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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Subject more or less says it all... Yesterday I got an email saying
Thanks for joining Spotify Family. I sort of ignored it cause I hadn't -
figured it was spam. Then at some point last night I got an email saying
my address had been changed from MY ...
Subject more or less says it all...
Yesterday I got an email saying Thanks for joining Spotify Family. I sort of ignored it cause I hadn't - figured it was spam.
Then at some point last ...
Hello,today I created my account on Spotify. Currently I live in Germany
and also was staying in germany while the registration. Though, spotify
recognized my country as GB and set it into my profile. I cannot change
it afterward.Could you please che...
Hello, today I created my account on Spotify. Currently I live in Germany and also was staying in germany while the registration. Though, spotify recognized my country as GB and set it into m...
I tried getting a student discount on two different spotify accounts the
other day and it said it didn't work and no payments would be charged.
Then I looked today and two payments had been charged to my bank. One of
the accounts is premiem and the o...
I tried getting a student discount on two different spotify accounts the other day and it said it didn't work and no payments would be charged. Then I looked today and two payments had been charged t...
I saw a commercial on Instagram from Spotify Norway (I live in Norway)
that said "it's spotify's birthday, and we will celebrate by giving you
6 months of Spotify premium for 19kr" the commercial looked thrustworthy
because it was from Spotify itself...
I saw a commercial on Instagram from Spotify Norway (I live in Norway) that said "it's spotify's birthday, and we will celebrate by giving you 6 months of Spotify premium for 19kr" the commercial loo...
i am currently in Israel right now and i tried to change my location
from italy to israel on my profile but the site doesn't allow me to
change my country, it only appears italy when i open the country list.
can you help me please?
i am currently in Israel right now and i tried to change my location from italy to israel on my profile but the site doesn't allow me to change my country, it only appears italy when i open the count...
Hello there,i'm registered with my user name but my real name is shown
when I when in search for my profile in the search tab! The problem
began when i updated from Premium to Spotify Family? Any ideas how to
change it? best regards
Hello there, i'm registered with my user name but my real name is shown when I when in search for my profile in the search tab! The problem began when i updated from Premium to Spotify Family? Any i...
I had signed up for Spotify Premium for Students a year or so ago and my
card has since expired this month. I need to update my card info but it
won't let me get past the "Verify you're a student" page. I'm not a
student anymore. I've even been getti...
I had signed up for Spotify Premium for Students a year or so ago and my card has since expired this month. I need to update my card info but it won't let me get past the "Verify you're a studen...
Hey there,I've been having troubles upgrading to the Premium with the
Student Discount. I've verified my account on Unidays but when trying to
pay for my Subscription it tells me"Wie es aussieht, kannst du das
reduzierte Produkt, das du kaufen möchte...
Hey there, I've been having troubles upgrading to the Premium with the Student Discount. I've verified my account on Unidays but when trying to pay for my Subscription it tells me "Wie es aussieht,...
I had Premium for one year with Spotify and now they suddenly booked the
full amount of my bank account. I know this is because my Unidays
account/the student status needs to be renewed, but Spotify specifically
said, they would inform me. Since this...
I had Premium for one year with Spotify and now they suddenly booked the full amount of my bank account. I know this is because my Unidays account/the student status needs to be renewed, but Spotify ...
I cancelled my subscription on Saturday, March 11 (prior to the
automatic renewal date), but was still charged? I would like a refund to
my credit card.
I cancelled my subscription on Saturday, March 11 (prior to the automatic renewal date), but was still charged? I would like a refund to my credit card.
I previously had a Premium subscription to Spotify. In 2015 I upgraded
my Vodafone contract to include 24 months Spotify. This will come to an
end shortly. if I cancel my Vodafone contract or downgrade to one which
does not include Spotify, do I need...
I previously had a Premium subscription to Spotify. In 2015 I upgraded my Vodafone contract to include 24 months Spotify. This will come to an end shortly. if I cancel my Vodafone contract o...
I have Premium for Family and I have 5 invites sent. My daughter and son
have an account and is working great. When I try to activate my account
through an invitation, the response reads:"Sorry! You're already a
member of this Family plan. Please cli...
I have Premium for Family and I have 5 invites sent. My daughter and son have an account and is working great. When I try to activate my account through an invitation, the response reads:...
Since a couple of days I cannot access all music that should be
available on Spotify. For instance, if I search for 'arcade fire' only
one artist is shown and when I click on this artist, I only see two
albums. However, on my friend's account, many m...
Since a couple of days I cannot access all music that should be available on Spotify. For instance, if I search for 'arcade fire' only one artist is shown and when I click on this artist, I only see ...
Hi,I'm trying to login to the mobile app on a new device using my email
but it says'You do not have a Spotify account connected to your Facebook
account. If you have a Spotify account please log in with your Spotify
credentials. If you do not have a ...
Hi, I'm trying to login to the mobile app on a new device using my email but it says 'You do not have a Spotify account connected to your Facebook account. If you have a Spotify account please log ...
When I joined Spotify, the system automatically defaulted my Country of
Origin to USA but I am not from the USA. When I go into to Edit my
Account and change my Country of Origin, the system will not allow me to
insert the correct Country and the usu...
When I joined Spotify, the system automatically defaulted my Country of Origin to USA but I am not from the USA. When I go into to Edit my Account and change my Country of Origin, the system wil...
Dear allThere might be a Bug in the administration tool of your
Spotify.I have a family member #*sophie*. This account name generates an
error and a general error message appears."Pst! Diese Seite schläft..."
The web browser shows this URL:
"https://...
Dear all There might be a Bug in the administration tool of your Spotify. I have a family member #*sophie*. This account name generates an error and a general error message appears. "Pst!...
Neden Spotify 'a mail yoluyla ulaşamıyorum? Premium üyelik alamıyorum.
Lütfen yardımcı olun.Satın alma işlemini gerçekleştiremiyorumKullanıcı
adı : erdnc78
Neden Spotify 'a mail yoluyla ulaşamıyorum? Premium üyelik alamıyorum. Lütfen yardımcı olun. Satın alma işlemini gerçekleştiremiyorum Kullanıcı adı : erdnc78