playlists?Thank you very ...

  • Casual Listener
  • Hello, I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither. Can anybody help me, plea...
  • patriciacarrill
  • Casual Listener
  • 234 Views
  • 4 replies
  • 0 likes
  • 234 Views
  • 4 replies
  • 0 likes