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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88993 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759375 Views
18 replies
29 likes
Hello, I was with Rogers and have Spotify Premium activated, now that I switched to Fido and tried to activate Free for 6 months Premium it won't let me. Anybody knows why? Thank you in advance.
Hello, I was with Rogers and have Spotify Premium activated, now that I switched to Fido and tried to activate Free for 6 months Premium it won't let me. Anybody knows why? Thank you i...
Roadie
817 Views
3 replies
0 likes
Recently switched to Family Plan but spotify doesn't recognize me as the owner, so I can't invite people to the plan.
Recently switched to Family Plan but spotify doesn't recognize me as the owner, so I can't invite people to the plan.
Casual Listener
588 Views
2 replies
0 likes
On january 8th I paid 9.99 euro's for Spotify Premium with 1 month for free. Now after 1 month I have Spotify Free all of a sudden and my Premium is gone. I can see in my account that I have paid as well. Tried logging out on all devices but nothing ...
On january 8th I paid 9.99 euro's for Spotify Premium with 1 month for free. Now after 1 month I have Spotify Free all of a sudden and my Premium is gone. I can see in my account that I have paid as ...
Spotify Star
429 Views
3 replies
0 likes
I wish to unlink my spotify account to my old psn i cant login to or get access to. How do i unlink my spotify without logging into my old psn acct.
I wish to unlink my spotify account to my old psn i cant login to or get access to. How do i unlink my spotify without logging into my old psn acct.
Roadie
247 Views
1 replies
0 likes
Bonjour, j'avais un compte premium avec l'offre 0.99ct par mois. J'ai fais une remise à zéro de mon téléphone Android et je ne me souviens plus du tout de l'adresse mail avec laquelle j'avais souscris. Pouvez-vous me retrouver avec le numéro de ma ca...
Bonjour, j'avais un compte premium avec l'offre 0.99ct par mois. J'ai fais une remise à zéro de mon téléphone Android et je ne me souviens plus du tout de l'adresse mail avec laquelle j'avais souscri...
Not applicable
215 Views
1 replies
0 likes
I was given a free spotify premium account as part of a.package deal with spark. However, despite following the prompts correct asfar as I can tell, app refuses to go premium and only allows the free account, meaning ads and limited connectivity. Spa...
I was given a free spotify premium account as part of a.package deal with spark. However, despite following the prompts correct asfar as I can tell, app refuses to go premium and only allows the free...
Regular
976 Views
2 replies
0 likes
Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I would like to know if it's possible to remove this pic...
Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I wou...
Not applicable
635 Views
2 replies
0 likes
Hi,I've been getting charged twice a month from Spotify for a while without realizing.Went through my bank statements and found that every month for nearly a year I have been charged $14.14 as well as $9.99
Hi, I've been getting charged twice a month from Spotify for a while without realizing. Went through my bank statements and found that every month for nearly a year I have been charged $14.14 as we...
Casual Listener
470 Views
3 replies
0 likes
HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages Ive tried changing password and also the log out of other devices as well as removing devices, setting device passwords and...
HI someone has been using my account from somewhere else in the world , i often have to fight play location with them for ages Ive tried changing password and also the log out of other devices...
Roadie
254 Views
1 replies
1 likes
I cancel premium half way through Jan, so xould an employee of your company explain why your system is saying im still premium and you just stole money from me. So, can i have back what doesnt belong to you or do i have to chargeback?
I cancel premium half way through Jan, so xould an employee of your company explain why your system is saying im still premium and you just stole money from me. So, can i have back what doesnt belong...
Roadie
246 Views
1 replies
0 likes
Regular
265 Views
2 replies
0 likes
Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.
Do I have to unsubscribe first on premium on my premium to get the family one? I don't want to get double charged.
Spotify Star
235 Views
1 replies
0 likes
Olá! Gostaria de saber por que as pessoas do meu plano familiar premium não possuem a opção de importar suas músicas no spotify. Hi! I would like to know why the people on my premium familiar plan cannot import their music on their spotify.
Olá! Gostaria de saber por que as pessoas do meu plano familiar premium não possuem a opção de importar suas músicas no spotify. Hi! I would like to know why the people on ...
Spotify Star
733 Views
5 replies
1 likes
I'm trying to change my credit card but i got stucked in this screen:**Spotify Brazil
I'm trying to change my credit card but i got stucked in this screen: **Spotify Brazil
Regular
816 Views
7 replies
0 likes
I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has expired, reload the page and try again" I do this a...
I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has ...
Spotify Star
231 Views
1 replies
0 likes
I brought a Spotify Gift Card for $39.00 at Countdown because my subscription was due to run out, I redeemed it on my account on 4/2/17 and it shows in my receipts folder but you've paused my Premium subscription, why?
I brought a Spotify Gift Card for $39.00 at Countdown because my subscription was due to run out, I redeemed it on my account on 4/2/17 and it shows in my receipts folder but you've paused my Premium...
Casual Listener
427 Views
2 replies
0 likes
onde consigo falar com para resolver esse problema que vcoes estão causando???????não existe nenhuma outra forma de contato com o Spotify?????
onde consigo falar com para resolver esse problema que vcoes estão causando ??????? não existe nenhuma outra forma de contato com o Spotify?????
Spotify Star
570 Views
1 replies
0 likes
I have a Individual Premium Account. At present on 30 days introductory offer. Curently I am being frustrated by what appears to be the illogicality of the login process. All I am trying to do is login from my iPhone, my iPad, my iMac amd my MacBook ...
I have a Individual Premium Account. At present on 30 days introductory offer. Curently I am being frustrated by what appears to be the illogicality of the login process. ...
Casual Listener
527 Views
3 replies
0 likes
Hey there, I'm owner of a family premium account with all it's features. I can use all these features and I pay my monthly fee for these features. I wanted to change my debit card details because I'm switching to another bank very soon. The problem i...
Hey there, I'm owner of a family premium account with all it's features. I can use all these features and I pay my monthly fee for these features. I wanted to change my debit card details be...
Spotify Star
1146 Views
7 replies
0 likes
Got new phone try to login and say need to connect to Facebook can not get it to connect
Got new phone try to login and say need to connect to Facebook can not get it to connect
Community Legend
347 Views
1 replies
0 likes
