Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have Premium membership and I recieved an e-mail last week about price changes in Turkey. It says because I am already a member for Premium account, I can have Spotify 3 more months with same price and after 3 months, my fee will be increased. But ...
I have been thinking about buying a family account with my sister, we live in the same city, but only in weekends, because we study in different citties, can we have a family account?
Hi, I have sister that live different country with me, at first I invited her to my family account, she input her address and of course cannot join my family account.But, after she revise the address, she still cannot join my family account.Please, n...
Spotify charged me the payment yesterday, but i didn't know, i just canceled my subscription but i want to know if sopotify charged me for the next month because i canceled my subscription, if this is the case, how i can get my money back ?
Dear all,So beginning of Jan'17 I subscribed to a great offer, 3 months (Jan Feb March) for the price of 1. Now happily enjoying Spotify Premium suddenly my daughters also want to use it, hence the need for me to switch to a Family subscription. Any ...
There is no idea. Your website is horrible and there is no reference to phone support. I was attempting to move from Premium to family and will now cancel everything. Very frustrating. Good luck
Hi, So when I logged onto my spotify today I found about 100 of my playlists deleted and about 5 new ones added. All 5 were playlists made by "Spotify". Is this some kind of advertising for new playlists or songs added onto spotify or what the **blee...
Im using spotify for almost 3 years,15 montsh of it at least with premium and i enjoy it.But my username is not my name and my old friends that i follow,they dont recognize me when i follow them so they dont follow me back.and i dont use Facebook unf...
Hi i have premium spotify on my ps4 console cant access the premium account on my galaxy s6 when im out of the house, only signing me in as a free account. Can you use premium on 2 devices?
So i used spotify premuim for about 3 days, didnt like it so i cancelled it.i have been charged 3 more times since then and also just got charged 10.71 two days in a row. if someone can please get ahold of me so i can get my stuff took off any accoun...
Hi, I have been waiting for my 2016 wrapped mail but I haven't received it until now, I really wanted to see my stats as I did every year. I know it is a little bit too late but I REALLY wanted to see it... is there any way to see them now? Thanks.
After the 1st of the year, my Spotify family subscription kicked my husband and sister (residing at my home)off of my family plan and won't let me add them back. I have sent them the link, but when they enter our address it says it is unable to verif...
I recently distributed a song I did through CD Baby. They added my song to Spotify, but the problem is, I want to know how to add the song to My Profile. I don't have access to the account that CD Baby added. My question is, how do I make my personal...
First of all let me thank this wonderful company called spotify for giving me 3 times the same answer when trying to ask them for help. I do know that this community can't solve my problem, the good for nothing support person knows this community can...
I got an email from Spotify telling me that the monthly payment couldn't be completed because I had an expired card on file. So I go into my account to change the card information and it lets me enter my new card, but then asks me to verify that I am...
Hello!! I had a problem on my phone and had to access my account again! But when I logged into my account my songs disappeared and my account is now free !! Being that I have a signature that is discounted in my card already about 5 months !! What ca...
I have created a profile for a group, but I cannot find the profile though the search feature. I've tried the username and the email address associated with the account without any luck on any of my devices. I was able to find it eventually because I...
Hi, I keep trying to subscribe to premium for the first time. However, I select the Paypal payment, login and click 'continue' and each time, the page will return me to the payment options page. It keeps doing this therefore I'm unable to sign up to ...
It won't let me log in or even sign up, just stuck on the home page??