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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83586 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104815 Views
10 replies
3 likes
Hi I can't login to my account , it was active till last thursday , suddenly my account logged out on my iphone and since that day i cant login to spotify and i am getting this error The username or email you provided is not associated with an active...
Hi I can't login to my account , it was active till last thursday , suddenly my account logged out on my iphone and since that day i cant login to spotify and i am getting this error The username or ...
Spotify Star
1441 Views
1 replies
0 likes
Can't log in through my TV. Also I've paid for the premium package and have my receipt but when log in with my phone it says payment wasn't made
Can't log in through my TV. Also I've paid for the premium package and have my receipt but when log in with my phone it says payment wasn't made
Spotify Star
309 Views
1 replies
0 likes
Tengo problemas para ingresar a spotify me cambiaron a plan familiar e ingreso todos los datos correctos y no me deja que la direccion no es correcta .. Ya intente varias veces que puedo hacer ?!
Tengo problemas para ingresar a spotify me cambiaron a plan familiar e ingreso todos los datos correctos y no me deja que la direccion no es correcta .. Ya intente varias veces que puedo hacer ?!
Spotify Star
1791 Views
1 replies
0 likes
Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede usar premium. Spotify ya cobró mi mensualidad de m...
Tengo plan premium familiar y a todos los usuarios les llegó el mensaje de validar dirección con el código postal. De los 5 miembros solo uno pudo hacer la validación. El resto de mi familia no puede...
Spotify Star
764 Views
1 replies
0 likes
I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free account with my work that I created many years ago with t...
I recently purchased a family premium 'scperkins1@hotmail.com'. I got so excited I forgot my username and password. But I did get my wife connected 'gosoxer@hotmail.com". HISTORY: I had a free acco...
Spotify Star
259 Views
1 replies
0 likes
Buen día.Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...
Buen día. Tengo problemas para encontrar mi domicilio completo, mis familiares no pueden ingresar con el Plan familiar...
Spotify Star
461 Views
1 replies
0 likes
I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my premium would run out etc. However, I check my onlin...
I paid for the 3 months for 99p, 3 months ago, and the day I did this I cancelled my subscription to premium, I know this worked as when it came to re-pay for premium I got error messages saying my p...
Spotify Star
365 Views
1 replies
0 likes
Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? The support emails are not sent to my address, so I h...
Hello there, someone logged into my account and changed the Email adress as well as the password. I can still access my account by logging in via Facebook. How can my Email adress be changed back? Th...
Spotify Star
425 Views
1 replies
0 likes
Bank charged $10 per month even though my two accounts are not premium.How I can stop monthly payment?How I can find out which account is charging? I looked my mail box and couldn't find any information besides two accounts.
Bank charged $10 per month even though my two accounts are not premium. How I can stop monthly payment? How I can find out which account is charging? I looked my mail box and couldn't find...
Spotify Star
289 Views
1 replies
0 likes
Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDays student discount- if I delete my facebook linked ...
Hello! My spotify account is registered with my facebook, but I would like to create a new, unlinked one due to internet restriction issues at college. My facebook account is connected with my UNIDay...
Spotify Star
375 Views
1 replies
0 likes
Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I have tried almost everything else including emailing...
Spotify has been charging me monthly for the past 5 months without me being subscribed. The website says I am on Spotify free and it has done the entire 5 months so I know I have unsubscribed but I h...
Spotify Star
249 Views
1 replies
0 likes
Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to enter people who are following me into a drawing.
Is there a way to see who is following my artist account? I currently have 23 followers and I wanted to see who they were. I am trying to do some giveaways with my new single and I need to be able to...
Casual Listener
312 Views
2 replies
0 likes
Spotify Star
206 Views
1 replies
0 likes
Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no se que hacer
Tenía spotify familiar pero me llegó un correo de verificación lo abrí y llené los datos otra vez pero dice que no concuerdan con el titular, el titular es mi hermano y vivimos en la mi misma casa no...
Spotify Legend
257 Views
1 replies
1 likes
UPDATE: Contacted the support team on Twitter and had the issue resolved in a matter of hours (high five for good social media community support).Happy days! Hi,I can see similar issues have been reported by others but the "solution" shown is just th...
UPDATE: Contacted the support team on Twitter and had the issue resolved in a matter of hours (high five for good social media community support). Happy days! 🙂 Hi, I can see similar issues h...
Spotify Legend
225 Views
1 replies
0 likes
My credit card expired and I tried to update the payment information by entering the new one. When I enter the new credit card number and security code and confirm the payment information, I receive a message saying that it is a bad day and the chang...
My credit card expired and I tried to update the payment information by entering the new one. When I enter the new credit card number and security code and confirm the payment information, ...
Spotify Star
402 Views
3 replies
0 likes
Anyone know how to transfer all your songs and playlists from one account to another? The old account I have is signed in through Facebook and I don't want that anymore so I have a new account with an actual username and password that I want all my m...
Anyone know how to transfer all your songs and playlists from one account to another? The old account I have is signed in through Facebook and I don't want that anymore so I have a new account with a...
Newbie
268 Views
1 replies
0 likes
I'm trying to switch my existing account to spark as they ahve offered to pay my spotify premium. I am folloing the prompts provided by Spark but the final step asks me to change my payment option from my own credit card to Spark but can't seem to fi...
I'm trying to switch my existing account to spark as they ahve offered to pay my spotify premium. I am folloing the prompts provided by Spark but the final step asks me to change my payment opt...
Spotify Legend
441 Views
3 replies
0 likes
I am trying to log into a family account that my family made. I am putting the correct code in but it says it can log in or it's the wrong code when it's right. What do I do
I am trying to log into a family account that my family made. I am putting the correct code in but it says it can log in or it's the wrong code when it's right. What do I do
Spotify Legend
319 Views
1 replies
0 likes
