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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263826 Views
  • 790 replies
  • 81 likes
  • Account
  • 263826 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129193 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129193 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72095 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72095 Views
  • 63 replies
  • 8 likes

Account Not Eligble Nest Mini

PlanFree/PremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 13 My Question or Issuemy account is showing not eligible even though nothing listed is the issue making my account in elgible. I see no reason for me not to be eligible for the deal. Pl...

  • Casual Listener
  •   Plan Free/Premium Country Canada Device iPhone 11 Operating System iOS 13   My Question or Issue my account is showing not eligible even though nothing listed is the issue maki...
  • Billy-J
  • Spotify Star
  • 582 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 582 Views
  • 5 replies
  • 0 likes

Unable to choose google account to link

PlanPremiumCountryCanada DeviceiPhone 8, MacBook Pro mid 2009)Operating System(iOS 13, OSX El Capitan) My Question or IssueWhen I try to link my Spotify to a Google Account (for the purposes of using the assistant and ordering a nest mini), after I c...

  • Visitor
  • Plan Premium Country Canada   Device iPhone 8, MacBook Pro mid 2009) Operating System (iOS 13, OSX El Capitan)   My Question or Issue When I try to link my Spotify to a Google Ac...
  • user-removed
  • Not applicable
  • 417 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 417 Views
  • 2 replies
  • 0 likes

Solved!! Deleting an account

Operating SystemWindows 10 My Question or IssueI deleted my free account in order to make a new one with the same email but when I try to make a new account under the email it says it is connected to an existing account but when I log in, it verifies...

  • Regular
  • Operating System Windows 10   My Question or Issue I deleted my free account in order to make a new one with the same email but when I try to make a new account under the email it says it is...
  • EthanS1
  • Community Legend
  • 388 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 388 Views
  • 3 replies
  • 0 likes

Solved!! Re: Spotify Support Not Responding

I’m having this problem too Kbrooks please help. Don’t take down this post please because the last one got taken down by the moderator. You don’t have to reply if you don’t want to. But I want them to know that I keep Dming them

  • Regular
  • I’m having this problem too Kbrooks please help. Don’t take down this post please because the last one got taken down by the moderator. You don’t have to reply if you don’t want to. But I want them t...
  • Billy-J
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

2-step verification

planPremiumCountryNew ZealandDeviceSamsung galaxy S20Operating Systemandroid 10Spotify desperately needs 2-step verification, at 11:08 AM my account was breached, they gained my password and logged in. now I congratulate spotify for resetting my pass...

  • Visitor
  • plan Premium Country New Zealand Device Samsung galaxy S20 Operating System android 10 Spotify desperately needs 2-step verification, at 11:08 AM my account was breached, they gained my passw...
  • Billy-J
  • Spotify Star
  • 531 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 531 Views
  • 1 replies
  • 1 likes

Can I get rid of app.adjust.com when following email links from Spotify?

PlanPremiumCountryRussiaDeviceXiaomi Mi9Operating SystemAndroid 10My Question or IssueHello.Can I set my account somehow to receive direct links in e-mail messages, not through app.adjust.com? This site is blocked in many public adware/spyware lists ...

  • Visitor
  • Plan Premium Country Russia Device Xiaomi Mi9 Operating System Android 10 My Question or Issue Hello. Can I set my account somehow to receive direct links in e-mail messages, not through ap...
  • 3462 Views
  • 0 replies
  • 4 likes
  • Account
  • 3462 Views
  • 0 replies
  • 4 likes

Spotify Support Not Responding

Hello,Regarding the issue, i cannot use Spotify abroad using a premium account. I have posted about it on the community, sent a support ticket, and even contacted @SpotifyCares by a tweet as welll as a direct message. The twitter account is very acti...

  • Regular
  • Hello, Regarding the issue, i cannot use Spotify abroad using a premium account.   I have posted about it on the community, sent a support ticket, and even contacted @SpotifyCares by a twee...
  • Thanek
  • Regular
  • 603 Views
  • 7 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 603 Views
  • 7 replies
  • 0 likes

Suspicious activity mail

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi guys and dear manager, I received a mail 10 mins ago about suspicious activity. If I'm not...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi guys...
  • EthanS1
  • Community Legend
  • 858 Views
  • 5 replies
  • 0 likes
  • Security
  • 858 Views
  • 5 replies
  • 0 likes

How can I delete Facebook acc, by not having access to old email address

PlanPremiumCountryPolandDeviceSamsung s10eOperating System(Android 10) My Question or IssueHello! Few years ago I made spotify acc using my Facebook page (with old email address), now I want to delete that acc cause I can't now even log into him caus...

  • Visitor
  •   Plan Premium Country Poland Device Samsung s10e Operating System (Android 10)   My Question or Issue Hello! Few years ago I made spotify acc using my Facebook page (with old e...
  • GrifGrif
  • Songwriter
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unauthorized Charge, Can't cancel recurring payments, no one has responded to me

Hi, I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Spotify automatically charged me. I'm very confused, as I don't even u...

  • Newbie
  • Hi,    I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Sp...
  • Ver
  • Spotify Legend
  • 2906 Views
  • 6 replies
  • 0 likes
  • 2906 Views
  • 6 replies
  • 0 likes

Can't sign up but can't log in either

i deleted my account about 2 weeks or maybe 17 days ago due to personal matters. i wanted to sign up again using that email but it said the email already has a spotify account. then i tried to log in using that email, but it said my password and emai...

  • Newbie
  •   i deleted my account about 2 weeks or maybe 17 days ago due to personal matters. i wanted to sign up again using that email but it said the email already has a spotify account.  then i t...
  • TreyAnastasio
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Solved!! I signed up for google nest and my login info got messed up

Yesterday I signed up for the free google nest mini but couple hours later Spotify completely logged me out from all devices and when I try to log back in it says my email isn’t linked to a Spotify account. I tried logging in with my username (hun123...

  • Casual Listener
  •  Yesterday I signed up for the free google nest mini but couple hours later Spotify completely logged me out from all devices and when I try to log back in it says my email isn’t linked to a Spo...
  • H123baeck
  • Casual Listener
  • 1803 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1803 Views
  • 4 replies
  • 0 likes

Link Spotify to google error

hi all, I'm trying to claim my google assistant, I’m trying to link my Spotify and google accounts but keep get the below page. It’s a personal account both Spotify and email so don’t have an administrator to contact! thanks jon  None of the below in...

FF1E0BA8-B1C4-43F7-B302-8550DFB01019.png
  • Casual Listener
  • hi all,   I'm trying to claim my google assistant, I’m trying to link my Spotify and google accounts but keep get the below page. It’s a personal account both Spotify and email so don’t have ...
  • Luan
  • Spotify Star
  • 785 Views
  • 3 replies
  • 0 likes
  • Free
    Security
    Unlimited
  • 785 Views
  • 3 replies
  • 0 likes

Superuser Contribution cant log in

so 3 months ago i tried the 3 months subscription and now i want to cancle it. however i dont remember the email i did put into the account. and i cant cancle it now. is there a way by using my name or last numbers on the credit card i did use ?

  • Visitor
  • so 3 months ago i tried the 3 months subscription and now i want to cancle it. however i dont remember the email i did put into the account. and i cant cancle it now. is there a way by using my name ...
  • TreyAnastasio
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 274 Views
  • 1 replies
  • 0 likes

Someone invaded my account and changed my e-mail and password

PlanFreeCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueCouple days ago I received an e-mail from Spotify saying my account e-mail changed to "*snip*". At first I tought it was a scam. Later that day, when I opened Spotify, I...

  • Visitor
  • Plan Free Country Brazil Device Desktop Operating System Windows 10   My Question or Issue Couple days ago I received an e-mail from Spotify saying my account e-mail changed to "*snip*...
  • Billy-J
  • Spotify Star
  • 398 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 398 Views
  • 8 replies
  • 0 likes

Kicked out of account. Password reset won't work.

CountryUSDevice(Desktop Computer, Google Pixel 3a)Operating System(Android 10, Windows 10) My Question or IssueHi! I contacted the support email earlier with a question and I got nothing but an automated response and got no response on twitter either...

  • Visitor
  • Country US Device (Desktop Computer, Google Pixel 3a) Operating System (Android 10, Windows 10)   My Question or Issue Hi! I contacted the support email earlier with a question and I go...
  • GrifGrif
  • Songwriter
  • 489 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 489 Views
  • 1 replies
  • 0 likes

Premium account Canada, PayPal payment not taken. Tried to update payment does not give PayPal optio

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • GrifGrif
  • Songwriter
  • 211 Views
  • 1 replies
  • 0 likes
  • Premium
  • 211 Views
  • 1 replies
  • 0 likes

Desde hace 6 meses me están cobrando doble el Spotify premium ¿Alguien puede ayudarme o asesorarme?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • GrifGrif
  • Songwriter
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution manual payments, please

so... spotify automatically charges for the premium subscription but I REALLY don't want that. can I pay manually instead?

  • Visitor
  • so... spotify automatically charges for the premium subscription but I REALLY don't want that. can I pay manually instead?
  • Ver
  • Spotify Legend
  • 2242 Views
  • 5 replies
  • 1 likes
  • Premium
    Subscription
  • 2242 Views
  • 5 replies
  • 1 likes

Set my friend up with a login so they don't stuff up my configurations

Hi everyone.I have a premium account which my friend logs into sometimes. His taste in music is different to mine and it's affecting my configurations. I'm considering upgrading to a dual. Will the music he listens to still affect my discover weekly ...

  • Newbie
  • Hi everyone. I have a premium account which my friend logs into sometimes.  His taste in music is different to mine and it's affecting my configurations.  I'm considering upgrading to a du...
  • TreyAnastasio
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes