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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224195 Views
  • 733 replies
  • 70 likes
  • Account
  • 224195 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112342 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112342 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58936 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58936 Views
  • 61 replies
  • 8 likes

Solved!! misleading offer?!

Hi,In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one.I've completed the payment and then after 1 month my account has been changed to free!Can you fix this issue please!

  • Casual Listener
  • Hi, In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one. I've completed the payment and then after 1 month my account has been changed to free! Can you fix th...
  • FatBox
  • Casual Listener
  • 180 Views
  • 4 replies
  • 0 likes
  • 180 Views
  • 4 replies
  • 0 likes

Deleted Facebook. Can't log in now.

I deleted my Facebook account and now I can't access Spotify anymore. I created a new account and I just want everything transferred to my new account, including my premium. How do I go about this? Thanks

  • Newbie
  • I deleted my Facebook account and now I can't access Spotify anymore. I created a new account and I just want everything transferred to my new account, including my premium. How do I go about this? T...
  • PilotAC
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Login
  • 122 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change payment details with TD Canada

Hello Guys, I just moved from Istanbul to Toronto, applied to TD Green Credit Card and obtained it. It does not let me to change my payment details with my new TD credit card data and it says: "It looks like your card is from a non-Spotify country---...

  • Casual Listener
  • Hello Guys,   I just moved from Istanbul to Toronto, applied to TD Green Credit Card and obtained it.   It does not let me to change my payment details with my new TD credit card data a...
  • CanerM
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Solved!! Playstation log in

So a few months ago, i logged my spotify into a psn account. That psn account and its details have since been removed from my playstation. I have no way of retrieving it. Now i can't log my spotify into my current account because it's signed into the...

  • Casual Listener
  • So a few months ago, i logged my spotify into a psn account. That psn account and its details have since been removed from my playstation. I have no way of retrieving it. Now i can't log my spotify i...
  • Dreadlord
  • Community Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Family Subscriptions

If I already have a premium, rising to Family before the expiry of my premium subscription is debited me again the total cost of the Family?Or only the difference?Thank you

  • Regular
  • If I already have a premium, rising to Family before the expiry of my premium subscription is debited me again the total cost of the Family? Or only the difference? Thank you
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! Applying for Student discount through existing premium account.

I have recently got an NUS extra card and want to apply the student discount to my account. Everytime I follow the instructions on the website it asks me to put my card details in again. Is there a way to apply the discount without cancelling my subs...

  • Casual Listener
  • I have recently got an NUS extra card and want to apply the student discount to my account. Everytime I follow the instructions on the website it asks me to put my card details in again. Is there a w...
  • lapickles
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
  • 170 Views
  • 2 replies
  • 0 likes

Solved!! The server returned a "500 Internal Server Error". when I try to become premium

Hi I have like a week trying to become premium but I always get this after I select the country and try to go to next page Oops! An Error Occurred The server returned a "500 Internal Server Error". Something is broken. Please e-mail us at [email] and...

  • Newbie
  • Hi I have like a week trying to become premium but I always get this after I select the country and try to go to next page  Oops! An Error Occurred The server returned a "500 Internal Server...
  • dewhi
  • Newbie
  • 14833 Views
  • 4 replies
  • 1 likes
  • 14833 Views
  • 4 replies
  • 1 likes

wat is het verschil tussen premium en premium family?

wat is het verschil tussen premium en premium family?Ik dacht namelijk dat je dan op hetzelfde account, maar op verschillende apparaten je eigen afspeellijsten kon luisteren?

  • Newbie
  • wat is het verschil tussen premium en premium family? Ik dacht namelijk dat je dan op hetzelfde account, maar op verschillende apparaten je eigen afspeellijsten kon luisteren?
  • Maxim
  • Spotify Star
  • 3159 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 3159 Views
  • 1 replies
  • 0 likes

Got a spotify premium present card from a friend (but other land)

Hey A friend of me, gave me a spotivy premium card but he bought it in Austria and i live in Germany. Now i cant add the card because i am not in Austria... What should i do now?...

  • Casual Listener
  • Hey 🙂 A friend of me, gave me a spotivy premium card but he bought it in Austria and i live in Germany. Now i cant add the card because i am not in Austria... What should i do now?...
  • Maxim
  • Spotify Star
  • 183 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 183 Views
  • 4 replies
  • 0 likes

Superuser Contribution Getting the runaround..reporting to BBB

3 or 4 days ago I attempted to log into my account to change my payment method. After SEVERAL attempts at logging in with no luck I e-mailed custumer support. I was told my Spotify and Facebook had become unlinked (how? I have no clue, I've been usin...

  • Newbie
  • 3 or 4 days ago I attempted to log into my account to change my payment method. After SEVERAL attempts at logging in with no luck I e-mailed custumer support. I was told my Spotify and Facebook had b...
  • Imogen
  • Spotify Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! Spotify completely deleted my account!

I have had a premium account with spotify for about 3 years now. I'm overseas at the moment and has been working for the last couple of weeks fine but just the other day, it seemed to have logged me out of all of my devices and when I try logging in ...

  • Casual Listener
  • I have had a premium account with spotify for about 3 years now. I'm overseas at the moment and has been working for the last couple of weeks fine but just the other day, it seemed to have logged me ...
  • Luke_j
  • Newbie
  • 23104 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
    Unlimited
  • 23104 Views
  • 5 replies
  • 1 likes

Rogers Premium Subscription

Good evening I received Spotify Premium for 6 months through one of your partners, Rogers Communications. I have tried all the suggestions on this forum on how to link the account but it keeps telling me I have a free subscription and not the premium...

  • Newbie
  • Good evening   I received Spotify Premium for 6 months through one of your partners, Rogers Communications. I have tried all the suggestions on this forum on how to link the account but it kee...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Charged even without subscribing

I signed up for a free trial for a premium membership. I then canceled the free trial, but I still continue to be charged 10 dollars per month. I have been charged 10 dollars for the past 4 months even without having a premium membership. I have chec...

  • Newbie
  • I signed up for a free trial for a premium membership. I then canceled the free trial, but I still continue to be charged 10 dollars per month. I have been charged 10 dollars for the past 4 months ev...
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Spotify Family VIA App Store credits

Hey is there any way i could pay for Spotify Family with the App Store Credits? I would like to have Spotify between me and my friends but i don't have a credit card or Paypal account

  • Newbie
  • Hey is there any way i could pay for Spotify Family with the App Store Credits? I would like to have Spotify between me and my friends but i don't have a credit card or Paypal account
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carte cadeaux non reçu

Bonjour, J'ai acheté un carte cadeaux le 10 décembre 2016, mon compte à été débté le 12/12/2016 nous somme le 15/12/2016 et je n'ai eu que mon reçu, pourtant il faut un code PIN pour que mon ami puisse l'utiliser. J'avais indiqué une date d'envoi de ...

  • Casual Listener
  • Bonjour,   J'ai acheté un carte cadeaux le 10 décembre 2016, mon compte à été débté le 12/12/2016 nous somme le 15/12/2016 et je n'ai eu que mon reçu, pourtant il faut un code PIN pour que mon...
  • Marielr22
  • Casual Listener
  • 302 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 302 Views
  • 5 replies
  • 0 likes

Some song on Spotify cant be play.

I have Premium Account and some of songs cant be play online or offline.for example below Album.Corleone I cant played this album on my Phone even on my Laptop. Appreciate your help on this.

  • Visitor
  • I have Premium Account and some of songs cant be play online or offline. for example below Album. Corleone   I cant played this album on my Phone even on my Laptop.  Appreciate your hel...
  • Bittencourt
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Premium
  • 288 Views
  • 1 replies
  • 0 likes

I keep getting two payments!!

I receive two payments per month

  • Newbie
  • I receive two payments per month
  • Bittencourt
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • Premium
  • 94 Views
  • 1 replies
  • 0 likes

Falha ao Entrar

Não consigo entrar na minha conta pelo iPhone 4. Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse endereço de e-mail". Já tentei mudar a senha e desinstalar...

  • Newbie
  • Não consigo entrar na minha conta pelo iPhone 4. Estou indo em "ENTRAR", coloco o login e a senha corretos, mas aparece a seguinte mensagem: "Falha ao entrar. Você já criou uma conta com esse endereç...
  • Bittencourt
  • Spotify Star
  • 1822 Views
  • 1 replies
  • 0 likes
  • Login
  • 1822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Family account - cant change account's location

Hi,I upgraded to Family plan because all members of our family now use Spotify, it's an awesome service! Unfortunately I have a small problem. My sister's account can't be joined :(. It says that she needs to be in the same country, but she is. We pr...

  • Casual Listener
  • Hi, I upgraded to Family plan because all members of our family now use Spotify, it's an awesome service!   Unfortunately I have a small problem. My sister's account can't be joined :(. It sa...
  • Leo
  • Spotify
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes