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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407120 Views
  • 959 replies
  • 107 likes
  • Account
  • 407120 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176672 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176672 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100138 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100138 Views
  • 68 replies
  • 10 likes

Impossible to Unlink account from Facebook

I want to delete my facebook account and I've been trying to unlink my spotify account from facebook. I've searched the help pages, where they literally tell you to contact them to do so. Here's the link and here's the snapshot of the page: But when ...

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  • Newbie
  • I want to delete my facebook account and I've been trying to unlink my spotify account from facebook. I've searched the help pages, where they literally tell you to contact them to do so. Here's the ...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 199 Views
  • 1 replies
  • 0 likes

can't change my country setting

i am currently in south korea (staying here for a year so i really wanna use my spotify) but i've been here for over 14 days so i need to change my country setting.simple task, not possible. when i'm on my account trying to change it from germany to ...

  • Newbie
  • i am currently in south korea (staying here for a year so i really wanna use my spotify) but i've been here for over 14 days so i need to change my country setting.simple task, not possible. when i'm...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Playlist sync problem on Facebook

Hi, I have created a new playlist on Spotify and shared it on Facebbok. Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the playlist it still shows the same tracks as before on FB (24 hours ago, still n...

  • Regular
  • Hi,   I have created a new playlist on Spotify and shared it on Facebbok.   Problem: Only 1/3 of all tracks appear 2nd Problem: If I change/delete any tracks on Spotify in the pla...
  • gemer92
  • Casual Listener
  • 1990 Views
  • 13 replies
  • 0 likes
  • 1990 Views
  • 13 replies
  • 0 likes

Superuser Contribution Saved music no longer saved.

All of my saved music says that it needs to be downloaded again. I have definitely used the internet within the last 30 days so that is not the issue. Why has this happened and how can I fix it without downloading them all over again?

  • Newbie
  • All of my saved music says that it needs to be downloaded again. I have definitely used the internet within the last 30 days so that is not the issue. Why has this happened and how can I fix it witho...
  • Suji89
  • Newbie
  • 210 Views
  • 2 replies
  • 0 likes
  • Account
  • 210 Views
  • 2 replies
  • 0 likes

Solved!! Payment Failed!!

Sehe das das Geld bei Paypal als Zahlung hinterlegt ist. Guthaben ist bei PayPal vorhanden. Was ist da los!? Ich bin eingeschränkt!!!

  • Casual Listener
  • Sehe das das Geld bei Paypal als Zahlung hinterlegt ist. Guthaben ist bei PayPal vorhanden. Was ist da los!? Ich bin eingeschränkt!!!
  • Sham_12
  • Newbie
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
  • 414 Views
  • 3 replies
  • 0 likes

Suscripción Familiar

Hola, mi pregunta es ¿porque no puedo agregar en el plan familiar si cuando me registre no me pidieron dirección y a los miembros les pide eso no los deja, y vivimos en el mismo domicilio?, les aparece un recuadro anaranjado donde dice que no coincid...

  • Newbie
  • Hola, mi pregunta es ¿porque no puedo agregar en el plan familiar si cuando me registre no me pidieron dirección y a los miembros les pide eso no los deja, y vivimos en el mismo domicilio?, les apare...
  • Cazares
  • Newbie
  • 280 Views
  • 2 replies
  • 2 likes
  • 280 Views
  • 2 replies
  • 2 likes

No me aparece cuenta primiun

Hola, puse la prueba de 30 dias gratis pero se me cerro la sesion en el celular un dia y no me aparecio primiun mas. Ahora me estan cobrando el servicio y no me figura la factura en ninguna posible cuenta, ni tengo forma de cancelar porque no me figu...

  • Casual Listener
  • Hola, puse la prueba de 30 dias gratis pero se me cerro la sesion en el celular un dia y no me aparecio primiun mas. Ahora me estan cobrando el servicio y no me figura la factura en ninguna posible c...
  • LorenaAyelen
  • Casual Listener
  • 267 Views
  • 4 replies
  • 0 likes
  • 267 Views
  • 4 replies
  • 0 likes

Facebbok Accont deleted and linked to my Spotify Account

Hi Spotify Staff, Today I just deleted my Facebook account and this account was linked to my Spotify account. Since I can't login anymore and I have a Family Membership Subscription which I am the admin and manage the 5 others members. My question is...

  • Casual Listener
  •   Hi Spotify Staff,   Today I just deleted my Facebook account and this account was linked to my Spotify account. Since I can't login anymore and I have a Family Membership Subscri...
  • fthiagomedeiros
  • Casual Listener
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Hacked account

Hi, My Spotify premium account just got hacked.My e-mail has been changed so I cannot change the password. Please help!

  • Newbie
  • Hi,   My Spotify premium account just got hacked. My e-mail has been changed so I cannot change the password.   Please help!
  • KatesHere
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

i was charge when my promo did not end yet

i got my premium account for 49php good for 4 months. and its says my subcription will end on march 29 and will be charge 129php after. but now i got my card statement and on feb 28 i was charge already for 129php. i dont know why i was charge when m...

  • Newbie
  • i got my premium account for 49php good for 4 months. and its says my subcription will end on march 29 and will be charge 129php after. but now i got my card statement and on feb 28 i was charge alre...
  • KatesHere
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Student with daughter looking for free trial of family plan?

I am a mother who is attending college. My teenage daughter and I are pondering a service, either Spotify or Apple Music. Am I able to trial the family plan so we both can try it out? I'd be signing up for the family plan, so would like to trial that...

  • Newbie
  • I am a mother who is attending college. My teenage daughter and I are pondering a service, either Spotify or Apple Music. Am I able to trial the family plan so we both can try it out? I'd be signing ...
  • KatesHere
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

cant join my dads family account

my dad just sent me an invite to the family premium thing, I fll up everything and it says I cant join, what can i do?

  • Newbie
  • my dad just sent me an invite to the family premium thing, I fll up everything and it says I cant join, what can i do?
  • Bittencourt
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Changed from premium to free

Hello,I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither.Can anybody help me, please, especially to get back my playlists?Thank you very ...

  • Casual Listener
  • Hello, I was changed from premium to free user but I don't know why. This month the usual payment wasn't charged from my credit card account, and I don't know why neither. Can anybody help me, plea...
  • patriciacarrill
  • Casual Listener
  • 244 Views
  • 4 replies
  • 0 likes
  • 244 Views
  • 4 replies
  • 0 likes

Premium for Family

I've added a family member to the account. They are showing as active. In the app they are still showing as free. Not upgraded. We have tried logging out and even reinstalled the app. Help!

  • Casual Listener
  • I've added a family member to the account. They are showing as active. In the app they are still showing as free. Not upgraded. We have tried logging out and even reinstalled the app. Help!
  • YogaKatie2016
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Cant login i dont remember password or email

So yea month ago i made new account just to get free 1 month premium. I just used some random email that i dont even remember and i accidentaly logged out of the account so i cant log in but now its charging me premium monthly???

  • Casual Listener
  • So yea month ago i made new account just to get free 1 month premium. I just used some random email that i dont even remember and i accidentaly logged out of the account so i cant log in but now its ...
  • djstorm10
  • Regular
  • 521 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 521 Views
  • 5 replies
  • 0 likes

Contrate Premium en oferta de 3 meses por 99 y me marca que la renovacion sera en un mes

El dia de hoy me salio un anuncio de 3 meses por 99 pesos pero cuando pague me salio que solo habia comprado un mes.En la fecha de renovacion sale que se me cobrara la renovacion el proximo mes.Me pueden ayudar?Gracias.

  • Newbie
  • El dia de hoy me salio un anuncio de 3 meses por 99 pesos pero cuando pague me salio que solo habia comprado un mes. En la fecha de renovacion sale que se me cobrara la renovacion el proximo mes. M...
  • mastersmessi75
  • Newbie
  • 12096 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 12096 Views
  • 2 replies
  • 0 likes

Solved!! Credit card expiration date changed!?!

Hi all, since a few days I am receiving messages stating that the credit card payment for my spotify premium account has failed. Now the account automatically has been reset to the free service. I have been a premium member since 2010-10-02. The reas...

  • Casual Listener
  • Hi all, since a few days I am receiving messages stating that the credit card payment for my spotify premium account has failed. Now the account automatically has been reset to the free service. I ha...
  • CJB57
  • Newbie
  • 2191 Views
  • 9 replies
  • 0 likes
  • 2191 Views
  • 9 replies
  • 0 likes