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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9109 Views
  • 1 replies
  • 9 likes
  • Security
  • 9109 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482880 Views
  • 979 replies
  • 111 likes
  • Account
  • 482880 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211125 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211125 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121051 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121051 Views
  • 72 replies
  • 12 likes

Pagamento

A alguns dias minha conta parou de funcionar e não deixava eu acessar nem o modo gratuito , então resolvi cancelar. Contudo o spotify continuo sendo cobrado e eu tive que realizar uma segunda assinatura . Como devo proceder nesse caso ? A empresa vai...

  • Newbie
  • A alguns dias minha conta parou de funcionar e não deixava eu acessar nem o modo gratuito , então resolvi cancelar. Contudo o spotify continuo sendo cobrado e eu tive que realizar uma segunda assinat...
  • Bittencourt
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 333 Views
  • 1 replies
  • 0 likes

Spotify family problem

Hello, I own a Spotify family account, my cousins who live in the same house as myself, were expelled from the account after I received an email saying: "Thank you for signing the Family Premium Plan.We could not confirm that the "HIS NAME" address i...

  • Newbie
  • Hello, I own a Spotify family account, my cousins who live in the same house as myself, were expelled from the account after I received an email saying:   "Thank you for signing the Family Pre...
  • Bittencourt
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Problema com a conta plano familiar

Fiz duas vezes o procedimento e me foi cobrado as duas no meu cartão, porém nem e-mail nem nada recebi do spotify, e continio com uma conta free.

  • Newbie
  • Fiz duas vezes o procedimento e me foi cobrado as duas no meu cartão, porém nem e-mail nem nada recebi do spotify, e continio com uma conta free.
  • pedall
  • Newbie
  • 724 Views
  • 2 replies
  • 1 likes
  • 724 Views
  • 2 replies
  • 1 likes

SPOTIFY FAMILY

My 2 kids each have a Premium Account for $9.95. Today I signed up for a Family Plan $14.95 account for them. (1) Do they have to switch from Premium to Free account and THEN AFTER THAT (sorry to yell) accept my Family Plan invitation or can they acc...

  • Newbie
  • My 2 kids each have a Premium Account for $9.95. Today I signed up for a Family Plan $14.95 account for them. (1) Do they have to switch from Premium to Free account and THEN AFTER THAT (sorry to yel...
  • Bittencourt
  • Spotify Star
  • 490 Views
  • 4 replies
  • 0 likes
  • 490 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify problems

I have a spotify acct thru my sprint phone. I pay 9.99 a month. Spotify keeps sending me info on payment. I contacted sprint and they said contact Spotify. I paid my bill and my spotify doesn't work. So should I just cancell spotify?

  • Newbie
  • I have a spotify acct thru my sprint phone. I pay 9.99 a month. Spotify keeps sending me info on payment. I contacted sprint and they said contact Spotify. I paid my bill and my spotify doesn't work....
  • MonicaM_Bogota
  • Roadie
  • 509 Views
  • 1 replies
  • 0 likes
  • Android
  • 509 Views
  • 1 replies
  • 0 likes

Two Accounts

Hello! I must have started a second account some time ago without realizing? drew******@gmail.com ca******@gmail.com I perhaps have been paying for premium on two different accounts? Can you please let me know how much I have been overpaying and cred...

  • Visitor
  • Hello!   I must have started a second account some time ago without realizing?   drew******@gmail.com ca******@gmail.com   I perhaps have been paying for premium on two d...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

something with fammily package

I had premium for 3 mots no i got added to a familly package but it dosent alowe me to listen premium?

  • Newbie
  • I had premium for 3 mots no i got added to a familly package but it dosent alowe me to listen premium?
  • osornios
  • Spotify Star
  • 931 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 931 Views
  • 1 replies
  • 0 likes

Cobro incorrecto

Tenia cuenta premium y luego me invitaron a la cuenta familiar, pero sigo teniendo cobros de mi tarjeta de Spotify!! Alguien me puede decir de que manera puedo hacer para que no se me siga cobrando? Cuando entro a ver mi cuenta sale que tengo premium...

  • Newbie
  • Tenia cuenta premium y luego me invitaron a la cuenta familiar, pero sigo teniendo cobros de mi tarjeta de Spotify!! Alguien me puede decir de que manera puedo hacer para que no se me siga cobrando? ...
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Trouble logging in

I am trying to log in to a different account on my phons, but it keeps on saying we are experiencing some problems. What do I do!?!?

  • Visitor
  • I am trying to log in to a different account on my phons, but it keeps on saying we are experiencing some problems. What do I do!?!?
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Login
  • 196 Views
  • 1 replies
  • 0 likes

Spotify account hacked, e-mail changed

Hi, I just received an e-mail from spotify notifying me that my e-mail adress has been changed. Using facebook to log in, I verified that my email has indeed been changed from what it was to 'hacked1@sinoria.fr' which obviously isn't mine.I've sent a...

  • Newbie
  • Hi, I just received an e-mail from spotify notifying me that my e-mail adress has been changed. Using facebook to log in, I verified that my email has indeed been changed from what it was to 'hacked1...
  • osornios
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Unable to change password (Facebook account, yet it isn't)

Hey, So my account is a facebook account and I can't unlink it, despite it not being a facebook account originally. Somehow my account has become some sort of a wierd account with facebook login capabilities, but without actually using facebook login...

  • Casual Listener
  • Hey,   So my account is a facebook account and I can't unlink it, despite it not being a facebook account originally. Somehow my account has become some sort of a wierd account with facebook l...
  • osornios
  • Spotify Star
  • 1233 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Change Primary Email

FYI You all need to have a chat function available if we're paying for this app and no real way to problem solve. My issue:The primary email listed on my account is an old school email that I haven't used in years and I can't access. I assume spotify...

  • Newbie
  • FYI You all need to have a chat function available if we're paying for this app and no real way to problem solve.   My issue: The primary email listed on my account is an old school email tha...
  • MonicaM_Bogota
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 206 Views
  • 1 replies
  • 0 likes

Correo de Facebook

Holal, tengo un problema. He cambiado mi correo de facebook pero el cambio no se registra en spotify, sigue saliendo el correo antiguo. ¿Alguien sabe como se hace para que se actualize?

  • Casual Listener
  • Holal, tengo un problema. He cambiado mi correo de facebook pero el cambio no se registra en spotify, sigue saliendo el correo antiguo. ¿Alguien sabe como se hace para que se actualize?
  • osornios
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

My account got hacked

Someone changed the email and password, I contacted spotify, and still haven't gotten anything helpful

  • Newbie
  • Someone changed the email and password, I contacted spotify, and still haven't gotten anything helpful
  • osornios
  • Spotify Star
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

How to unlink my spotify account from a PSN account

i have an old PSN account on my ps3 and i linked it. then i get the ps4 and it appears that the account is already linked. its a premiun account and i don´t know what to do

  • Newbie
  • i have an old PSN account on my ps3 and i linked it. then i get the ps4 and it appears that the account is already linked. its a premiun account and i don´t know what to do
  • osornios
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Login
  • 242 Views
  • 1 replies
  • 0 likes

student info already linked with another account

Hi, so I signed up for a Spotify free account a few months ago, and ended up permanently deleting the account. However, I have since created a new account and want to upgrade to Premium, but I'm a college student so would really appreciate the studen...

  • Newbie
  • Hi, so I signed up for a Spotify free account a few months ago, and ended up permanently deleting the account. However, I have since created a new account and want to upgrade to Premium, but I'm a co...
  • osornios
  • Spotify Star
  • 676 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't cancel my Premium after getting Family Subscruption

Hello, I've joined a Family account therefore I want to cancel my old Premium Subscription. However, I'm not able to this. In the panel Subscription I'm been told I'm only having a Family account which the owner of the account is managing. So where d...

  • Newbie
  • Hello, I've joined a Family account therefore I want to cancel my old Premium Subscription. However, I'm not able to this. In the panel Subscription I'm been told I'm only having a Family accoun...
  • MonicaM_Bogota
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Cancelling free Spotify account

I have recently got Spotify premium with my Spark mobile account. My husband temporarily set up the free Spotify account using the email address I need to use before he got his premium account set up on his work email. Before I can set up my premium ...

  • Visitor
  • I have recently got Spotify premium with my Spark mobile account. My husband temporarily set up the free Spotify account using the email address I need to use before he got his premium account set up...
  • osornios
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • Account
  • 647 Views
  • 1 replies
  • 0 likes

Spotify rejected my payment

Created a new account, tried to activate my premium trial with my paypal account, after going through the paypal process i was brought back to the payment page in spotify. Tried repeatedly and got the same issue.Please advice on how to resolve this i...

  • Newbie
  • Created a new account, tried to activate my premium trial with my paypal account, after going through the paypal process i was brought back to the payment page in spotify. Tried repeatedly and got th...
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Me han cobrado 9,99 despues de cancelar mi cuenta premium

Me han cobrado 9,99 despues de cancelar mi cuenta premium antes de que me caducara

  • Newbie
  • Me han cobrado 9,99 despues de cancelar mi cuenta premium antes de que me caducara
  • osornios
  • Spotify Star
  • 729 Views
  • 1 replies
  • 0 likes
  • 729 Views
  • 1 replies
  • 0 likes