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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290561 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541007 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129654 Views
74 replies
12 likes
Buenas a tod@sTengo dos cuentas Spotify, en ninguna de ellas disfruto del servicio Premium y todos los meses pago por elloNo sé lo que hacer, ya que no puedo cancelar el servicio porque me dice que no soy Premium...Realmente estoy desesperado con ést...
Buenas a tod@s Tengo dos cuentas Spotify, en ninguna de ellas disfruto del servicio Premium y todos los meses pago por ello No sé lo que hacer, ya que no puedo cancelar el servicio porque me dice q...
Newbie
444 Views
5 replies
0 likes
Guten Tag,Ich habe eine E-Mail bekommen, dass mein Rabatt zum neuen Monat ausläuft.Falls ich allerdings noch immer Student bin, sei es kein Problem den Rabatt zu verlängern. Dieses hab ich versucht, indem ich mich mit E-Mail Adresse und Passwort bei ...
Guten Tag, Ich habe eine E-Mail bekommen, dass mein Rabatt zum neuen Monat ausläuft. Falls ich allerdings noch immer Student bin, sei es kein Problem den Rabatt zu verlängern. Dieses hab ich versuc...
Community Legend
2776 Views
1 replies
0 likes
When updating card info the program doesnt read the month info correctly. No mateer which way you type the "valid through"- box it still says give a valid month info. No premium anymore then...
When updating card info the program doesnt read the month info correctly. No mateer which way you type the "valid through"- box it still says give a valid month info. No premium anymore then...
Community Legend
186 Views
1 replies
0 likes
This is crazy , have had a premium account for over a year. Then my daughter added me to her family subscription , but Spotify are still taking the original monthly premium subscription out of my bank account.and what makes it worse I have no way of ...
This is crazy , have had a premium account for over a year. Then my daughter added me to her family subscription , but Spotify are still taking the original monthly premium subscription out of my ban...
Community Legend
454 Views
3 replies
0 likes
Will my shared family have a brand new library for his/her account, thank you. (sry if this is a stupid question, I am new here)
Will my shared family have a brand new library for his/her account, thank you. (sry if this is a stupid question, I am new here)
Spotify Star
174 Views
1 replies
0 likes
Hello,Can't seem to be added by a family member as it is coming up and that I am not allowed premium and can't be added to this account. It was happily working before and then got removed my Spotify. My email is ***********@gmail.com please sort it o...
Hello, Can't seem to be added by a family member as it is coming up and that I am not allowed premium and can't be added to this account. It was happily working before and then got removed my Spot...
Newbie
431 Views
2 replies
0 likes
Hello everyone.. I woke up today to find out that my account was hacked. I saw that the hacker changed my email and my password and. I'm no longer able to sign in. The person changed the email to hansspiegler55@gmail.com which is completely alien to ...
Hello everyone.. I woke up today to find out that my account was hacked. I saw that the hacker changed my email and my password and. I'm no longer able to sign in. The person changed the email to han...
Roadie
1235 Views
3 replies
0 likes
Hi! I need to change my user name since it contains the letter ä, which is not compatible with my player using spotify connect. how can I get help with that?
Hi! I need to change my user name since it contains the letter ä, which is not compatible with my player using spotify connect. how can I get help with that?
Spotify Star
150 Views
1 replies
0 likes
Dear literally anyone that can help me, This is my first message to the Spotify community, so I'm sorry if I'm not doing it right. For two years my significant other and I have had to hide our relationship from my family, because it is non-traditiona...
Dear literally anyone that can help me, This is my first message to the Spotify community, so I'm sorry if I'm not doing it right. For two years my significant other a...
Spotify Star
315 Views
1 replies
1 likes
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says they are "active". But there are no playlists or songs I have in my...
Hi there, would you please explain how I manage to get my playlists to my kids accounts? I do have the Family-Account, my kids are invited to my family-account and as my account says t...
Newbie
533 Views
3 replies
0 likes
I have a new account in spotify which my subscription is in premium and I cant connect it to my facebook because it says that my facebook account has already been connected to other spotify account. What I wanted is to transfer my new premium account...
I have a new account in spotify which my subscription is in premium and I cant connect it to my facebook because it says that my facebook account has already been connected to other spotify account. ...
Newbie
254 Views
1 replies
0 likes
Hi there I am paying for spotify premium but I have forgotten the login to the account with the subsciption. I have written to spotify support several times with info about the credit card used an also to write to another email as the one on my profi...
Hi there I am paying for spotify premium but I have forgotten the login to the account with the subsciption. I have written to spotify support several times with info about the credit card...
Newbie
566 Views
4 replies
0 likes
Dear Responder,I'm going to buy a family premium but my girlfriend already paid single premium for this month. Is it possible to get back the single fee for this month or we have to pay both?Thank you!
Dear Responder, I'm going to buy a family premium but my girlfriend already paid single premium for this month. Is it possible to get back the single fee for this month or we have to pay both? ...
Roadie
299 Views
1 replies
0 likes
Hi, a few weeks ago, I registered for the student discount (50%) via unidays. Today, I realized, that Spotify charged me the full premium price (9,99 Euros) via PayPal and cancelled my subscription immediately. I ordered/registered for the student di...
Hi, a few weeks ago, I registered for the student discount (50%) via unidays. Today, I realized, that Spotify charged me the full premium price (9,99 Euros) via PayPal and cancelled my subsc...
Roadie
275 Views
1 replies
0 likes
After a Spotify premium trial, I went back to free and now all my songs are grey instead of white and I can't choose one to listen to. Also, in all my albums and playlists it will play a few songs from there and then totally random songs. Someone sai...
After a Spotify premium trial, I went back to free and now all my songs are grey instead of white and I can't choose one to listen to. Also, in all my albums and playlists it will play a few songs fr...
197 Views
0 replies
0 likes
Someone has stolen my premium spotify account. They've changed the password and email, and changed my account from premium to premium family. How was someone able to change my email address without confirmation from that account?! Anyone here to help...
Someone has stolen my premium spotify account. They've changed the password and email, and changed my account from premium to premium family. How was someone able to change my email address ...
Roadie
980 Views
2 replies
0 likes
alright so this is my working theory. I got i notificaiton on facebook that someone logged in to it in a country that i dont live in so i reset passwords and all that. my spotify was linked to that facebook but its also linked through email. now it s...
alright so this is my working theory. I got i notificaiton on facebook that someone logged in to it in a country that i dont live in so i reset passwords and all that. my spotify was linked to that f...
Roadie
299 Views
1 replies
0 likes
Spotify signed me out of Family Premium Plan yesterday because it couldn't verify my adress and I do live in the same house as my parents. When it let me try and verify again it asked for my postal code but I entered a wrong number at the end and now...
Spotify signed me out of Family Premium Plan yesterday because it couldn't verify my adress and I do live in the same house as my parents. When it let me try and verify again it asked for my postal c...
Roadie
1161 Views
1 replies
0 likes
Looking for assistance with how to cancel an invite send to a family member through the invite function.
Looking for assistance with how to cancel an invite send to a family member through the invite function.
Roadie
428 Views
1 replies
0 likes
