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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286814 Views

529 replies

34 likes

Account
Free
  • 286814 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540028 Views

990 replies

114 likes

Account
  • 540028 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129579 Views

74 replies

12 likes

Account
Login
Premium
  • 129579 Views
  • 74 replies
  • 12 likes

Superuser Contribution No recuerdo los datos que utilice al crear mi cuenta premium y no puede agregarse un miembro ;(

Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?

Newbie

Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?

ZullyB

Roadie

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO quiero entrar con mi cuenta de Facebook

Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo en facebook, como puedo conseguirlo porque siempre...

Newbie

Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo...

ZullyB

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution No acepta codigo de regalo

Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser valido

Newbie

Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser v...

ZullyB

Roadie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Used to have Spotify for free with Rogers, that ended and I signed up for Premium...lost playlists

Like the subject says, my 2 year promo through Rogers ended, I signed up for Spotify Premium and would like to know if there's a way to retrieve the playlists I used to have. Signed up using the same email address.

Casual Listener

Like the subject says, my 2 year promo through Rogers ended, I signed up for Spotify Premium and would like to know if there's a way to retrieve the playlists I used to have. Signed up using the same...

MattSuda

Spotify Star

402 Views

1 replies

0 likes

Subscription
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Buying a e-card for my friend in Italy

Hello, I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy. How can I do that? In the conditions to buy a e-card, I can read that the card has to be bought by a CC issued in the country where I...

Regular

Hello,   I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy.   How can I do that?    In the conditions to buy...

MattSuda

Spotify Star

3369 Views

26 replies

0 likes

  • 3369 Views
  • 26 replies
  • 0 likes

Superuser Contribution Being charged when I cancelled my premium subscription

Back in January I got billed for a month of Spotify Premium Membership. I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. Shrugging it off, the same day I am billed I go online and ca...

Newbie

Back in January I got billed for a month of Spotify Premium Membership.  I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. &nbs...

Sumayyah5-8

Newbie

4975 Views

33 replies

1 likes

  • 4975 Views
  • 33 replies
  • 1 likes

Address Issue

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

Regular

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

MarkPedersen

Roadie

340 Views

2 replies

0 likes

Account
  • 340 Views
  • 2 replies
  • 0 likes

Someone changed my email address

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to something completely different. Even my account clai...

Casual Listener

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to s...

alucard4k

Casual Listener

395 Views

1 replies

0 likes

Login
Premium
Security
  • 395 Views
  • 1 replies
  • 0 likes

Solved!! I can't let the children listen!

Dear SpotifyHow can I choose to disable explicit lyrics so my kids can listen?? ========================================================= yo Spotifytime to listento the voice that never speaksthe listenerthe peoplewho can't let the children listento ...

Newbie

Dear Spotify How can I choose to disable explicit lyrics so my kids can listen??   =========================================================   yo Spotify time to listen to the voice ...

Specialworld

Community Legend

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

I recently moved

I recently moved and started an own Family account, now I want to invite people, but where can I change my address? It's not linked to Facebook.

Casual Listener

I recently moved and started an own Family account, now I want to invite people, but where can I change my address?    It's not linked to Facebook. 

Maxim

Spotify Star

363 Views

3 replies

0 likes

Premium
  • 363 Views
  • 3 replies
  • 0 likes

Spotify Family 1 year subscription in 2016 ended earlier than expected

I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charge me by then?

Casual Listener

I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charg...

Maxim

Spotify Star

685 Views

6 replies

0 likes

Premium
Subscription
  • 685 Views
  • 6 replies
  • 0 likes

Can't login

When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "

Casual Listener

When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "

musiccornercv

Roadie

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes

Solved!! I think my account is hacked

Hi, I think my account has been hacked.It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists.A device is connected with the name 'WIN-0PE8K6VPKD9' - and i don't know that device.I am logged ...

Newbie

Hi,   I think my account has been hacked. It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists. A device is connected with the na...

jules1974

Casual Listener

31159 Views

16 replies

3 likes

  • 31159 Views
  • 16 replies
  • 3 likes

Agregar el sexto usuario a plan Premium

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

Casual Listener

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

Rosi1

Casual Listener

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Stolen Spotify Account FYI Only

Hi All This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much of it as my wife sometimes uses it. So i just starting figh...

Casual Listener

Hi All   This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much...

249 Views

0 replies

1 likes

Account
  • 249 Views
  • 0 replies
  • 1 likes

FUI COBRADO APÓS O CANCELAMENTO

Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi um email dizendo que minha conta premium tinha sido...

Newbie

Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi ...

Bittencourt

Spotify Star

438 Views

1 replies

0 likes

Account
Premium
  • 438 Views
  • 1 replies
  • 0 likes

Trouble logging to Spotify internationally

So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings online and it still won't let me login. I am not sure...

Newbie

So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings on...

Maxim

Spotify Star

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Spotify connect - Bluesound

Hi. I've got a Premium Family account.My account (master) will no longer start Spotify connect on my Bluesound Vault. Sometimes the Vault is listes in the devices menu, Sometimes not. But mye family-account works. I have tried both accounts on my iPh...

Newbie

Hi.   I've got a Premium Family account. My account (master) will no longer start Spotify connect on my Bluesound Vault. Sometimes the Vault is listes in the devices menu, Sometimes not.&nbsp...

wicksi8

Music Fan

1728 Views

1 replies

0 likes

Other
Premium
  • 1728 Views
  • 1 replies
  • 0 likes

Business accounts

Hello,We are a church in Sweden, and we now have an premium account. But I want to know if this is the right account for playing music at funerals. I can´t find any information about it. For exempel the price, how many users and how to organize it. T...

Newbie

Hello, We are a church in Sweden, and we now have an premium account. But I want to know if this is the right account for playing music at funerals. I can´t find any information about it. For exempe...

KatesHere

Community Legend

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Solved!! How to start a music band

I want to be a musician, how

Casual Listener

I want to be a musician, how

iluvmusicdotcom

Casual Listener

418 Views

1 replies

0 likes

Account
  • 418 Views
  • 1 replies
  • 0 likes