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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76280 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94123 Views
9 replies
2 likes
I keep getting pop ups that someone is using my account to listen to music and I can't listen to it on my own. I have logged out all devices from my account, I have change my passwords on both Spotify and Facebook and this person keeps being able to ...
I keep getting pop ups that someone is using my account to listen to music and I can't listen to it on my own. I have logged out all devices from my account, I have change my passwords on both Spotif...
Roadie
409 Views
1 replies
0 likes
About 2 weeks ago I got notified that my subscription was about end and if I wanted to keep my premium I would have to update my details. I bought a 7 euros redeem code and I used it and activated it on my account. Now it says I don't have spotify pr...
About 2 weeks ago I got notified that my subscription was about end and if I wanted to keep my premium I would have to update my details. I bought a 7 euros redeem code and I used it and activated it...
Casual Listener
363 Views
2 replies
0 likes
When listening to Spotify suddenly the music stops playing and as source it says that I'm listening to Brian Maloneys iPhone. I am not Brian Maloney. I have no idea who Brian Maloney is. And certainly do not want to listen to his iPhone. It's like my...
When listening to Spotify suddenly the music stops playing and as source it says that I'm listening to Brian Maloneys iPhone. I am not Brian Maloney. I have no idea who Brian Maloney is. And certainl...
Regular
500 Views
3 replies
0 likes
We are trying to switch to family plan but option not available. Who do I contact?
We are trying to switch to family plan but option not available. Who do I contact?
Casual Listener
646 Views
6 replies
0 likes
Dear all, I'm trying to cancel my Premium account (tomorrow, i.e. in one hour, I'll be made to pay for it) as I am not using Spotify as much as to pay 10 Euros a month. However, everytime I get to the last step (after I enter my password), I get an e...
Dear all, I'm trying to cancel my Premium account (tomorrow, i.e. in one hour, I'll be made to pay for it) as I am not using Spotify as much as to pay 10 Euros a month. However, everytime I ...
Spotify Star
855 Views
9 replies
0 likes
I signed up for a *30 dayfree.premium account *last week *and they told me trial ended today?
I signed up for a *30 dayfree.premium account *last week *and they told me trial ended today?
Spotify Star
354 Views
3 replies
0 likes
I was added to a Family Account plan by my brother. He sent me a link and said it would ask me for an address. But when I clicked on it, it gives me a page with my account summary and a red banner with the message "It appears this account does not ha...
I was added to a Family Account plan by my brother. He sent me a link and said it would ask me for an address. But when I clicked on it, it gives me a page with my account summary and a red banner wi...
Casual Listener
823 Views
4 replies
0 likes
I cannot log in on my iPhone app, when I enter my info it responds log in failed "You've already created an account with this email address" I am definitely in the log-in screen, not the sign-up. Just created my account yesterday. Any help would be g...
I cannot log in on my iPhone app, when I enter my info it responds log in failed "You've already created an account with this email address" I am definitely in the log-in screen, not the sig...
Spotify Star
421 Views
3 replies
0 likes
I'm already on a Premium subscription and I want to upgrade to Family Premium keeping the same Billing Date. What do I have to do?
I'm already on a Premium subscription and I want to upgrade to Family Premium keeping the same Billing Date. What do I have to do?
Spotify Star
224 Views
1 replies
0 likes
Hello,I recently got Spotify premium for my family and my husband hasn't updated his account to family yet. He is in the free premium trial. I am trying to deactivate that account so that he can start using family premium. I don't know how to cancel ...
Hello, I recently got Spotify premium for my family and my husband hasn't updated his account to family yet. He is in the free premium trial. I am trying to deactivate that account so that he can st...
Community Legend
232 Views
1 replies
0 likes
I got denied for my student discount, but now I'm seeing that I've been charged the $5 as well as the normal $10. What's up with that?
I got denied for my student discount, but now I'm seeing that I've been charged the $5 as well as the normal $10. What's up with that?
Spotify Star
213 Views
1 replies
0 likes
I need to know my address, since I forget the parameters as they were written
I need to know my address, since I forget the parameters as they were written
Spotify Star
262 Views
1 replies
0 likes
I will like to get a refund from Spotify. To explain and decide if I qualify for one, who do I contact?
I will like to get a refund from Spotify. To explain and decide if I qualify for one, who do I contact?
Newbie
724 Views
3 replies
0 likes
I was trying to get the Spotify student premium and I applied for it twice and both charges came out of my account . But I was unqualified for the student discount so I payed for the regular Spotify premium so I was charged the 9.99 for the regular p...
I was trying to get the Spotify student premium and I applied for it twice and both charges came out of my account . But I was unqualified for the student discount so I payed for the regular Spotify ...
Roadie
318 Views
1 replies
0 likes
I've sub for spotify about 4 months ago, my payment was always set to day 10th of each month. This month the spotify asked me to update my payment settings, but i put the same data and they accepted it, however, i got a second fee yesterday, with the...
I've sub for spotify about 4 months ago, my payment was always set to day 10th of each month. This month the spotify asked me to update my payment settings, but i put the same data and they accepted ...
Roadie
424 Views
1 replies
0 likes
I bought a new phone and wanted to log in but I forgot my username. So I logged in with my email and all my list was gone. What should I do?
I bought a new phone and wanted to log in but I forgot my username. So I logged in with my email and all my list was gone. What should I do?
Community Legend
228 Views
1 replies
0 likes
Hi everyone! I was just wondering if its normal to see other devices in Spotify even if they are not my devices. I continually see a Google Cast device in available devices and I just want to know if one of my neighbors (I live in a apartment buildin...
Hi everyone! I was just wondering if its normal to see other devices in Spotify even if they are not my devices. I continually see a Google Cast device in available devices and I just want to know if...
Community Legend
679 Views
1 replies
0 likes
Hi there, I am currently using an alternate account, as I am unable to access my own. After my account was accessed by someone other than myself, I contacted a member of the spotify support team (CamilaA, I believe was their name). After much help th...
Hi there, I am currently using an alternate account, as I am unable to access my own. After my account was accessed by someone other than myself, I contacted a member of the s...
Casual Listener
261 Views
1 replies
0 likes
I try to connect my ps4 , but every time it say this !
I try to connect my ps4 , but every time it say this !
Community Legend
325 Views
3 replies
0 likes
Unable to buy a gift subscription - three credit cards rejected, unable to chat, slow load times, lack of feedback mechanism. Anyway, cancelled my subscription, and just wanted to let you know why. David CastorPort Angeles, WA
Unable to buy a gift subscription - three credit cards rejected, unable to chat, slow load times, lack of feedback mechanism. Anyway, cancelled my subscription, and just wanted to let you know...
Casual Listener
408 Views
2 replies
0 likes
