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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.
I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and I later got charged the 5$
buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but the £9.99 continued going out also. Is there a con...
Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account.My profile photo has changed, someone else is making playlists and playing music on devices that are not mine. My Spotify is (obviously) connected...
I have a subscription for 4.99 per month.My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. I just want to continue with my old subscription, that I have had for ...
I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for the family account - confirmed.Any advice? Thank yo...
Hi,my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again!BRS.
Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
Hi,I canceled my premium account a day before (22/02/17) the deadline (23/02/17) but today I found out that the contract was renewed.I'm pretty sure I've done everything right, they even asked me why I wanted to quit. Everything was done. I don't wan...
So I need to switch accounts but don't want to lose my music. I see the other answers about waiting for the existing account to go back to free and then switching but the account I'm moving from is not getting cancelled. How do I go to a new one in t...
I recieved my invite for premium but my account says free. Supposedly Spotify doesn't have customer support
I recently realized that I've been charged twice a month for my service since August 2016. There were several months prior to that where I was being billed correctly. I've attempted to contact Spotify on multiple occasions, but cannot reach anyone. I...
I would like to give my daughter a gift subscription, but I live in Canada and she lives in the US. How do I do this?
I unsubscribed from Spotify because I was to broke to pay for it. They just charged me $9.99 and when I went online to check my account it still says I am premium. So I unsubscribed AGAIN and my account still says I'm premium. I want my $10 back. I n...
Being charged 9.99 when i canceled i want all my money back
I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... nothing. I even clicked the Download option and a nic...
I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next billing period -- but in the meantime I have to pa...
I can't find "geraçãomillennium" account on spotify. It's a free account, does it mean I wont be able to follow it? I know it exists because I have the url, but I've tried to find it on the search bar and it doesn't appear at all.Here's the link:http...
I was wondering if anyone can help me as I am having trouble. I haven't used Spotify and I deleted it but I am still getting £4.99 taken off my bank account every month. How is this happening?