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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351084 Views
  • 901 replies
  • 105 likes
  • Account
  • 351084 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1151979 Views
  • 119 replies
  • 110 likes
  • Account
  • 1151979 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88182 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88182 Views
  • 68 replies
  • 10 likes

Solved!! Unknown device connects automatically (Premium for Family acc.)

Hi,I have a Premium Family account. Since today one of my account is getting crazy. I see that there is always a device is connected (from webbrowser) and when i'm playing music, suddenly it switches to that "webbrowser" device, and it mutes on my de...

  • Casual Listener
  • Hi, I have a Premium Family account. Since today one of my account is getting crazy. I see that there is always a device is connected (from webbrowser) and when i'm playing music, suddenly it s...
  • mychroleslie
  • Casual Listener
  • 3564 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 3564 Views
  • 2 replies
  • 0 likes

Payed and verified for student prime but didn't get premium

Hi, today I subscribed to student prime and was charged. Then i had to do a manual verification and I received that and i was fine but it wanted me to do the process over again and pay again. And I have no premium

  • Newbie
  • Hi, today I subscribed to student prime and was charged. Then i had to do a manual verification and I received that and i was fine but it wanted me to do the process over again and pay again. And I h...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Kredi kartı bilgilerini güncelleme

Merhaba, Kredi kartı bilgilerimi güncellemek istiyorum ancak site resimdeki şekilde yükleme işaretinde kalıyor, internet explorer , chrome ve farklı bilgisayarlarda denedim, sonuç aynı Teşekkürler Burak

  • Newbie
  • Merhaba,    Kredi kartı bilgilerimi güncellemek istiyorum ancak site resimdeki şekilde yükleme işaretinde kalıyor, internet explorer , chrome ve farklı bilgisayarlarda denedim, sonuç aynı...
  • mirliva63
  • Newbie
  • 1120 Views
  • 2 replies
  • 2 likes
  • Account
    Premium
  • 1120 Views
  • 2 replies
  • 2 likes

Free trial never worked, still getting charged, can't get it canceled

I contacted you three months ago about my daughter, Marissa's account. We tried to cancel her three-month 99 cent premium subscription from the summer, but I wasn't able to follow the unsubscribe instructions because it said she was on the free accou...

  • Casual Listener
  • I contacted you three months ago about my daughter, Marissa's account. We tried to cancel her three-month 99 cent premium subscription from the summer, but I wasn't able to follow the unsubscribe ins...
  • TobiasYoung
  • Composer
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

Spotify charging me two fees? $9.99 Spotify Stockholm and $15.67 Premium

I have been getting charged two fees every month since I have signed up for Spotify 6 months ago. I get charged on my apple itunes account $15.67 and then I have a separate charge that doesnt show up on my itunes purchases, only on my credit card sta...

  • Newbie
  • I have been getting charged two fees every month since I have signed up for Spotify 6 months ago. I get charged on my apple itunes account $15.67 and then I have a separate charge that doesnt show up...
  • TobiasYoung
  • Composer
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

My login username is a series of numbers. Can I change it?

I joined spotify a really long time ago, and my username that I have to use to login is a series of numbers. Is there way to change my login id to something that is easier to remember? Yes, it's connected to my Facebook account. Thanks in advance!

  • Newbie
  • I joined spotify a really long time ago, and my username that I have to use to login is a series of numbers. Is there way to change my login id to something that is easier to remember? Yes, it's conn...
  • TobiasYoung
  • Composer
  • 227 Views
  • 1 replies
  • 0 likes
  • Login
  • 227 Views
  • 1 replies
  • 0 likes

Log in or token issue

I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?

  • Casual Listener
  • I sent an invite to my daughter into the family plan but she is not able to log in. I tried the Token and same issue, can someone help?
  • TobiasYoung
  • Composer
  • 207 Views
  • 5 replies
  • 0 likes
  • Login
  • 207 Views
  • 5 replies
  • 0 likes

Premium to family

If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only

  • Newbie
  • If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only
  • Spotifycountry
  • Gig Goer
  • 172 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 3 replies
  • 0 likes

Spotify changed my email can't access my account

Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account

  • Newbie
  • Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account
  • Spotifycountry
  • Gig Goer
  • 166 Views
  • 1 replies
  • 1 likes
  • 166 Views
  • 1 replies
  • 1 likes

Solved!! Already have premium

Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?

  • Casual Listener
  • Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?
  • Laeddis87
  • Casual Listener
  • 319 Views
  • 4 replies
  • 0 likes
  • 319 Views
  • 4 replies
  • 0 likes

cobro spotify familiar dos veces

Me han cobrado dos veces la suscripción desees el mes de noviembre hasta la fecha como puedo solucionar este problema?

  • Newbie
  • Me han cobrado dos veces la suscripción desees el mes de noviembre hasta la fecha como puedo solucionar este problema?
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Subscription mistake

I heard of an offering (0,99€ for three months), which I found really attractive so i figured I'd start using Spotify again after a break for a couple of years. Then it turns out I did not get the special offer altough it always was my intention to d...

  • Newbie
  • I heard of an offering (0,99€ for three months), which I found really attractive so i figured I'd start using Spotify again after a break for a couple of years. Then it turns out I did not get the sp...
  • doverj
  • Newbie
  • 184 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 1 replies
  • 0 likes

student subscription charge

I've been subscribing for spotify premium for awhile now with the student discount (paying $4.99+tax) but I just checked my credit card statement and realized that spotify is charging me $9.99+tax for the past two months. Why is it not $4.99 anymore?...

  • Newbie
  • I've been subscribing for spotify premium for awhile now with the student discount (paying $4.99+tax) but I just checked my credit card statement and realized that spotify is charging me $9.99+tax fo...
  • ErikG
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

changement de formule

Bonjour, nous avons voulu acheter la formule "spotify family",mais finalement nous avons reçu un abonnement pour la formule "sportify premium". Comment peut on passer de la formule premium a la formule family? Merci d'avance

  • Casual Listener
  • Bonjour, nous avons voulu acheter la formule "spotify family",mais finalement nous avons reçu un abonnement pour la formule "sportify premium". Comment peut on passer de la formule premium a la formu...
  • osornios
  • Spotify Star
  • 4424 Views
  • 5 replies
  • 0 likes
  • 4424 Views
  • 5 replies
  • 0 likes

new phone...everything gone!!!!???

so I recently got a new phone and with the package deal I got spotify premium and everything was working fine. however there was a problem with the phones hardware and they sent a replacement....now when I log in everything is gone!!

  • Newbie
  • so I recently got a new phone and with the package deal I got spotify premium and everything was working fine. however there was a problem with the phones hardware and they sent a replacement....now ...
  • user-removed
  • Not applicable
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Forgot my username and email but I have my password

The thing is that I forgot my email adress and the username with it. But I do remember my password and I put my credit card informations so I really need to log in.. I really don't know what to do

  • Newbie
  • The thing is that I forgot my email adress and the username with it. But I do remember my password and I put my credit card informations so I really need to log in.. I really don't know what to do
  • ErikG
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Unlinking Previous Email

All I want is to just simply use my previous email I had for my now deactivated Facebook account for my new non-Facebook connected Spotify account.

  • Visitor
  • All I want is to just simply use my previous email I had for my now deactivated Facebook account for my new non-Facebook connected Spotify account.
  • ErikG
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
  • 134 Views
  • 1 replies
  • 0 likes

Re: credit card problem

buenas noches!! disculpen una consulta, quien me pudiera ayudar estaria agradecido, tuve una cuenta premium pues ya la cancele, y estoy utilizando la gratis, aun asi se me esta debitando los $11 dolares. Ya entre a mi cuenta/suscripcion y me aparece ...

  • Newbie
  • buenas noches!! disculpen una consulta, quien me pudiera ayudar estaria agradecido, tuve una cuenta premium pues ya la cancele, y estoy utilizando la gratis, aun asi se me esta debitando los $11 dola...
  • osornios
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Account Claim

Hi guys, I've posted this in another place: I have a client looking to claim an old profile, but they don't have the information or old address to reset a password. How do we go about helping them get back into the account?Shawn

  • Casual Listener
  • Hi guys,   I've posted this in another place:   I have a client looking to claim an old profile, but they don't have the information or old address to reset a password.   How do ...
  • KatesHere
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricato la carta , ma ancora il mio account risulta free....

  • Newbie
  • Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricat...
  • Maria_B
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes