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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

andcarolina

Newbie

74964 Views

24 replies

0 likes

  • 74964 Views
  • 24 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

92095 Views

9 replies

2 likes

Account
Login
  • 92095 Views
  • 9 replies
  • 2 likes

Superuser Contribution abonnement premium

Bonjour à tous,je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois? Merci de votre aide.

Newbie

Bonjour  à tous, je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois?    M...

Alejandro_C

Spotify Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email address already in use

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my profile I can't change the user name chosen by the ...

Newbie

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my ...

Alejandro_C

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Changing Country Not Working Even Though Payment is Set

Hi, I originally started using Spotify Premium in the US. I recently moved to Germany and now I'm trying to start a family plan here. I followed the steps in this link:https://support.spotify.com/us/article/How-can-I-change-my-country-setting/ And I'...

Casual Listener

Hi,   I originally started using Spotify Premium in the US.  I recently moved to Germany and now I'm trying to start a family plan here.   I followed the steps in this link: https...

pyliu87

Casual Listener

469 Views

6 replies

0 likes

  • 469 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify family

Hey, i started up a family account using a neteller physical card.. while living in belgium the account was automatically set up in the UK. I can listen to my music without any trouble but i can't invite my brother living on the same adress to join m...

Newbie

Hey, i started up a family account using a neteller physical card.. while living in belgium the account was automatically set up in the UK. I can listen to my music without any trouble but i can't in...

Alejandro_C

Spotify Legend

275 Views

1 replies

0 likes

Account
Premium
Subscription
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I got Spotify premium with my phone plan and it was working in the beginning and 2 weeks ago my subscription changed to free then back to premium and it happened again but longer than last time. I already tried to log out and log on, change my passwo...

Newbie

I got Spotify premium with my phone plan and it was working in the beginning and 2 weeks ago my subscription changed to free then back to premium and it happened again but longer than last time. I al...

Alejandro_C

Spotify Legend

260 Views

1 replies

0 likes

Subscription
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar premium me desactivo cuentas de amigos

Buenas tardes, tambien tengo el plan familiar y la cuenta que le di a mi esposa pide la direccion que registre, pero no me acuerdo cual es la que tengo registrada y no puede accesar a su cuenta, en configuracion no hay alguna liga que me dé ésta info...

Newbie

Buenas tardes, tambien tengo el plan familiar y la cuenta que le di a mi esposa pide la direccion que registre, pero no me acuerdo cual es la que tengo registrada y no puede accesar a su cuenta, en c...

sergioparramx

Casual Listener

457 Views

2 replies

0 likes

Account
Premium
  • 457 Views
  • 2 replies
  • 0 likes

Representative says my facebook account is linked to a different email address than mine

Yeah, so i was trying to get upgraded to the Premium for Family but everytime i went to do the upgrade online, i was given an error. So i contacted the email support and they told me that my facebook-created account was linked to the email jmankan***...

Newbie

Yeah, so i was trying to get upgraded to the Premium for Family but everytime i went to do the upgrade online, i was given an error. So i contacted the email support and they told me that my facebook...

Maxim

Spotify Star

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema na conta premium

Eu paguei o Spotify Premium através do boleto bancário no dia 04/03 (exatamente no dia do vencimento do boleto) porém não recebi nenhum email de confirmação do pagamento até agora, 07/03, ou seja estou sem a conta Premium e não tenho ideia de quando ...

Newbie

Eu paguei o Spotify Premium através do boleto bancário no dia 04/03 (exatamente no dia do vencimento do boleto) porém não recebi nenhum email de confirmação do pagamento até agora, 07/03, ou seja est...

Alejandro_C

Spotify Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution different history on desktop and IOS devices

Hey, I'm listening to Spotify on my desktop PC and my iPhone. Same premium account. When switching devices, I don't see the tracks i played on my second device. Things I play on my iPhone don't show on the desktop and vice versa. Did I miss some sett...

Newbie

Hey,   I'm listening to Spotify on my desktop PC and my iPhone. Same premium account. When switching devices, I don't see the tracks i played on my second device. Things I play on my iPhone do...

Alejandro_C

Spotify Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution account is still non-premium after i opened premium as a gift

i do not own a creditcard, so i asked my friend to send spotify premium to me as a gift, i since have recieved it on my e-mail and have activated it however it does not seem to work, it still tells me that i have to update my payment.I have tried log...

Newbie

i do not own a creditcard, so i asked my friend to send spotify premium to me as a gift, i since have recieved it on my e-mail and have activated it however it does not seem to work, it still tells m...

Alejandro_C

Spotify Legend

446 Views

1 replies

0 likes

Account
Premium
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! "Error, this page has too many redirects"

Never had this problem. I'm trying to login through facebook and I can't use the web player. The weird thing is that certain pages work and show me being logged in, just none of the useful ones.

Casual Listener

Never had this problem. I'm trying to login through facebook and I can't use the web player. The weird thing is that certain pages work and show me being logged in, just none of the useful ones. 

Sneed

Casual Listener

9261 Views

3 replies

0 likes

  • 9261 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cuenta familiar premium

Hola buen dia, tengo un problema con mi cuenta familiar premium, este es el segundo mes de facturacion y spotify sacó a uno de los miembros que estaba dado de alta, porque dice que spotify no puede comprobar el domicilio, lo que no entiendo es que es...

Newbie

Hola buen dia, tengo un problema con mi cuenta familiar premium, este es el segundo mes de facturacion y spotify sacó a uno de los miembros que estaba dado de alta, porque dice que spotify no puede c...

Alejandro_C

Spotify Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuentas familiares

Quería saber hasta cuántos planes familiares puedo pagar con una misma tarjeta

Newbie

Quería saber hasta cuántos planes familiares puedo pagar con una misma tarjeta

Alejandro_C

Spotify Legend

287 Views

1 replies

0 likes

Account
Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Specific songs stopped working on ps4

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4.My list contains the six albums that are on spotify. until recently, all six albums had been working just fi...

Casual Listener

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4. My list contains the six albums that are on spotify. un...

Skarz1989

Casual Listener

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Email Address apparently invalid

Hi Sooooo, today I try to log into spotify online and sort out a family account so my brother can also have spotify premium on his new phone, only to be greeted with the message "Incorrect username or password." I pay from this account always and now...

Newbie

Hi   Sooooo,  today I try to log into spotify online and sort out a family account so my brother can also have spotify premium on his new phone, only to be greeted with the message "Incor...

shawtina362

Newbie

1771 Views

2 replies

0 likes

Account
  • 1771 Views
  • 2 replies
  • 0 likes

Premium

It kicked me off of premium, and says that my bank is having a bad day. I called my bank and they said that there is nothing wrong on their end, so I tried re entering my card info, and spotify keeps telling me that my bank is having a bad day. What ...

Visitor

It kicked me off of premium, and says that my bank is having a bad day. I called my bank and they said that there is nothing wrong on their end, so I tried re entering my card info, and spotify keeps...

LordRollin

Community Legend

306 Views

3 replies

0 likes

Account
Premium
Subscription
  • 306 Views
  • 3 replies
  • 0 likes

Solved!! family account abroad

Hi, I just wanted to have some information about the Family account.What happens if one of the members of the family is abroad to study or away for more than 2 weeks?Thanks

Casual Listener

Hi,  I just wanted to have some information about the Family account. What happens if one of the members of the family is abroad to study or away for more than 2 weeks? Thanks

laraparon95

Casual Listener

1062 Views

2 replies

0 likes

  • 1062 Views
  • 2 replies
  • 0 likes

Solved!! Upgraded account to family

I upgraded to the family premium but now I can't log in on my app. I am the primary user but it won't accept any details saying that I don't have an account. Any ideas?

Casual Listener

I upgraded to the family premium but now I can't log in on my app. I am the primary user but it won't accept any details saying that I don't have an account. Any ideas?

wingshq

Community Legend

587 Views

3 replies

0 likes

Premium
  • 587 Views
  • 3 replies
  • 0 likes

Premium for family- abroad

Hi, I am a boarding student and my family had just recently brought the premium for family. Attempting to enter the code, this comes up: "We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of ...

Newbie

Hi, I am a boarding student and my family had just recently brought the premium for family. Attempting to enter the code, this comes up: "We couldn't add you to Premium for Family as your account nee...

wingshq

Community Legend

965 Views

1 replies

0 likes

Premium
Subscription
  • 965 Views
  • 1 replies
  • 0 likes

Probleme bei der Zahlung

Hallo,ich habe heute von Spotify die Nachricht bekommen, dass sie die Belastung der Kreditkarte fehlschlug und ich meine Zahlungsmethode aktualisieren sollte. Daraufhin habe ich die Daten dr Kreditkarte eingegeben und es kam folgende Meldung:Ups, Dei...

Casual Listener

Hallo, ich habe heute von Spotify die Nachricht bekommen, dass sie die Belastung der Kreditkarte fehlschlug und ich meine Zahlungsmethode aktualisieren sollte. Daraufhin habe ich die Daten dr Kredit...

wingshq

Community Legend

3388 Views

3 replies

0 likes

Account
Premium
Subscription
  • 3388 Views
  • 3 replies
  • 0 likes