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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1609 Views
  • 0 replies
  • 7 likes
  • Security
  • 1609 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445980 Views
  • 970 replies
  • 108 likes
  • Account
  • 445980 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199070 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199070 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108333 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108333 Views
  • 72 replies
  • 11 likes

Superuser Contribution Can´t log in

Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a windows desktop with chrome browser. If I try loggi...

  • Newbie
  • Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a ...
  • Erika
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 486 Views
  • 1 replies
  • 0 likes

Can't update card details or keep my student account

I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but it still wouldn't work. It also says that my premiu...

  • Newbie
  • I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but ...
  • Robert_W
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Moving subscription to new account

I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.

  • Newbie
  • I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.&...
  • Bekirdeveci
  • Newbie
  • 467 Views
  • 3 replies
  • 0 likes
  • 467 Views
  • 3 replies
  • 0 likes

Missing Inbox

Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed? This is one of my favorite parts about Spotify, sending songs to particular friends. In addition, I've been using it since 2011 whe...

  • Regular
  • Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed?  This is one of my favorite parts about Spotify, sending songs to part...
  • ChicagoSnakes
  • Roadie
  • 591 Views
  • 6 replies
  • 2 likes
  • Account
    Free
    Other
    Premium
  • 591 Views
  • 6 replies
  • 2 likes

Language change

Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English?Also the search seems to suddenly start emphasising local results, can that be avoided?

  • Newbie
  • Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English? Also the search seems to suddenly start emphasising local results,...
  • Maxim
  • Spotify Star
  • 323 Views
  • 1 replies
  • 1 likes
  • 323 Views
  • 1 replies
  • 1 likes

Solved!! Change country

Hi, I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank account and no Belgian bank account. Now I can't change my count...

  • Newbie
  • Hi,   I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank acco...
  • Maxim
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Payment issue

hi, I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working.My problem is: Now when I try to activate a premium subscription the web page den...

  • Newbie
  • hi,  I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working. My problem is:...
  • OpTicNickson
  • Music Fan
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

My premium account does not work

Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothing happen. What can I do?

  • Newbie
  • Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothi...
  • OviiiOne
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Spotify and Headspace

Hello, I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb. I'd like to upgrade to the Spotify + Headspace bundle for £15 a month. When I do it, when will I be charged the first £15? Will it...

  • Newbie
  • Hello,   I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb.   I'd like to upgrade to the Spotify + Headspace bund...
  • 149 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Being charged full price even though I've entered my student card.

I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening too frequently now and it's starting to annoy me. I'...

  • Casual Listener
  • I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening t...
  • Jack
  • Roadie
  • 340 Views
  • 5 replies
  • 0 likes
  • 340 Views
  • 5 replies
  • 0 likes

how to stop the free 30 trial subscription without paying for it

hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wanted to early stop my subscription.. but how?! i cant ...

  • Newbie
  • hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wante...
  • OpTicNickson
  • Music Fan
  • 1889 Views
  • 3 replies
  • 0 likes
  • 1889 Views
  • 3 replies
  • 0 likes

Solved!! Moving from Premium to Family account

Hi all, I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the using the invitation link and my facebook account. On the website my fa...

  • Casual Listener
  • Hi all,   I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the u...
  • solomon1971
  • Casual Listener
  • 711 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 711 Views
  • 4 replies
  • 0 likes

Spotify on Samsung gear in Europe (UK, Ireland)

Will Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?

  • Newbie
  • Will  Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Problème de souscription prenium

Bonjour, quand je cherche à entrer ma carte de crédit pour m'abonner au Premium, j'y arrive pas. Il m'indique d'entrer le mois de ma carte de crédit ors je l'ai déjà mis. Aider moi svp.Merci d'avance.

  • Newbie
  • Bonjour, quand je cherche à entrer ma carte de crédit pour m'abonner au Premium, j'y arrive pas. Il m'indique d'entrer le mois de ma carte de crédit ors je l'ai déjà mis. Aider moi svp. Merci d'avan...
  • 116 Views
  • 0 replies
  • 0 likes
  • Premium
  • 116 Views
  • 0 replies
  • 0 likes

Superuser Contribution Tengo el enlace para pasarme de Spotify free a Spotify familiar premium pero...

... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimos en la misma dirección. Además, él me invitó por c...

  • Newbie
  • ... no sé dónde pegarlo o cómo pegarlo para que se active, me lo pasó mi padre que activó una cuenta Spotify familiar premium, ya corregí y edité lo del código postal, ahora tenemos el mismo y vivimo...
  • Yazi
  • Newbie
  • 331 Views
  • 2 replies
  • 0 likes
  • Free
    Premium
  • 331 Views
  • 2 replies
  • 0 likes

Need to speak with someone at spotify

I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since this occurs every month. I need to speak to actual pe...

  • Newbie
  • I need a contact number for spotify. My subscription has been charging me twice for over 4 months, and the solution posted in the forums is not helpful because does not apply to my situation since th...
  • Robare7
  • Newbie
  • 5399 Views
  • 6 replies
  • 4 likes
  • Subscription
  • 5399 Views
  • 6 replies
  • 4 likes

subscription cancel

Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?

  • Newbie
  • Hi! So I recently cancelled my Spotify premnium but it still charged me. What do I do?
  • harriafrancine7
  • Newbie
  • 179 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 179 Views
  • 2 replies
  • 0 likes

Solved!! NEED HELP, PROBLEM FROM MY ARTIST ACCOUNT

Hi !I'm a french music producer and i have a label (NCN)They published my music on spotify itunes and others BUT, problem.Spotify for the first time have automaticly created the Artist Account (When a label publish a music from the artist for the fir...

  • Newbie
  • Hi ! I'm a french music producer and i have a label (NCN) They published my music on spotify itunes and others BUT, problem. Spotify for the first time have automaticly created the Artist Account ...
  • TobiasYoung
  • Composer
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Payment Method

Can I not pay through my BPI online account for the Family Plan? The payment method only shows credit cards and paypal. But in the other offers, Online Banking is included in the payment options. Thank you.

  • Casual Listener
  • Can I not pay through my BPI online account for the Family Plan? The payment method only shows credit cards and paypal. But in the other offers, Online Banking is included in the payment options. Tha...
  • justinewin_
  • Roadie
  • 590 Views
  • 4 replies
  • 0 likes
  • 590 Views
  • 4 replies
  • 0 likes

can't remember username login..and have lost playlists

Hi all I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlists. I read that if you sign in with your old details then you ...

  • Casual Listener
  • Hi all   I made an account years ago, I had some good playlists. I've finally installed Spotify again just now and synced it up with Facebook. A common problem it seems: I've lost my playlis...
  • MadirRathaus
  • Newbie
  • 11723 Views
  • 6 replies
  • 1 likes
  • 11723 Views
  • 6 replies
  • 1 likes