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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406860 Views
  • 959 replies
  • 107 likes
  • Account
  • 406860 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176463 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176463 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100096 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100096 Views
  • 68 replies
  • 10 likes

Ingresar la fecha de la tarjeta de credito

Buenas tardes, el día de hoy me toca cambiar la tarjeta de crédito por medio de la cual se realiza el pago del servicio de spotify, pero cuando actualizo la tarjeta no me deja ingresar la fecha que es (01/23), como hago para ingresar esta fecha y me ...

  • Newbie
  • Buenas tardes, el día de hoy me toca cambiar la tarjeta de crédito por medio de la cual se realiza el pago del servicio de spotify, pero cuando actualizo la tarjeta no me deja ingresar la fecha que e...
  • osornios
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 473 Views
  • 1 replies
  • 0 likes

How to extend the student subscription?

I´ve been using spotify for students for over a year and now my student subscription expires this month. I am still a stundent and would love to use spotify as one. How do I extend my subscription? Does anyone know? Thank you.

  • Casual Listener
  • I´ve been using spotify for students for over a year and now my student subscription expires this month. I am still a stundent and would love to use spotify as one. How do I extend my subscription? D...
  • osornios
  • Spotify Star
  • 8649 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 8649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium package

I am paying for the premium package but am unable to access when I am off line.

  • Newbie
  • I am paying for the premium package but am unable to access when I am off line.
  • FabianS_Bogota
  • Roadie
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving from Deutsche Telekom Spotify Account to Spotify Family

Hi all, I would like to move my Spotify premium account from Deutsche Telekom (billing via DTAG) to Spotify (billing via Spotify) and change to Spotify Family.I wonder what the right steps are for this kind of transition.For sure I don`t want to kill...

  • Casual Listener
  • Hi all,   I would like to move my Spotify premium account from Deutsche Telekom (billing via DTAG) to Spotify (billing via Spotify) and change to Spotify Family. I wonder what the right steps...
  • mattbug64
  • Casual Listener
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

being charged twice

Hello,My bank statement is showing that I was charged twice this month for my premium subscription. Please Help.

  • Newbie
  • Hello, My bank statement is showing that I was charged twice this month for my premium subscription.  Please Help.
  • Bittencourt
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Set device password. Oh no! Something has gone wrong!

Hey,I am trying now for 2 days setting a password.I get the link via email, but it links me to:Oh no! Something has gone wrong! Any ideas? Thanks

  • Casual Listener
  • Hey, I am trying now for 2 days setting a password. I get the link via email, but it links me to: Oh no! Something has gone wrong!   Any ideas? Thanks  
  • Hubo
  • Community Legend
  • 912 Views
  • 5 replies
  • 1 likes
  • 912 Views
  • 5 replies
  • 1 likes

Superuser Contribution Discount Family Subscriptions!

Hi I pay for the family but when I go on to my wife's it keeps saying try for 30days the pay but I'm already paying for her can you help otherwise I'm cancelling as I don't see why I'm paying for something my family can't use

  • Newbie
  • Hi I pay for the family but when I go on to my wife's it keeps saying try for 30days the pay but I'm already paying for her can you help otherwise I'm cancelling as I don't see why I'm paying for som...
  • FabianS_Bogota
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family problem

Why can't I add a member of my family to my Spotify Family account? We have had Spotify Family for a couple of years and I when we got it from the start I fixed so everyone in the family had an account (we are four members of the family). The other d...

  • Newbie
  • Why can't I add a member of my family to my Spotify Family account?   We have had Spotify Family for a couple of years and I when we got it from the start I fixed so everyone in the famil...
  • FabianS_Bogota
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Not able to cancel?

I am trying to cancel my Spotify Premium subscription. On Internet Explorer, when I click on the 'Subscription' tab in my account, I get the error 'Page not Found'. In Chrome, I follow the instructions to cancel, enter my password and get the error '...

  • Casual Listener
  • I am trying to cancel my Spotify Premium subscription.    On Internet Explorer, when I click on the 'Subscription' tab in my account, I get the error 'Page not Found'.   In Chrome,...
  • Bittencourt
  • Spotify Star
  • 440 Views
  • 7 replies
  • 0 likes
  • 440 Views
  • 7 replies
  • 0 likes

Set device password

Hello It's look like "Set device password" didn't work any more . I tried more than 5 times and still waiting for email any body can help me? Please Advise Thanks!

  • Visitor
  • Hello   It's look like "Set device password" didn't work any more 😞 . I tried more than 5 times and still waiting for email    any body can help me?    Please Advise ...
  • Hubo
  • Community Legend
  • 224 Views
  • 3 replies
  • 0 likes
  • Account
  • 224 Views
  • 3 replies
  • 0 likes

Card is Having a Bad Day

I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day. I've contacted my bank, no problems there. I've used different browsers a...

  • Casual Listener
  • I'm trying to get the student price, and every time I enter my credit card info (and even a different card's info) I get the message that tells me the card is having a bad day.  I've contacted m...
  • Bittencourt
  • Spotify Star
  • 281 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 281 Views
  • 4 replies
  • 0 likes

Superuser Contribution no puedo registrar a un familiar

cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos

  • Newbie
  • cuando ingreso los datos que me pide dice que no se puede comprobar que el titular viva en mi domicilio y pongo los datos correctos
  • FabianS_Bogota
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

family thang

I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take me back... it s annoying how can I solve this ?

  • Newbie
  • I was a member of family premium but after an update spotify just kicked me (not the other members) for the address verification. So I re-write my address etc. but it doesnt verify me and doesnt take...
  • Bittencourt
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't connect my Spotify to my Facebook.

I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through Account Overview, Web Player, and the Desktop Progra...

  • Newbie
  • I tried linking my Spotify which I had for awhile now to my Facebook but it keeps giving me the error "Sorry there has been a temporary error, please try again later." I've tried linking it through A...
  • FabianS_Bogota
  • Roadie
  • 165 Views
  • 1 replies
  • 1 likes
  • Account
  • 165 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify y facebook

Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?

  • Newbie
  • Tengo una cuenta de spotify vieja ligada a mi fb y ahora que quiero ligar mi spotify nuevo y que si uso a mi fb, me dice que no porque ya esta ligada a otra cuenta. Que puedo hacer?
  • FabianS_Bogota
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using a new card for payment

I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days to use this card as payment however I keep getting t...

  • Newbie
  • I have had to switch debit cards because of a breach. Because of this, spotify couldnt take out my payment and canceled my premium. Now that I have my new card, I have tried three times in two days t...
  • FabianS_Bogota
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Can't get premium via family account

Hello, my daughter has a premium account and has set up a family one adding me. I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium, I've tried logging in and out but no joy. Can anyone help please?

  • Casual Listener
  • Hello, my daughter has a premium account and has set up a family one adding me.  I've had the invite, accepted it and had confirmation but my Spotify is still the free one, not premium,  I'...
  • sara5228
  • Casual Listener
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution 10+ devices on premium account

Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?

  • Newbie
  • Hi. I own more than 10 devices. I would like to know if I'm going to suscribe to Spotify premium, will I get banned for using too many devices on single account?
  • FabianS_Bogota
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Log in problem in app

I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.

  • Casual Listener
  • I can login my account on website, but when I try to login from Spotify app it doesn't work and says you don't have an Spotify account connected Facebook account. Please help.
  • Hubo
  • Community Legend
  • 319 Views
  • 6 replies
  • 0 likes
  • 319 Views
  • 6 replies
  • 0 likes

One month waiting to get approaved for Fan Insight

Hello community, am i doing something wrong?I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue?I'm a premium spotify client for years now and my band has...

  • Newbie
  • Hello community, am i doing something wrong? I've tried several times to get an acces to Fan insight this month, and nothing, no confirmation mail, no access. Does anyone know about this issue? I'm...
  • Hubo
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes