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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83034 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103844 Views
10 replies
3 likes
hola buenas noches, lo que pasa es que olvide cual fue la direccion que puse para mi plan familiar y se salieron mis cuentas que ya habia puesto quisiera saber si me la pueden proporcionar para agregar a mis familiares restantez, de ante mano gracias...
hola buenas noches, lo que pasa es que olvide cual fue la direccion que puse para mi plan familiar y se salieron mis cuentas que ya habia puesto quisiera saber si me la pueden proporcionar para agreg...
Roadie
346 Views
1 replies
0 likes
Me cancelaron mi cuenta premium porque no pueden verificar que yo sea familiar, Sin embargo soy yo el que paga la cuenta y las otras dos personas viven conmigo !!! Ya no me quieren activar nuevamente, que puedo hacer ? Gracias !
Me cancelaron mi cuenta premium porque no pueden verificar que yo sea familiar, Sin embargo soy yo el que paga la cuenta y las otras dos personas viven conmigo !!! Ya no me quieren activar nuevamente...
Roadie
431 Views
1 replies
0 likes
I keep getting a message to enter my card expiration date. I enter the date in the correct format and it won't accept it
I keep getting a message to enter my card expiration date. I enter the date in the correct format and it won't accept it
Roadie
256 Views
1 replies
0 likes
I have not recieved any emails to reverify my studen email to get the student discount for almost two years spotify didnt send me an email to verify and now since august I have been charged full price for spotify. I just noticed this on my bank accou...
I have not recieved any emails to reverify my studen email to get the student discount for almost two years spotify didnt send me an email to verify and now since august I have been charged full pric...
275 Views
0 replies
0 likes
I'm trying to link my account to my PS4, but I'm given a message that says the account is already linked. Is there any way I can unlink the account? I see a message that says to log out, but I'm only able to click link accounts and cancel. I'm unable...
I'm trying to link my account to my PS4, but I'm given a message that says the account is already linked. Is there any way I can unlink the account? I see a message that says to log out, but I'm only...
Newbie
1516 Views
5 replies
0 likes
Hello,I Just noticed this morning i had 3 other devices on my Spotify account that are not mine who keeps playing musics i would never listen to and It is pissing me off. Isso already tried logging out of All devices but for some reason the unknown d...
Hello, I Just noticed this morning i had 3 other devices on my Spotify account that are not mine who keeps playing musics i would never listen to and It is pissing me off. Isso already tried logging...
Casual Listener
861 Views
2 replies
1 likes
I've been on community support and q&a. We have a family subscription we are obviously logging into the same account therefore kicking each other off when all trying to listen. How do my kids and husband log into their own account? But stay billed on...
I've been on community support and q&a. We have a family subscription we are obviously logging into the same account therefore kicking each other off when all trying to listen. How do my kids and...
Spotify Star
1577 Views
5 replies
0 likes
I have been charge twice for this month. Who can handle this please! Lisa
I have been charge twice for this month. Who can handle this please! Lisa
Composer
462 Views
1 replies
0 likes
Today when I tried listening to something, it said my account was being used somewhere else and they even added a song and made my account a permium family account.I signed out everywhere and right now I'm trying to change my password, but the link w...
Today when I tried listening to something, it said my account was being used somewhere else and they even added a song and made my account a permium family account. I signed out everywhere and right...
Casual Listener
711 Views
2 replies
0 likes
Last month I decided to upgrade my premium account to a Family Premium account and added my family. When I logged in, I got the message saying that my subscription will change to a regular premium account on 02/01/17 and I will be charged $9,99 + tax...
Last month I decided to upgrade my premium account to a Family Premium account and added my family. When I logged in, I got the message saying that my subscription will change to a regular premium ac...
Newbie
311 Views
2 replies
0 likes
Tweeted and filled out customer form. Trying this forum as well. Upgraded to Family Premium from an individual Premium account back in May 2016 ($9.99/mo). Was told that the family plan at $14.99 would "replace" the individual plan as far as billing....
Tweeted and filled out customer form. Trying this forum as well. Upgraded to Family Premium from an individual Premium account back in May 2016 ($9.99/mo). Was told that the family plan at $14.99 wou...
Casual Listener
271 Views
2 replies
0 likes
On March 1st I purchased premium subscription. I was sent an email confirmation that I have a 30 day trial and that my account will be charged the monthly amount beginning on the 31st. Sounds good.Then tonight suddenly I went into Spotify and needed ...
On March 1st I purchased premium subscription. I was sent an email confirmation that I have a 30 day trial and that my account will be charged the monthly amount beginning on the 31st. Sounds good. ...
Regular
458 Views
2 replies
0 likes
I have a premium account. I'm not sure how, but some random user has gained access to my account and their playlists keep showing up. Also if we are both streaming at the same time it becomes a back and forth battle of me trying to disable their devi...
I have a premium account. I'm not sure how, but some random user has gained access to my account and their playlists keep showing up. Also if we are both streaming at the same time it becomes a back ...
Newbie
3306 Views
3 replies
0 likes
Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die...
Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter sche...
Spotify Star
1298 Views
5 replies
0 likes
Hi! I'm a seafarer and my premium subscription has ended. Is it possible for my family back home to pay for my premium subscription? I can't do it because I'm working onboard and I don't stay in one place for too long. Thanks and more power!
Hi! I'm a seafarer and my premium subscription has ended. Is it possible for my family back home to pay for my premium subscription? I can't do it because I'm working onboard and I don't stay in one ...
Not applicable
457 Views
1 replies
0 likes
I am trying to log in my account on PS4. I do not remember my password. I also do not know the email address on the account. I believe it is an old work email. I pay for this service and would like help changing the email on the account. Please help!...
I am trying to log in my account on PS4. I do not remember my password. I also do not know the email address on the account. I believe it is an old work email. I pay for this service and would like h...
Not applicable
970 Views
1 replies
0 likes
I do not remember when I signed up to Spotify or with what account and email so can therefore not access it. I would now like to cancel it because I am paying for a service which is £9.99 a month which I do not use. However I can not access the accou...
I do not remember when I signed up to Spotify or with what account and email so can therefore not access it. I would now like to cancel it because I am paying for a service which is £9.99 a month whi...
Not applicable
660 Views
1 replies
0 likes
